Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | ||||||||||||||||
| 03V250000 | GENERAL MOTORS CORP. | from 02/01/2000 to 10/31/2001 | V (Vehicle) | 1707825 | 08/20/2003 | MFR | GENERAL MOTORS CORP. | 07/15/2003 | 07/24/2003 | 571 | 225 | |||||
| Defect Summary | Certain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner | |||||||||||||||
| Consequence Summary | This does not meet the requirements of the standard. | |||||||||||||||
| Corrective Summary | Owners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537. | |||||||||||||||
| Notes | Gm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 3047 | 01/01/2004 | 10009607 | 99 through 05 year vehicles, equipped with three-button onstar systems. *tt | 10/08/2004 | |
| 3011 | 01/01/2004 | 10008898 | When using voice recognition dialing, some numbers or commands may not be understood by the system especially the number two (2). *tt | 08/25/2004 | |
| 01352 | 11/18/2003 | 10004134 | Information on upgrading factory installed onstar generation 2.0 equipped vehicles to generation 2.6. supplement to 01-08-46-008. *tt | 11/19/2003 | |
| 010846008B | 01/01/2005 | 010846008C | 10000057 | Information on upgrading factory installed onstar generation 2.0 equipped vehicles to generation 2.6. *tt update. *tt | 02/10/2003 |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 000846004A | 03/01/2005 | 000846004B | 10014941 | Re-establishing communications with onstar center after battery disconnect. original not yet received. *tt | 05/12/2005 |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 01344 | 11/18/2003 | 10004111 | Wet carpet, odor in front passenger foot well area. service vme. *tt | 11/18/2003 | |
| 020139008 | 12/01/2002 | 10000744 | Air conditioning (a/c) compressor inoperative, a/c cycles too often, insufficient cooling, diagnostic trouble code p0530. *tt | 03/28/2003 | |
| 020138004 | 12/01/2002 | 10000760 | Air conditioning is not cold enough. *tt | 03/28/2003 | |
| 260701 | 07/26/2001 | 621244 | Certain vehicles, as well as u-vans, may have a cooling fan motor that is noisy, vibrates or is seized. *tt | 09/12/2001 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 01045A | 08/30/2001 | 624679 | Information regarding onstar global positioning system (gps) *jg | 11/08/2001 | |
| 01045A | 08/01/2001 | 01045 | 622907 | This customer satisfaction campaign involves vehicles equipped with a factory or dealer installed onstar system. a condition may exist in which the onstar vehicle integration unit (viu) may not be able to acquire a vehicle location from t | 10/24/2001 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - ELECTRICAL | |||
| 02/15/2003 | 62200 | ||
| 2001 pontiac aztec,you don't have listing for the vehicle... body control module went bad... $ 233.00 part, rest o $ 650.00 labor... | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 05/03/2003 | 10000 | 1000 | 02/03/2001 |
| Air conditioning replaced 4 times at my own expense once when it was under warranty. shortly after it broke again due to defect in manufacturing as stated by the dealership. hole is created due to bracket and coolant leaks out. the purchase and install of a new one has cost me $1200 each time it happens and for the past 4 years i've just driven without air conditioning due to the cost factor and knowing it's going to happen again in the next 2 months. everytime it was replaced it was for the same problem a hole in the condenser. i've hear complaints from every atzek owner i've met about the air conditioning and still pontiac refuses to fess us to the manufacturing defect. for the past 4 years i've had to drive around in 90+ degree heat without air because of this. i'm a field technician and i'm traveling year round. i had an 88 grand prix previously and that had issues with the brakes and i spent thousands of dollars on brakes only to receive a letter 2 years after i got rid of the car claiming i can get money back due to a defect in the brakes. i shouldn't have to suffer from heat exhaustion due to a defect in the way pontiac designed the ac. they should atleast be able to design something that won't core a hole in the condenser. they also have issues with the tailgate and rear lights peeling. i have to open my tailgate 2 times and use the key while pulling the tailgate up. i've gotten the parts replaced 2 times and it hasn't solved the problem they tell me everytime i open the tailgate i have to manually adjust the stops so that the tailgate will open again. i shouldn't have to do this. i'm not the only one with these issues everyone is. *tr | |||
