Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEAT BELTS - FRONT - ANCHORAGE | ||||||||||||||||
| 97V073002 | CHRYSLER CORPORATION | from 04/01/1992 to 06/30/1993 | V (Vehicle) | 24000 | 09/05/1997 | ODI | CHRYSLER GROUP LLC | 05/12/1997 | 05/23/1997 | |||||||
| Defect Summary | The guide rail on the driver's side contains a covered cable and also an angled belt guide at the top end of the webbing. the combination of these factors can lead, over time, to the cable's movement exerting abrading force to the lower edges of the cable's chamber, sufficient to cause the cable to drop out of the chamber with the shoulder belt anchorage becoming stuck. | |||||||||||||||
| Consequence Summary | In the event of a crash, the seat occupant may not be properly restrained. | |||||||||||||||
| Corrective Summary | Dealers will install a new replacement guide rail that incorporates a double lip dust seal and an anodic oxide coating. | |||||||||||||||
| Notes | Owner notification:owner notification will be phased into three mailings with the first mailing beginning during august 1997. note:owners who take their vehicle to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chrysler at 1-800-853-1403.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SEAT BELTS | ||||||
| EA96014 | CHRYSLER GROUP LLC | 06/28/1996 | 06/12/1997 | AUTOMATIC SHOULDER BELT FAILURE | 97V063002 | |
| The automatic shoulder belt allegedly malfunctions or fails | ||||||
| PE96007 | CHRYSLER GROUP LLC | 01/19/1996 | 06/28/1996 | AUTO SHOULDER BELT FAILURE | ||
| The automatic shoulder belt allegedly malfunctions or fails | ||||||
| EA96014 | CHRYSLER GROUP LLC | 06/28/1996 | 06/12/1997 | AUTOMATIC SHOULDER BELT FAILURE | 97V073002 | |
| The automatic shoulder belt allegedly malfunctions or fails | ||||||
| EA96014 | CHRYSLER GROUP LLC | 06/28/1996 | 06/12/1997 | AUTOMATIC SHOULDER BELT FAILURE | 97V073001 | |
| The automatic shoulder belt allegedly malfunctions or fails | ||||||
| EA96014 | CHRYSLER GROUP LLC | 06/28/1996 | 06/12/1997 | AUTOMATIC SHOULDER BELT FAILURE | 97V073000 | |
| The automatic shoulder belt allegedly malfunctions or fails | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/31/2001 | |||
| Seat belt is inoperable since side guide rail is defective, wire from seat belt is showing. there is a recall 07v073ooo for this problem. ) but manufacturer claims that only two door vehicles are included in this recall. *ak | |||
| 04/01/2001 | |||
| There is recall 97v0730002 on drivers side guide rail consumer's vehicle is not included in recall due to vin. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 08/01/2000 | 1 | 04/01/1994 | |
| Driver's side automatic seatbelt was stuck. she could push on the botton to release and unrelease. dealership was notified.*ak after the automatic seat belt failed, the customer began to manually buckle the shoulder strap but the cable blocks the driver's blind spot making it dangerous to make a turn. *yh | |||
| 03/29/2000 | |||
| Driver's side motor belt track is broken, causing the belt not to move into a forward position, and leaving driver without safety restraint. dealer notified, and refused to repair unless cost goed to consumer. *ak | |||
| 03/26/2000 | 3 | 12/01/1993 | |
| On 3 occasions i have had the cable pop out of the track on the retrackable seat belt system in my colt. there was a recall of this item in 1997. i took the vehicle to our local dealer jim soutars chrysler, to have the recall done. opon return of the car after the recall work ,it looked like all soutars had done was to grease the cable guide, and the cable guide was not changed to the double lip dust seal anodic oxide coated track .i looked at the track before it was taken in, and it was the same track! now that the cable has popped out again soutars want to charge me 685.00 plus labor to fix the drivers side belt only. according to the nhtsa campaign id number: 97v073002, we did not receivethe replacements only a grease job !!!. as a mother i am not only concerned for my safety, but also for my children. i find it inexcusable that me and my childrens lives are so meaningless to chrysler and there representatives!!! *ak | |||
