Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
10E059000FEDERAL-MOGUL CORPORATION E (Equipment)22689MFRCHRYSLER GROUP LLC12/27/201012/27/2010
Defect SummaryFederal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing.
Consequence SummaryIf there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash.
Corrective SummaryFederal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659.
NotesThis recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
97V201000CHRYSLER CORPORATIONfrom 07/31/1994 to 07/10/1997V (Vehicle)59900012/15/1997ODICHRYSLER GROUP LLC11/13/199711/20/1997
Defect SummaryVehicle description: passenger vehicles. the lower control arm ball joint can separate due to loss of lubrication.
Consequence SummarySeparation of the ball joint could cause a loss of steering control increasing the risk of a vehicle crash.
Corrective SummaryDealers will inspect the ball joint end housing cover seal for leakage with a high pressure air tester and the rubber boot will be visually inspected for damage. if the cover seal leaks or the boot is damaged, the lower control arm will be replaced.
NotesOwner notification began december 15, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.
09E056000QUALIS AUTOMOTIVE LLC E (Equipment)578711/09/2009MFRCHRYSLER GROUP LLC10/09/200910/13/2009
Defect SummaryQualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer.
Consequence SummarySeparation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash.
Corrective SummaryQualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009.
NotesThis recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
02059805/29/1998601679Intermittent popping sound coming from the front of the vehicle may be heard from either side. *yc11/09/1999

Consumer Complaints

Fail datemilesoccurencesPurchase date
SUSPENSION
 Vehicle vibrated uncontrollably at idle. dealer has determined that the engine was too small for vehicle, and that caused vibration. *ak
 Vehicle makes noise when turning to the right.
SUSPENSION - FRONT
107/01/1997
 This vehicle has been nothing but problems since day one.currently i'm looking at replacing the whole rack in the front end of the vehicle!!my car is 5 years old has been maintained properly and is my family sedan.i am a 33 year old mother and have never done anything to abuse or neglect this vehicle.it leaks oil,the door seals don't line up properly on the back doors and it just seems like it won't last the term of my loan i took out to buy this vehicle in the first place.i am so disgusted with chrysler manufacturing such a lemon and turning around and selling it to hapless victims.preying on families that can barely afford there vehicles.when that salesman looked into my 18 month old daughters eyes at the time did it even matter to him that he might be putting her life in danger by selling her parents a poorly designed and built car?obviously not.unfortunately for people like myself i cannot afford to take them to court for selling me this lemon and needing to work every day to get by i needed this vehicle.i have to drive it every day.it's a shame that chrysler has ruined another american families opinion on american made vehicles because i will never buy american for vehicles again.thank you for your time.*ak
01/01/19961
 While driving at any speed there was vibration. also, vehicle lurched forward, resulting, in a crash. deaelr could not determine cause. *ak vibration occurs both on driving and while stopped. *yh
03/17/2000108/01/1996
 Front end noise when going over minor bumps. told many times that it was just my struts and it was normal. now have been told the real problems after warranty expired at a cost to me. *ak
09/01/1998
 The paint peels off , it has been painted several times . the steering wheel shakes when you stop,it vibrates and is very noisy. also, brakes squeal in the front, they have been replaced, but the problem is still there. *ak
05/12/1999106/01/1996
 Noticed leakage of oil under car chassis. dealer diagnosed leaking head gasket and cam sensor seal. dealer reports working on same problem reported by other neon and breeze owners. previous problem with excessive creaking in front suspension with any jarring of suspension system. *ak
10/10/19975010/01/1997
 Head gasket leaks. dealer reports that the gasket is defective. same for neon, breeze, stratus, etc. all must be replaced. should be recalled. refunds should be made. also, steering wheel shakes and makes noise when turning right. nothing done yet.
1103/01/1997
 There is excessive vibration in the steering wheel. dealer cannot repair. in addition, there is a forward lunging when slowing to a stop/replaced broken motor mount/broken alternator bolt/sensor for idle/rack and pinion steering/head gasket/exhaust leak due to loose bolts and broken power steering cap. *ak
SUSPENSION - FRONT - CONTROL ARM
11/14/2002
 Consumer stated that after the vehicle has been repaired they are still having the same problems with there control arm and ball joints and is causing a distraction to the consumer. dealer notified.ph
11/06/2000
 Consume took car in for a tire rotation, ball joint and covers were bent. consumer start hearing a scraping noise. mechanic said it was tie rod.*ak
SUSPENSION - FRONT - SPRINGS - TORSION BAR
11/04/19991
 The sway bar links caused the front end to rattle and feel lose. yh
802/01/1996
 Sway bar failure.
SUSPENSION - REAR
1
 Sway bar links failed causing rattling noise over bumps.

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