Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - LINKAGES | ||||||
| EA97002 | CHRYSLER GROUP LLC | 01/31/1997 | 02/10/1998 | FUEL TANK LEAKS | ||
| Alleged fuel leaks where the fuel pump/sending unit joins the tank | ||||||
| PE96051 | CHRYSLER GROUP LLC | 08/19/1996 | 01/31/1997 | FUEL LEAKS FROM THE GAS TANK | 99V216000 | |
| Fuel leaks where the fuel pump joins the gas tank. | ||||||
| EA99013 | CHRYSLER GROUP LLC | 06/11/1999 | 08/10/2001 | POST COLLISION FUEL SYSTEM | ||
| RQ00008 | CHRYSLER GROUP LLC | 03/09/2000 | 03/18/2002 | DC MINIVAN FUEL INJECTOR RAIL LEAK | 00V268000 | |
| Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 06/02/2003 | 1 | ||
| While traveling down hill the vehicle gains excessive speed ,and will shut down . then, vehicle will restart on its own. *ak | |||
| 08/08/2002 | |||
| Air bag light is on, cruise control/horn not working. dealer has been notified. please add additional information. *ak | |||
| 07/15/2002 | 03/01/2096 | ||
| Airbag indicator light flashes off and on along with horn and cruise control not working at all.. the dealer info provided is from place of purchase . i now get my vehicle serviced at tate chrysler, 7535 ritchie hwy,glen burnie,md 21061, 410-761-1560. i have not discussed problem with them yet. identified source of my problem via internet inquiry with technical service advisors and persons who have had same problem.*ak | |||
| 08/01/1998 | 3 | 06/01/2097 | |
| This van was purchased off lease with 18000 miles and less than 1 year old. after 1 year the vehicle was out of warranty due to mileage (36000). the wipers would go on and off at will. the dealer replaced the battery for $100.00. the problem continued and eventually lights started to turn on in the interior of the vehicle on their own. the cruise control worked intermittantly. the air bag light came on intermittantly. the body control module was replaced. we didn't leave the dealership and the problem started again. the dealer ordered another body control module. it has been 3 and one half years and now the problems are starting again. the vehicle has stalled on several occassions. the horn does not work. the cruise control does not work. the air bag light is on continuously now. we do not have the $1000 dollars for replacement of the air bag. we understand that there are others with this same problem. is nhtsa going to make chrystler right these electrical problems. i have read about engine fires due to electrical shorts. it certainly appears that we are not the only ones experiencing electrical problems with our minivan.*ak | |||
| Air bag light stayed illuminated while driving. also cruise control and horn assembly were inoperable. dealer has repaired vehicle. please provide further information. *ak | |||
| While driving cruise control light was always illuminating on dashboard. dealer was notified, mechanic stated clock spring was defective, causing cruise control to malfunction.*ak | |||
| 04/02/2002 | 1 | 08/01/2096 | |
| Air bag light lit, indicating a problem with the driver's side airbag. horn quit working at the same time. cruise control is inoperative also. this represents a major safety issue - driving without the use of an airbag or horn. | |||
| Airbag light comes on . horn and cruise control are inoperable.*ak | |||
| 03/01/2002 | |||
| Airbag light is on/ horn, and cruise control stopped working. dealer determined clockspring assembly needed to be replaced.*ak | |||
| 03/20/2002 | 07/01/1996 | ||
| Apparently this is a common problem. airbag light on, horn and cruise control don't work. dealer charged me almost $350 to fix what it obviously a safety defect, given the number of people who are having this problem.*ak | |||
| 12/01/2001 | |||
| Ea 01 007/air bag clockspring: problem with air bags light remain on while driving. also, horn and the criuse control are inoperative. dealer was not notified at this time. feel free to provide any further information.*ak | |||
| 11/24/2001 | 1 | 03/01/1996 | |
| Not working are: airbag, horn and cruise control. *ak | |||
| 01/01/2002 | |||
| Air bag/ horn, and cruise control went out at same time. contacted dealer, dealer noted that clockspring was the problem.*ak | |||
| 03/01/2000 | 1 | ||
| During normal operation air bag light will illuminate/ cruise control will not function, and horn would not work. dealership examined vehicle and determined that clock spring was defective, and had to be replaced. please provide any additional information / documentation. *ak | |||
| 06/01/2001 | 1 | 08/01/1996 | |
| Airbag light on, no horn , no cruise control. wiper on itself sometimes when turning. door lock sometimes doesn't lock. | |||
| 05/10/2001 | 1 | 10/01/1996 | |
| Dealer says clock spring wire broken horn and cruise control also inoperational. *ak | |||
| 10/27/2000 | 07/01/1996 | ||
