Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC - ANTILOCK
10/01/200382000612/28/2002
 Vin #p4gp44r9vr169548 '97 plymouth grand voyager this vehicle has been to both d & e dodge in wilmington, nc and to national dodge in jacksonville, nc for repairs to the brakes, and the brakes still do not work. the brake system fluid, drums, rotars, master cylinder - everything seems to be ok, they say, when we pick it up, but, when you apply the brakes, brakes are spongy and sometimes there are no brakes at all. it seems pretty fair for a short period of time and then becomes increasingly worse. this has been appearing for approximately one year. please recommend someone in the chrysler organization that can fix the brakes on this vehicle. it is very dangerous, and we are tired of this problem. i am afraid my family is going to be killed and perhaps kill someone else, too. the car has an extended warranty purchased at the time the car was resold to us, which the dealerships say does not cover the brake system. however, it does cover at least some part of the brake system. the thing is, we have paid out money for its repair and have had to do without the car for days at a time and still have a braking system that is not working properly. there is something going on that is definitely a safety-related defect that no one can find as yet. *jb
04/07/1999505/07/1997
 When making a left or right turn engine races, but transmission fails to engage. also, transmission only functions properly when it is in reverse or first gear. dealer has replaced transmission five times, which has not corrected problem. *ak front brakes failed twice. *yh
12/26/1997
 When the brakes are applied brake pedal goes to the floor, resulting in extended stopping distance and uneven brake wear. *yc
06/20/1998106/01/1997
 The abs anti-lock brakes are defective, the brake light stays on and the system is not working. the dealer cannot duplicate the problem. consumer also stated that the part to repaor the problem is unavailable for an unspecified time. consumer was notified of waiting period after four weeks had passed. consumer is concerned that brake problem does not seem to be a priority with dealer. *ak *tt
02/21/199702/01/1997
 While driving on dry payment applied the brakes and the abs brakes did not work. at this incident the truck had 500miles. the dealer said the brakes were fine since then the driver has to double the amount of distance between any vehicle to have enough stopping time. the second time driver applied the brakes the abs brakes never pumped on, and that caused the driver to hit another vehicle. this accident happened on feb.21,1998. *ak
11/01/1997
 Abs keeps disabling itself, causing the abs light to keep coming on. dealer replaced steering column. defect is still reoccurring. *ak
11/12/1997
 Vehicle was parked sitting in a driveway,went to start vehicle, put it in reverse, did not reverse, instead it accelerated. engine moved forward. tried to stop or gain control by pushing brake,turned off vehicle, pulled key. this defect caused the consumer to hit another vehicle that was about 100 feet away. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
 When applying the brakes there was no braking ability, and vehicle kept going and hit a cement guard. dealer can't find problem with the brakes. has happened twice. *ak
08/12/19980
 While driving vehicle about 50 mph when stopping at a red light,did not find steering or braking power. dealer was contacted. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
07/26/20001
 Pitted/corroded front rotors; various repairs shop mechanics informed consumer that plymouth truck voyagers 1996-1998 were commonly known for that problem. manufacturer notified. *ak
 The vehicle started to make a squeaking noise when applying the brakes. a week later the rotors ran completely out. rotors have been replaced. *ak