Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 05/01/2012 | 165000 | ||
| So far this vehicle has been a lemon. i have replaced everything on it, from fuel pump, sensors, steering column, belt tensioner and pulley, alternator, wiper switch that seems to have a mind of its own even tho i replaced a new switch. now more electrical problems. the instrument cluster is now messed up. abs light and check engine light keep coming on all my gauges go flat. lights go dim. then suddenly lights will flash and they will all come back on. then go off again. now, not only do they go flat but now i have a shifting problem. the vehicle will not shift. it seems to be stuck in 2nd gear. i replaced the whole braking system. egr valve, cam sensor, cruise control, the body. the gas petal use to accelerate on its own. that was a little scary goin down the road not knowing when it was gonna do that. everyone who rides with me keeps joking as if the vehicle is haunted. lights go weak, ive replaced all the bulbs cleaned the headlights. nothing seems to work right on this vehicle. ive already invested thousands. way more then its worth. ive had problems where the vehicle just refuses to start. sometimes not a problem. then usually in the cold it wont turn over at all. i have replaced the battery numerous times checked for codes. airbag light would come on. transmission hesitates. sometimes vehicle shudders acts like its gonna quit.vehicle just has on going problems. | |||
| 02/22/2011 | 162000 | ||
| Tl*the contact owns a 1997 plymouth grand voyager. the contact stated the entire instrument panel intermittently failed and all of the gauges dropped to 0. the vehicle also intermittently stalled. the failure occurred while at a stop sign and while driving at various speeds. the vehicle was taken to an independent repair shop where the contact was advised to replace the instrument cluster. the vehicle was not repaired. the failure mileage was 162,000 and the current mileage was 164,000. | |||
| 02/22/2011 | 162000 | ||
| Tl-the contact owns a 1997 plymouth grand voyager. the contact stated the entire instrument panel intermittently fails and all of the gauges drop to 0. the vehicle also intermittently stalls. the failures occurred while stopped and while driving at various speeds. the vehicle was taken to an independent repair shop where the contact was advised to replace the instrument cluster. the vehicle was not repaired. the failure mileage was 162,000 and the current mileage was 164,000. sm. | |||
| 10/15/2006 | 145000 | 1 | |
| The instrument panel started going off and on. when it would go off the abs light would come on and then the engine service light would come on, during this time every thing went out. the speedometer, odometer, gas and temperature gauges went out. i would hit the dash and it would work correctly. i finally had to replace it and that one lasted about a year and a half. so know i have put another one in and at this time having problems getting it to function. i see a lot of complaints on the internet, but none on nhtsa website. *tr | |||
| 06/01/2006 | 24000 | 1 | 05/25/1997 |
| Air conditioning system: evaporator was replaced 3 times so far, first time being under 3 year warranty. service engine light stays on all the time now, even after being diagnosed with no problems and being reset. lately, the windows won't go up and down until the car is stopped and restarted. same thing with the speedometer and the tachometer. they just go dead. *nm | |||
| 01/25/2002 | 3 | 01/25/2002 | |
| Dt*: the contact stated since the vehicle was purchased in 2002 from an independent dealer, the vehicle has been having on going problems with the electrical wiring, alternator, radiator, thermostat, cooling system. diagnostic testing is needed for gross pollution. the vehicle has failed under fair weather conditions three times since purchase. events leading up to the failures of the fan, radiator and transmission occurred when vehicle started to run hot, causing transmission to blow out. service for these components were performed at an independant auto shop. | |||
| 06/29/2002 | 1 | 05/10/2002 | |
| Engine and air conditioner were running. consumer turned off engine, but not air conditioner. consumer later tried to start the vehicle, but it would not start. the consumer had gotten out, and saw flames under the hood. the wires under fuse block were burning. consumer was able to put fire out. *ak dealer repaired burned wiring at pdc and replaced two 40 amp fuses in pdc. *scc | |||
| 03/13/2000 | 1 | ||
| While driving the vehicle caught fire, it appeared to be electrical, claim # 40-2269-222. nlm | |||
| 03/15/2000 | 1 | ||
| Consumer states while driving, the vehicle caught on fire, it appeared that fire was due to an electrical problem (claim # 40-2269-222). *yd | |||
| 03/13/2000 | 1 | ||
| While driving the vehicle caught fire, it appeared to be electrical, claim # 40-2269-222. nlm | |||
| 07/15/1997 | 11 | ||
| Veilcle has been experiencing ongoing problems with eletrcal system, which inturn, caused problem with windshield wiper motor,/oor motor, engine check ligh/odometer . also, steering wheel woud lock up intermittently. vehicle been in/out of dealer shop on eleven occasions, and no corrections have been done. *ak | |||
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||
| 08/03/2001 | 7 | 04/01/1997 | |
| Multiple elect. problems with car: (3) alternators, wire harness(#12), replaced main computer, (3) map sensors, (1) o2 sensor, cruise control inoperable | |||
| 08/27/2001 | 2 | 04/01/1997 | |
| Multiple electrical problems/repairs including 3 alternators/ 12 wire harness/ 3 map sensors/ 1 o2 sensor, and main computer replacement. still being serviced to correct problem of stalling out/hesitating all described as driveability problem. *ak | |||
| 09/21/1998 | 3 | 03/01/1997 | |
| Chrsler dealer refuses to provide copy of service bulliten no. 070299, nhtsa item no: sb606159 concerning serpentine belt slipping off tensioner idler pulley. *ak | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 02/17/2003 | 85411 | 4 | |
