Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 743 | 10/01/1997 | 6088540 | Owner's manual addendum providing additional information on how to identify thos eminivans that can be operated on ethonol (e85) fuel. *ak | 12/21/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 12/24/2010 | 68000 | ||
| I have a 1998 plymouth grand voyager with the 3.3l moter, every time the van goes through a puddle of water the drive belt comes off. the problem has been around for a long time,what has to be done is the belt tenser and pullys need to be changed to fix the problem. the dealership refuses to fix the problem. | |||
| 10/01/2010 | 102000 | ||
| We own a 1998 plymouth grand voyager with a 3.3 liter engine. on friday,october 1,2010, my wife drove slowly through a puddle and the serpentine belt came off causing a loss of power steering and other system powered by the serpentine belt.this has happened to her once before and from what i have read on the internet is a very common problem with these vehicles. my wife usually enjoys driving her van but now has lost all confidence in it. she states it's a very scary situation,not to mention dangerous.with all i have read it is almost impossible to believe there has not been a recall to have this very dangerous situation corrected. | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/11/2004 | 95085 | 1 | 05/25/1998 |
| Failed air conditioning expansion valve. replaced valve and recharged system. engine 3.3l. mileage 95085.*ak | |||
| 04/16/2003 | 49000 | 1 | 03/30/1998 |
| When a left turn was made, the steering wheel locked up. *jb consumer had to jerk to the right to break loose then the turn signals would not cancel. broken multifunction switch replaced. air conditioner inoperative. dealer replaced leaking evaporator. fascias and rear sliding door damaged, dirty. *tt | |||
| 10/01/2002 | 2 | 10/01/2098 | |
| Failure of a/c compressor, bearings seized causing belt to burn. second a/c unit to fail this way on this vehicle. first failed in june 2001at 81,500 mi. dealer says an oil leak from the evaporator led to loss of lubrication in the 17-month-old replacement compressor. recommends replacement of both parts. warranties past manufacturer unhelpful. dt | |||
| 09/08/2002 | 3 | 05/01/2098 | |
| At 600 miles, instrument cluster failed, a/c not working, no reverse. dealer replaced instrument cluster, could not duplicate the no reverse condition, and replaced the a/c fuse. at 6,363 miles, transmission slipping and scraping noise when turning left in reverse. dealer could not duplicate. at 7,586 miles, no start condition on numerous occasions, after the dealer had the van for over a week, they finally duplicated the problem and and replaced the starter. at 36,141 miles the serpentine belt broke because of a defective tensioner pulley, dealer replaced the belt and tensioner, supposed goodwill, but we all know about the tsb, and all the other complaints. at 36,741 miles, leaking coolant, dealer replaced the rear head gasket, and did not even check the front head. (now who ever heard of replacing one head gasket on a v-6 motor, i guess chrysler must think they are superior). at 53,000 complete engine failure, 2 hours away from home, and now waiting to see what the cause is. according to the service manager the motor is knocking and there is a lot of metal in the oil. and i forgot to mention that this vehicle has not even fulfilled the lease term. nlm | |||
| 03/12/2000 | 1 | 10/01/1998 | |
| The a/c compressor bearings failed. the vehicle was bought new and has only 54000 miles on it. i have had several vehicle with over 150,000 miles that did not have a comprssor failure. my mother has a 23 year old car with 250,000+ miles and has not had a a/c problem. i don't know if this qualifies as a defect, but most friends i have spoken with have not had this type of problem with so few miles on their car. the total cost to fix the compressor was $650 +/-. the warrenty on the van was 3 years/36,000 miles, even though this is past the warrenty it still seems that this type of failure should not occur at this early stage in the vans life. *ak | |||
| 5 | |||
| The vehicle is experiencing a loss of power steering,a/c,and the electrical system.also, engine belt needs to be replaced. dealer has replaced engine belt 3 times. the problem has happened 5 times. *ak | |||
| 08/01/1998 | |||
| Grinding noise originating while idling in gear and a/c on from engine carpartment problem submitted to the dealer twice, no solution available. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 10/01/1998 | 1 | 11/01/1997 | |
| Tape player malfunctioned. *yc | |||
| EQUIPMENT - MECHANICAL - SLIDE-IN CAMPER | |||
| 09/05/2002 | 10/01/2098 | ||
| No summary listed for above vehicle. *ak | |||