Pierce Arrow Xt 2008

Model Arrow Xt made in 2008 by Pierce got 5 consumer complains there are 2 investigations as well as 11 recalls. Consumer complaints with reference to engine and engine cooling. . The car had one investigation (vehicle speed control). There were some recalls concerningair bags, electronic stability control and engine and engine cooling.

Model 2008

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - ROLL PROTECTION
09V341000PIERCE MANUFACTURINGfrom 12/05/2007 to 07/15/2009V (Vehicle)2808/31/2009MFRPIERCE MANUFACTURING08/31/200908/31/2009
Defect SummaryPierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. the sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
Consequence SummaryInadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
Corrective SummaryPierce will notify owners and the vehicles will be repaired free of charge. the safety recall is expected to begin during september 2009. owners may contact pierce toll-free at 1-888-974-3723.
NotesPierce's recall campaign number 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ELECTRONIC STABILITY CONTROL
11V527000PIERCE MANUFACTURINGfrom 12/19/2007 to 10/07/2011V (Vehicle)72412/16/2011MFRPIERCE MANUFACTURING11/01/201111/02/2011
Defect SummaryPierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (esc) modules, manufactured from december 19, 2007, through october 7, 2011. under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (esc) system. this might cause the esc to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Consequence SummaryIf the driver is slow to react during this esc intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Corrective SummaryPierce is working with meritor wabco and will replace the control module free of charge. the safety recall is expected to begin on or before december 16, 2011. owners may contact meritor wabco at 1-248-435-8001 or pierce at 1-920-832-3000.
NotesThe nhtsa number assigned to the meritor wabco's recall is 11e-039.pierce's safety recall number is 74b226.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ENGINE AND ENGINE COOLING
11V097000PIERCE MANUFACTURINGfrom 03/17/2008 to 12/18/2009V (Vehicle)10805/13/2011MFRPIERCE MANUFACTURING02/14/201102/16/2011
Defect SummaryPierce is recalling certain model year 2008-2009 arrow xt vehicles built with caterpillar c13 2007 engines. the three upper air cleaner bracket fasteners may loosen and fall out. if this occurs the air cleaner and bracket may fall onto the engine and start a fire.
Consequence SummaryIf an under cab fire occurs, the engine operation could be affected and a crash may occur.
Corrective SummaryPierce will notify owners and dealers will repair the vehicles free of charge. the safety recall is expected to begin during april 2011. owners may contact pierce at 1-888-974-3723.
NotesPierce safety recall no. 74b211.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V195000PIERCE MANUFACTURINGfrom 12/20/2006 to 02/01/2010V (Vehicle)827MFRPIERCE MANUFACTURING05/07/201005/10/2010
Defect SummaryPierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. the engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
Consequence SummaryUnexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Corrective SummaryOwners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. please see daimler trucks' defect report 10e-005. the safety recall is expected to begin during june 2010. owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
NotesPierce's recall campaign number is 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09V389000PIERCE MANUFACTURINGfrom 04/01/2008 to 09/30/2009V (Vehicle)13109/04/2009MFRPIERCE MANUFACTURING10/06/200910/06/2009
Defect SummaryPierce is recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. the vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. due to an issue with the logic in the ecm software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in inhibit mode when it is not.
Consequence SummaryThis condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
Corrective SummaryPierce is working with cummins to repair the engines. cummins is conducting this campaign and will provide the remedy free of charge. please see cummins recall campaign 09e-046. the safety recall is expected to begin during october 2009. owners may contact cummins at 1-800-diesels (1-800-343-7357) or pierce at 1-920-832-3000.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
08V574000PIERCE MANUFACTURINGfrom 06/01/2007 to 10/24/2008V (Vehicle)7601/07/2009MFRPIERCE MANUFACTURING10/31/200810/31/2008
Defect SummaryPierce is recalling 76 my 2007-2008 arrow xt and velocity fire trucks equipped with caterpillar c13 diesel engines. the extension pipes attached to the aftertreatment regeneration device (ard) may develop a hole, and heat and flame may escape during a regeneration of the diesel particulate filter.
Consequence SummaryThis may result in a fire hazard.
Corrective SummaryPierce is working with caterpillar to repair these vehicles (please see 08e054). owners may contact caterpillar at 1-800-447-4986 or pierce at 1-920-832-3000.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
09V137000PIERCE MANUFACTURINGfrom 06/01/2008 to 10/31/2008V (Vehicle)25705/04/2009MFRPIERCE MANUFACTURING04/28/200904/28/2009571206
Defect SummaryPierce manufacturing is recalling 257 my 2008 emergency vehicles manufactured between june 1 and october 31, 2008, equipped with trimark door latches. these latches fail to comply with the transverse pull static load requirements of federal motor vehicle safety standard no 206, door locks and door retention components. the latches may pop into the secondary locking position.
Consequence SummaryIn the event of a vehicle crash, the door would not have primary closing security which could possibly lead to injury of the vehicle occupant.
Corrective SummaryPierce will notify owners and repair the vehicles free of charge. the safety recall began on may 4, 2009. owners may contact pierce customer service toll-free at 1-888-974-3723.
NotesPierce's recall no. 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STEERING
10V423000PIERCE MANUFACTURINGfrom 05/30/1998 to 11/25/2008V (Vehicle)265210/12/2010MFRPIERCE MANUFACTURING09/21/201009/22/2010
Defect SummaryPierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. the steering gear bracket may fracture and break. if this occurs the steering gear may detach from the vehicle.
Consequence SummaryDetachment of the steering gear will result in a loss of steering control that could cause a crash.
Corrective SummaryPierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. the safety recall began on october 12, 2010. owners are being instructed to inspect the steering gear bracket prior to each trip. the remedy to repair this defect is expected to begin no earlier the january 31, 2011. owners may contact pierce at 1-888-974-3723.
