Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
01/01/2005103/01/2002
 Tires are worn on inside, there are deep almost to the cord indentations or separations. tire wear due to bad front-end alignment. *bf the tires were worn in the inside almost to the cord intentions or separations and the edges of the steel belts were exposed. the original back tires were on the front of the vehicle for less than 8k miles and in a short period they begun the same irregular wear pattern as the front tires. *sc
08/28/200430000205/20/2003
 As i was checking the tires for wear i noticed that the inside of the tire, where the tread meets the sidewall, was damaged. it appears that there is a flange or disc at the bottom of the spring/shock assembly that's coming in contact with the tire. less than 1 inch clearance. probably happens when there's down force from hitting a pot hole, speed bump or sudden stop. tread is good but separating from the sidewall, steel belts visible. 30,000 miles, goodyear, p225/60r/16, i assume original equipment. bought used at 9k, no record of rotating the tires. rear tire has slight damage suggesting it may have been on front and rotated out. if owners are only looking at the tread and not the inside sidewall i think there's a potential for blowout and tire separation. i note 2 failures although the tires have not blown, they will need to be replaced. will have vehicle serviced this week. *jb
06/14/2003108431
 While driving on highway, the left front tire experienced a blowout at the sidewall which resulted in the tread separation. however, the sidewall remained on the rim. tire info: michelin 225/60r16 dot-hd3vcthx1802 10-11k miles on tire not original left front tire. *ph *scc *nlm
TIRES - TREAD/BELT
05/01/200739000506/22/2002
 2002 silhouette, 39000 miles. front wheel bearings failed. had repaired, within 50 miles after picking up from dealership, there was a grinding when turning right. both heated seats didn't heat. driver's side window operated extremely slow. intake manifold gasket needed replacement!, $1000!, 39000 miles folks! air suspension did not operate crackled. power doors did not open when something got in the way. bruised shoulder because of this. premature tire wear, replaced tires at 30,000 miles. all scheduled maintenance done. stored in a garage more highway miles than city. how did gm want to help me? dealer did paperwork when purchasing, tried to push off a cheaper model on an elderly women, and changed the promised 5 year warranty to a 3 year warranty. mother was just so happy she got the right vehicle to take home, she never noticed the change in the warranty. tried to work with the dealer on repairs since there were only 39000 miles, and we got a 'gee, really sorry ma'am, i understood, but there wasn't anything we could do about it. went to the gm service line, and did not get any help there either, but she had a real purdy first name! seemed to me these were all recurring premature known failures , yet gm did not care to stand behind their product! it was a shame they pushed the 5 year warranty so extensively when they had all these vehicles on their lots. people, we've been had. i grew up in oldsmobile, but the more i read about gm - the more likely i am to buy toyota! the good news is that i found a dealer (not close to home though) that was willing to at least repair the first set of wheel bearings for $100. got that on my own, not through gm service help. i just hope they will be as nice for the next set of wheel bearings that need replacement and for the gasket that was just discovered. still waiting to hear from gm on the other issues. (not as an immediate need as the wheel bearings) i'm not holding my breath.*ak
04/18/200433803205/12/2003
 There was uneven tire wear. the tread surface lifted off of the cap. there were chunks of tread that had broken off. *sc *jb