Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 050315001 | 12/01/2005 | 10019928 | New automatic level control sensor link ball stud replacement (irs) procedure, automatic level control sensor link replacement (irs) procedure, automatic level control sensor replacement (irs) procedure. *tt | 05/16/2006 | |
| SUSPENSION - REAR | |||||
| 060309003 | 05/01/2006 | 10020812 | Revised ball joint inspection procedure and independent rear suspension. *kb | 01/22/2007 | |
| 3069 | 10010377 | Rattle noise or clunk from the left rear suspension. *tt | 11/17/2004 | ||
| 010866009 | 10/01/2001 | 627619 | Information regarding creak in the rear of the vehicle. *yh | 02/13/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 01/01/2005 | 1 | 03/01/2002 | |
| Tires are worn on inside, there are deep almost to the cord indentations or separations. tire wear due to bad front-end alignment. *bf the tires were worn in the inside almost to the cord intentions or separations and the edges of the steel belts were exposed. the original back tires were on the front of the vehicle for less than 8k miles and in a short period they begun the same irregular wear pattern as the front tires. *sc | |||
| SUSPENSION - FRONT | |||
| 03/10/2008 | 63000 | ||
| Slowly buyt surely, some of my electrical systems have been failing. it first started with lights burning out repeatedly, then went to turn signals not working properly, then went to power windows functioning improperly, then the temperature/mpg/oil display stopped functioning, then i had to replace the alternator and the problems got even worse. i have also had issues with the vehicle drfiting up to 3 feet backwards if on a slight incline and in drive. please check into these issues and resolve. i am scared for my family's safety due to the increasing electrical issues. i am beginnning to think this may be a fire hazard. we have tried replcaing the switches for the windows, the bulbs and tail light assembly. the issues with the windows get better when the switch is replaced and then get even worse than before in no time flat. in addition to these issues we have had to replace the bearings repeatedly. | |||
| 03/01/2005 | 64442 | 4 | |
| Awd disable and abs lights illuminated. left rear wheel bearing and hub assembly failed and were replaced (four times).*ak the evap solenoid, fuel sender and pump assembly were replaced. the heating element for the front driver's seat failed twice. the right rear seat belt failed. the right power sliding door actuator module failed. rear wiper failed intermittently. a/c condenser failed. engine failed. *nm | |||
| SUSPENSION - FRONT - HUB | |||
| 11/12/2005 | 67000 | 1 | 12/12/2002 |
| While getting new tires installed the mechanic notified me of a worn left front wheel hub/bearing. the van has 67,000 miles on it. this is unacceptable! i have not had repairs made yet, because estimates are almost $500.00. *nm | |||
| 12/16/2003 | 44072 | 4 | |
| Awd disable and abs lights illuminated. right front wheel bearing and hub assembly failed and were replaced.*ak | |||
| 04/30/2002 | 5281 | 4 | |
| Awd disable and abs lights illuminated. left front wheel bearing and hub assembly failed and was replaced.*ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 12/16/2003 | 44072 | 4 | |
| Awd disable and abs lights illuminated. right front wheel bearing and hub assembly failed and were replaced.*ak | |||
| 04/30/2002 | 5281 | 4 | |
| Awd disable and abs lights illuminated. left front wheel bearing and hub assembly failed and was replaced.*ak | |||
| 11/17/2004 | 60000 | 2 | |
| While the vehicle was getting the tires rotated mechanic informed the consumer that both rear wheel bearings needed to be replaced. *ak | |||
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 05/01/2007 | 39000 | 5 | 06/22/2002 |
| 2002 silhouette, 39000 miles. front wheel bearings failed. had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. both heated seats didn't heat. driver's side window operated extremely slow. intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. power doors did not open when something got in the way. bruised shoulder because of this. premature tire wear, replaced tires at 30,000 miles. all scheduled maintenance done. stored in a garage more highway miles than city. how did gm want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry ma'am, i understood, but there wasn't anything we could do about it. went to the gm service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures , yet gm did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. people, we've been had. i grew up in oldsmobile, but the more i read about gm - the more likely i am to buy toyota! the good news is that i found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. got that on my own, not through gm service help. i just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. still waiting to hear from gm on the other issues. (not as an immediate need as the wheel bearings) i'm not holding my breath.*ak | |||