Pierce Dash 2007

Model Dash made in 2007 by Pierce got 12 consumer complains there are 2 investigations as well as 8 recalls. Consumer complaints with reference, among others things, to steering, suspension. The car had one investigation (vehicle speed control). There were some recalls concerningair bags, engine and engine cooling and fuel system, other.

Model 2007

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - ROLL PROTECTION
09V341000PIERCE MANUFACTURINGfrom 12/05/2007 to 07/15/2009V (Vehicle)2808/31/2009MFRPIERCE MANUFACTURING08/31/200908/31/2009
Defect SummaryPierce is recalling certain model year 2007 through 2009 fire trucks equipped with side-roll protection systems. the sensor designed to detect vehicle roll can malfunction resulting in an inadvertent deployment of the protection system.
Consequence SummaryInadvertent deployment of the side-roll protection system could result in a vehicle crash or injury to an out of position occupant.
Corrective SummaryPierce will notify owners and the vehicles will be repaired free of charge. the safety recall is expected to begin during september 2009. owners may contact pierce toll-free at 1-888-974-3723.
NotesPierce's recall campaign number 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
ENGINE AND ENGINE COOLING
10V195000PIERCE MANUFACTURINGfrom 12/20/2006 to 02/01/2010V (Vehicle)827MFRPIERCE MANUFACTURING05/07/201005/10/2010
Defect SummaryPierce is recalling certain model year 2006 through 2010 arrow xt, dash, lance, quantum, and velocity emergency vehicles manufactured from december 20, 2006, through february 1, 2010, equipped with detroit diesel series 60 engines. the engine may shut down unexpectedly when a diesel particulate filter over temperature condition is detected.
Consequence SummaryUnexpected emergency vehicle engine shutdown under certain conditions could hamper rescue operations and place the public at risk.
Corrective SummaryOwners will be notified by detroit diesel and detroit diesel will repair the vehicles free of charge by reprogramming the engine control logic to illuminate a malfunction indicator light without requesting engine shutdown. please see daimler trucks' defect report 10e-005. the safety recall is expected to begin during june 2010. owners may contact daimler trucks at 1-800-547-0712 or pierce at 1-920-832-3000.
NotesPierce's recall campaign number is 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
FUEL SYSTEM, OTHER
11V384000PIERCE MANUFACTURINGfrom 01/02/1995 to 01/21/2008V (Vehicle)680308/27/2011ODIPIERCE MANUFACTURING07/26/201107/28/2011
Defect SummaryPierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. these vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. if the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
Consequence SummaryThe vehicles may lose power and stall. in addition, the fuel tank may rupture and spill diesel fuel on the roadway. either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
Corrective SummaryFor fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. for vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. the safety recall began on august 27, 2011. owners may contact pierce at 1-920-832-3000.
NotesPierce safety recall no. 74b218.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SERVICE BRAKES, AIR - DISC - CALIPER
08V598000PIERCE MANUFACTURINGfrom 04/17/2007 to 04/25/2008V (Vehicle)1511/10/2008MFRPIERCE MANUFACTURING11/18/200811/18/2008
Defect SummaryPierce is recalling 15 my 2007-2008 dash, enforcer, impel, quantum and velocity fire trucks equipped with arvinmeritor rear disc brakes and hendrickson firemaax suspension. interference with the brake caliper adjuster bolt sleeve and the suspension beam may occur. this interference may occur if the right hand and left hand brake components were assembled on the wrong side of the axle. the adjuster bolt is designed to rotate as the brake pads wear. if the sleeve becomes damaged, the sleeve may prevent the adjuster from rotating.
Consequence SummaryIf the adjuster can not rotate, brake performance may be compromised and a crash may occur.
Corrective SummaryDealers will adjust the bolt sleeve and the proper components free of charge. all owners have been notified by arvinmeritor.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
STEERING
10V423000PIERCE MANUFACTURINGfrom 05/30/1998 to 11/25/2008V (Vehicle)265210/12/2010MFRPIERCE MANUFACTURING09/21/201009/22/2010
Defect SummaryPierce is recalling certain model year 1998 through 2008 arrow xt, lance, velocity, enforcer, impel, and dash custom fire apparatus vehicles manufactured from may 30, 1998 through november 25, 2008. the steering gear bracket may fracture and break. if this occurs the steering gear may detach from the vehicle.
Consequence SummaryDetachment of the steering gear will result in a loss of steering control that could cause a crash.
Corrective SummaryPierce will notify owners and dealers will install a new steering gear mounting bracket free of charge. the safety recall began on october 12, 2010. owners are being instructed to inspect the steering gear bracket prior to each trip. the remedy to repair this defect is expected to begin no earlier the january 31, 2011. owners may contact pierce at 1-888-974-3723.
NotesPierce safety recall no. 74b207.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STEERING - GEAR BOX - SHAFT PITMAN
08V020000PIERCE MANUFACTURINGfrom 09/29/2007 to 11/29/2007V (Vehicle)2201/11/2008ODIPIERCE MANUFACTURING01/15/200801/15/2008
Defect SummaryOn certain fire trucks equipped with trw steering gears, models tas85 and rcs85, these steering gears contain potentially defective sector shafts with an incorrect gear tooth which may interfere with the rack-piston teeth, resulting in a stick or bind condition.
Consequence SummaryThis condition has the potential to cause the steering gear to stall and restrict the steering turning angle of the vehicle which could result in a vehicle crash.
