Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - PADS
10/20/2003108/15/1999
 Ignition lock cylinder defect. third defect/replacementon this vehicle. stranded do to defective material/workmanship. additional defects include temperature switch,radiator cooling fans, premature brake wear(brakes replaced twice already). manufacturer thinks this is normal.*ak
SERVICE BRAKES, AIR - DISC - ROTOR
10/20/2003108/15/1999
 Ignition lock cylinder defect. third defect/replacementon this vehicle. stranded do to defective material/workmanship. additional defects include temperature switch,radiator cooling fans, premature brake wear(brakes replaced twice already). manufacturer thinks this is normal.*ak
SERVICE BRAKES, HYDRAULIC
10/27/2010230000
 Van was bought privately in summer of 2008. during the first road trip with the voyager, the transmission went and was replaced with a rebuild transmission. in september of that same year, fuel pump and battery had to be replaced. two months later, head gasket blew, was repaired but damage to engine was unknown. in winter of 2008, repeated problems with oil & brake fluid leaking out from calipers. brakes always needed some type of work: pads, drums, bearings, calipers. in 2009, water pump had to be replaced, yet van still felt hotter then what it read. exhaust started coming through the passenger side vents .it was repaired, but started again. found hoses getting holes burnt through, and needed to be repaired. in 2010, replaced headlights, but night time illumination was still poor, even with high beams on. battery needed to be jump started more & more, and an excessive amount of battery acid had to be removed from a terminal. the battery actually looked like it had been burnt. more leaks found caused by holes through hoses. yet again, the water pump had to be replaced in july. then in october 2010, things got very scary, the serpentine belt fell off for the first time while driving about 10km, while turning up into the driveway. i couldn't complete the turn due to the loss of power steering and was almost hit head on by oncoming traffic. the belt was put back on. 2 days later the belt fell off again, & again. mechanic replaced belt and parts, drove around like crazy & thought problem was fixed. 6 weeks after, serpentine belt falls off again while driving at night, during a snow storm, on a canadian rocky mtn highway, with full electrical shut down of van, limited cell phone service, and our 4 small children. this incident was extremely unsafe, dangerous, scary, and expensive! 3 weeks later, head gasket blows again, and the van is done.
02/23/2009673011
 Total brake failure while operating vehicle 1999 grand voyager i did research and it seems that this quite common. *tr
07/25/2007998621
 Steel hydraulic brake line to rear brakes ruptured while driving (braking), resulting in complete loss of brake fluid and braking ability. inspection showed brake line was corroded through. rupture was located in solid tubing under vehicle, below driver's seat, where the brake line turned and headed towards rear of vehicle. vehicle was safely brought to a stop using parking brake. chrysler dealer service department replaced 4 rear brake lines, 2 flex lines, booster and master cylinder. the corroded tubing was replaced with flexible steel wrapped lines. from the invoice the parts replaced were: item description (followed by fp number) master cyl 5039003 (4683264); booster 5100002 (4797614); line tand 5062001 (4683291); tube junc 5062001 (4683696); tube junc 5062001 (4683697); bracket b 5057002 (4683441); fluid bra 1081006 (4318080-ab); line valv 5062001 (4683320); line valv 5062001 (4683321); lock brak 5057002 (2208893, quantity 2). total charge for parts, labor, tax = $1,547.31. *tr
11/02/2005200000312/15/1999
 Dt: contact stated while driving the interior light dimmed, and the abs light on the dashboard came on. the entire electrical system failed and the vehicle stalled. the problem occurred without warning. the dealer has not been contacted yet. the manufacturer informed her that she needed to have the vehicle looked at. the vehicle will have to be towed to the dealer. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
11/22/2000111/09/1998
 I have had brake problems with my '99 plymoutn grand voyager se for some time. when applying the brakes it seems that there momentarily isn't any brakes then there is a feel in the brake pedal like a catch before the braking begins. there has been occasion where on a sudden stop it seemed that the brakes just were not effectively there. the harder i applied them seemed to have no affect. i was shook-up for sure. during the factory warranty period i expressed my concern to the chrysler dealer, bill luke dodge. i was told there was no recall on this problem, therefore no repairs was made. i have since replaced the pads but has made no change on the problem. *la
05/19/2002350002
 When brakes were depressed, the pedal traveled to the floor, and the abs light illuminated. the dealership replaced the senor, however the problem recurred. *jb
04/06/2002105/01/2001
 When applying brakes at 70 mph consumer heard a scraping sound with vibration and braking distance was extended beyond 300 feet. *jg *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
480001
 The anti-lock brake system warning light illuminated and was taken to the dealer for service. dealer diagnosed the abs hydraulic control unit had failed and needed to be replaced. *jb the control unit was covered by the manufacturer in 1998. failure of this part could allow the brakes to lock up causing the vehicle to slide out of control. *scc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
07/15/200210/01/2098
 No summary listed for above vehicle. *ak
03/09/2001102/01/1999
 Front brakes without any warning developed metal to metal grinding noise. dealer indicated that pads and rotors were needed. indicated that van is not equiped with wear indicators whcih then allow for additional parts damage since brakes go without warning. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
05/21/20011
 Vehicle vibrated when the brakes were applied, days later vehicle was making a loud noise when brakes were applied again, consumer was informed that there was a warped rotor.*yh