Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - LINKAGES
RQ00008CHRYSLER GROUP LLC03/09/200003/18/2002DC MINIVAN FUEL INJECTOR RAIL LEAK00V268000
 Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires
EA99013CHRYSLER GROUP LLC06/11/199908/10/2001POST COLLISION FUEL SYSTEM
 

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/22/20035650009/17/1997
 When foot is on brake pedal, car surges forward, causing an accident. dealer has found no cause for problem, which continues to occur. (date below is approximate for accident). *nlm
06/15/2002106/01/2002
 Voyager air bag and speed control. stockton dodge service dept. estimated $225.00 plus tax to replace a steering wheel clockspring. i was informed that this is a typical failure on these chrysler vehicles. stockton dodge told me the clockspring was not a recall on this 1997 voyager.*ak
05/01/2002
 Airbag light illuminated, and two days later, horn and cruise control stopped operating. consumer heard that when these components go out it may be a clock spring. failure. please provide any further information.*ak
01/01/2002
 Clock spring on vehicle is not working properly which resulted in is that the air bag has been turned off. also the cruise control has been shut off. contacted dealer, and the dealer replaced the parts.*ak
08/03/2001704/01/1997
 Multiple elect. problems with car: (3) alternators, wire harness(#12), replaced main computer, (3) map sensors, (1) o2 sensor, cruise control inoperable
08/10/2001108/01/1999
 Airbag sensor light stays illuminated while driving. also, cruise control is inoperable, and intermittently horn assembly is inoperable. dealer has been notified.*ak possible clockspring failure. *slc
04/07/1999505/07/1997
 When making a left or right turn engine races, but transmission fails to engage. also, transmission only functions properly when it is in reverse or first gear. dealer has replaced transmission five times, which has not corrected problem. *ak front brakes failed twice. *yh
05/01/20011
 Air bag light has come on and stayed on. also, horn failed to work, and cruise control operated randomly. *ak possible clockspring failure. *slc
 When van was hit by another vehicle, on the passenger's side at a high rate of speed, there was no deployment of the passenger's front air bag. also, horn does not work, remote entry on driver's side door does not work, air bag warning light stays on, fuel gauges does not work, a/c heater blink on and off,inside dome light blinks on and off, steering column freezes, cruise control works on and off.
04/17/2001112/31/1997
 Airbag light was on, and cruise control stopped working.*ak
01/01/2001109/01/1996
 Horn, airbag, and cruise control inoperable
03/06/2001209/11/1998
 Air bag light comes / cruise control fails to work, and horn cannot be used. problem happens only when engine starts, and is intermittent. *ak the cruise control and the horn failures caused by clock spring assembly and was replaced. *yh
 While driving at highway speeds and trying to pass another vehicle, engine revs, and the accelerator has to be released before the transmission catches up. dealer has been contacted, says this condition is normal. *ak *ml
04/09/1999105/01/1997
 The cruise-control caused the vehicle to accelerate well past the set speed and could usually only be reset by shutting off the engine. the service dept. (mckinney dodge, easley s.c.) believes the cause to be bent accelerator and speed control cables. if so, the design must be defective as the only work ever done near this area of the engine compartment was replacement of the battery several months ago. whether the cables were bent during the battery replacement, during manufacture, or somewhere in between, the tight radius of these cables without any protection would seem to be a major design flaw. with the accelerator stuck, stopping the vehicle is difficult (particularly trying to keep the brakes from fading out) and ultimately requires the engine to be shut off.
07/01/1998409/30/1996
 While foot is on brake pedal, the vehicle surges forward almost causing a collision.
VEHICLE SPEED CONTROL - CABLES
09/02/2005140000107/03/2003
 Dt: the vehicle speed control stuck at 45 mph on september 2, 2005. the consumer was able to get the vehicle to stop by turning the key off. the consumer unhooked the cruise control cable, and he has not had any more problems since this. when the mechanic looked at the vehicle he found that one of the cable strands broke. the consumer is currently waiting for the replacement part. *ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
02/28/2003308/30/1997
 Airbag light stays on while driving most of the time. horn and cruise control has stopped working completely.*ak