Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY
PE97049CHRYSLER GROUP LLC11/18/199703/17/1998AIR BAG CIRCUIT/WINDSHIELD WIPER MOTOR
 Alleged air bag assemblies and the rear wiper motor in these vehicles share the same fuse.failure of the rear wiper motor or a high current condition may cause the fuse to open thus activating the air bag warning light.

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
12/19/19982
 The metal tube which supplies coolant to the rear heater began to leak due to corrosion, the dealer replaced the tube, however about three and a hlf years later it began corroding again, the consumer requested that the dealer/manufacturer contribute to the cost of the repair but it was rejected. nlm
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
2
 Heater hose and water pump failed, causing leaks.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
 I was sitting in a parking lot waiting for my mother to pay a bill. i had my engine off, but the power was on. i had my power window down. my two year old was looking out of the window. she stepped up and her foot pressed on the powerwindow button and the window raised up on her head and made a mark on her cheek. i tried to stop the window with the button on my side to quickly stop the window from raising, but it wouldn't override her button. i quickly reached over and got the button down, but if her head had been out of the window more, it would probably have broken her neck! there needs to be a safety warning issued to prevent a child from getting hurt or killed. i had never thought about this happening. had i been standing outside the car, etc., it would have caused serious injury and/or possible death.*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
05/15/2000104/01/1994
 Driver mirror switch melted down resulting in smoke & add'l melt down of wire hareness. one third of interior electrical system is not operational.
01/06/1997
 Control panel for outside mirrors shorted out while vehicle was turned off, this resulted in a smoke filled vehicle and the switch melted. dealer will not take responsibility. *ak
VISIBILITY - WINDSHIELD
02/01/199506/01/1994
 In may of 1996 i noticed that the paint on the roof of the mini-van was peeling very bad. my husband was traveling around the country in the van and we were therefore unable to have it checked out immediately. as time passed, the peeling worsened and other areas also started to peel (the hood, the driver side door) and my husband then confronted a dealership in 1/97 about the issue. they said because of the limited edition color, the paint job would be very expensive. the top of the van has since begun to rust, as have sections of the hood and some of the dr side door.
07/10/19961
 Rear window fell completely out of van.
08/13/1998602/04/1994
 Side window glass shattered while traveling. consumer indicates it is a potential generic problem. happened 5 times before.
08/12/1998102/03/1994
 Driver side middle window shattered without warning or reason. broken glass blew into vehcile and covered 2 year old from head to toe, who was sitting in child safety seat next to window.
VISIBILITY - WINDSHIELD WIPER/WASHER
1
 Windshield wipers fail causing poor visibility. mjs
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
10/15/2006140000106/15/1994
 Nhts campaign 99v189000 concerns a failure of windshield wiper linkages on 1993 plymouth voyagers leading to total loss of wiper function. this happened to my daughter today during a storm, forcing her to return home very slowly. no accident, no one hurt. (note that i am a registered professional engineer.) upon her return, i inspected and found that: 1. the wiper motor was running and could be audibly heard while the wipers sat motionless. 2. the two wipers were linked together and could be moved easily by hand. 3. the running wiper motor would not move the wipers. at that point i removed the 3 bolts holding the wiper motor in place and looked inside the wiper arm cavity. i found wiper drive arm to be detached from the rotating arm on the drive motor shaft. i have digital photographs available if you would like to see them. the reason for my report is this: the van which this happened to is a 1994 grand voyager, same body style as the 1993. how does one suggest that the 1994 model should also be recalled? regards, jeff box jeffbox@ieee.org. *nm
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
07/01/2000109/01/1996
 Rear windshield wiper motor short, caused motor to be on whenever ignition was on. replaced battery twice(due to wear). two garages/mechanics failed to identigy problem. second garage replaced fuel pump. owner disabled motor by pulling fuse that also is on circuit with air bag system.
 Consumer received recall notice for windshield wiper motor failure. problem of consumer is whenever the windshield motor is turned on, it blows a fuse and deactivates the airbag. vehicle was talen to the dealer. they wanted to charge the consumer for replacement of the wiper arms because in order to get to the problem, they would damage the wiper arms. *ak
 Windshield wiper motor has malfunctioned ,causing the windshield wipers to become inoperable. please give any further details. *ak
VISIBILITY/WIPER
06/13/2011
 Tl* the contact owns a 1994 plymouth voyager. the contact stated that she had to replace the window shield wiper motor three times in a one year period. the contact found nhtsa recall campaign id number: 99v189000 (visibility: windshield wiper/washer linkages), which dealt with the driver
06/13/2011
 Tl-the contact owns a 1994 plymouth voyager. the contact stated that she had to replace the window shield wiper motor three times in a one year period. the contact found nhtsa recall campaign id number: 99v189000 (visibility: windshield wiper/washer linkages), which dealt with the driver
06/13/2011
 Tl- the contact owns a 1994 plymouth voyager. the contact stated they had to replace the window shield wiper motor 3 times in a one year period. the contact found nhtsa recall campaign id number: 99v189000 (visibility: windshield wiper/washer linkages) dealing with the left hand side pivot assembly. the contact spoke with the manufacturer and was told there nothing that could be done to repair the problem. the failure mileage was unknown and the current mileage was 68,000.rl