Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/04/1994 | |||
| Transmission failure. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/27/2004 | 1 | 08/10/2002 | |
| I was driving a group of students when i heard a loud explosion and lost all gears on my transmission. i stopped the vehicle, tried to put it in park and it kept rolling. the interior of the transmission had blown. at the same time, it blew out the starter and the main drive. if i can find a used or rebuilt transmission, it will cost me $1,000 for the transmission plus labor costs. been searching 2 weeks with no luck. it's about time someone takes these reports seriously. an investigation needs to be started. i bought this van from my dad who replaced the transmission in 1999. it's 2004 and it needs replaced again.*ak | |||
| 3 | |||
| The transmission was replaced 3 times.*jb | |||
| 1 | |||
| Consumer called complaining about having problems with the transmission. consumer also stated that the vehicles transmission has been replace three times. dealer was contacted and stated that there is nothing that they can do . *nlm | |||
| 01/09/2002 | 1 | 12/01/2098 | |
| Pulled out of the driveway the morning of january 8, 2002 and into traffic. felt a hard jerk and heard a strange winding noise. the transmission would not shift out of first gear. took the van to the dealer and they said the transmission was shot from an internal failure and would need a new transmission. the dealer installed a new transmission at a cost of $2147.28 with a 3 year / 36,000 mile warranty.*ak | |||
| 08/23/1999 | 2 | 03/01/1996 | |
| No summary listed for above vehicle. *ak | |||
| 05/25/2001 | 2 | 01/01/1994 | |
| I was on the interstate, stranded in the middle of no where!! this is the second failure of this transmmision, i can't believe that they do recalls for small items, but when it comes to large expensive problems they leave you hanging!!*ak | |||
| 03/01/2001 | |||
| Ongoing problem with transmission failure, dat 18,000 miles, again at 76,248 miles, and at present mileage failure had reoccurred. dealer notified, and informed that vehicle was out of warranty, and not under recall. feel free to provide any further details on this matter. *ak | |||
| 1 | |||
| Automatic transmission is dying and needs to be rebuilt. cj | |||
| 04/07/1998 | 2 | 03/01/1994 | |
| I had the transmission rebulit at 53k mile and now again at 85k, this is uncalled for. there should be some recall for these very defective transmissions that chrysler put out in 1994. by the way both times it has costed me $1300 and now$1421. *ak | |||
| 09/01/1998 | 3 | 08/01/1998 | |
| No summary listed for above vehicle. *ak | |||
| 11/20/1996 | 3 | 11/01/1994 | |
| The transmission failed three times in 6 years. the first was barely over warranty. to many complaints to register in one sitting! so much for a reliable family vehicle. *ak | |||
| 06/13/2000 | 3 | 06/01/1999 | |
| We purchased this vehicle one year ago from realative. at that time it had 45,000 miles on it. they purchased the vehicle used from a dealer with 38,000 miles on it. since owning the vehicle we have had trouble with the transmission locking into low gear and having to limp to our destination; it shifts abruptly when downshifting; a component has failed, making the van want to shift into overdrive while tring to maintain a speed of 35-40 mph; and the most recent problem is that while driving to work i lost all forward gears. the van is driveable at this time. two seperate chrysler dealers have looked at the van and are unable to determine why this happened; what caused it or how to repair it other then replacing the entire transmission, at a cost of approximately $2,000.00 they do not guarentee that this will cure the problem. everyone i speak with who has owned, or has had a family member own a 1994 grand voyager/ caravan, has had multiple problems with the transmission. i have spoken with people who have had factory rebuilt transmission installed, and have had continued problems. the nhtsa database is filled with peoples complaints about these transmissions. 66,200 miles on a vehicle is not much, especially for a transmission. i have contacted chrysler to see if they would offer some type of assistance with this problem, but they refuse. i would ask that nhtsa seriously look at this issue closely. having heard so many stories from indivduals; having found web sites filled with peoples stories of failed transmissions, and from your own database, it appears that there is something seriously wrong with the transmissions that chrysler has used in these vehicles. *ak | |||
| 01/15/1999 | 2 | 03/01/1995 | |