| 12/18/1999 | 2 | 02/01/1993 | |
| Both side of the automatic seatbelts have broken again, the drivers side as i was driving down a major highway and a gust of wind hit the car and the seatbelt retracted. the passenger side broke a few days later, it was fixed on the original recall but it needs to be done again. | |||
| 01/20/1999 | 3 | 04/01/1998 | |
| I have been having problems with the drivers side motorized seat belt in my 1993 plymouth colt. there are times when it will work and there are times when it will not even move back, leaving me the driver unprotected ina crash. i have been back and forth with both misubishi and plymouth, plymouth being the ones who are refusing to help me out here. from what i have read there is a recall for the guide rail on the motorized seat belt, but that is only for the 2 door model, and with mine being a 4 door, no one will help me out. the fact being that the 2 and 4 door modle use the exact same frame, so there is absolutly no difference whatsoever......so i there anything that could be done.i am not interested in getting injured in anaccident because i have a faulty seat belt, and because my car does not fit the recall for the 2 door because it is a 4 door, that is not right. *ak | |||
| 12/10/1999 | 02/01/1993 | ||
| Received recall notice 97v073002. contacted dealership. took vehicle for repairs for driver's side guide rails. two years later, problem with guide rails has reappeared. dealer indicated recall was for the motor & not cable on shoulder belt. *ml | |||
| 11/26/1999 | 2 | 01/01/1993 | |
| Automatic seatbelt disengaged when a gust of wind hit my car driving down rt 84 in middletown, ny. it went in the position of being halfway deployed and stayed that way for approx 14 miles as i drove home. it did not become fully disengaged until i reached home and and exited the vehicle. now when we enter the car it will only engage halfway and the cable is not sticking out of the runner for the belt. we have taken the car to a local chrysler dealer (port jervis automall), and they told us the original recall was for the motor of the seatbelt not a cable issue. however when i contacted your office i was told differently, i then contacted chrysler again and was told again it was a motor issue, not a cable issue for the original recall of august 1997. i again called chrysler at the number you provide on the recall sheets and was told it was a guide rail problem not a motor problem. so as you can see i was lied to by chrysler. they say that it is the cable not the guide rail that is broken. however, as far as i am concerned it should make no difference, as the seat belts are there for our safety and should work no matter what. i believe that this problem should be looked into as it is a safety issue if your seatbelts don't work then you are not safe driving your car and i believe that i cannot be the only person with this problem. thank you for your assistance in this matter. *ak | |||
| 4 | 08/01/1991 | ||
| Guide rail on the passenger's motorized shoulder belt system contains a covered cable and also an angled belt guide at the top end of the webbing. this had a recall for the driver's seat belt system, but the passenger's side was not included. *ak *ml | |||
| Motor in driver's automatic seat belt has worn out within 40,000 miles, causing a loss of protection. *ak | |||
| Automatic seat belts on the driver's and passenger's sides bind when retracting. the retracting mechanism does not release the belt. this has caused fraying of the belt on driver's side. dealer is not aware of this situation. *ak | |||
| 12/03/1998 | 1 | ||
| Passenger side motorized belt assembly does not function. sounds like the same problem for which nhtsa ordered recall for driver's side. *ak | |||
| 08/11/1997 | 1 | 07/01/1993 | |
| Recall performed on motor belts, however did not rectify failure, additional repairs of the track assembly required. | |||
| 01/13/1998 | |||
