Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/01/2002 | |||
| There is no heat or air conditioning coming through the vents. vehicle was hesitating, and the gears were slipping. dealership was aware of problem.*ak | |||
| 06/15/2000 | 03/01/1999 | ||
| Rear heater lines and power steering pump rusted out. unacceptable on a 4 year old car. chrysler will do nothing about it. | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 11/24/1999 | 3 | 10/01/1995 | |
| The windshield wipers go on whenever they want to, and the windshield wiper speed varies when set on low or medium, this has been a problem since the day we purchsed this car. the windshield wiper switch has been replaced 3 times. 2 times the car was under warranty this last replacement chrysler paid for the part as goodwill, and the dealer charged me $68.00. the wiper speed still varies (the problem has not been fixed). we have also had the weather stripping replaced 3 times and it is still falling off. the blower motor for the fan does not work on all speeds the fan motor was replaced once under warranty and again on 11/24 for which chrysler paid for the parts and the dealer charged me $102.00. both sliding doors can not be opened from the inside. the door latches have been replaced 6 times, 5 times under warranty, and the last time on 11/24 chrysler paid for the parts as goodwill and the dealer charged $102. there has been other repair work done to the sliding doors in total my car has been serviced 23 times. alltogether it has cost me $352 to fix things that have been wrong since day one and that other voyager owners also seem to have the same problem with. *ak | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 06/06/1997 | 1 | 06/01/1996 | |
| Although we got our vehicle in june '96, we've had repeated electrical problems. the most serious were the dashboard lights failed several times, the electrical locks on the sliding doors failed several times, the windshield wipers failed seven times!!!, the radio was replaced, the water pump was replaced, the battery was replaced, the body module was replaced 20aug97, sliding doors had to be adjusted to open properly 07oct97 mileage 9502, power distribution center was replaced 11dec97 mileage 10360, had to hold turn signal stalk down to keep high beams on at night due to faulty muti-function switch on several occasions, heater hose had to be replaced 24feb99 mileage 18494. *ak | |||
| 12/25/1998 | |||
| Heater core is leaking coolant at the front and back fittings and at the couplings where hose lines hook up, only in cold weather. dealer contacted and is aware of the problem. stated a design defect. problem still exists. provide further information. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 01/15/2003 | 600 | ||
| Transmission pump, is out now, speckled paint on hood and top, sides, back, vibration in front end steering, loud noises, creaks and makes lots of noises, back door on right side will not lock or unlock. i need help with all of these problems. the items repaired was by a friend mechanic. | |||
| 12/18/2000 | 3 | 09/01/1995 | |
| The left door window assembly has broken three times in the last year. i have had over $600 in payments to keep the window working. the dealership replaced the frame the second time but not the labor. i will be contacting the dealership next week to see if i can get any type of refund on the money from the latest incident which was two weeks ago. the radio has basically quit working. all of the buttons to work the radio and cd player do nothing or something crazy when pushed | |||
| 12/06/2001 | 1 | ||
| Light came on for the airbags and brakes. then, windshield wipers wouldn't work. dealership is aware of the problem.*ak *tt consumer states that other electrically related components like the windows failed as well, the dealer could not find what was causing the problem. *slc | |||
| 07/26/2000 | 0 | ||
| When trying to roll down power window glass on driver's side regulator did not work. *ak | |||
| 06/08/1996 | 2 | 08/22/1995 | |
| Power window motor failed. | |||
| 1 | 06/01/1995 | ||
| Rear window screw fell off. | |||
| 08/31/1996 | 1 | 06/17/1995 | |
| Rear power windows inoperative. | |||
| VISIBILITY - WINDSHIELD | |||
| 05/09/2001 | 6 | ||
| Consumer had front end problems since purchase, noise mostly. while driving 55 mph there was a loud bang, vehicle began strut housing bracket that holds the stabiliser link broke off, causing it to cut into tire. no flat. struts had been replaced twice prior to this .*ak stuts have been replaced a total of six times as well as front coil spring, also when gas tank was full it leaked onto the ground fuel tank was replaced, steering makes a noise when turning, suspension makes a lot of noise, wheel bearing msking a nosie,rack and pinion was replaced, vehicle pulls to right,swayar links were replaced,clock spring was replaced,when a/c is on the compressor engages loud sound,windshield falling apart,rotors were replaced,intermittenly wipers turn on by themselves, engine makes a sever noise,stabilizer bar broke.*jb | |||
| 09/20/1996 | 2 | 05/29/1995 | |
| Windshield molding came loose and was hanging, dealer installed windshield molding and driver door window scraper. *slc | |||
| 05/22/1996 | 1 | 04/19/1996 | |
