Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA01007 | CHRYSLER GROUP LLC | 02/21/2001 | 11/22/2002 | AIR BAG CLOCKSPRING | 02V293000 | |
| There is no summary currently available | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 11/13/2010 | 152521 | ||
| Serpentine belt on 1999 plymouth grand voyager 3.8l has jumped off 4 times in the last year. usually happens under wet conditions. car has had to be towed multiple times. repairs attempted include replacing tensioner, belt and simple reassembling. | |||
| 10/03/2009 | 125380 | 1 | |
| 1999 plymouth grand voyager expresso dash panel has flat lined and all service lights remain on. tach, speedometer, fuel, temp, rear wiper, and mileage no longer work. vehicle sometimes won't start. *tr | |||
| 11/02/2005 | 200000 | 3 | 12/15/1999 |
| Dt: contact stated while driving the interior light dimmed, and the abs light on the dashboard came on. the entire electrical system failed and the vehicle stalled. the problem occurred without warning. the dealer has not been contacted yet. the manufacturer informed her that she needed to have the vehicle looked at. the vehicle will have to be towed to the dealer. *ak | |||
| 03/21/2005 | 94000 | 1 | 10/21/2003 |
| All of the computerized gauges are inoperative while driving. vehicle was taken to the dealer, who informed the consumer that this issue was not covered under a manufacturer's recall. *ak | |||
| 04/01/2000 | 8 | 05/14/1999 | |
| Consumer states the vehicle is experiencing an electrical problem in which the abs and engine lights illuminate and the other dash lights go out completely, the dealer has been unable to remedy this problem. *slc | |||
| 08/29/2000 | 06/01/1999 | ||
| I was driving to the train station on the morning of august 29th when suddenly all of the van's interior lights came on. the lights stayed on for a few seconds and then went off by themselves, just as they had came on. as soon as the lights went off, all of the power door locks, including the rear gate, spontaneously unlocked. i re-locked the doors by using the locking switch on the drivers door. however, the sequence of the interior lights coming on, going off, and then all doors and the rear gate unlocking happened two more times, for a total of three times. it did not happen again after the third time. i called smith haven chrysler plymouth as soon as i got to work and made an appointment for friday, september 1st. the problem did not occur again either before or after i took the car in for service. they could not duplicate the problem when they examined the car. but since the doors unlocked by themselves i wanted to make sure that it was reported. i often have my grandchildren in the van and even though they are always buckled in, i don't want to have to wonder whether or not the doors are going to someday unlock themselves. so far it appears to have been an isolated incident. | |||
| 12/01/1999 | |||
| If your not the correct organization to report this too, and you know the correct organization could you please forward this to them? this morning on the way to work my 1999 plymouth grand voyager's electrical system cut off and cut right back on again for no apparent reason. the cd player cut off, the door locks activated, the lights went out but the abs light came on afterwards. i was not going extremely fast about 45miles per hour, on a straight road with no bumps or vibrations to shake something loose. i'm concerned because if this had happened while i was passing someone it could have possibly caused an accident. i called the dealer and was told no one else had complained of this problem but thought i should let someone know in case it was a serious, re-call type of, problem | |||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||
| 02/10/2002 | 70460 | 25 | 12/10/2001 |
| The printed circuit board that controls the instrument cluster has failed twice and had to be replaced. the mechanic admitted that this happens frequently with my vehicle and i can expect it to fail agian. there is an electrical problem that the dealership says does not exsist, yet my car constantly fails to operate properly and many electrical faults occur regularly. the headlights stop working, the radio cuts out, the instrument panel goes out, the door locks wont work, the hazzard flashers come on & will not shut off. the dealer insists that there is nothing wrong, yet the problems continue to plauge my vehicle.*ak | |||
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||
| 12/16/2003 | 67000 | 1 | |
| Upon restarting the van the key failed to turn in the ignition. the van was towed to the dealership where it was determined that the ignition had locked up. the dealership replaced the ignition switch and made adjustments to the steering column. please provide any additional information. *nlm | |||
| 10/20/2003 | 1 | 08/15/1999 | |
| Ignition lock cylinder defect. third defect/replacementon this vehicle. stranded do to defective material/workmanship. additional defects include temperature switch,radiator cooling fans, premature brake wear(brakes replaced twice already). manufacturer thinks this is normal.*ak | |||
| 02/20/2003 | 51000 | 2 | 07/15/1999 |
| 2nd replacement of ignition/ lock in steering column. car has 52,000 mi. not covered under maintenance agreement. car had to be dragged backwards out of garage to get it into the tow bed, very bad for transmission, if this failure occurred at late night, could have been very dangerous. *jb | |||
| 01/09/2002 | |||
| Comsumer has a hard time turning key in ignition. driver says another time key would not turn at all. consumer has contacted dealer, and they stated that entire steering column needed replacing. please provide any further information.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/26/2006 | 90262 | 1 | 11/17/1998 |
| I started vehicle to warm up while at our cabin in northern michigan. after about 3 minutes of running i noticed a bad odor coming from the vehicle. upon inspection of the vehicle i discovered smoke inside of the vehicle. i moved it away from my garage and shut it off. i opened the doors and the left rear speaker next to the seat was on fire! i went into my cabin,grabbed a fire extinguisher and put out the fire. *nm | |||
| 12/23/2005 | 123800 | 1 | 12/31/2002 |
| Traveling home from town i made a sharp left turn and noticed a warning momentary warning beep. the airbag dash lamp illuminated momentarily and went out. after making a second left turn it stayed on. the next day i noticed the lamp stayed on and the horn did not work. i have not checked the cruise yet. *nm | |||
| 07/28/2003 | 1 | 07/01/1999 | |
| Wire harness has failed, causing the horn to be inoperative. there was a recall associated with this description; however, this vehicle was not included due to vin. *ak *mr | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 10/26/2005 | 9999 | 10/11/2004 | |
| Headlights dim sharply in cold weather or traveling in wet conditions. if i hit a puddle in the road this will happen also or i might lose them all together, for about 30 seconds. this seems to be from insufficient insulating of wire harness. could cause a fire or severe accident, especially if traveling on a highway. *jb | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 01/20/2004 | 62100 | 2 | 05/15/1999 |
| Horn won't work and air bag light is on consistent with 1996-1998 chrysler minivan clockspring recall. chrysler said my minivan was not covered under the recall and so will not replace the clockspring.*ak | |||
| 01/24/2001 | 2 | 08/01/1999 | |
| On 01/24/2001, i parked my car in my driveway, about 3 - 4 feet in front of the garage of my house. i went into my house and after at least 30 seconds to a minute or more (after i had gotten well within my house), i heard a very loud boom sound---like a | |||