| Took vehicle to have recall repairs done on automatic shoulder belts. but problem hasn't been corrected, and dealer wants owner to pay for broken side guide rail. (97v-073). | |||
| 07/01/1993 | 1 | 07/08/1993 | |
| Motor belt failed. | |||
| 11/10/1997 | |||
| Driver went to open the driver's side door and the seat belt came out only i/2 inches. the seat belt should not have gone bad that quickly. driver disconnected the fuse just as the the manual said to do when the seat belt seemed like it was jamming. that did not correct the problem, the seat belt is still jamming. *ak | |||
| 2 | 01/20/1993 | ||
| Shoulder belt not working properly. | |||
| 09/11/1997 | 0 | ||
| Received recall notice (#97v073002), called dealer. he said it would take 2 1/2 hours, but it was a whole day & half. work still not done properly. cable wires not connected. unsatisfied w/recall. *ak | |||
| 1 | 05/01/1993 | ||
| The passenger's side automatic shoulder belts will not retract. consumer stated that the shoulder belt is in the retracting position. also there is a recall due to the same problem for the driver side only, dealer refused to correct the problem on the passenger's side. please provide further details. *ak *nlm | |||
| 01/01/1996 | |||
| Passenger's side automatic seat belt failed to retract. *ak | |||
| 09/05/1997 | |||
| Consumer states that she received a recall notice on the driver's side guide rail . due to the defect of the guide rail, the restraint motor burned out, making the restraints inoperable. the owner has been trying to contact chrysler corporation to see if they will pay for the reapir of the motor , but has been unsuccessful. *ak | |||
| 07/12/1997 | |||
| The automatic restraints in both front seats no longer run along on the the track. *ak | |||
| Vehicle's driver side automatic shoulder belt unit got stuck in the back position and a coil came out of it. the mfr said it was not safety concern. *ak | |||
| 10/01/1996 | 2 | 10/01/1996 | |
| Passenger's automatic sea belt failed.. | |||
| 02/16/1997 | 1 | 07/01/1993 | |
| Cable for automatic seat belt popped out of its track around the door, seat belt no longer functions. | |||
| 06/01/1996 | 11/24/1994 | ||
| Driver's side automatic seat belt cable popped out while half-way in its cycle. *ak | |||
| 11/03/1996 | 0 | ||
| At times the driver's side automatic shoulder belt will not retract and the shoulder belt releases when driving. please describe detail. *ak | |||
| 10/08/1996 | 1 | 06/04/1996 | |
| Motorized seat belt stopped mid way of track, when forced the remaining way, cable snapped. | |||
| 10/04/1996 | 1 | 07/20/1993 | |
| The automatic shoulder belt on the driver's side is broken. #ea96014. *ak | |||
| 10/01/1996 | |||
| The driver's side automatic shoulder restraint belt fell apart. *ak | |||
| 05/15/1996 | 1 | 06/29/1993 | |
| The passenger's side automatic shoulder belt does not work. there is no movement at all when the door is opened or closed. *ak | |||
| 07/14/1996 | 1 | 08/01/1993 | |
| Motorbelt failed. *dh | |||
| 01/12/1995 | 6 | 05/06/1993 | |
| The driver's automatic restraint system will not always go into place and will not restrain occupant. please describe. *ak | |||
| 06/29/1996 | 1 | ||
| She could not get out of the car because the automatic seat belt cable came out. . *ak | |||
| Driver's shoulder belt relay system is becoming inoperative at different angles. *ak | |||
| 1 | 11/01/1994 | ||
| Automatic shoulder belts failed. belts do not move at all. *ak | |||
| 06/26/1996 | |||
| Automatic shoulder belt broke, stuck midway in position during start up. *ak | |||
| 07/21/1995 | 1 | ||
| Automatic driver's seat belt broke prior to recall. *sd | |||
| 12/08/1995 | |||
| Driver's and passenger's side automatic seat belts have stopped working. tt | |||
| The driver side seat belt retractor stop working the cable came out and stopped the motor still runs and the light stays on . tt | |||
| 08/16/1995 | |||
| The drivers automatic retracting seatbelt broke and it is not covered under the warranty to be fixed. please describe. tt | |||
| 05/23/1995 | 3 | ||
| Driver's automatic seat belt failed. *aw | |||
| 06/03/1995 | |||