| Windshield replaced. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 05/05/2003 | 10 | ||
| There are two problems which are occurring all the time: 1. the van smells of gas every once in while. there have been a couple of recalls regarding this matter and they have been performed on the van. still the fuel smell is there. have written to chrysler, they only have one answer for this: you have exceeded the mileage requirement for warranty. i think this is a safety issue and chrysler should take care of it. why do they have to wait for somebody to get hurt before they will pay up? please help. 2. windshield wipers: these have been a problem since i bought the van. they come on intermittently. sometimes they come on when i am using turn signal, turning on radio, or just driving. then there are times when the various speeds stop working, and the wipers only work at high speeds. warranty work was performed a few times during warranty period. since then, last fall the wipers stopped working completely. took it to the dealer, they changed the body module unit and it cost me $650 to fix it. it worked fine for a month but since then the wipers are doing the same things as mentioned earlier, except they haven't died yet. once again chrysler gives me a standard response. they know wipers are a problem, and they won't fix them.*jb | |||
| 08/01/1998 | 3 | 06/01/2097 | |
| This van was purchased off lease with 18000 miles and less than 1 year old. after 1 year the vehicle was out of warranty due to mileage (36000). the wipers would go on and off at will. the dealer replaced the battery for $100.00. the problem continued and eventually lights started to turn on in the interior of the vehicle on their own. the cruise control worked intermittantly. the air bag light came on intermittantly. the body control module was replaced. we didn't leave the dealership and the problem started again. the dealer ordered another body control module. it has been 3 and one half years and now the problems are starting again. the vehicle has stalled on several occassions. the horn does not work. the cruise control does not work. the air bag light is on continuously now. we do not have the $1000 dollars for replacement of the air bag. we understand that there are others with this same problem. is nhtsa going to make chrystler right these electrical problems. i have read about engine fires due to electrical shorts. it certainly appears that we are not the only ones experiencing electrical problems with our minivan.*ak | |||
| 1 | 09/07/2001 | ||
| Consumer states wipers do not work properly. *jg | |||
| 02/15/2002 | 1 | 11/01/1995 | |
| Door lock failures: repeated failures required new mechanisms, also affected the fuel tank door. transmission failure: occurred in parking lot fortunately. required $2200 in repair. dealer (hershberger motors in woodburn, or) failed to correctly seal the transmission. when returned to dealer for this, they broke the right bearing hub, another $400 to repair. body control module failure: wipers stopped working - an absolute necessity in oregon! bcm repaired by sending out existing unit by dealer (town & country chrysler, milwaukie, or). did not correct problem ($450 repair costs). presently in for correcitve action. signed - unhappy customer. | |||
| 1 | 09/07/2001 | ||
| Consumer states wipers do not work properly. *jg | |||
| 10/15/2000 | 30 | 01/01/2000 | |
| Several items: no interior lights fuse is ok, psngr armrest fell off, windshield wipers occasionally cycle on their own.*ak | |||
| 08/01/2000 | |||
| Windshield wipers go on at anytime,drivers automatic window doesnt workvalve cover gaskets leak,struts were badhad fixed, starter went out, had fixed,, break lights, fixed, air conditioner unit filled ,freon still leaks out,replaced battery, and wipers,complete brakes replaced in front, and now we are told the transmission has to be replaced, we are very dissatisfied with this vehicle , we have always had gm vehicles but seems we made a big mistake with this one ! also please check our vin # does not match up with anything in your system from my buyers guide we are getting the # 1p4gp44rotb185973, we checked the # on the vehicle also says this #. please advise us what to do we do not have the estimated price of $2000.oo to have a transmission replaced we were assured by the dealer this vehicle was gone over buy thier mechanic & it was in excellent condition. we dont know where to turn ! mary lou steele,508 penna. ave. bangor, pa 18013 phone 1-610-588-34478. *ak | |||
| 06/01/2001 | 1 | 08/01/1996 | |
| Airbag light on, no horn , no cruise control. wiper on itself sometimes when turning. door lock sometimes doesn't lock. | |||
| 12/06/2001 | 1 | ||
| Light came on for the airbags and brakes. then, windshield wipers wouldn't work. dealership is aware of the problem.*ak *tt consumer states that other electrically related components like the windows failed as well, the dealer could not find what was causing the problem. *slc | |||
| 05/09/2001 | 6 | ||
