Consumer Complaints

Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DRUM - DRUM
04/18/1996105/01/1995
 Rear brakes and shoes failed causing them to make noise.
SERVICE BRAKES, AIR - DRUM - SHOES/LININGS
04/18/1996105/01/1995
 Rear brakes and shoes failed causing them to make noise.
SERVICE BRAKES, HYDRAULIC
03/30/20081977151
 My transmission ,my starter, air con.,brakes, driver side window,belt, & pulley all have had to have work done on it but now i cant drive my van because of the transmission & i've only had my van since 03/21/2008. *tr
12/15/20020
 On brakes, had to replace the break drums and complete brake job. in december had to have complete r & r head gasket replaced. had head replaced thermostat replaced and recall of clock spring, which i had to replace before i received recall notice.
08/15/2002120000
 Abs pump went out
08/26/200350000208/20/1996
 Dealer replaced front rotors at 50,000 miles and again at 70,000 miles. *ak the front brake rotors were pitted and the pads were down and the rear brakes were less than 200 miles. the front brake pads and both rotors were replaced, the drums were resurfaced the wheel cylinders were bad and were replaced per tsb, and both rear wheel cylinders was also replaced. there was a bad noise in the left front side and the loudest was in the front wheel bearing and the left front wheel bearing was replaced. *scc *jb
SERVICE BRAKES, HYDRAULIC - ANTILOCK
09/01/200678000
 Tl*the contact owns a 1996 plymouth grand voyager. the contact stated that he has experienced computerized antilock brake failure several times. he replaced the computerized antilock brakes three times. recently, in december of 2007, the contact experienced the failure while driving 55 mph on the highway. there was no braking power, but he was able to coast the vehicle off the road. the vehicle has not been repaired. the dealer estimated that the repair would cost $4,000. the current and failure mileages were 78,000.
01/29/20041
 Consumer applied pressure to the brake pedal and it went down to the floor. vehicle stopped without incident. consumer checked the brakes, and found that abs brake system was leaking fluid. *ak
08/12/2002103/01/2097
 The incident occurred with my wife driving the vehicle. my brother-in-law and 2 daughters, morgan 9 years old and madison, 5 years old, were passengers. they were traveling west on interstate 78 in new jersey just past exit 11 when they smelled a slight unusual odor. at this location on the interstate is a mountain, known as jugtown mountain. my wife put her foot on the brake to slow down, concerned about the odor and found the brake pedal went to the floorboard. traveling downhill and gaining speed she panicked briefly, but managed to get to the right lane and used the emergency brake and lower gears to slow the vehicle down. as the interstate leveled out she pulled the vehicle over and contacted myself and aaa for towing service. we had the vehicle towed to clinton chrysler jeep dodge in clinton, nj. after inspecting the vehicle the service manager informed me that this happens often to many vehicles. he was very courteous and helpful, but i questioned his response as i thought it was unusual that a catastrophic failure of the vehicles brake system that could have resulted in a life threatening situation was something that occurred often to many vehicles. he further explained that material can build up in the calipers and heat the brakes up, potentially resulting in brake fluid evaporating. he asked how long it was since my last brake work and i explained to him the two previous routine brake jobs and when the occurred. he stated that more than likely i would have to have brake pads and/or shoes again and they would check the master cylinder. with this being the extent of my knowledge of brakes i asked for a price quote to repair the vehicle.*ak
02/15/2002
 Extended stopping distance, brake pedal feels normal. vehicle has not been examined by dealer.*ak
10/21/20011005/17/1999
 Left rear valve block assembly failed for anti-lock brake system. one piston blew out, causing consumer not to have any brakes.*yh
03/13/20020
 While driving would step on brake pedal to stop vehicle, but brakes will not activate on time. had contacted dealer. please provide more information.*ak
02/01/2002
 Vehicle was going 45mph through a tunnel when the brake pedal started boucing back and forth while consumer was accelerating. abs light was not illuminated. before applying brakes the abs seem to have disengaged and back to normal. vehicle has been in 4-5 times regarding the abs.*ak
10/21/20011005/17/1999
 Left rear valve block assembly failed for anti-lock brake system. one piston blew out, causing consumer not to have any brakes.*yh
12/06/20011
 Light came on for the airbags and brakes. then, windshield wipers wouldn't work. dealership is aware of the problem.*ak *tt consumer states that other electrically related components like the windows failed as well, the dealer could not find what was causing the problem. *slc
04/01/2001501/01/1996
