Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 02/28/2003 | 3 | 08/30/1997 | |
| Airbag light stays on while driving most of the time. horn and cruise control has stopped working completely.*ak | |||
| 08/15/2002 | 1 | 06/01/2097 | |
| Airbag light illuminated, horn not functioning, concern of safety of vehicle. *ak | |||
| 07/15/2002 | |||
| Airbag light has come on and horn stopped working. vehicle has not been examined by a dealer.*ak | |||
| 05/28/2002 | 1 | 07/01/2000 | |
| I used to be a machanic, i have taken the defective clockspring assy apart and found that the wiring harness that is suppose to wind & unwind--i found an area that was bending/kinked instead so it was just a matter of time till turning the steering wheel enough the wires would break. in my opinion this is a defective part and since it plys a part in the proper function of the airbag system and horn this is related to a safety item.. i did see on your web site that there is an investigation on this right now.*ak | |||
| 05/01/2002 | |||
| Airbag light illuminated, and two days later, horn and cruise control stopped operating. consumer heard that when these components go out it may be a clock spring. failure. please provide any further information.*ak | |||
| 10/15/2001 | 1 | 04/01/1997 | |
| On approximately 10/15/2001 while sitting in the driveway, i noticed that the air bag light was on. at that same time, i tried to use the horn to let someone know that i was there to pick them up. the horn did not work. since i did not want to pay the $70 fee to have the dealership diagnose the problem (without having any of that money go towards the actual payment of the repair), i decided to take it to my mechanic. he said that he would not work on any component related to the air bag because of the high cost of replacing the air bag in the event it accidentally deployed. he also said that since the airbag light was on, it could either not deploy in an accident when i needed it, or that it could deploy while i was driving and did not need it. he considered it a safety issue. he recommended taking it to the dealer. after doing more research, i have found out that the part in question is a clockspring wiring harness and that 124,511 vehicles have had the defective component replaced by chrylser. i consider this a safety issue, a recall issue and an economic issue. if chrysler charges $70 per diagnosis and $250 for each repair of the 124,511 defective clockspring wiring harness/design flaws, that equals about $40 million. how much profit is chrysler making on repairing their own safety related design flaw and how many people are getting injured because a recall is not being issued on this component. *ak | |||
| 11/14/2001 | 1 | 02/01/2001 | |
| Airbag warning light stays on while driving and horn does not work. mechanic says the airbag clockspring needs to be replaced. same symptoms as nhtsa action number ea01-007.*ak | |||
| 05/01/2001 | 1 | 09/01/2000 | |
| Ea 01 007/air bag clockspring: air bag sensor light remained on and, horn was inoperative. dealer / manufacturer were notified, and informed consumer that problem was not covered under a recall at this time, and any repairs would be at consumer's expense. *ak consumer states cruise control is also inoperative. *slc | |||
| 05/01/2001 | 1 | ||
| Air bag light has come on and stayed on. also, horn failed to work, and cruise control operated randomly. *ak possible clockspring failure. *slc | |||
| 05/05/2001 | 1 | 10/01/1996 | |
| Air bag light has been on and will not go off. also, horn has failed to operate. *ak | |||
| When van was hit by another vehicle, on the passenger's side at a high rate of speed, there was no deployment of the passenger's front air bag. also, horn does not work, remote entry on driver's side door does not work, air bag warning light stays on, fuel gauges does not work, a/c heater blink on and off,inside dome light blinks on and off, steering column freezes, cruise control works on and off. | |||
| 01/01/2001 | 1 | 09/01/1996 | |
| Horn, airbag, and cruise control inoperable | |||
| 03/06/2001 | 2 | 09/11/1998 | |
| Air bag light comes / cruise control fails to work, and horn cannot be used. problem happens only when engine starts, and is intermittent. *ak the cruise control and the horn failures caused by clock spring assembly and was replaced. *yh | |||