| Consumer had front end problems since purchase, noise mostly. while driving 55 mph there was a loud bang, vehicle began strut housing bracket that holds the stabiliser link broke off, causing it to cut into tire. no flat. struts had been replaced twice prior to this .*ak stuts have been replaced a total of six times as well as front coil spring, also when gas tank was full it leaked onto the ground fuel tank was replaced, steering makes a noise when turning, suspension makes a lot of noise, wheel bearing msking a nosie,rack and pinion was replaced, vehicle pulls to right,swayar links were replaced,clock spring was replaced,when a/c is on the compressor engages loud sound,windshield falling apart,rotors were replaced,intermittenly wipers turn on by themselves, engine makes a sever noise,stabilizer bar broke.*jb | |||
| 01/01/2001 | 1 | 08/01/1997 | |
| The air bag light comes on intermittently, the cruise control fails to respond to the cancel button and the windshield wipers occasionally activate automatically. | |||
| 01/09/2000 | 1 | ||
| While driving the windshield wipers stopped working causing poor visibility. nlm | |||
| 11/15/2000 | |||
| Windshield wipers would remain on momentarily after turning them off, and not returning to bottom of windshield. dealer notified, and informed consumer that warranty expired, and any repairs would be at consumer's cost. please feel free to provide any further details on this matter. *ak | |||
| 06/30/1998 | 2 | 07/01/1995 | |
| Transmission failed at 86000 miles, windshield wiper problems, a/c failed 5 times in the last 4 years | |||
| 08/01/2000 | 1 | 07/01/1995 | |
| While the front transmission seal was being replaced, the mechanic warned me about the gas tank leaking gasoline. no visable puncture holes can be seen and the leak appears to come from the seem of the tank. he said this does not appear to be from normal wear and tear and to not drive the vehicle until repaired due to danger of explosion and/or fire. when michael stead chrysler dealership in walnut creek was contacted, i was told on the phone there is no recall on the leaking gas tanks and that the leak is not related to the other recall on our gas tank assembly. we have also experienced the windshield wipers randomly comming on while driving. we had the switch replaced but the problem continues. autoworld dealership told us that the manufacturer for the wipers has not made a replacement part to fix the problem and that if it was replaced we would just have the same problem. | |||
| 08/01/1997 | 100 | 08/01/1997 | |
| Windshield wpers internittently come on and off, stop mid position.*ak | |||
| While using windshield wipers they stopped working without any indicatiion. wiper motor was still running, but there was no movement. please provide further information. *ak | |||
| 06/01/1996 | |||
| No summary listed for above vehicle. *ak | |||
| 10/01/1997 | 07/01/1996 | ||
| Windshield wipers do not park properly, continue to operate when switch is turned off. wipers come on when left and right turn signals are engaged and will not stop when turned off. *ak | |||
| 10/01/1999 | |||
| Vehicle has been experiencing problem with windshield wipers operating intermittently while in the off mode. also, abs sensor light remained on. dealer notified, and informed consumer that vehicle was not covered under a manufacturer's recall, and repairs would only be made at consumer's cost. *ak | |||
| 09/30/1999 | 2 | 07/01/1996 | |
| The fuel pump failure (twice) is not only incovenient and expensive the 2nd time(not under warranty), but it also can be dangerous if it occurs at the wrong time, like during passing. the windshield wipers randomly turn-on is more annoying than dangerous. i do know a few more owners in central wisconsin that have the same problem. my sliding door electronic lock problem is a theft issue--the doors can't be locked when the locks malfunction-- and both sliding doors malfunctioned during the last year- again not under warranty. | |||
| 09/26/1996 | 4 | 10/26/1995 | |
| Windshield wipers come on without activation on occasions. mjs | |||
| 09/23/1999 | 1 | 03/01/1996 | |
| Windshield wipers failed during thunderstorm. rear wipers and front washers continued to work. forced to use front washer/wiper mode to travel to safety. probable cause faulty relay in front wiper, but forced to replace entire body control module. *ak | |||
| 11/09/1999 | |||
| While driving on the highway while it was raining windshield wipers worked intermittently. if making a turn or using the turn signal windshield wipers will come on. contacted dealer, he was aware of the problem, but vehicle was not under warranty. *ak | |||
| 09/10/1999 | 06/01/1998 | ||
| The wipers quit working while driving. now they only work with the washer button. | |||
| 08/10/1999 | 1 | 11/01/1995 | |
| The failure mode of the wipers going on in the off position has been happening every so often for quite a while. this is not a safety issue, just an annoyance. just recently, the wipers have stopped working when we switch them to the on position. this is a safety issue - being caught in a heavy rain without wipers is very dangerous. i think you should initiate an investigation and make daimler-chrysler recall these vehicles from 1996. has there been other complaints for this problem? | |||
| 06/20/1997 | 1 | 05/01/1996 | |
| Rear windshield wipers failed. mjs | |||
| 06/01/1997 | |||
| The drive belt appears to be defective. if this is the case, the power steering could go out. occasionally, the power steering has locked up on me. the windshield wipers turn on whenever they want to. several friends said they have the same problem with the plymouth truck, voyagers or with the dodge truck, caravans. *ak | |||