 Since purchase in 1996, the abs failure light has repeatedly come on. there is almost always some type of buzzing sound when this occurs. there have been repeated repairs which were done under warranty and for which i paid. each time, it was indicatedto me that there was some type of yoke around the steering column near the firewall which 'had to be replaced'. now, when the vehicle is started, the buzzing and light event(s) occur instantly, with the abs light staying on while the vehicle is in operation. i've been told 'not to worry' by the dealer since i still have brakes. yes, i have conventional brakes remaining, but i also have a noticable decrease in braking ability, especially in 'short stop' conditions. the issue i have with the windshield wipers seems to go hand in hand with this abs problem. the wipers just 'come on' on beautiful, sunny days. i have made all the trips i intend to make to a service department which tells me this isn't covered by warranty. either there is a true defect or someone does not have the competence to fix the problems.*ak
06/24/2000105/01/1996
 This van has had many defects, the service tech. said all the brake componets were going to be damaged and i had only hear the noise for two days. the shoes were damaging the drums and were attached to the drum, and they had to beat on them for at least a hour to get them off, the shoes were had the rivets missing on most of them. they were causing other brake conponets to come loose, this was way to early for back brake shoes to fail and damage all these parts. it could have caused me to have and accident.*ak
04/01/1996104/01/1996
 Despite several dealership fixes gas tank shifts and thumps when accelerating or stopping sharply. all electric door locks had to be replaced due to electrical vibration-type noises when activating. rear brakes have hummed when lightly braking since new. problem evolved into surging. needed a complete brake job at 40,000 miles due, i believe, to lack of dealership fix before hand.*ak
10/01/1999
 Vehicle has been experiencing problem with windshield wipers operating intermittently while in the off mode. also, abs sensor light remained on. dealer notified, and informed consumer that vehicle was not covered under a manufacturer's recall, and repairs would only be made at consumer's cost. *ak
11/09/1999112/01/1995
 During normal late-morning operation in light rain, vehicle traveling on highway in a slight left turn. vehicle reported to suddenly begin inertial pivot counterclockwise and began traveling sidewise in direction of travel. vehicle crossed center line and struck farm tractor. van was oriented perpendicular to direction of travel and struck with passenger side leading. farm tractor was struck headon. van driver was thrown sideways, suffering broken upper right arm and broken neck; dead on impact. farmer suffered broken ribs. location of accident: hw b417 between city of bad windsheim and village of illesheim, bavaria, germany. decedent was spouse of servicemember living in germany on official orders. *ak
09/15/199801/01/1996
 Abs light on. broken wire to sensor although brakes still pulsate. a/c is out of cold air every year before summer is over. no leaks can be found. engine dies when turning, idling, or slowing down without any warning. *ak
06/28/1998
 While driving the truck came to stop and applied the brakes and the truck did not stop at all. the pedal went right to the floor. the driver had to turn the truck into the grass, and the truck just rolled untill it stopped. *ak
01/21/1999
 Front brake warning light came on. when serviced found the rear drum brakes were grinding metal to metal at 44369 miles. took 20 minutes to pry apart. dealer contacted and repairwork was done by mechanic at owner's expense. provide further informaiton. *ak
12/08/1998
 Recall 96v099000/685. brake fluid leakage, every day accumulation, abs warning light went on intermittently. dealer contacted and stated four brakes needed repairing. in addition, engine piston seal wore out, causing pump motor deterioration. vehicle does not comply to the recall because of year. provide further information...
07/01/1998
 Intermittently while driving the abs braking system malfunctioned, causing extended stopping distance and pedal to the floor, which may result in an accident. cause unknown. please provide further details. *ak
06/14/199610
 Whenever driving at various speeds, during wet or dry weather, the brake pedal goes to floor when applied. the abs light would come on. abs would kick in on its own at times. sometimes, abs brakes would fail when light was on. an intermittent problem. havs been at dealership 10 different times for problem & it has not been repaired. *ak
04/30/1998107/01/1996
 Noisy abs brakes. dealer also replaced rear brake drums and master cylinder springs.
02/21/199802/19/1998
 Abs, speedometer, odometer, tripmeter failure and vehilce fails to start.
06/14/19971
 When the brakes are applied there is a vibration in the front end, caused by the warped rotors.