| 03/03/2007 | 1 | 12/31/2002 | |
| I was finding antifreeze in my oil. took to the shop and had to have the intake gasket and the manifold gasket replaced. also had to have a new thermostat and pvc valve. it cost almost $900.00. this is not the only problems have had to have the front wheel bearings replaced 2 times and brake shoes 2 times. also had to have the heater fixed. now the ac does not work. had to have the window control unit replaced on the driver side. had to have computer components replaced because the battery went bad with no notice. and now the windshield wipers do not work. to fix this problem is going to cost me $200 that is just for the whole motor and connecting rods. because it is a factory only part. all together i have paid almost $2,000.00. the ac is the condenser which is another $300.00. i have had and loved gm vehicles for awhile. but this kind of thing has never been a problem.....something has got to be done. *jb | |||
| 04/06/2004 | 50000 | 1 | 04/04/2004 |
| Fuel gauge stopped working,could not tell how much fuel there was. dealer said fuel sensor went out. notice other complaints of this type at 50,000 miles. also ac also went out at 50,000 defected bracket gm will not back up. *nm | |||
| 06/09/2004 | 50000 | 1 | 04/03/2003 |
| Air conditioning failure. had to replace condenser because of faulty bracket. *nm | |||
| 08/12/2005 | 45000 | 2 | 02/23/2000 |
| Air conditioner condenser was replaced in summer of 2003 and again in 2005. mechanic said that both incidents were due to faulty engineering (bracket). the bracket somehow causes a hole in the condenser in the same place. i have saved the old condensers for proof. there is nothing the mechanic can do to prevent it from happening again. *nm | |||
| 05/03/2006 | 60000 | 1 | 01/14/2002 |
| Air conditioner stopped functioning at around 60,000 miles. ac condenser was replaced. repair tech said that there was a bracket that was poorly made, and that bracket would punch holes in the condenser. tech said the parts supplier had sold over 200 condensers in the past 2 weeks. repair tech had fixed 3 exactly like this one over the past several months. *jb | |||
| 05/09/2005 | 83000 | 1 | 04/12/2005 |
| Condenser broke for air conditioner. i have seen this problem on just about every aztek! *nm | |||
| 09/03/2003 | 36000 | 4 | 09/01/2003 |
| We have had multiple thing go wrong with our 2001 aztek we purchased under 40,000 miles, now has about 60, 000- the front brake rotors were warped- mechanic said that they had to have been like that from manufacturer, as he has never seen anything that bad in a car of that age- air conditioner is not working- went on the web, and it looks like many owners are also experiencing this due to cracked/leaking compressors- also, fuel gauge stopped working shortly after we purchased- needle is very sporadic, and you never know how much gas you have- this also seems to be a common problem- had interior electrical problems as well- this was the only thing fixed by pontiac- i recently contacted pontiac, who was unwilling to address any of these issues. *jb | |||
| 06/04/2004 | 75000 | 1 | 05/01/2001 |
| Air conditioner stopped working. i was told that the compressor case cracked and leaked all the coolant.*ak | |||
| 07/17/2004 | 47200 | 1 | 11/28/2000 |
| A/c condenser has a leak on the right hand side, bottom corner. vehicle had just 47,200 miles. it appears this is a frequent failure (6 replacements listed nhtsa complaints and 3 web sites with over 18 identical complaints). one source stated that it appeared to be caused by manufacture process in which insuficent weld process was used causing failure due to normal vibration between 42,000 and 60,000 miles. this is listed as an alert for canadian comsumers as well so i am sure it is a frequent problem. *ak | |||
| 03/01/2003 | 64000 | 1 | 07/10/2002 |
| Air conditioner condenser developed a hole resulting in need for new installation. *ak | |||
| 06/08/2004 | 50000 | 1 | 01/20/2001 |
| Air conditioner condenser cracked just after the 50,000 mile mark. this car has been driven conservatively in non-extreme conditions with regular checkups. it cracked completely on its own without any help from myself. it was only a matter of a few days before the cold level inside went from cold to hot. the repair required the replacement of the condenser which proved to be very costly for me; $850.00. neither the dealer or pontiac customer service offered any help for my situation even though i was informed by the dealer that this problem is very common with azteks.*ak | |||
