Pilgrim Open Road 2004

Model Open Road made in 2004 by Pilgrim got 3 consumer complains as well as 2 recalls. Consumer complaints with reference, among others things, to equipment and suspension. There was one recall concerning equipment .

Model 2004

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - RECREATIONAL VEHICLE
08V336000PILGRIM INTERNATIONAL INCfrom 06/01/2003 to 02/28/2007V (Vehicle)25500ODIPILGRIM INTERNATIONAL INC07/24/200807/24/2008
Defect SummaryPilgrim is recalling certain my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence SummaryRelease of coolant under certain conditions could ignite and result in a fire.
Corrective SummaryPilgrim will be working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or pilgrim at 574-825-8686.
NotesCustomers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov.
07V201000PILGRIM INTERNATIONAL INCfrom 12/01/2002 to 07/31/2003V (Vehicle)100012/06/2007MFRPILGRIM INTERNATIONAL INC05/09/200705/09/2007
Defect SummaryCertain recreational trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present.
Consequence SummaryRelease of coolant under certain conditions could ignite and result in a fire.
Corrective SummaryPilgrim will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or pilgrim at 1-574-825-8686.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - RECREATIONAL VEHICLE
08/15/20081
 Tl*the contact owns a 2004 pilgrim international openroad. the vehicle has a dometic refrigerator, model rm2852. the contact noticed ammonia leaking out of her camper and now her refrigerator no longer works. dometic stated that the failure was not part of nhtsa campaign id numbers 07v201000
SUSPENSION
08/03/20070101/31/2004
 Per dexter axle, the wheels should be 0 degrees from center or it will cause bearing to fail ,which mine did. dexter will not warranty the axle, due to pilgrim international installing the wrong wheels on their campers. this could cause a lot of accidents. pilgrim has sent me a check for this time, but when i asked what they were going to do about the wheels they said they were not sure that was the problem. it must be a problem or the axle manufacturer would warranty their axles. there is probably alot of these wheel and axle combinations out there on the road and alot of those people do not know there is a problem. lucky for me i took mine to tesh and sons trailer,someone that knows about dexter never lube axles. most people are not going to know what i just told you. they don't know they are in danger. *tr
WHEELS
08/03/20070101/31/2004
 Per dexter axle, the wheels should be 0 degrees from center or it will cause bearing to fail ,which mine did. dexter will not warranty the axle, due to pilgrim international installing the wrong wheels on their campers. this could cause a lot of accidents. pilgrim has sent me a check for this time, but when i asked what they were going to do about the wheels they said they were not sure that was the problem. it must be a problem or the axle manufacturer would warranty their axles. there is probably alot of these wheel and axle combinations out there on the road and alot of those people do not know there is a problem. lucky for me i took mine to tesh and sons trailer,someone that knows about dexter never lube axles. most people are not going to know what i just told you. they don't know they are in danger. *tr

Car dealers selling


StateCityZipNamePhone
MIFREMONT49412ONSITE RV REPAIR231-928-0054
NCSTATESVILLE28677FAMILY RV704-872-3103