| The drivers side automatic seatbelt track cable got caught in the motor and flung out at occupant and the motor kept going. please explain. tt | |||
| 04/16/1995 | |||
| The driver side seat belt (takata) retractor has came out of it track. tt | |||
| SEAT BELTS - FRONT | |||
| 04/30/1996 | |||
| Automatic shoulder/lap belt stopped working, without warning, passenger would be restrained with lap belt only.*ak | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 04/19/2002 | 1 | 07/01/1993 | |
| When consumer is attempting to close vehicle door, the automatic shoulder belt on the driver side of vehicle will not retract, the automatic shoulder belt will travel approximately 4 inches and stop, when the door is opened, belt stays in forward position at all times and a clicking noise is heard. there is a recall campaign #97v073002 for this condition. *ak *tt | |||
| 06/01/2001 | 2 | 02/01/1994 | |
| Back in 1997 seatbelt got stuck in locked position and began making a clicking noise. dealer installed belt for repair under warranty. problem occurred again in april2000, and was covered under a manufacturer's recall. repairs for recall stated track package. seatbelt is now stuck again. dealer will repair sea tbelt at consumer's expense only. *ak the shoulder belt on the driver's side was also fraying quite rapidly and the shoulder belt was now stuck in the locked position. *yh | |||
| 08/01/2000 | 1 | 04/01/1994 | |
| Driver's side automatic seatbelt was stuck. she could push on the botton to release and unrelease. dealership was notified.*ak after the automatic seat belt failed, the customer began to manually buckle the shoulder strap but the cable blocks the driver's blind spot making it dangerous to make a turn. *yh | |||
| 02/01/1997 | |||
| Seat belts don't work. *ak | |||
| 04/30/1996 | |||
| Automatic shoulder/lap belt stopped working, without warning, passenger would be restrained with lap belt only.*ak | |||
| SEAT BELTS - FRONT - BUCKLE ASSEMBLY | |||
| 06/28/2000 | 2 | 06/01/1993 | |
| This failure is related to nhtsa campaign id number: 97v073002. i took my vehicle to santa rosa dodge, who had originally repaired this problem when the recall was made in 1997. this time they refused to repair the problem unless i paid for it. io contacted the manufaturer at the number provided on the recall notice and they stated that there was nothing that they could do for me (they go by what the dealer says). at this time i have to drive my vehicle with a defective seat belt because this dealer will not do anything about it. *ak | |||
| The vehicle is included undet nhtsa recall# 97v073 and manufacturer's recall 728 concerning seat belt buckle. the dealer has ordered the wrong parts to repair vehicle. *ak | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 04/10/1996 | |||
| There was a recall listed on this vehicle. the owner took it in 2 years ago to have it fixed, but dealer did not fix the vehicle correctly. the seat belt still jams, and will not move so that the front seat passenger and driver could pull the seat belt around on them. this affects both seat belts in the front of the vehicle. *ak | |||
| Driver's side seat belt retractor guide rail malfunctioned. also there is a faulty cable. owner is very concerned for safety. *ak | |||
| Recall 97v073002; dealer refuses to do recall on the part it's suppose to. *ak | |||
| 08/01/1996 | |||
| Drivers lap/shoulder belt broken, failure of the guide loop, will not retract. *ak | |||
| 11/01/1996 | |||
| Driver's side lap/shoulder belt restraint failed, will not retract, ea96-014 active. *ak | |||
| Driver's and passenger's side seat belt retractors aren't working . please describe . | |||
| 06/01/1996 | 2 | 02/01/1993 | |
| Driver's and passenger's lap/shoulder belts failed, only in hot weather will not retract, pe-96-014 active*ak | |||
| 10/01/1995 | 1 | 09/01/1995 | |
| Motorbelt retractor inoperable. | |||
| 04/01/1996 | |||
| Pe96-007 active, lap/shoulder cable that holds the assembly is broken, belts will not retract. *ak | |||
| 10/09/1995 | |||
| The drivers side seatbelt will not retract. please describe. tt | |||