 Crash occurred because vehicle's brakes completely failed. dealer says it's normal. *ak
08/04/1996
 Abs brake failure. *ak
2
 When driving on any type of road condtions there is a grinding noise coming from the brakes. rear brakes have been replaced twice on 1/5/96, 15,132 miles and on 11/15/96, miles 24, 512. consumer is still experiencing braking problems. *ak
07/19/1995
 While trying to apply the abs brakes, the brakes fail to stop vehicle. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
01/16/20011
 Abs control mode solenoid sensor separated, resulting in loss of brakes. manufactuer has been notified.*ak
09/15/1998101/01/1996
 Abs wire broken to sensor causing light to illuminate. mjs
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
05/09/20016
 Consumer had front end problems since purchase, noise mostly. while driving 55 mph there was a loud bang, vehicle began strut housing bracket that holds the stabiliser link broke off, causing it to cut into tire. no flat. struts had been replaced twice prior to this .*ak stuts have been replaced a total of six times as well as front coil spring, also when gas tank was full it leaked onto the ground fuel tank was replaced, steering makes a noise when turning, suspension makes a lot of noise, wheel bearing msking a nosie,rack and pinion was replaced, vehicle pulls to right,swayar links were replaced,clock spring was replaced,when a/c is on the compressor engages loud sound,windshield falling apart,rotors were replaced,intermittenly wipers turn on by themselves, engine makes a sever noise,stabilizer bar broke.*jb
08/07/1995705/29/1995
 Noise coming from front and rear brakes, brake pads were replaced and rotors were turned, brake drums were replaced due to tsb. *slc
11/25/1998104/16/1996
 Brakes failed. yh
01/30/1997210/26/1995
 Brakes replaced. mjs
12/12/1998
 Consumer stated that vehicle just cuts off when she is driving between 30mph and 50mph, and the brakes just will not stop vehicle. also the consumer wants the dealer to pick up the van. *ak
106/10/1996
 Rear brakes making noise while slowing just before making a full stop.
07/01/1997
 A/c problems pertaining to the leakage of freon into the interior of the vehicle, passengers have to breathe the fumes. *ml
12/15/1996103/01/1996
 Rear brakes failed.
10/01/1996103/01/1996
 Brakes failed.
08/31/1996106/17/1995
 Brake noise.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
06/05/20010
 Brakes has a grinding when starting to stop. has not had a problem stopping.*ak
04/01/20003
 Two transmission failures. transmission had to be replaced due to hesitation/slippages. also, experienced a problem with excessive wear of front brake pads due to pitted/corrosive rotors. dealer/manufacturer were notified? *ak
12/19/1996205/01/1996
 Rear brakes replaced as per service bulletin (050696), causing noise, however after replacement continued to experience grinding on 17-sep-97. mjs
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
108/01/1996
 Brake caliper fell off.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
01/07/1999110/01/1995
 New brake shoes were installed due to them being worn. *slc *yh
12/01/19961
 Brake pads warped and failed.
1
 Brakes pulsate.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
07/14/19993
 Vehicle has had brake rotors replaced three times by the dealer due to corrosion . *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM
01/21/1999
 Front brake warning light came on. when serviced found the rear drum brakes were grinding metal to metal at 44369 miles. took 20 minutes to pry apart. dealer contacted and repairwork was done by mechanic at owner's expense. provide further informaiton. *ak
04/30/1998107/01/1996
 Noisy abs brakes. dealer also replaced rear brake drums and master cylinder springs.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
 Rear brake shoes are not fully contacting the brake drums which makes the brake pedal stiff. dealer says it's normal. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
1410001
 The van experienced brake failure while driving at 45 mph. the brake pedal went to the floor when it was applied. when this occurred, the vehicle failed to stop immediately, which resulted in extended stopping distance. the brake failure was caused by the rear brake cylinder bursting and leaking fluid. also there was a gas smell within the cabin of the vehicle when the heat was on. the dealership indicated it was due to a fuel leak within the engine compartment. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
09/12/20001
 The engine compartment caught on fire while driving due to the failure of the master cylinder, claim# 113849935 nlm
12/08/1998
 Recall 96v099000/685. brake fluid leakage, every day accumulation, abs warning light went on intermittently. dealer contacted and stated four brakes needed repairing. in addition, engine piston seal wore out, causing pump motor deterioration. vehicle does not comply to the recall because of year. provide further information...
04/30/1998107/01/1996
 Noisy abs brakes. dealer also replaced rear brake drums and master cylinder springs.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
03/01/1999304/01/1996
 Engine shuts down repeatedly when decelerating; loss of power steering, brakes; may or may not restart immediately. o2 sensor, battery, ignition cables, belt drive & tensioner, 60k service, 3 service visits: problem still occurs, but less often. twice, nearly lost control as ps & pbs failed in a turn; engine shuts down particularly while decelerating or braking, as in turns and at traffic lights. worse when ac was on. sounds to me as if an ignition controller shuts down under low voltage (brown-out) conditions.

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