Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VEHICLE SPEED CONTROL - LINKAGES
RQ00008CHRYSLER GROUP LLC03/09/200003/18/2002DC MINIVAN FUEL INJECTOR RAIL LEAK00V268000
 Leakage of the fuel injector rails allegedly from nitrile rubber o-rings, resulting in engine compartment fires
EA99013CHRYSLER GROUP LLC06/11/199908/10/2001POST COLLISION FUEL SYSTEM
 

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
01/10/200820
 Put the van in drive and it acts like it is in park/neutral then within 20 seconds or more it decides to go. now you will be driving and all of a sudden the van puts itself in neutral and then back into drive after awhile. not safe!! there are several leaks underneath the first 5 minutes the van is turned on it dings like the door is open. after about 10 minutes the brake light shines on dash and the bell rings the van is parked for now. *tr
111/01/2099
 This clockspring assembly failed over a period of time, begining in about 2000 with the cruise control failure. this was followed by the airbag failure, as manifested by the airbag check lamp remaining on. finally, the horn failed to work. i subsequently replaced the clockspring assembly this month, which repaired all the above problems. i have the defective clockspring, and am willing send it to you for analysis if you so desire. *ak
05/24/2002105/01/2099
 Clock spring failure caused inoperable horn and cruise control and air bag light to stay on. these problems prevented the vehicle to pass utah safety inspection
12/15/20011
 Air bag light on the instrument panel is illuminated and will not go off. cruise control feature fails to operate, and horn does not work. dealership examined vehicle and determined clockspring assembly in the steering column has failed, and was causing these problems. please provide any additional information / documentation.*ak
10/22/2001108/14/1997
 Cruise control failed to operate and air bag light would intermittently come on/off while driving. dealer was notified. *ak dealer thinks pcm-engine controler going bad. *yd
06/01/200101/01/1999
 During highway driving and after the cruise control had been set, the cruise control would not disengage after i stepped on the brake pedal. my van unexpectedly and repeatedly would quickly accelerate immediately after i released the brake pedal.*ak
 Ea01-007; air bag light illuminated on dashboard, also, cruise control was inoperable. consumer has yet to contact dealer. please provide any further details.*ak
03/23/2001107/01/1998
 While driving at 65 mph cruise control and horn stopped working, consumer not sure about airbag light. dealer replaced clock spring assembly. *ak *slc
08/07/20005
 Had let vehicle idle a while before moving. shifted into reverse & started to back out. engine stalled out. no prior warning. took to dealer 1st time & had map sensor replaced. 2nd time throttle sensor was replaced. 3rd time control module. 4th time mechanic took engine apart & found wires under the hood had melted together & all the electrical wires needed replacing. this was due to the wires being too close to the exhaust system.*ak
01/07/1999106/01/1998
 Multiple collisions, non-family member driving car. driver had an epileptic seizure and blacked out. apparently accelerated the mini van and rear ended a dodge ram pickup truck twice,and then ran into a telephone pole. both air bags deployed. driver wakened from accident. the right front passenger's seat, however, was up against the dashboard after the accident. chrysler sent out an engineer to look at seat. it was pinned against the dashboard and will not move. our concern is obvious. what would have happened in an accident with a passenger in the seat? pictures are available via e-mail if requested. car was considered totalledby the insurance company. car is located at pulera alrikas collision center kenosha, wi 53144. *ak
VEHICLE SPEED CONTROL - CRUISE CONTROL
06/18/2004129000106/18/2004
 The airbag light stays on. the cruise control and horn does not work. *la
06/02/200476985305/27/1999
 Two weeks ago i noticed my air bag light was staying on. we also found out that the horn and the cruise control stopped working. we have checked all the fuses and found out through the my car stats web site this same problem was part of a recall involving a clock spring problem. since no dealer in my area will honor this recall it is still broken.*ak
04/28/20043
 While starting up the vehicle srs light appeared on the dashboard and remained on. horn and the cruise control worked intermittently. consumer drove vehicle to the dealer for inspection, and mechanic determined that clock spring needed to be replaced due to a worn out part. *ak
01/20/20043
 Airbag light came on, horn stopped working, cruise control stopped working. clockspring failure diagnosed as problem. this vehicle, however, was not covered under the current chrysler/plymouth recall. it needs to be!. *ak
01/26/200460200212/30/1997
 Cruise control failed about 45 days ago. air bag light began coming on last week. air bag light goes on and off, but is on most of the time.*ak