| I experienced significant loss of control at highway speed when auto transmission decided to self destruct. dealer's comments were how lucky i was that my original transmission lasted to 100000 miles, as most do not last that long. the mopar factory rebuilt replacement lasted only 12000 miles, but i did not experience rapid disintegration as with the first, only slippage and inablity to proceed in any direction. this appears to be a major problem with minivans, probably an indirect and direct cause of accidents and personal injury. please do something. *ak | |||
| 2 | 03/01/1994 | ||
| No summary listed for above vehicle. *ak | |||
| 2 | 03/01/1994 | ||
| No summary listed for above vehicle. *ak | |||
| 01/29/2000 | 2 | 12/01/1993 | |
| Transmission failed three times. dealer rebuilt once under warranty, now states that the new rebuild is our resp. 35,000 since last rebuild with one previous visit being termed nothing is wrong. public should be aware of failures with the transmissions. several technicians in the industry know why the transmission failed. dealers are not doing updates on the known failures within the transmission system | |||
| 2 | 09/01/1993 | ||
| Consumer received a rebuilt transmission yet it is performing poorly again. nlm | |||
| 11/25/1999 | 2 | 08/01/1995 | |
| Transmission underwent major repair at 59,653 miles under 7/70 warranty. this time repair is out of warranty. last time the transmission would slam into gear as it was shifting. this time there was a sudden shudder and smell of burning material and loss of power which nearly caused an accident. the vehicle is currently being repaired at westoaks chrysler, 3839 auto mall drive, thousand oaks, ca, 1-800-748-6118. they also repaired the vehicle in feb 1998 under warranty. this failure was a safety concern to me and my family. once the vehicle has been repaired i plan to go to plymouth for payment of this out-of-warranty repair. it is my understanding that chrysler has had transmission problems from 1989-1997. | |||
| 09/01/1999 | 2 | 03/01/1994 | |
| The original transmission was replaced at 32,000 while still under warranty. | |||
| 08/17/1999 | |||
| Intermittently vehicle does not go into gear or will change gears while driving. dealer has repaired vehicle, but problem still exists. *ak | |||
| Transmission needs to be replaced for the second time. dealer has tried to fix, and can't find the problem. *ak | |||
| 02/03/1999 | 2 | 02/01/1994 | |
| This is the second transmission failure. the first occurred at 42,000 miles in the middle of a busy san francisco intersection. the latest incident occurred while merging onto a freeway, putting several vehicles at risk, including our van full of children. the number of complaints on the internet as well as acknowledgement from a chrysler representative indicates this is a prevasive problem. | |||
| 08/05/1998 | 1 | 01/01/1994 | |
| No summary | |||
| 12/01/1997 | 05/16/1998 | ||
| Transmission slipping gears and evaporator core of air conditioner failure. | |||
| 01/01/1996 | 2 | ||
| Been through 2 transmissions at every 40-50,000 miles which may cause a loss of control while driving. cause unknown. dealer cannot determine the problem. please provide further information. *ak | |||
| 12/01/1997 | 1 | 06/16/1994 | |
| Automatic transmission began slipping gears and had to be replaced. | |||
| 05/01/1994 | |||
| The trans-axle seems to have a electrical glitch that will prevent it from shifting gears. if i turn the ignition off and then back on while moving forward, the trans will shift. i took it to the dealer to have it checked out and they said i have a chip problem and the only way it could be fixed is replaced with a new trans-axel. ($2700.). today the trans started making very loud noise when shifting. i looked under to see if any thing was falling out and a brace that seems to be a torque brace is broken. i am going to have that looked at today. however that is not going to fix the shifting. it sems that we are buying disposable cars now days. | |||
| 06/13/1998 | |||
| While driving about 35 mph a loud noise came from the front of the van, the transmission threw a gear, the van started smoking and caught on fire in the transmission. this happened without any type of warning. the manufacturer was notified about the problem and claimed no responsibility.*ak | |||
| 05/01/1997 | 05/20/1994 | ||
| Air conditioning failed. also, transmission was slipping gears. | |||
| The vehicle was stuck in 2nd gear because the transmission went out. vehicles 4th transmission. *ak | |||
| 01/31/1994 | 4 | 01/03/1994 | |
