Open Range Open Range 2011

Model Open Range made in 2011 by Open Range got 7 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to equipment and structure. There was one recall concerning equipment .

Model 2011

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
10V498000OPEN RANGE R.V. COMPANY V (Vehicle)40410/28/2010MFROPEN RANGE R.V. COMPANY10/12/201010/18/2010
Defect SummaryOpen range is recalling certain model year 2011 journeyer, open range, and roamer recreational vehicles manufactured from july 1, 2010, through september 20, 2010, equipped with atwood 35 series range ovens. a potential exists for a small fracture within the line delivering gas to the oven cavity burner. such a fracture may cause propane gas to leak from the line.
Consequence SummaryA propane leak in the presence of an ignition source could result in a fire and/or explosion causing property damage and/or personal injury.
Corrective SummaryOpen range is working with atwood and will replace or repair the stoves free of charge. the safety recall began on october 28, 2010. owners may contact atwood at 1-574-266-4749.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
EQUIPMENT - RECREATIONAL VEHICLE
10V524000OPEN RANGE R.V. COMPANYfrom 12/01/1996 to 10/06/2010V (Vehicle)26403/02/2011MFROPEN RANGE R.V. COMPANY10/25/201010/29/2010
Defect SummaryOpen range is recalling certain model year 2009-2011 open range, residential and rolling thunder recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.
Consequence SummaryAn insufficient response time can result in power not being shut-off in sufficient time to prevent a fire, which has the potential to ignite resulting in personal injury and/or vehicle and property damage.
Corrective SummaryOpen range is working with norcold to get the units repaired free of charge. please see norcold's defect report 10e-049. the safety recall began on march 2, 2011. owners may contact norcold at 1-800-767-9101.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - RECREATIONAL VEHICLE
04/10/2011503/29/2011
 Cpsc# i1180447a. 2011 open range fifth wheel trailer. consumer stated that the cabinet above the commode has a sharp pointed end, an he and his wife have been injured numerous times, including indentations on the head and almost being knocked unconscious. also stated the dump valve can not be moved, with out the use of two people. *ln
STRUCTURE - BODY
05/24/20122000
 Tl- the contact owns a 2011 open range 345 rls rv. the contact stated that the pads at bottom of driver's side rear leveling jack were loose. the pad was held in place only by a single bolt. the dealer and the manufacturer were both notified through email and the contact had not yet received a response from either party. the contact had the vehicle diagnosed and repaired by a relative. the estimated failure mileage was 2,000, as the vehicle did not record a mileage. kmj
05/24/20122000
 Tl- the contact owns a 2011 open range 345 rls rv. the contact stated that the pads at bottom of driver side rear leveling jack were loose. the pad was held in place only by a single bolt. the dealer and the manufacturer were both notified through email and the contact had not yet received a response from either party. the contact's had the vehicle diagnosed and repaired by a relative. the estimated failure mileage was 2,000, as the vehicle did not record a mileage. kmj
05/24/20122000
 Tl- the contact owns a 2011 open range 345 rls. the contact stated that the pads at bottom of driver side rear leveling jack are loose. the pad is held in place only by a single bolt. the dealer and the manufacturer were both notified through email and there had been no response. the contacts son diagnosed and repaired the vehicle. the estimated mileage was 2,000 as the vehicle doesn't keep mileage. dt