Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 10E059000 | FEDERAL-MOGUL CORPORATION | E (Equipment) | 22689 | MFR | CHRYSLER GROUP LLC | 12/27/2010 | 12/27/2010 | |||||||||
| Defect Summary | Federal-mogul is recalling certain replacement control arm assemblies, part numbers k7425, 10945, fa4510x, k7427, 10946, and fa4611x, sold for use on various passenger vehicles listed above. the ball joint on the control arm assembly can fail causing the ball stud to wear through the control arm housing resulting in noise and/or separation of the ball stud from the housing. | |||||||||||||||
| Consequence Summary | If there is a separation of the ball stud from the housing, the driver can loose steering control, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Federal-mogul will notify owners of record and replace the affected control arms free of charge. the safety recall is expected to begin during january 2011. owners may contact federal-mogul at 1-877-489-6659. | |||||||||||||||
| Notes | This recall only pertains to replacement control arm assemblies and has no relation to any original equipment installed on vehicles manufactured by chrysler llc.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||||||||||||
| 97V201000 | CHRYSLER CORPORATION | from 07/31/1994 to 07/10/1997 | V (Vehicle) | 599000 | 12/15/1997 | ODI | CHRYSLER GROUP LLC | 11/13/1997 | 11/20/1997 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the lower control arm ball joint can separate due to loss of lubrication. | |||||||||||||||
| Consequence Summary | Separation of the ball joint could cause a loss of steering control increasing the risk of a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the ball joint end housing cover seal for leakage with a high pressure air tester and the rubber boot will be visually inspected for damage. if the cover seal leaks or the boot is damaged, the lower control arm will be replaced. | |||||||||||||||
| Notes | Owner notification began december 15, 1997.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-992-1997.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 09E056000 | QUALIS AUTOMOTIVE LLC | E (Equipment) | 5787 | 11/09/2009 | MFR | CHRYSLER GROUP LLC | 10/09/2009 | 10/13/2009 | ||||||||
| Defect Summary | Qualis automotive is recalling certain aftermarket ball joints sold for use on certain passenger vehicles. the socket may have been excessively hardened which could cause it to crack near the retaining ring groove allowing the ball stud to separate under impact load. the subject ball joints were sold as four part numbers, d10945, d10946, g10945, and g10946. the affected control arms, d10945 and d10946, are stamped with the following dates on the ball joints: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, and 116609. the g10945 and g10946 are the same part as the d10945 and d10946 respectively. they are labeled differently depending on the aftermarket customer. | |||||||||||||||
| Consequence Summary | Separation of the ball stud from the socket of the ball joint housing would allow the control arm to collapse and the wheel to fold in causing loss of steering control, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Qualis automotive will replace the ball joints free of charge. the safety recall began on november 9, 2009. | |||||||||||||||
| Notes | This recall only pertains to aftermarket ball joints and has no relation to any original equipment installed on vehicles produced by chrysler.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 020598 | 05/29/1998 | 601679 | Intermittent popping sound coming from the front of the vehicle may be heard from either side. *yc | 11/09/1999 | |
| SUSPENSION - FRONT | |||||
| 020797 | 09/26/1997 | 54434 | Front of vehicle experiencing a low frequency rumble/gear type noise. *yc | 04/07/1998 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020797 | 09/26/1997 | 6088758 | Concerns with low frequency rumble/ gear type noise from front of vehicel. *nlm | 01/06/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/15/2003 | 56010 | ||
| Engine: canshaft oil seal fell out, ruined engine, required rebuilding engine. chrysler refused to pay. i found a tsb that provides a retainer to keep oil seal from falling out. engine has severe vibration at idle. can not find cause. front suspension: loud clunk near drivers footwell, many rattles. found failed front lower control arm rear bushing. while repairing also found both outer tie rod ends worn and left side inner tie rod end worn. sway bar link was also worn. no help from chrysler at all. rear wheel bearing loose. tightened retainer nut to specified 185 ft lbs. which corrected problem. | |||