| 05/17/2004 | 15000 | 17 | 08/16/2001 |
| Have had on-going issues with electrical system and a/c evaporator drain. have had the drain cleaned twice and repaired once. still have water draining into passenger compartment. have replaced both front hubs, four wiring harnesses, the fuel pump, the battery, and the blower motor twice. most of these failures due to corrosion/melting. another harness now needs to be replaced due to corrosion. *nm | |||
| 05/11/2004 | 43000 | 1 | 11/16/2003 |
| I took my 2001 pontiac aztek in for a/c service on 5/11/04 because the air emitted was not cool. they recharged the a/c. less than 24 hours later, the air was warm again. i took it back to the garage where they ran dye through the a/c and found the compressor needs replaced at an estimate of $1000.00. they said this should not happen at 43,000 miles and could be a manufacturer problem. i checked several vehicle information sites on the internet and found this to be a common problem at the same mileage, but gm will not issue a recall. this is a very expensive repair and is obviously the fault of the manufacturer. it's a shame that gm will lose valuable customers over something like this. *ak | |||
| 05/16/2004 | 38850 | 1 | 05/15/2003 |
| Took my 2001 pontiac aztek in last week 10 mar 04 with a a/c problem. they told me it was low on freon and serviced it back up and sent me on my way. 5 days later turned on the a/c and again no cold air. took my aztek back in today and they called and told me that i have a crack in my condenser on the right side on the bottom. look up on nhtsa web site and find a technical service bulletin and call pontiac but they don't have it on their system so they will not offer any assistance for me. the technical service bulletin on this website says exactly the problem i have and even gives new installation instructions for the new condenser. why have new installation procedures? obviously there is a problem if you have to install it a new way but pontiac won't offer any help. it's obviously a manufacturer deficiency and they are not willing to correct it without wanting to charge me $1000. the way i'm being treated i don't think i will ever own another gm product. | |||
| 08/22/2003 | 1 | 09/27/2001 | |
| When i bought my 2001 aztek in september 2001, i was told by the salesperson that it would be a dependable durable car. it has been anything but. will not keep alignment so the tires have worn prematurely. the seal around the passenger door leaked causing carpet damage which was not replaced by the dealership. air conditioner condenser had a crack and one week after replacement, the car ran hot. luckily, all of this happened under warranty. one week after the condenser was replaced, the car ran hot. one week after the intake was fixed, it ran hot again. the dealership service department added coolant and sent me on my way. the same day it ran hot again (saturday). i took the car back in on monday morning at 35,946 miles. they drove the car 33 miles to see if the car would get hot. it was returned to me with 35,979 miles and they could not duplicate the problem. i have also had brake failure, the transmission is slipping, there is a ticking noise underneath in front and back, and the car feels unstable on the road. overall i feel very unsafe in the car and would like for the dealer to buy the car back at full purchase price. *jb | |||
| 06/22/2003 | 42000 | 1 | |
| At 42,000 miles the condensor began to leak oil, rendering the a/c inoperable.*ak | |||
| 08/07/2003 | 1 | 07/31/2001 | |
| While driving with the air conditioner on in my 2001 pontiac aztek, there was a strong odor of gasoline (3 days in a row). car was brought in for servicing on monday aug 11, they were having problems duplicating problem. still working on it.*ak | |||
| 07/10/2003 | 1 | ||
| Our air conditioner stopped blowing cold air. compressor or condenser went out. we had it checked for leaks. no leaks just bad parts. *ak | |||
| 07/01/2001 | 12353 | 1 | |
| Twice within 52000 the a/c condenser had to be replaced due to a hole in the condenser letting out the freon. i believe this is a defective part by the manufacturer. july 1 2001 and then may 15, 2003. *nlm | |||