Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 01/31/2005 | 3 | ||
| Consumer complained about several problems. recently, the air bag light came on/the odometer stopped reading mileage, and the horn did not work. the cause of these problems had not been determined.*ak | |||
| 08/26/2004 | 97000 | 3 | |
| Clock spring was defective. the air bag light came and stayed on, making the air bags inoperable. also, it effected the horn and the cruise control. a recall was issued. however, this vehicle was not included due to vin. *ak | |||
| 08/03/2004 | 79925 | 3 | 05/25/1999 |
| Driving home from minnesota to tennessee the horn and cruise contol stopped responding (clockspring failed) without a horn the vehicle will not allow the driver to alert others to avoid accidents. vehicle has been parked until i can afford repairs. *ak | |||
| 06/10/2004 | 3 | 05/05/2000 | |
| Air bag light stays on, horn doesn't work, cruise control not working also.*ak | |||
| 01/01/2002 | 45000 | 1 | 07/08/1999 |
| 1999 plymouth grand voyager se with a horn defect as described in press releases about your pending technical analysis. the horn requires excessive force to actuate. chrysler says replacement steering wheel is $900, but will discount to $300 when i complained to corporate offices. i feel this is a design defect and dangerous and do not feel it is correct to be charged and this should be replaced/repaired promptly as a safety issues. who ever wore out a horn?*ak | |||
| 04/15/2004 | 40000 | 3 | 10/10/2002 |
| Horn started beeping by itself, then stayed on continuously. dealer said it was a defective airbag assembly. i called chrysler to complain and they agreed to pay all but $150 of the $607 bill. i don't know if this is part of the clockspring assembly problems or not. we have not noticed any problem with the airbag light or cruise control. *ak | |||
| 2 | |||
| While driving consumer noticed air bag indicator flashed and horn stopped functioning. vehicle was serviced, and the technician determined that clock spring failed, and needed to be replaced. *ak | |||
| 02/14/2004 | 67000 | 3 | 06/01/1999 |
| The air bag light came on and would not turn off. also, the horn and cruise control were disabled. *ak *sc | |||
| 12/05/2003 | 57511 | 4 | 09/26/1998 |
| Egr system failure (failing airbags, horn, and cruise control system)-as per an article in todays atlanta journal-constitution, you are currently probing plymouth grand voyagers from model years 1998 & 1999 due to 109 complaints regarding failing airbags, horns, and cruise control systems. therefore, since my van had the same problem, i want to be added to your list.*ak | |||
| 01/10/2004 | 62130 | 14 | 08/15/2001 |
| Air bag warning light constantly on and led to horn failure. almost resulted in accident(s) when we are unable to sound horn when other unsafe driver(s) manuever in a manner which would cause collision with us. | |||
| 01/03/2004 | 100000 | 1 | 01/14/2000 |
| I have a 1999 plymouth grand voyager that is experiencing a problem with the clockswitch (horn, cruise control not working, airbag light on). i called the recall line with chrysler and they said my van was not covered on the recall. only 1996-1998. i noticed when the investigation was taking place all vehicles from 1996-2000 were being looked at. i think chrysler should fix the problem with my clockswitch for free because this is a safety defect. *ak | |||
| 08/08/2003 | 50000 | 1 | 05/26/1999 |
| 1999 plymouth grand voyager. vin 2p4gp44r2xr377984. the subject vehicle has had a failure of the clock spring mechanism (according to the dealer). this has resulted in the failure of the air bag deployment (along with cruise control and horn). chrysler has admitted this problem exists (via recall) with 1996-1998 vehicles but will not fix 1999 vehicles. your web site exhibits numerous instance of this failure on 1999 vehicles. how do i go about getting a known problem with this failure to be acknowledged and fixed by chrysler? i consider this a serious safety issue that should be taken care of by chrysler regardless of auto mileage.*ak | |||
| 10/05/2003 | 72005 | 1 | 04/15/2000 |
| 1999 plymouth grand voyager se - airbag light came on at 72000 miles. i found that daimler-chrysler had a safety recall on 1996-1998 plymouth vans because the clockspring was not installed properly in the steering column. causing the airbag to become inoperable, the horn and cruise control to also stop working. i found on a plymouth forum that many other 1999 van owners have had the same problems. when i called chrysler, they said the recall did not cover the 1999 van and that they would not extend the safety recall. *la | |||
| 11/08/2003 | 53400 | 1 | 05/01/1999 |
| 1999 plymouth chrysler grand voyager defective clock spring. there was a recall for vans up to year 1998, but for some reason the 1999 vans haven't been recalled because of the clockspring. this may cause a malfunction of the airbag and the horn doesn't work.*ak | |||
| 07/28/2003 | 1 | 07/01/1999 | |
| Wire harness has failed, causing the horn to be inoperative. there was a recall associated with this description; however, this vehicle was not included due to vin. *ak *mr | |||
| 07/03/2002 | 03/01/2000 | ||
| This is my third attempt at getting this matter reported! i have called twice before (around 7/17 and again around 8/7) but have yet to receive the form(s) i need to sign! according to your site my report is the first step in getting this very definite safety related defect fixed. i have no air bags that work, as far as i know, no horn (definitely), and no cruise control. i know it is probably the clockspring, but cannot afford to have it fixed!*ak | |||
| 06/18/2002 | |||
| Air bag sensor light comes on and stays on , horn doesn't work. air bags might not work if vehicle is in a crash. | |||
| 05/01/1999 | 05/01/1999 | ||
| I am hereby complaining about a design defect in the horn of the 1999 plymouth voyager. *ak | |||