Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
03/12/20071000001
 Rusted strut towers on 1996 plymouth grand voyager front strut popped through almost crashed other complaint number found on internet probably a lot more 10090457. *tr
10/15/2003114991
 Above are our major problems we recently had with our van. the most serious one that has to do with safety is the body work done to the left side strut tower due to rust - which also included the repair of the suspension. i reported this to daimlerchrysler under concern#11568602 asking them for financial assistance but they refused. we also had a transmission failure and air condion failure; howerver, these were fixed with no charge due warranty (below 100,000 miles), but the air conditioning failed again as noted above. regarding other costs: these were for the front sway bar bushings and outer tie rod ends. i purhased this 1996 van in 11/12/1998 with an odometer reading of 53,841 miles.
01/15/2003600
 Transmission pump, is out now, speckled paint on hood and top, sides, back, vibration in front end steering, loud noises, creaks and makes lots of noises, back door on right side will not lock or unlock. i need help with all of these problems. the items repaired was by a friend mechanic.
10/26/2000
 Here's a leak on inside of vehicle, took to dealer, and they said that weather stripping is not sticking to a black shiny piece of metal. dealer is saying that the strip won't stick to that type of metal. *ak
STRUCTURE - BODY
10/15/2004103/04/1998
 Severly rusted strut tower on my 1996 plymoth grand voyager. after investigating the problem, i have found that numerous complaints have been filed. there was a recall on the 1998 and 2000 grand voyagers with the same exact problem. estimated repair $4500.00. *ak
10/15/20003001/01/2000
 Several items: no interior lights fuse is ok, psngr armrest fell off, windshield wipers occasionally cycle on their own.*ak
07/23/1996105/29/1995
 Driver side sunvisor came loose. *slc
01/10/1997601/01/1996
 Car leaks at drivers side during heavy rains. delaer been unable to correct the problem. the carpet has been replaced. car is now experiencing electrical defects as a result of a) the leak itself, or b) removing and reinstalling the dash on numerous occasions to try and find the leak. i am allso concerned about long term rust as a result of the continuing leaks. the car is not able to be sold now as a result of the leak and continuing problems. *ak
05/18/1996104/19/1996
 Roof leak.
STRUCTURE - BODY - DOOR
06/14/200389000703/22/2002
 While driving down the interstate doing about 70 mph i heard a loud noise. looked at speedometer and it registered 0. i had no power. barely managed to get van off the road. got out and looked under it, there was transmission fluid everywhere. had it checked out by personal mechanic. he then told me that there have been numerous complaints about this year of plymouth grand voyagers. i only have 86,000 miles on it. also the sliding door locks have failed, windshield washers have failed, a/c has failed, not to mention the airbag light, fuel line and all of the numerous other recalls it has had on it. *nlm
07/01/2002202/01/2001
 Lights flash,bells chime,door locks activate repeatedly, dash gauges go dead very distracting and scary for my wife.
02/15/2002111/01/1995
 Door lock failures: repeated failures required new mechanisms, also affected the fuel tank door. transmission failure: occurred in parking lot fortunately. required $2200 in repair. dealer (hershberger motors in woodburn, or) failed to correctly seal the transmission. when returned to dealer for this, they broke the right bearing hub, another $400 to repair. body control module failure: wipers stopped working - an absolute necessity in oregon! bcm repaired by sending out existing unit by dealer (town & country chrysler, milwaukie, or). did not correct problem ($450 repair costs). presently in for correcitve action. signed - unhappy customer.
02/01/2002
 Sliding door on passenger's side feels tight on track. but when closing and driving it rattles/ shakes and sounds like it's going to come off. vehicle has been in 3-4 times to be checked, and nothing could be found wrong. the dealer was notified. *ak
109/07/2001
 Opening mechanism on passengers sliding door jams. *jg
07/01/2001
 Right rear sliding door opened while driving. dealer has replaced sensors prior to incident. please provide additional information. *ak
06/10/1996110/01/1995
 Sliding door grab handle is hard to depress when trying to exit the vehicle. *slc *yh
01/13/1996605/29/1995
 Consumer complains of rattling sounds in the passenger sliding door, the latch on the door is inoperable. *slc
08/30/1995205/29/1995
 Power door locks not working on sliding doors, dealer cleaned door contacts. *slc
405/17/1996
 Both rear sliding door lock and are inoperative. *et
04/01/1996104/01/1996
 Despite several dealership fixes gas tank shifts and thumps when accelerating or stopping sharply. all electric door locks had to be replaced due to electrical vibration-type noises when activating. rear brakes have hummed when lightly braking since new. problem evolved into surging. needed a complete brake job at 40,000 miles due, i believe, to lack of dealership fix before hand.*ak
 Automatic door locks will not lock the passenger side sliding door. dealer has replaced the sliding door solenoid twice. *ak
09/30/1999207/01/1996
 The fuel pump failure (twice) is not only incovenient and expensive the 2nd time(not under warranty), but it also can be dangerous if it occurs at the wrong time, like during passing. the windshield wipers randomly turn-on is more annoying than dangerous. i do know a few more owners in central wisconsin that have the same problem. my sliding door electronic lock problem is a theft issue--the doors can't be locked when the locks malfunction-- and both sliding doors malfunctioned during the last year- again not under warranty.
