Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||||
| 080598 | 02/06/1998 | 600393 | Discussion: containing after market steering column mounted anti-theft devices. *ak | 05/12/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/01/2010 | 102000 | ||
| We own a 1998 plymouth grand voyager with a 3.3 liter engine. on friday,october 1,2010, my wife drove slowly through a puddle and the serpentine belt came off causing a loss of power steering and other system powered by the serpentine belt.this has happened to her once before and from what i have read on the internet is a very common problem with these vehicles. my wife usually enjoys driving her van but now has lost all confidence in it. she states it's a very scary situation,not to mention dangerous.with all i have read it is almost impossible to believe there has not been a recall to have this very dangerous situation corrected. | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 08/25/2000 | |||
| When vehicle goes through puddles of water slowly loses all power steering. contacted deaaler, and dealer stated it was going to use a different type of belt.*ak | |||
| 09/28/2000 | 4 | 07/01/1998 | |
| While driving in 4 inches or more of water the power steering intermittently fails. the belt can be heard slipping and then re-engages. the local dealership tightened the belt once but after the most recent incident they state nothing else can be done except for the dirver to go slower. also, rear brakes do the same.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 09/10/1999 | 2 | 07/01/1998 | |
| This is the second time this has happened. the first time was 2 months after purchase. an exceptional amount of rain had fallen and many roads had standing water on them. while negotiating one spot (approx. 6-12 in) all power steering ability was lost. assuming the belt was wet continued to drive until warning light and signal showed overheating. discovered that serpentine belt had fallen off. dealer replaced and informed that incident had been reported to plymouth. today same problem. attempting to negotiate several instances of water, less than 25mph and suddenyl, no power steering. personally reported to plymouth and was informed that they had not heard any instances of this failure. questioned dealer and was informed that they had seen it happen several times. initial problem: tension pully has no edge to hold belt on if water gets between pulley and belt. pulley is also smooth which causes belt to slip. result: loss of power steering, loss of charging to battery, loss of power to drive headlights/wipers/air conditioning. dangerous result: loss of control/visibility. solution(?): replace smooth pulley with one that has edges and put grooves of some sort on the pulley to allow water to be sheeted off if it comes between the pulley and the belt. | |||
| 5 | |||
| The vehicle is experiencing a loss of power steering,a/c,and the electrical system.also, engine belt needs to be replaced. dealer has replaced engine belt 3 times. the problem has happened 5 times. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| Steering wheel locked up while making a turn. dealer has inspected, and will repair vehicle. please provide information.*ak | |||
| 07/01/1998 | |||
| Upon acceleration on small incline or decline, the entire column and steering wheel has a sharp shudder vibration, this was noticed on initial test drive and was told that this was normal(owner never driven a van prior) - it has continued to get worse. | |||