Pilgrim Open Road 2003

Model Open Road made in 2003 by Pilgrim got 6 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to equipment and structure. There was one recall concerning equipment .

Model 2003

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
07V201000PILGRIM INTERNATIONAL INCfrom 12/01/2002 to 07/31/2003V (Vehicle)100012/06/2007MFRPILGRIM INTERNATIONAL INC05/09/200705/09/2007
Defect SummaryCertain recreational trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence SummaryRelease of coolant under certain conditions could ignite and result in a fire.
Corrective SummaryPilgrim will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or pilgrim at 1-574-825-8686.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - RECREATIONAL VEHICLE
05/07/20051500105/22/2003
 Tl*the contact owns a 2003 pilgrim open road rv. while driving at any speed, the sliders on the rear driver side were rubbing against the tires on the vehicle. the vehicle was diagnosed by the dealer, but is still experiencing the failure. the failure mileage was 1,500. updated 05/19/08. *lj water entered the rv, there was a smell of gas in the cabinets, the was noise coming from the water pump, the hubs were rusting out on the wheels, the air vent and roof were leaking. the windows did not fit right, the spindles were loose on the cabinets, the gas pip clamp was not fitted properly. updated 05/19/08.
STRUCTURE - FRAME AND MEMBERS
05/07/20051500105/22/2003
 Tl*the contact owns a 2003 pilgrim open road rv. while driving at any speed, the sliders on the rear driver side were rubbing against the tires on the vehicle. the vehicle was diagnosed by the dealer, but is still experiencing the failure. the failure mileage was 1,500. updated 05/19/08. *lj water entered the rv, there was a smell of gas in the cabinets, the was noise coming from the water pump, the hubs were rusting out on the wheels, the air vent and roof were leaking. the windows did not fit right, the spindles were loose on the cabinets, the gas pip clamp was not fitted properly. updated 05/19/08.
UNKNOWN OR OTHER
08/20/20100
 Dometic rm2852 refrigerator, serial no. 23905278. recall notice. 06e-076. we awoke in our travel trailer to the odor of ammonia. we searched for a cause but found nothing to relate to the odor. we 'aired' the trailer and the odor dissipated. my wife has had a persistent cough since the incident. the following morning, we discovered that the refrigerator was not cooling. subsequently, while investigating repair options, we were advised that the cooling unit had failed, was cracked and that the ammonia contents had escaped. additionally, we were advised that our unit was part of a recall group. i contacted the dometic company and was told by the representative that the company would not repair the cooling unit. the representative told me that a recall notice had been sent to us in 2007 and that it was sent to our physical address. unfortunately, we never received a recall notice. my explanation was that our mail is delivered to a post office box and that when a mailing does not contain our po box number, our postal service personnel often return the mail to the sender. the representative indicated that he did not know whether the notice was returned. i believe that as important as the recall seemed, a returned notice should have been followed by a registered letter. the cost to replace the cooling unit is approximately $1000. we believe that we are entitled to financial assistance from dometic to repair the failed cooling unit.