Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/15/2003 | 133500 | ||
| Bought van used august 1999 with 91,000 miles. van now has 134,000 miles. transmission has been rebuilt/replaced 3 times [2 rebuilds - october 2000 (cost: ~$1600) and april 2001 (cost:~$550); replaced with used transmission after last failure april 2003 (cost:$901)]. computer controls (single board engine controller - sbec) went bad while traveling at night on interstate on a trip - caused cam sensor and crank sensor to go bad as well (cost: ~$550). as you can see we have spent ~$3600 on a van that was purchased for $3700!!????? i am considering legal action against chrysler now. | |||
| 01/15/2003 | 0 | ||
| Air conditioner quit working, problem is evaporator under dash. repair to be $1200 estimated. fuel pump failed. paint began peeling at 40,000 miles. just finished repainting whole vehicle at own expense. both front seatbelts would not unroll and were replaced. transmission failed at 68,000 miles, dealer repaired at no charge. abs no longer works. wheels lock up when hard braking. | |||
| 07/21/1997 | 1 | 03/06/1993 | |
| Without warning, tranmission quit. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/12/2005 | 170000 | 4 | 10/10/1992 |
| 4th 1993 plymouth grand voyager se transmission. no warning before complete transmission failure. has 1st gear to about 15 mph and then slips out of gear. no reverse no nothing. van is sitting in my garage while i decide what to do with this giant boat anchor. *jb | |||
| 03/22/2001 | 0 | ||
| While driving transmission will slip to second gear andjust stay stock. consumer had to drive off road, turned off engine for a couple minutes, then restarted engine, andit will work again.*ak | |||
| 05/24/2000 | 1 | 04/19/2000 | |
| Consumer states that transmission slips at higher speeds, shift lever is hard to put in reverse. *slc | |||
| 11/04/2000 | 4 | 10/01/2000 | |
| This is the 4th time my van has been in,i was almost killed by an 18 wheeler this time on i 85, there are 8 other transmissions in the shop this time just like mine and there were 12 in there last time, 6 the second time,9 the first time, and beleive us this problem will get you killed, we (3) of us have talked to lawyers. *ak | |||
| While driving transmission just quit. vehicle started bucking as if the gears inside had broken. dealer has been contacted. *ak | |||
| 1 | |||
| Automatic transmission failed. yh | |||
| 12/04/1999 | 1 | 07/01/1993 | |
| I have always owned a chrysler for the last 31yrs and i have never had a problem with them ...after checking the problems with the yr 93 van's there are many whose transmissions that have gone out after or around 100,000 miles...i would like this checked into as i was going to buy another chrysler soon. but now can not afford to after having spent so much on repair of the transmission. please direct me to the proper area to see what can be done about compensation for the transmision. i would love to continue owning chrysler's and know that i will receive the satisfaction that we chrysler owners have always received. thank you. *ak | |||
| 1 | |||
| Transmission failed due to internal pin falling off and entering housing. mjs | |||
| When driving at highway speed transmission disengaged, causing loss of power. consumer has contacted the dealer. please provide any further details.*ak | |||
| 08/01/1996 | 1 | 05/01/1993 | |
| The vehicle has been an ongoing problem although the maker says that they have not had excessive problems | |||
| 10/21/1998 | |||
| Vehicle has been experiencing ongoing problem with faulty transmission. latest replacement was done at 107,000 miles of wear. earlier, transmission was rebuilt at approximately 8,000 miles of wear. dealer notified. *ak | |||
| 10/13/1999 | 3 | 01/01/1994 | |
| No summary | |||
| 07/18/1999 | 10/01/1997 | ||
| Transmission failed with no warning, required replacement. *ak | |||
| 09/24/1999 | 1 | 09/01/1999 | |
| Two days after purchase this transmission failed and almost caused huge accident on busy street. | |||
| 09/24/1999 | 1 | 10/01/1994 | |
| The transmission slips at starting and after stops is slow to re-engage, the radio for a long time has shut off on its own and then when you try to turn it back on sometimes it takes 20 to 30 tries to turn it back on. the transmission and radio problems are the same as a van owned by my wife's brother. | |||
| 01/01/1999 | 50 | 10/01/1994 | |
| Brakes shudder when trying to stop at higher speeds above 45 miles per hour, air conditioner fan stops at speeds above 55 miles per hour when the engine begins to load going up hills before it shifts into overdrive | |||
| 11/24/1998 | 3 | 03/01/1994 | |
| I have had problems with this van since i bought it. 2/10/95 problems w/ transmission started would not upshift. mileage: 26752. dealer didn't listen to me. put in some transmission fluid. symptoms intermittant.3/24/95 mileage:29361 transmission wouldn't shift at all. had to be towed to dealer my cost./replace transaxle/transmission module. restarted same symptoms again dealer didn't listen. had to drive quite awhile w/symptoms until constant symptoms. 6/4/96 mileage: 52310 planetary gears failed with bucking and not shifting replaces w/new transaxle. car still not right transmission banging when i would come to stop i was told by service guy don't worry about it it will straighten out. the very next day dx 6/5/96 they had to put in another transmission module. started having problems right away again all the way to 10/29/96 mileage:60220. 11/1/96 mileage:60380, reported to dealer noises and shifting problems again. 