Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/09/2004 | 101000 | 5 | 07/10/1996 |
| I have been a plymouth minivan owner since 1989, and our latest one (1996 has given us alot of enjoyment, but not without a 1and 1/2 inch thick repair file that started the very first month we bought it. recently i just experienced my 5th failure of a sliding door, automatic lock mechanism and would like to know why a recall or dsb has not been issued. two (2) locks were replaced under the one year or 12k mile warranty and three(3) were not. along with all the other problems i've experienced with this vehicle, this has curred me from ever buying another chrysler product, (even though i do like the dodge trucks. *ak | |||
| 12/03/2002 | 30968 | 5 | 01/31/1998 |
| Door locks,actuator/solenoid/motor-electic door locks. locks have been inoperative and fixed 4 times, they are inoperative again | |||
| Driver's side sliding door locking mechanism failed. would not unlock to released door for opening.not able to unlock door with remote control, but can lock it. currently, experiencing problem on passenger's side sliding door.*ak | |||
| 01/13/1996 | 6 | 05/29/1995 | |
| Consumer complains of rattling sounds in the passenger sliding door, the latch on the door is inoperable. *slc | |||
| 4 | 05/17/1996 | ||
| The rear sliding door locks siezed. nlm | |||
| Sliding doors do not unlock, we try key entry and power lock entry. | |||
| 04/10/2000 | 8 | 01/01/1996 | |
| While driving about any speed sliding door could open without a prior warning. consumer had taken vehicle to dealer four times for repairs. *ak | |||
| 11/24/1999 | 3 | 10/01/1995 | |
| The windshield wipers go on whenever they want to, and the windshield wiper speed varies when set on low or medium, this has been a problem since the day we purchsed this car. the windshield wiper switch has been replaced 3 times. 2 times the car was under warranty this last replacement chrysler paid for the part as goodwill, and the dealer charged me $68.00. the wiper speed still varies (the problem has not been fixed). we have also had the weather stripping replaced 3 times and it is still falling off. the blower motor for the fan does not work on all speeds the fan motor was replaced once under warranty and again on 11/24 for which chrysler paid for the parts and the dealer charged me $102.00. both sliding doors can not be opened from the inside. the door latches have been replaced 6 times, 5 times under warranty, and the last time on 11/24 chrysler paid for the parts as goodwill and the dealer charged $102. there has been other repair work done to the sliding doors in total my car has been serviced 23 times. alltogether it has cost me $352 to fix things that have been wrong since day one and that other voyager owners also seem to have the same problem with. *ak | |||
| 05/20/1997 | 4 | 10/26/1995 | |
| Difficulty in locking and unlocking passenger sliding door on numerous occasions. mjs | |||
| 06/01/1999 | 1 | 09/01/1995 | |
| Locking mechanism failed causing door open light on instrumennt panel to illuminate while driving. *yc | |||
| We are overwhelmed at the frequency of return to the dealership service department regarding the siezing of and the inoperation of the rear slider door locks. we are at the point of seeking mediation with the manufacturer. please provide any information that can help us finally resolve this problem. | |||
| 07/16/1996 | 1 | 05/01/1996 | |
| Door lock failure/ handle release does not engage from inside vehicle. mjs | |||
| 04/01/1996 | |||
| Dealerships will not repair vehicle unless car is left with them. recall says it is one-hour repair. no transportation is provided. chrysler should bear all expenses of repair. also, door locks are still jamming after four to five repairs. this repair was requested while van under warranty and service was refused. | |||
| 12/01/1996 | 1 | 11/01/1995 | |
| Door locks stick. | |||
| 08/15/1996 | |||
| Passenger's side sliding door latch failure, the latch was replaced once and consumer is unable to open the door. *ak | |||
| 06/15/1996 | |||
| Sliding door failure; sliding door latch does not always open door, sometimes not always closed as intended, door opens, light indicator comes on with door closed, makes rattling noise as if opened.*ak | |||
| Sliding door lock/latch fail.ure, unable to open door. *ak | |||
| 02/01/1996 | |||
| Passenger's side door comes open and latch does not lock.*ak | |||
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | |||
| 12/03/2002 | 30968 | 5 | 01/31/1998 |
| Door locks,actuator/solenoid/motor-electic door locks. locks have been inoperative and fixed 4 times, they are inoperative again | |||
| 08/31/1996 | 1 | 06/17/1995 | |
| Rear hatch lock inoperative. | |||