Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | ||||||||||||||||
| 00V268000 | DAIMLERCHRYSLER CORPORATION | from 02/15/1995 to 09/05/1999 | V (Vehicle) | 1163000 | 01/25/2002 | ODI | CHRYSLER GROUP LLC | 09/13/2000 | 09/14/2000 | |||||||
| Defect Summary | Vehicle description: mini vans built with 3.3l and 3.8l engines have fuel rails with nitrole rubber o-ring seals that can degrade over time. fuel leakage from the underhood fuel injection fuel rail could result, increasing the likelihood of a vehicle fire. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will install a seal on the vehicle fuel rails to prevent external leakage of fuel from the fuel rail crossover tube, should the existing o-rings continue to degrade. owner notification began on january 25, 2002. due to the large quantity of vehicles involved in this campaign, the owner notification will be phased over the next several months. however, if a vehicle is leaking fuel from the o-rings, the vehicle should be taken into a dealer to have this repaired as soon as possible. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | ||||||
| PE99010 | CHRYSLER GROUP LLC | 02/03/1999 | 06/11/1999 | POST-COLLISION FUEL SYSTEM INTEGRITY | ||
| The filler tube hose may separate from the fuel tank certain crash modes. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 10/15/2003 | 132000 | ||
| I have problems with my wipers going on and right back off since the month i bought this vehicle in 2000 . i cant get it fixed because noone knows why it does it . just this week i had my fan relay module replaced , only to learn my transmission is now not worknig it stops at 3rd gear only to drop to 1 gear . while trying to get that fixxed they told me my water pump is leaking (which is ok and expected of most vehicles , ) i have had to have my dash light computer reset because all my ac dfrost and wiper lights were blinking continuously. i dont know what to do this is only a 97 model and i havent even made my final payment but now i have all these expensive repairs. i have had i tick in my motor that rattles on acceleratin forever and change my oil every 3 to 4000 miles like i should . i also have the winning in the steering the thump every so often but cant tell where that is coming from not to mention my a/c compressor rattles. my belt on my tensioner pully flu aff about 6 months ago going down the road i had to put a new pukky plus both new belts on . and they squeek like crazy . i dont think these are normal problems can you help it is getting to costly >?????? | |||
| 06/15/2003 | 101000 | ||
| Check engine light fail to come on. this in turn cause the fuel pump to start failing,which in turn cause one of the heads to have a mis-fire. this has cause me to fail maryland emissions cause they hook your vehicle up to a computer. break down of repairs below from the chrysler dealer that calls it a five star dealer !!! fuel pump = $600.00 check engine light ( wiring ) = $350.00 new head one side = $1,100.00 this is from a man who changes the oil every 2,500 miles and takes great care of the vehicle my vw has 250,000 miles and still runs great. i called chrysler but they said it my problem. | |||
| 05/17/2003 | 80000 | 5 | 11/07/2002 |
| Fuel gauge intermittent non-functional. increasingly more frequent engine dying episodes, then is able to restart after 5-10 minutes rest period. mil lamp code reads battery power disconnect to pcm during previous 40 engine cranks. i suspect a faulty relay( switch) component that fails at certain voltages and after equilibration rest period its value returns to normal and restarts (allows current to pass through from battery. source to pcm and into ignition circuit). *nlm | |||
| 1 | |||
| The consumer noticed gas leaking from the vehicle. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 03/14/2000 | 1 | 02/01/1998 | |
| A spark from an unknown source ignited gasoline from a small leak in the fuel pump and resulted in the minivan catching on fire. the wiring of the vehicle was also burned in the fire. the repair shop who intially looked at the vehicle felt it would be better for chrysler to perform the repair work due to the wiring being involved. our local chrysler dealership refused to allow the car to be toed to the dealership until national chrysler sent out an investigator to determine the cause of the fire. we have been provided little information from chrysler other than their belief the fire was not due to a manufacturing problem. they have not stated what they believe caused the fire and the delay in getting our vehicle repaired was over 1 week. we have yet to get the vehicle back! *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 06/19/2007 | 1 | 11/15/1997 | |