| If the van goes through a puddle in the road air conditioner compressor belt slides off engine. when this occurs vfehicle loses power steering and stalls because the battery is drained. *ak | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 08/10/2001 | 1 | 08/01/1999 | |
| Airbag sensor light stays illuminated while driving. also, cruise control is inoperable, and intermittently horn assembly is inoperable. dealer has been notified.*ak possible clockspring failure. *slc | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 11/01/1997 | |||
| Transmission - shudders/vibrates/hesitates when upshifting from 1-2 gears. a/c compressor, starter and/or ignition, and cruise control are having problems or quit working all at about the same time | |||
| 09/04/1998 | 6 | ||
| Electric coil system malfunctioned about 6 times. the dealer does not know how to fix it. *ak | |||
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||
| 05/17/2003 | 80000 | 5 | 11/07/2002 |
| Fuel gauge intermittent non-functional. increasingly more frequent engine dying episodes, then is able to restart after 5-10 minutes rest period. mil lamp code reads battery power disconnect to pcm during previous 40 engine cranks. i suspect a faulty relay( switch) component that fails at certain voltages and after equilibration rest period its value returns to normal and restarts (allows current to pass through from battery. source to pcm and into ignition circuit). *nlm | |||
| 08/03/2001 | 7 | 04/01/1997 | |
| Multiple elect. problems with car: (3) alternators, wire harness(#12), replaced main computer, (3) map sensors, (1) o2 sensor, cruise control inoperable | |||
| 08/27/2001 | 2 | 04/01/1997 | |
| Multiple electrical problems/repairs including 3 alternators/ 12 wire harness/ 3 map sensors/ 1 o2 sensor, and main computer replacement. still being serviced to correct problem of stalling out/hesitating all described as driveability problem. *ak | |||
| 08/01/2000 | 4 | 02/01/1998 | |
| I have had problems with this vehicle ever since i bought it. i took the van to a garage for the problem i'm reporting and they said it was a problem with the vehicle losing grounding and burning out the pcm(?), bcm(?). they also told me that this is not a part that is manufactured for replacement, you have to pull the defective one out and send it in to be repaired. this will take anywhere from 2 to 5 days and the cost is $1,500. add to this, 2 to 5 days of a rental car in order to be able to commute to and from work. never will i buy another plymouth. ever. *ak | |||
| 03/14/2000 | 1 | 02/01/1998 | |
| While driving pressed on accelerator pedal and vehicle hesitated. noticed white smoke in the rear of vehicle. checked side mirrors & noticed flames. stopped & turned vehicle off. fire department called & put flames out. vehicle towed to dealership. mechanic indicated a spark caused fuel pump to ignite & the electrical wires burned. wiring harness, anti-lock brake sensors, fuel pump, fuel filter, and fuel tank were all damaged. *ak *ml | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/09/2004 | 65000 | 5 | 10/24/1993 |
| Severe electrical problem. wipers come on by themselves, headlights stay on, dashboard lights go on and off while driving. vehicle overheats, a/c stops working. this has been the absolute worst vehicle ever owned. it cost too much to keep repairing, please advise on the electrical problem possibilities. thanks. *ak | |||
| 05/01/2000 | 65000 | 1 | 10/09/1996 |
| When car is slowing to make a turn, the windshield wipers come on. the service engine light stays on. when a diagnostic test was performed, the code which came up indicated a problem did not exist. it was determined a short caused the windshield wipers and engine light to stay on. when the computer was reset, the light came back on in a matter of minutes. i do not think this problem is due to age of the car. many of my friends who have these same autos have the same problem. to correct the problem will require an extensive search of the electrical wiring and is performed on an hourly rate. this could well cost hundreds if not thousands of dollars to track down the problem. i am unable to sell my vehicle due to the problem without spending a large sum of money to correct the problem. this problem began several years ago, but was only sporadic. it did not occur enough to warrant a search. in the past year it has become routine. what can plymouth corporation do to correct this problem without the expense being that of the owner. the mechanic at the shop also indicated that he was completely familiar with this problem occurring in most vans of this age. please advise what the next step should be. *jb | |||
| 03/14/2000 | 1 | 02/01/1998 | |
| A spark from an unknown source ignited gasoline from a small leak in the fuel pump and resulted in the minivan catching on fire. the wiring of the vehicle was also burned in the fire. the repair shop who intially looked at the vehicle felt it would be better for chrysler to perform the repair work due to the wiring being involved. our local chrysler dealership refused to allow the car to be toed to the dealership until national chrysler sent out an investigator to determine the cause of the fire. we have been provided little information from chrysler other than their belief the fire was not due to a manufacturing problem. they have not stated what they believe caused the fire and the delay in getting our vehicle repaired was over 1 week. we have yet to get the vehicle back! *ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 08/03/2001 | 7 | 04/01/1997 | |
| Multiple elect. problems with car: (3) alternators, wire harness(#12), replaced main computer, (3) map sensors, (1) o2 sensor, cruise control inoperable | |||
| 08/27/2001 | 2 | 04/01/1997 | |
| Multiple electrical problems/repairs including 3 alternators/ 12 wire harness/ 3 map sensors/ 1 o2 sensor, and main computer replacement. still being serviced to correct problem of stalling out/hesitating all described as driveability problem. *ak | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 06/01/2002 | 08/01/2097 | ||
| No summary listed for above vehicle. *ak | |||
| 07/01/2097 | |||
| No summary listed for abve vehicle. *ak | |||
| 12/01/2001 | 1 | 03/01/1997 | |
| No summary listed for abov evehicle. *ak | |||