| Transmission failed, causing hesitation and erratic functioning. | |||
| 12/01/1997 | 05/16/1994 | ||
| Transmission slipping gears. | |||
| 12/01/1997 | 05/16/1994 | ||
| Automatic transmission was slipping gears badly and was replaced. | |||
| 12/01/1997 | 05/16/1994 | ||
| Transmission gears slipped badly and was replaced. | |||
| 12/01/1997 | 05/16/1994 | ||
| Automatic transmission failure. | |||
| 12/01/1997 | 1 | 05/16/1994 | |
| Transmission slips gears badly. owner had the transmission replaced with a cottman transmission and noticed a large number of minivans on the lot requiring new transmissions. cottman technician stated that minivan transmissions are of poor quality. | |||
| 1 | 12/01/1994 | ||
| Transmission shifts into neutral while in cruise. | |||
| 12/19/1996 | 2 | ||
| Transmissions shakes really badly/ when downshifting. *ak | |||
| 08/29/1996 | |||
| Purchased truck, has 43,575, the transmission had to be replaced, dealer replaced the transmission . please describe .*ak | |||
| 08/02/1996 | |||
| When transmission automatically down shifts, the engine shakes. please describe *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 05/03/1999 | |||
| While driving less than 25 mph vehicle started to jerk , and noticed that the transmission fluid was leaking .the vehicle had no warning light that indicated there was fluid leaking, which could be a potential safety hazard. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| Two year old grandaughter turned ignition key to the on position and pulled the transmission shift lever out of the park position, allowing the vehicle to roll from a parked position. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 04/07/1998 | 4 | 06/10/1994 | |
| Transmission/torque converter failed, causing vehicle to lunch forward. problem occurs usually after trips over 5 miles when transmission is warmed up. initially, dealership diagnosed it as throttle position sensor failure, and replaced the part. after the fourth failure, dealership diagnosed it as torque converter malfunctioning. | |||
| 01/14/1998 | 11/04/1993 | ||
| Transmission torque converter failure. requesting information on failures to other voyagers or caravans. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 07/09/2001 | |||
| Vehicle was going 10mph making a turn, and front axle broke. there was a loud screaching noise, and then a clunk. left front swung to side. manufacturer stated there was nothing they could do, mileage was too high. there was no interest in knowing what happened. *ak | |||
| 03/14/1999 | |||
| Whenever driving between 35 & 45mph vehicle would shake very badly. vehicle taken to dealer & mechanic, replaced the axle/struts/ tie rod ends/tires/brakes & turned the rotors. the cause of the shaking has not been found or corrected. *ak | |||
| 04/29/1998 | 2 | 09/01/1993 | |
| Transaxle assembly failed. | |||
| 11/22/1996 | 09/22/1996 | ||
| Rear axle broke, causing rear wheel to fall off, vehicle lost control, resulting in an accident. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - BANJO HOUSING | |||
| 09/04/2001 | 0 | ||
| Front of vehicle shakes/ brakes fade, and abs light is on. this is a result of axle shaft going bad. at 57,000 miles left axle had to be changed. also, at 65,000 miles right axle had to be changed. currently, dealer has replaced both left and right. axles. please provide any further information.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 07/31/2000 | 02/01/1997 | ||
| I purchased this van in feruary 1997. it had 40,683 miles on it. the van developed a severe vibration in the drive train on acceleratiion from a stop and when accelerating at speed with passing gear and without passing gear. the transmission case was replaced once (broken case), replaced once and is now in shop for replacement again. this vehicle will lock up in lower gears when accelerating making for dangerous operation. dealers admit there is a problem with this transmission and i have confirmed this problem from many other people and tsbs. this defect should be a recall condition on all vans with this problem. i also feel this problem(vibration) has caused premature damage to the main bearings and consequent internal engine damage. internal damage to the engine | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 01/15/1997 | 2 | 09/01/1993 | |
| I've owned many cars in my life and have never had to replace a transmission. with this one, we've done it twice. the frustrating thing is chrysler knew of the problem after '93 and did nothing to fix it until 96. i will never buy another american made car. they are made very badly, and noone seems to care. | |||