Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/15/2003 | 74000 | ||
| This van has had 2 rebuilt transmisions installed. one at 74,000 & the other at 77,000 miles. i was informed when the transmission was replaced the 2nd time that this is a design flaw in the transmission area where the differential pin is located. i contacted chrysler and they will not cover any of the expense. | |||
| 01/15/2002 | 65000 | ||
| Air bag warning lamp continuously illuminated with failure of horn & cruise control. previous year models are being recalled for same clockspring not being wound correctly during installation. | |||
| 01/03/2003 | 1 | ||
| While driving, transmission developed a very bad leak. towed to a mechanic and it was discovered that one gear from transmission broke loose and hit transmission casing. *la *mr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 12/05/2005 | 77251 | 1 | 02/26/2005 |
| Dt: the contact stated while driving up to an atm heard a clank and the vehicle would not go forward. the vehicle was towed to a mechanic, who determined the gears inside the transmission broke. the mechanic installed a rebuilt transmission. *ak updated 01/11/06. *jb | |||
| 05/02/2005 | 1 | 09/07/1999 | |
| Speed control and then the entire transmission failed; when it happened, i was driving on an interstate; i could not go any faster than 25-30 mph and came very close to beoing rear-ended by a 16-wheel truck. | |||
| 01/26/2005 | 111181 | 1 | |
| While driving 40 mph the vehicle stalled. driver was not able to restart vehicle, and it was towed to a garage for inspection. mechanic determined that transmission needed to be replaced. *ak the transmission differential shaft came out and rotated putting a hole in the transfer case, causing oil to leak and vehicle to loss power. *tt | |||
| 04/28/2004 | 59740 | 4 | 12/28/2001 |
| Spring of 2003, my 1999 plymouth grand voyager began having problems with the transmission. after i backed out of my driveway to take my kids to school, i could not get the vehicle to shift out of reverse. i was in the middle of the road for several minutes before i could get it to work again. i took the vehicle to a transmission specialist who replaced several parts. i continued to have problems shifting the transmission and returned to the specialist who discovered that chrysler had sent a defective part. my transmission began leaking fluid profusely in april 2004. i took it to my mechanic because i thought it was oil leaking from the engine. however, he immediately transferred it to the transmission specialist, again. i was told that the differential pin inside the transmission is defective and it breaks loose, cracks the exterior of the transmission case, which in turn causes the transmission to stop functioning. the vehicle is suddenly rendered immobile. the 1999 plymouth grand voyager is a safety hazard both to its occupants, and the general public. i transport my young children in this vehicle, it is supposed to be a family vehicle, however, it is not safe. the vehicle could have caused a crash had i been on the interstate or backing out of my driveway into traffic, when the differential pin failed. at the time of the failure, i had less than 60,000 miles on this vehicle. the transmission specialist stated that he keeps twenty transmissions of this type (plymouth, dodge, chrysler) on hand at all times because he fixes them all day long. i have pictures of my defective transmission and would be more than happy to e-mail them as evidence. sincerely, melinda wieland | |||
| 1 | 06/17/1999 | ||
| While driving a gear came off hitting the transmission housing and cracking it. *mr *nm | |||
| 02/12/2004 | 110130 | 1 | 10/27/2000 |
| A bolt in the transmission of my 1999 plymouth grand voyager came loose and shot through the transmission housing exiting under the vehicle. this became known when the repair facilities took the damaged equpment apart. it was reported by the facilities that this has been a common occurrence in this vehicleand that they had repaired five in our town alone in the past two years. resulting in over $2000 in repair costs.*ak | |||
| 10/31/2003 | 53000 | 1 | |
| While driving at 45 mph consumer heard a grinding noise coming from the vehicle. a few seconds later, vehicle stalled in the middle of the road. vehicle was towed to the dealer, who informed the consumer that a rod was blown.*ak | |||
| 08/05/2003 | 93000 | 1 | 01/13/2000 |
| Transmission failure for the second time! at 33,000 miles my transmission went out and the dealership repaired it'. now at 93,000 the speedometer gear has malfunctioned and i have to replace the whole transmission. this happened while i was driving. the transmission locked in second gear, which was unexpected and surprised me. this action could have caused an accident but i was the only car on the road. *la | |||
| 10/04/2003 | 1 | ||
| I bought a 1999 plymouth grand voyager. i have noticed the shifter to put it in gear does not lock, meaning the brake does not have to be pressed before shifting into gear. we found out after our 4 year old accidentally bumped the shifter sending it into drive with our 2 year old in the back seat i was able to jump in and stop the van before it hit another car. i checked several other vehicles and found that the brake actually has to be pressed before you can move the shifter. is this a recall with my van? it doesn't seem normal. i need some advice. *la | |||