| SUSPENSION - FRONT | |||
| 12/17/1999 | 1 | 07/01/1997 | |
| The control arm ball joints failed, consumer has had tires aligned 4 times, consumer states vehicle has front end problems. nlm | |||
| 05/12/2000 | 1 | 04/01/2000 | |
| Noise in the front was reported to dealer on april 27, 2000. car was put up on rack, but no defect was found by mechanic at that time. while turning onto main road from side road, tie rod broke. repairing mechanic ( not dealer) noted excessive wear of tie rods, for mileage on vehicle, and replaced both sides. had i been up to speed i could have been involved in a serious accident. dealer of vehicle supposedly did a safety check before we took delivery. *ak | |||
| 12/12/1998 | |||
| When driving at any speed there is vibration within the steering. also, when applying brakes, they go halfway to the floorboard, and crack in half from overheating. in addition, driver's side door is getting rusty. *ak | |||
| 10/27/1997 | 1 | 09/30/1997 | |
| There is vibration at idle seat through steering wheel, the dealer has test driven the vehicle and confirmed the vibration. at this time there is nothing the dealer can do to repair the problem. *ak *jb | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 06/15/2000 | |||
| Lower control arm is making a popping sound. also, headgasket blew. *ak | |||
| 02/28/2000 | |||
| Recall 97v201000/lower control arm. consumer has contacted dealer on several occasions, and was unbale to get an appointment to repair vehicle. seeking nhtsa help in this matter. *ak | |||
| Consumer had bought used vehicle on 6-30-98. she then received recall notice for lower control arm that was issued in 11-97. chrysler told consumer that dealership was notified of recall on 12-97. dealership sold used vehicle to consumer without doing recall repairs. consumer was notified that this was illegal. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/18/2006 | 82450 | 1 | 09/09/2000 |
| Upon arriving home from work i backed the vehicle into my driveway and found the vehicle would not move and the passenger side front tire was rubbing against the undercarriage. investigation after removing the tire found the outer tie rod ball joint had separated and collapsed. inspection of the part found no apparent lubrication and rust appeared on the ball section. vehicle was towed to my mechanics shop and the part removed and replaced with a new unit. i asked if the drivers side tie rod was also in need of replacement but inspection by my mechanic apparently found the unit to be intact. the removed part was discarded unfortunately but the mechanic indicated he's seen the same failure on other vehicles of the same manufacturer [chrysler corp] *jb | |||
| 03/20/2000 | |||
| 97 v 201 000/while pulling into a parking lot right front lower ball joint broke. dealer contacted. feel free to provide any further information.*ak | |||
| 03/20/2000 | |||
| Lower ball joint disconnected while driving at 25-30 mph. dealer contacted. feel free to provide any further information.*ak | |||
| 02/12/1998 | 1 | ||
| Recall work denied, dealer denied service because vehicle was not purchased at location.(lower control arm ball joint). | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 01/22/2004 | 73000 | 16 | 11/17/1998 |
| The struts failed. the cause had not been determined. the part had been replaced three times within one year. *jb there were engine problems, the spark plugs continued to get dirty, two sets of tires were lost, there was an odor coming from the ac, there was a leak coming from the main seal and left rear corner of the head, the heater fan only worked on high, there was a tapping noise coming from the engine compartment when the vehicle was first started then goes away, there was a clunking noise in the front wheels, the flash module caused the engine light to come on and the upstream #2 sensor was replaced, the steering rack had broken, the temperature gauge was inoperative, and the ac belt was cracked. *sc the consumer has since traded the vehicle. *jb | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 12/01/1998 | |||
| During warm weather, front end noise as you go over any bump in road similar to a spring needing oil. was told sway bar problem with national backorder and unavailable. during cold weather, grinding noise when negotiating left turn- noise at front end. *ak | |||