NotesPierce safety recall no. 74b207.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
09V203000PIERCE MANUFACTURINGfrom 01/01/2008 to 05/31/2009V (Vehicle)18507/02/2009MFRPIERCE MANUFACTURING06/08/200906/08/2009
Defect SummaryPierce is recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. if developed friction is great enough, the driving tab of the sas can shear as the driver turns the steering wheel.
Consequence SummaryWith a broken sas driving tab, the electronic stability control (esc) will not function properly, which could possibly result in a vehicle crash.
Corrective SummaryPierce will notify owners and the vehicles will be repaired free of charge. the safety recall began on july 2, 2009. owners may contact pierce at 1-920-832-3000.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STRUCTURE - BODY - DOOR
11V551000PIERCE MANUFACTURINGfrom 05/17/2005 to 10/13/2011V (Vehicle)5912/05/2011MFRPIERCE MANUFACTURING11/10/201111/18/2011
Defect SummaryPierce manufacturing (pierce) is recalling certain model year 2005, 2008-2011 arrow xt, custom contender, dash, enforcer, impel, quantum, saber, and velocity 75 foot hal (heavy aluminum ladder) fire apparatus bodies vehicles manufactured from may 17,2005, through october 13, 2011, that may be equipped with dual scba cylinder storage compartments. these compartments extend inboard horizontally from the side of the rear body. the scba compartment door latch orientation may have been manufactured incorrectly, allowing the door to accidentally open while the vehicle is in motion. the door may open without warning and without knowledge to the driver.
Consequence SummaryIf the door opens, the scba cylinders may fall out of the compartment and onto the roadway, increasing the risk of a crash or injury to pedestrians.
Corrective SummaryPierce dealers will notify owners, and will install a flat reinforcement plate that spans the length of the scba door. this service will be performed free of charge. the safety recall began on december 5, 2011. owners may contact pierce at 1-920-832-3000.
NotesPierce safety recall number is 74b186.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
11V255000PIERCE MANUFACTURINGfrom 06/22/1999 to 05/12/2008V (Vehicle)4409MFRPIERCE MANUFACTURING04/26/201104/28/2011
Defect SummaryPierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. after repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.
Consequence SummaryIf the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.
Corrective SummaryDealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. the safety recall is expected to begin on or about may 9, 2011. owners may contact pierce at 1-920-832-3000.
NotesPierce safety recall no. 74b215.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
EQ11003PIERCE MANUFACTURING05/12/201107/19/2011Williams Controls Accelerator Pedals
 On april 26, 2011, pierce manufacturing, inc. (pierce) notified the nhtsa that it had decided certain pierce fire trucks, manufactured between june 22, 1999, and may 12, 2008, contain a safety related defect. pierce stated that certain model year 1999 through 2008 arrow xt, dash, lance, and enforcer vehicles contain a williams controls, inc. (williams controls) suspended electronic accelerator pedal that may become bent after repeated use with excessive force. if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position. if the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash. this issue was assigned recall number 11v-255.on may 12, 2011, rmd mailed an information request (ir) letter to williams controls requesting a list of customers who purchased the same or similar defective accelerator pedals.williams controls responded to rmd's ir letter on june 9, 2011 with a list those companies who purchased the same accelerator pedal.the list was submitted to nhtsa's office of the chief counsel under a request for confidentiality.williams controls' response letter outlined several key points.first, it was noted that these pedals, item number 131507, are generic parts that are purchased by engineering staffs in accordance with their own specifications.according to williams controls, pierce modified their purchased pedals post-purchase and this modification reduced the strength of the accelerator pedal assembly.also, williams controls stated that it has, never had a warranty claim or other notice, other than by pierce on their modified pedal, due to lever arm permanent deformation for item number 131507.while williams controls submitted a list of companies that purchased item number 131507, it noted that it did not sell the same or similar defective pedal assemblies to any company as the subject pedals were modified by pierce.this equipment query is satisfied as, because of modifications not conducted by the pedal manufacturer, the same or similar pedals were not sold to other vehicle manufacturers and no other vehicles should be affected.however, rmd will continue to monitor recall activity to see if any similar issues are found in other manufacturers' vehicles.this eq is closed.
EQ11003PIERCE MANUFACTURING05/12/2011Williams Controls Accelerator Pedals
 On april 26, 2011, pierce manufacturing, inc. (pierce) notified the nhtsa that it had decided certain pierce fire trucks, manufactured between june 22, 1999, and may 12, 2008, contain a safety related defect. pierce stated that certain model year 1999 through 2008 arrow xt, dash, lance, and enforcer vehicles contain a williams controls, inc. (williams controls) suspended electronic accelerator pedal that may become bent after repeated use with excessive force.if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position. if the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.this issue was assigned recall number 11v-255.the purpose of this eq is to write to any other companies that might have purchased this equipment, notify them of this defect in any vehicles they manufactured, and to ensure thorough safety realls are conducted where appropriate.

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER
04/14/2012100001
 Our 2008 pierce fire tanker/pumper truck was responding to a blaze outside of corolla in the outer banks. according to the driver, when he came to where to the truck was needed to assist the other trucks controlling the fire, he saw a red light illuminate on the dash and immediately a ball of flames errupted from underneath the truck. no damage was done inside the cab but alot of wiring and other components were damamged. the truck was towed to an authorized detroit diesel repair facility upon which it was determined the turbo had a catastrophic failure which casued the fire. the truck was eventually repaired but i have been given to other explanation or reports as to why the turbo failed prematurely. this truck has very low mileage and has been maintained.