| Tl*the contact owns a 1997 plymouth grand voyager. the contact stated that the vehicle was driving erratically. the hood was opened and gas was seen streaming out of the vehicle. the vehicle was turned off and a fire ensued. the contacts arms were burned. the fire department extinguished the fire and filed a report. the vehicle was destroyed. daimler chrysler stated that they would send an investigator to inspect the vehicle, but no one ever arrived. the dealer sent a letter from the customer claims resolution group instead, which stated that the investigation had been completed and the claim was denied. nhtsa campaign id number 00v268000 (fuel system: gasoline: fuel injection system) was referenced. the purchase date and mileage information were unknown. updated 4/7/08 *cn aurora fire dept report 04/08/08 *tr | |||
| 07/07/2002 | 1 | ||
| Vehicle fire nar 1/21/2003 5 minutes after the consumers son parked the vehicle, it caught on fire. after the fire, the consumer learned of a recall regarding a potential fire.*jb | |||
| 1 | |||
| Consumer received recall 002v68, however dealer stated it would be 3-5 weeks before repairs could be made due to lack of parts. *slc | |||
| 01/01/2002 | |||
| Vehicle is leaking fuel. consumer has contacted dealer in reference to recall 00v268000; dealer indicated this vehicle was not affected by recall due to vin. however, consumer's vehicle was experiencing same type of problems as listed in recall. dealer and manufacturer were refusing to perform recall repairs. please provide any further details.*ak | |||
| 03/01/2001 | |||
| Recall 00 v 268 000/fuel leakage: fuel fumes getting into vehicle while driving. dealer notified, and informed consumer that this vehicle was not covered under recall due to vin. feel free to provide any further information.*ak | |||
| 10/01/2001 | 2 | ||
| There is a constant fuel smell inside the vehicle, there is a recall on leaking o- rings. but, this vehicle is not included due to vin. *ak *jb | |||
| 09/01/2001 | |||
| Vehicle was leaking fuel from the fuel rails. recall 00v268000 has been issued on vehicle's make and model; however, this vehicle was not included due to vin. consumer was being charged for repairs of defect. please provide any additional information / attachments.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 06/02/2003 | |||
| While traveling on the highway and without prior warning the vehicle was leaking gasoline from underneath the vehicle. *ak | |||
| 11/11/1998 | 02/26/1997 | ||
| A mechanism within the fuel tank assembly malfunctioned which caused the levels of fuel to incorrectly register. dealer replaced the fuel sensor, and a computer chip within the system, which did not correct the problem. please give any further details. *ak | |||
| 04/22/1999 | |||
| Vehicle fire due to unknown electrical short while pumping fuel into the vehicle. dealer/manufacturer notified. *ak | |||
| 08/06/1998 | |||
| There is a hole in the gas tank. dealer and manufacturer have been notified. *ak | |||
| 08/06/1997 | |||
| The fuel tank is leaking fuel from the bottom of the tank. the seals on the fuel tank will be replaced by dealership. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 1 | 04/01/1997 | ||
| Fuel filler neck leaks causing fumes to enter vehicle. mjs | |||
| FUEL SYSTEM, OTHER | |||
| 01/25/2002 | 3 | 01/25/2002 | |
| Dt*: the contact stated since the vehicle was purchased in 2002 from an independent dealer, the vehicle has been having on going problems with the electrical wiring, alternator, radiator, thermostat, cooling system. diagnostic testing is needed for gross pollution. the vehicle has failed under fair weather conditions three times since purchase. events leading up to the failures of the fan, radiator and transmission occurred when vehicle started to run hot, causing transmission to blow out. service for these components were performed at an independant auto shop. | |||
| When van was hit by another vehicle, on the passenger's side at a high rate of speed, there was no deployment of the passenger's front air bag. also, horn does not work, remote entry on driver's side door does not work, air bag warning light stays on, fuel gauges does not work, a/c heater blink on and off,inside dome light blinks on and off, steering column freezes, cruise control works on and off. | |||
| FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/13/2003 | 09/11/2003 | ||
| Purchased vehicle used a year ago, after 1 fuel fill up service engine light came on and smelled fuel strongly in the back. noticed raw fuel leaking onto the left rear tire& wheel well. took to dealer for tests, they found leaks from ldp to the tank at a rubber elbow with a raw fuel leak at the connection between the filler neck and rollover valve. told we need fuel tank replaced to fix the problem costing more than $700! | |||
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - FILLING/CHARGING | |||
| 12/09/1996 | 1 | 11/11/1996 | |
| Fuel sensor failed. yh | |||