Corrective SummaryPierce is working with trw to replace the defective steering gear (please see 07e101). the recall began on january 11, 2008. owners ontact trw at 765-429-1768 or pierce at 920-832-3249.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
STRUCTURE - BODY - BUMPERS
10V300000PIERCE MANUFACTURINGfrom 02/20/2003 to 03/27/2009V (Vehicle)2509/30/2010MFRPIERCE MANUFACTURING06/28/201006/30/2010
Defect SummaryPierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. these trucks may be equipped with drop-down fire hose trays mounted under the front bumper. the hose tray latch may accidentally open while the vehicle is in motion.
Consequence SummaryIf this occurs the fire hose may drop to the roadway without warning. potential injury to people and property may occur. the sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
Corrective SummaryA new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. the safety recall is expected to begin during september 2010. owner may contact pierce at 1-920-832-3000.
NotesPierce safety recall no. 39-0139830.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
11V255000PIERCE MANUFACTURINGfrom 06/22/1999 to 05/12/2008V (Vehicle)4409MFRPIERCE MANUFACTURING04/26/201104/28/2011
Defect SummaryPierce is recalling certain model year 1999-2008 arrow xt, dash, lance, and enforcer fire apparatus manufactured from june 22, 1999, through may 12, 2008, and equipped with an electronic accelerator pedal. after repeated use with excessive force, the accelerator pedal arm may bend and cause the pedal to move closer to the floor. if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position.
Consequence SummaryIf the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.
Corrective SummaryDealers will remove the existing accelerator arm and install a redesigned pedal arm free of charge. the safety recall is expected to begin on or about may 9, 2011. owners may contact pierce at 1-920-832-3000.
NotesPierce safety recall no. 74b215.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
EQ11003PIERCE MANUFACTURING05/12/201107/19/2011Williams Controls Accelerator Pedals
 On april 26, 2011, pierce manufacturing, inc. (pierce) notified the nhtsa that it had decided certain pierce fire trucks, manufactured between june 22, 1999, and may 12, 2008, contain a safety related defect. pierce stated that certain model year 1999 through 2008 arrow xt, dash, lance, and enforcer vehicles contain a williams controls, inc. (williams controls) suspended electronic accelerator pedal that may become bent after repeated use with excessive force. if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position. if the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash. this issue was assigned recall number 11v-255.on may 12, 2011, rmd mailed an information request (ir) letter to williams controls requesting a list of customers who purchased the same or similar defective accelerator pedals.williams controls responded to rmd's ir letter on june 9, 2011 with a list those companies who purchased the same accelerator pedal.the list was submitted to nhtsa's office of the chief counsel under a request for confidentiality.williams controls' response letter outlined several key points.first, it was noted that these pedals, item number 131507, are generic parts that are purchased by engineering staffs in accordance with their own specifications.according to williams controls, pierce modified their purchased pedals post-purchase and this modification reduced the strength of the accelerator pedal assembly.also, williams controls stated that it has, never had a warranty claim or other notice, other than by pierce on their modified pedal, due to lever arm permanent deformation for item number 131507.while williams controls submitted a list of companies that purchased item number 131507, it noted that it did not sell the same or similar defective pedal assemblies to any company as the subject pedals were modified by pierce.this equipment query is satisfied as, because of modifications not conducted by the pedal manufacturer, the same or similar pedals were not sold to other vehicle manufacturers and no other vehicles should be affected.however, rmd will continue to monitor recall activity to see if any similar issues are found in other manufacturers' vehicles.this eq is closed.
EQ11003PIERCE MANUFACTURING05/12/2011Williams Controls Accelerator Pedals
 On april 26, 2011, pierce manufacturing, inc. (pierce) notified the nhtsa that it had decided certain pierce fire trucks, manufactured between june 22, 1999, and may 12, 2008, contain a safety related defect. pierce stated that certain model year 1999 through 2008 arrow xt, dash, lance, and enforcer vehicles contain a williams controls, inc. (williams controls) suspended electronic accelerator pedal that may become bent after repeated use with excessive force.if the pedal arm bends far enough, the pedal may contact the cab floor without warning and stick in the full throttle position. if the accelerator pedal becomes stuck, the operator may lose control of the vehicle increasing the risk of a crash.this issue was assigned recall number 11v-255.the purpose of this eq is to write to any other companies that might have purchased this equipment, notify them of this defect in any vehicles they manufactured, and to ensure thorough safety realls are conducted where appropriate.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/09/2011
 Fire fighters complaint: steering wheel must be turned almost 360 degree's, before the truck will start to turn. evt technicians found the bolts on both gear boxes backed out. tak-4 is on hundreds of fire apparatus, and the problems are nation wide. please address the issues, before a fatality!
SUSPENSION
03/09/2011
 Fire fighters complaint: steering wheel must be turned almost 360 degree's, before the truck will start to turn. evt technicians found the bolts on both gear boxes backed out. tak-4 is on hundreds of fire apparatus, and the problems are nation wide. please address the issues, before a fatality!