| 08/29/2003 | 42999 | 1 | 04/02/2001 |
| Transmission apparantly failing to shift, seems stuck in 2nd as vehicle has no horsepower and will not accelerate over about 25-30mph (can't tell speed), will not shift gears (reverse still works). at the same time the speedometer stopped working and check engine light came on. no other apparant side effects (i.e. a/c still works, belts intact, fuses ok). occurred while operating with passengers (age 5 and 5-mos. old) - why would chrysler corp. allow such an apparant safety hazard to exist? this vehicle has been well-maintained and has just over 40,000-miles - is this all chrysler products are good for? recall?*ak | |||
| 07/10/2003 | 48355 | 1 | 03/07/2002 |
| While driving a banging sound was heard from the transmission. soon after, the vehicle stalled and transmission fluid leaked on the ground. *ak holes had blown through the transmission in different places. the dealer stated there was a defect in the transmission in the make/model. (it also blew a sensor) *scc *jb | |||
| 69000 | 1 | 02/01/2000 | |
| While driving the transmission blew up. the dealer diagnosed that there was a 6x3 inch wide hole in the casing that separated the differential from the transmission. this caused a component of the differential to loosen and blow through the casing.*ak *nlm | |||
| 07/01/2002 | 2 | ||
| In july 2002 the vehicle was running and a child was able to put the vehicle into drive without the brake pedal being applied. the vehicle crashed into a neighbor's garage. also in april 2003 the vehicle was off and the owner was able to shift the vehicle into drive. *jb | |||
| 02/07/2003 | 31967 | 1 | 07/06/2002 |
| On february 7 2003 my wife drove my 1999 plymouth grand voyager home just down the street and heard a bang under the floor board drivers side. the long and short of it is that our transmission had a catastrophic failure. needless to say it cost us as much as we have paid for the vehicle since we acquired it from a very reputable car company. *jb | |||
| 59438 | 1 | 06/13/2000 | |
| While driving transmission failed causing lost of acceleration and vehicle made a graveling noise and engine shut down. please any additional information. *ts | |||
| 12/17/2002 | 60500 | 1 | 07/12/1999 |
| Driving on highway, my check engine light went on. then van could not go faster than 35 mph. i would hear straining on the engine and the rpm gauge would show a higher rpm rate for the low speed i was travelling. the transmission needed to be replaced. | |||
| 10/01/2002 | 1 | 07/01/2099 | |
| Speed control device quit working at exactly the same time the transmission would not come out of first gear regardless of the speed. this is a problem with chrysler products and i expect them to do something about it asap!!! mr | |||
| 08/16/2000 | 3 | ||
| Consumer states while driving 20 mph the vehicle starts jerking and when stopped or put into reverse the vehicle will stall. dealer replace transmission three times. *jb *yh | |||
| 05/28/2002 | 1 | 03/01/1999 | |
| Transmission would not shift into higher gear. dealer notified and made repairs. *ak the consumer states the 1st time they had replaced the amj 6443 and the 4800878 trans input sensor. this did not take care of the problem and the mechanic suggested the fuel pump was defective and should be replaced. *scc | |||
| 08/30/2001 | 1 | 04/17/1999 | |
| Consumer was traveling on highway and vehicle started roaring, vehicle wasn't shifting. dealership was aware of problem. shift sensor and input speed center were replaced. *ak | |||
| 08/05/2001 | 1 | 10/01/2000 | |
| While driving transmission failed to switch from 1st gear. engine check light came on, and power steering stopped working. contacted dealer,and dealer installed output speed sensor. *ak | |||
| 04/06/2001 | 2 | 11/01/1999 | |
| On two(2) occassions the speed sensor on this vehicle has gone out. on both incidents the vehicles goes into a protective limp mode which does not allow the vehicle to go over 30mph. *ak. | |||
| While traveling noticed transmission failure. consumer lost power. consumer had vehicle repaired four times. dealer can't duplicate problem. please provide further information.*ak | |||
| 01/24/2001 | 2 | 08/01/1999 | |
| On 01/24/2001, i parked my car in my driveway, about 3 - 4 feet in front of the garage of my house. i went into my house and after at least 30 seconds to a minute or more (after i had gotten well within my house), i heard a very loud boom sound---like a | |||
| 04/15/2000 | 0 | ||
| While driving vehicle made a popping noise, and automatic transmission went into neutral and consumer lost control. *ak | |||
| 12/15/2000 | 12/01/1999 | ||
| (same as reported with failure of left gear. *ak | |||
| 09/02/2000 | 2 | 11/01/1998 | |
| Was driving on highway and transmission slipped from drive into lower gear. was unable to get back into drive. took vehicle to dealer and they relplaced the sensor that tells the trasmission what gear to be in. on 9/27/2000, while driving on the highway at approximately 60mph, the vehicle began to make a rattling noise. i took it to the dealer and they said there is now a mechanical problem with the transmission. the exact problem has not been diagnosed because i refuse to pay the $315 they are charging to diagnose the problem.*ak | |||
| Transmission kept getting stuck in 2nd gear , and engine check light came on. please provide further information. *ak | |||