| 1 | 06/01/1995 | ||
| Windshield wiper comes on when using left/right turn signal. | |||
| 08/31/1996 | 1 | 06/17/1995 | |
| Windshield wipers come on when cruise control or turn signal is engaged. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 05/01/2001 | 1 | ||
| Consumer stated windshield wipers worked intermittently. consumer had some calls with being in an accident because the windshield wipers failed during rainstroms. *ak | |||
| 09/28/2004 | 68000 | 4 | |
| The consumer stated that the windshield wipers worked intermittently, and sometimes would not shut off. the consumer took the vehicle to the dealer, and was told that the problem was due to the power distribution center of the vehicle which was malfunctioning. to repair vehicle would cost approximately $700.00. *ak the wiper problem would occur at startup, while turning and or while in motion. the transmission would become a problem as well. *sc | |||
| 06/14/2003 | 89000 | 7 | 03/22/2002 |
| While driving down the interstate doing about 70 mph i heard a loud noise. looked at speedometer and it registered 0. i had no power. barely managed to get van off the road. got out and looked under it, there was transmission fluid everywhere. had it checked out by personal mechanic. he then told me that there have been numerous complaints about this year of plymouth grand voyagers. i only have 86,000 miles on it. also the sliding door locks have failed, windshield washers have failed, a/c has failed, not to mention the airbag light, fuel line and all of the numerous other recalls it has had on it. *nlm | |||
| 54000 | 9 | ||
| The transmission and belt tensioner failed, the axle had broken, the horn, wipers, and cruise control failed. the a/c had gone out along with the condenser. there was fluid leakage in the power steering rack & pinion, the vehicle had gone dead. as a result the computer was replaced. the consumer requested to be reimbursed for the repair costs. scc *jb | |||
| Air bag light keeps coming on. would have electrical failure of horn, radio & windshield wipers. problem is intermittent. *ak | |||
| 11/12/1997 | 12 | 11/01/1996 | |
| Shortly after purchasing the vehicle the windshield wipers starting going off by themselves while driving the vehicle. we have had the vehicle in 12 times for repair and the problem still exists! on the high setting in heavy rain the wipers tend to intermittently cut out. personal research has discovered that this problem exists in several '96 voyagers. the chrysler hotline has loggged the problem several times but has yet to provide a solution. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 11/24/1999 | 3 | 10/01/1995 | |
| The windshield wipers go on whenever they want to, and the windshield wiper speed varies when set on low or medium, this has been a problem since the day we purchsed this car. the windshield wiper switch has been replaced 3 times. 2 times the car was under warranty this last replacement chrysler paid for the part as goodwill, and the dealer charged me $68.00. the wiper speed still varies (the problem has not been fixed). we have also had the weather stripping replaced 3 times and it is still falling off. the blower motor for the fan does not work on all speeds the fan motor was replaced once under warranty and again on 11/24 for which chrysler paid for the parts and the dealer charged me $102.00. both sliding doors can not be opened from the inside. the door latches have been replaced 6 times, 5 times under warranty, and the last time on 11/24 chrysler paid for the parts as goodwill and the dealer charged $102. there has been other repair work done to the sliding doors in total my car has been serviced 23 times. alltogether it has cost me $352 to fix things that have been wrong since day one and that other voyager owners also seem to have the same problem with. *ak | |||
| 10/19/1999 | 03/01/1996 | ||
| Reported steering problem in jul 98. dealer said they were unable to duplicate failure. dealer was cutter chrysler jeep of waipahu. it has been a problem since purchasing the vehicle and seems to be getting worse. now the steering is locking-up (intermittently) when i go over a speed bump, causing loss of steering control. the windshield wiper problem was corrected by the same dealer on 24 jul 98 as a malfunctioned switch that was on recall and they replaced it as a goodwill repair because vehicle was out of warranty by mileage only. it once agian is failing intermittently. both of these i feel are traffic safety concerns that the manufacturer should research and correct immediately. the power distribution center i believe is intermittently shorting out and causing many small electrical problems like radio works, then doesn't, lights go on by themselves, and things like that. once again i feel that if left uncorrected this may also pose a potential traffic safety issue. all three failures i feel are based on vehicle production line problems that may be affecting many vehicles in the same manner. please advise on what to do. thank you for your time and effort on my issues and concerns. sincerely, louis c. martinez. *ak | |||
| 09/15/1995 | |||
| Wipers turn on and off when not in use while driving. | |||
| 08/01/1996 | 1 | 11/23/1995 | |
| Windshield wiper switch failed. | |||