| Air bag light on the dashboard came on/ cruise control, and horn would not work. dealer's service department investigated and determined that the clock spring had failed and needed to be replaced. clock spring was not under warranty, and it cost $538.71 for labor and parts to replace failed clock spring.*ak | |||
| 10/01/1999 | 300 | ||
| Since approximately 10/01/99, while car is operated, airbag, cruise control, and other electric features controlled via wiring located in the steering column become inoperable, indicated by the trouble lights which come on, on dashboard. for about the past one year the airbags and cruise control have continuously been inactive/inoperable whenever the car is being operated. there appears to be a defect in the steering column wiring system, and recently heard of many other similar failures, ones the nhtsa is even aware of, although i can find no report of it on this web site in either recalls or complaints. i'm very frustrated and anxious about this because i cannot afford to have all this re-wiring work done, but feel plymouth should be responsible for a functioning airbag system at least. *ak | |||
| 01/01/2001 | 1 | 08/01/1997 | |
| The air bag light comes on intermittently, the cruise control fails to respond to the cancel button and the windshield wipers occasionally activate automatically. | |||
| 04/24/2001 | 05/01/2000 | ||
| Airbag light stays on without prior warning, and there is no horn/ cruise control is also inoperative.*ak | |||
| 04/01/2001 | 1 | ||
| Airbag light came on, and cruise control/ horn were not working. consumer replaced coil spring. dealership will be be notified.*ak consumer states replacement of coil spring was $257.00 *jb | |||
| 08/01/1998 | |||
| Speed control and horn stopped working at apprximately the same time. the air bag light came on at approximately the same time. no accident or anything else unusual occurred that would have caused these to malfunction.*ak | |||
| 04/20/2001 | |||
| Consumer was starting vehicle and noticed air bag light stayed on. also, tried horn, and horn would not operate. cruise control would not engage when she attempted this at 40 mph. dealership informed her that this was due to a breaking in clockspring. please provide any additional information/attachments.*ak | |||
| 03/01/2001 | 1 | 06/24/1995 | |
| Airbag light is on, cruise control and horn stopped working.*ak | |||
| 02/01/2001 | 1 | ||
| Airbag light was on, and horn/cruise control did not work. dealer replaced clock spring assembly. *ak air bag and horn, the two safety devices faile to work. *yh | |||
| 03/13/2001 | 1 | 03/01/1996 | |
| Srs light stayed illuminated while vehicle was in motion, and horn assembly/cruise control were inoperable. dealer has replaced clock spring.*ak *jb | |||
| Srs light stays illuminated while vehicle is in motion. also, horn assembly and cruise control are inoperable.*ak | |||
| Airbag light stays illuminated while vehicle is in motion. also, horn assembly and cruise control are inoperable.*ak | |||
| 03/26/2001 | 1 | 03/19/1996 | |
| Air bag light is illummenting on dash. also, horn and cruise control are inoperable. consumer has not contacted dealer.*ak dealer replaced clockspring and everything works now. *slc | |||
| The srs light stays illuminated while vehicle is in motion. horn assembly and cruise control were inoperable. dealer has inspected vehicle. *ak | |||
| 03/04/2000 | 3 | 10/23/2000 | |
| Consumers foot went to the floor, the engine raced and the consumer could not control the vehicle, several repair attempts and rebuilt transmission prior to incident. nlm transmission failed while driving up a hill only six weeks after purchase, consumer requests reimbursement. (attorney for client) *slc | |||
| 05/22/1996 | 1 | 04/19/1996 | |
| Cruise control inoperative. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 03/01/1996 | |||
| Able to shift vehicle into gear with engine running and without depressing gas pedal. also occasions of accelerator pedal sticking. *ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/23/2004 | 13000 | 2 | |
| Cruise control locked and vehicle accelerated to the speed of 90 mph. the only way to stop the vehicle was to turn the ignition off. also, the serpentine belt fell off in the middle of the road.*ak | |||
| 54000 | 9 | ||
| The transmission and belt tensioner failed, the axle had broken, the horn, wipers, and cruise control failed. the a/c had gone out along with the condenser. there was fluid leakage in the power steering rack & pinion, the vehicle had gone dead. as a result the computer was replaced. the consumer requested to be reimbursed for the repair costs. scc *jb | |||
| 11/19/2002 | 118000 | ||
| While driving vehicle's cruise control lock up and was unable to unlock it. dealer notified. please provide additional information. ts *dt | |||
| While traveling noticed rpm idle high. vehicle would not engage in gear. dealer has been contacted. please provide further information.*ak | |||