| When driving at 45 mph transmission locks up. when the problem occurs vehicle has to be turned off and restarted. consumer has contacted dealer. dealer has determined that the problem was linked to the transmission sensor. please provide any further details. *ak | |||
| 08/16/1999 | 6 | 07/01/1999 | |
| Have spent four months going through repairs etc for problem they admit exists, and they can't fix. we were offered a new van 8/12/99, corporate told them to replace van same day, and they won't! we went tthrough co's a g and the mtr vehlce lic board, who told us to start civil action, as did their own arbitration case adminstr. since it a nonrepairable issue why can't they be forced to tell consumers? *ak | |||
| 06/23/1999 | |||
| When vehicle is in park with motor running, consumer can put vehicle into different gears and the vehicle will start to move. manufacturer is aware of problem. *ak | |||
| 05/10/1999 | 2 | ||
| While driving vehicle hit a bump and the gears jumped from drive into neutral. the vehicle has to be put back into drive. dealer has not seen. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 06/01/2004 | 1 | ||
| While driving vehicle surged forward. consumer pulled the vehicle over to inspect it, and noticed transmission fluid was leaking from underneath the vehicle. *ak | |||
| 01/13/2003 | 34000 | 0 | 10/10/2001 |
| We have had to replace our '99 plymouth grand voyager's transmission coolant clamps because of a leakage. our chrysler dealer has informed us that chrysler knows that the clamps on the van are defective & we have had to pay $200 to replace the leaking clamps for ones they tell us are made different and that they say are fixing a problem that they know exists on all of these minivans. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 12/20/2004 | 3 | ||
| Intermittently while starting the vehicle driver was unable to do so. also, while vehicle was in reverse driver removed the key from the ignition switch. the cause has not been determined at this time. consumer will contact the dealer in the near future. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 01/30/2002 | 01/01/2002 | ||
| Child was able to move gear shift from park without depressing the brake pedal. this being a primarily family vehicle they should be prepared for any type of situation that could accidently occur involving a child.*ak | |||
| 03/15/2001 | |||
| Consumer's 3 year old child was able to release vehicle from park gear without the use of a key or pressing of brake pedal. vehicle rolled forward into a garage, and crushed garage door. there was no gear shift interlocking system in vehicle. please provide any additional information/attachments.*ak | |||
| 04/30/2001 | |||
| Vehicle was in park, child moved gear shift to drive,and vehicle started rolling downhill. consumer was able to jump in through sliding door and stop vehicle. child was injured. *ak | |||
| 02/13/2000 | 07/01/1999 | ||
| Child was able to put the car into reverse without touching the brakes. *ak | |||
| 09/21/1999 | |||
| While vehicle was in park position a child was able to put van into drive and it took off. child was was not touching the brakes. *ak | |||
| 06/20/1999 | |||
| Brakes do not have to be applied in order to shift gears. a child easily shifted gears which resulted in vehicle losing control and hitting a mailbox. *ak.et. | |||
| POWER TRAIN - DRIVELINE | |||
| 09/06/2001 | 2 | ||
| On 2 separate ocassions the speed sensors to the transmission stopped working and it put my 1999 plymouth voyager in limp mode and wouldn't allow my vehicle to go above 35mph. i has the sensors replaced at a cost of approx. $250 each time. the dealership admitted frequent problems with the sensors but said chrysler has not taken any action to consider it a recall item.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 02/23/2006 | 80500 | 1 | |
| Dt*: the contact stated while driving 55mph a loud pop sound came from the vehicle. the vehicle was towed home. upon inspection the contact determined the roll pin in the driveline differential unit broke. the entire transmission needs to be replaced. no repairs have been made. | |||
| 04/07/2003 | 74615 | 1 | |
| Transmission failed because the differential pin shot through the transmission. *ak *jb | |||
| 01/24/2003 | 74000 | 1 | 03/29/2001 |
| 1999 plymouth grand voyager with 74,000 miles the transmission died completely when the differential pin shot through the top of the trasmission, causing us to have to purchase a new transmission at a cost of approx. $2,500.00. chrysler dealers are well aware that there is a problem with these vans. they all knew exactly what i was describing and i was told by the service dept. at team goewey dodge in latham that this is a commom occurence with these vans in particular. all of the other transmission repair shops in the area concurred with this. i contacted chryslers customer service dept. on 1/27/03 and they will not do a thing to resolve the issue. the car died on a day when it was between 10 - 15 degrees and -20 with windchills | |||
| 06/01/2001 | 2 | 07/28/2000 | |
| At 55mph the vehicle starts to rattle beginning in the engine. dealer informed the owner that the atf was leaking. replace the transaxle case because a $3.00 pin broke, allowing a rod in the dirrerential to crash thru the case. at 62,000 miles the exact same thing happened again, causing the vehicle to stall in moving traffic. | |||