106/01/1996
 Power door lock actuator failed. mjs
07/04/19992
 No summary
06/20/1997105/01/1996
 Power lock solenoids failed. mjs
03/11/1997205/01/1996
 Slider door will not close properly/ alignment linkage failure replaced. mjs
06/06/1997106/01/1996
 Although we got our vehicle in june '96, we've had repeated electrical problems. the most serious were the dashboard lights failed several times, the electrical locks on the sliding doors failed several times, the windshield wipers failed seven times!!!, the radio was replaced, the water pump was replaced, the battery was replaced, the body module was replaced 20aug97, sliding doors had to be adjusted to open properly 07oct97 mileage 9502, power distribution center was replaced 11dec97 mileage 10360, had to hold turn signal stalk down to keep high beams on at night due to faulty muti-function switch on several occasions, heater hose had to be replaced 24feb99 mileage 18494. *ak
105/01/1996
 Automatic door locks failed.
02/10/1996108/22/1995
 Power door lock failed.
07/13/1996208/22/1995
 Sliding door continually rattles due to failure of the upper stabilizers and trim.
108/01/1996
 Driver's door will the close due to poor fitting weather stripping.
05/08/1995
 Interior door handle failed.
12/10/1996110/25/1996
 Driver side sliding door failure.
08/31/1996106/17/1995
 Door rattles.
02/01/1996111/01/1995
 Computer chip in right rear automatic door lock failed, door would lock but wouldn't unlock from the inside, driver had to exit vehicle on opposite side, go around to other side and unlock door from outside.
 The driver's side sliding door does not open from the inside. in addition, when driving the door has come open ea96-025, consumer has contacted the dealer, dealer has replaced the remote control assembly. *ak
 Was driving and sliding door came open .
 Sometimes the sliding door sticks, it is hard to open . *ak
1
 Experienced sliding door failure when couldn't open or close, sliding door sliding door coming off the track.*ak
08/20/19963
 The driver's side sliding door does not open from outside or inside. *ak
107/01/1995
 Rear sliding door locks lock automatically. *sd
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
01/01/1997105/30/1996
 Sliding door roller failed.
STRUCTURE - BODY - HATCHBACK/LIFTGATE
01/22/1996605/29/1995
 Hatchback and rear window was leaking, dealer replaced weather strippings. *slc
05/22/1996104/19/1996
 Hatchback leaks.
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
 Rear hatch door becomes stuck. dealer has not been contacted. please add further information. *ak
STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS
10/08/1996105/01/1996
 Hood pin failed. mjs
STRUCTURE - BODY - TAILGATE
11/27/2002150000107/01/1998
 Consumer stated the same defect regarding liftgate recall 99 v 213 happened with his vehicle, however vehicle was not included because of the year. ts consumer heard a loud noise as if something had hit the right rear tire, consumer discovered the liftgate support was dangling, the bolt attaching the support to the vehicle had broken off. *jg *jb
STRUCTURE - FRAME AND MEMBERS
12/23/200260000506/16/1996
 Sub frame of van has cracked causing severe vibration. all motor mounts failed. my 1990 had similar problem. van is barley drivable and unsaleable. throw in two complete ac systems, two multi-function switches(looks like #3 is linings up), a clockspring(recall) and top it off with horrible service. loyalty should be a twp way street!! ts
06/06/1997106/01/1996
 Although we got our vehicle in june '96, we've had repeated electrical problems. the most serious were the dashboard lights failed several times, the electrical locks on the sliding doors failed several times, the windshield wipers failed seven times!!!, the radio was replaced, the water pump was replaced, the battery was replaced, the body module was replaced 20aug97, sliding doors had to be adjusted to open properly 07oct97 mileage 9502, power distribution center was replaced 11dec97 mileage 10360, had to hold turn signal stalk down to keep high beams on at night due to faulty muti-function switch on several occasions, heater hose had to be replaced 24feb99 mileage 18494. *ak
08/03/1996104/28/1996
 Frame mounts failed.