4/29/97 mileage: 69487, reported again won't shift . 7/11/97 mileage:72405 again reported won't shift. then i didn/t drive much r/t son homebound after surgery. 11/24/98 mileage: 88294 shifting problems more consistent for test drive again had transaxle relaced as well as engine/trans mounts and they charged me it was supposed to be warranty. again 2/12/99 reported transmission shifting problems. still not repaired. i feel the warranty/dealer should take care of this consistent problem will speak to manager jeff peters. other problems: 2/7/96 mileage: 46715 lt electric window won't roll up/down $300 3/26/96 mileage: 49097 serpentine belt and belt drive replaced r/t cracked. 5/25/96 mileage: 52137 told them car still made same sounds as it did when serpentine belt needed repaired. 6/8/96 mileage: 52463 started replaced. 8/27/96 mi:56224 new serpentine/belt driver again cracked i paid. 10/18/96 mi:59693 water pump/rt window won't roll up/down 11/24/98 rt window won't roll again replaced & serpentine replaced again! 2/12/99 mi: 92159 2nd wtr pump | |||
| While driving transmission locked up and jammed in gear. dealer has been contacted. *ak | |||
| 10/29/1997 | 2 | 07/01/1993 | |
| Transmission was rebuilt using 'all new parts'. i brought it back to the mechanic several times due to hard shift up at 20-30 mph. he took it apart every time and said there was no problem that he could see, even though he agreed about the hard shift. i paid $1,400 out of pocket because it failed 3 months after the warranty expired (and when the balloon payment was due at the end of the gold key lease.) it recently began making a high pitched drill type noise upon accelerating at any speed, along with both hard shifting upon acceleration and deceleration. the noise continued for about 3 weeks, and stopped 4 days before the transmission totally failed. it failed at 65mph, in cruise control in heavy traffic, only 18 months after it had been repaired. the vehicle began bucking like a horse, with the transmission shifting very hard down and up several times. i disengaged the cruise control and it lost power steadily until it would not drive any more. the engine sounded like i was flooring it in park even though it was in drive. i switched from drive to reverse and back 3 times before a gear would engage. it would operate in reverse. i was able to resume enough power to get us home. | |||
| 03/01/1999 | 1 | 02/01/1993 | |
| Transmission will not shift into gear when started (intermittent problem) and has shifted, by itself, into neutral while in operation. the van is still in warranty and we are asking that they fix or replace the transmission as we feel it is unsafe to drive the vehicle in it's present state. the starting problem involves the car turning over vigorously but not starting when the ignition is activiated. on the second or third attempt the car will usually start. the problem is more frequent in warmer weather and as the day goes on. | |||
| 12/07/1996 | 1 | ||
| Transmission failed. | |||
| 10/17/1998 | |||
| While driving the transmission system failed, causing the vehicle to pop back to neutral, and almost causing an accident. currently at dealer. please provide details. *ak | |||
| 01/01/1997 | 4 | ||
| Consumer has replaced four transmissions. | |||
| 09/09/1998 | 07/09/1998 | ||
| Automatic transmission failed. | |||
| 12/05/1996 | 2 | ||
| Transmission failure too soon for 63000 mile of normal wear; and less than 16000-18000 mile of wear on the 2nd. dealer was notified, and will not repair unless cost is picked up by the consumer. *ak | |||
| 04/15/1993 | |||
| Transmission failed 3 times. independent mechanics indicates that 4th transmission is failing. deals claim to not find any problems, they have even reset the fault codes so that no problem is indicated. | |||
| 02/01/1998 | 1 | 01/01/1994 | |
| Transmission failure. | |||
| 07/01/1997 | 07/01/1993 | ||
| Transmission has never shifted properly or sounded right. also, air conditioner's evaporator/condensor failed. *ak | |||
| 01/01/1997 | 4 | ||
| Transmission failed four times. | |||
| 03/20/1997 | |||
| Automatic transmission gets stuck in lower gears, cause unknown. *ak | |||
| 11/21/1996 | |||
| When driving the transmission slows up vehicle by design and it will not drive over 40mph. chrysler insists vehicle was designed to do this and will not fix it. *ak | |||
| 10/15/1996 | 4 | 04/01/1993 | |
| Transmission failed 4 times. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 05/24/2000 | 1 | 04/19/2000 | |
| Consumer states that transmission slips at higher speeds, shift lever is hard to put in reverse. *slc | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 03/25/2000 | |||
| Consumer got inside of vehicle and turned vehicle on . her two-year old daughter got outside of car seat and put the vehicle in gear . car rolled down the hill and crashed into a tree in the middle of t vehicle. the insurance company will total the vehicle. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 02/16/2000 | 0 | ||
| Exciter rings are cracked, causing abs to become engaged. consumer says the cure would be to replace both front axles. *ak | |||
| 10/20/1997 | 01/01/1993 | ||
| Intermittent transaxle failures. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| Faulty trasmission gasket, caused the car to loose transmission fluid which resulted in further damage, this part has been recalled on earlier models because the washer (stud) bolt of the assembly is made of inferior material. | |||
| 01/01/1994 | 11/11/1992 | ||
| Tramsmission failure. | |||
| 01/26/1998 | 08/15/1997 | ||
| Transmission failure. | |||