Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 11/01/2012 | 85500 | ||
| The vehicle started smelling like gas, but i didn't notice any puddles or leaking. i took the vehicle to a mechanic who confirmed there was a leak near the fuel pump, and had to replace the part right away due to the potential fire hazard. after doing some research, it appears this vehicle did have a recall in a few states nearby for a faulty return port on the fuel pump, which could cause a fuel leak. based on this information, and the potential for fire and/or injury, i feel additional investigations are warranted into vehicles located in other states. | |||
| 12/22/2011 | |||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the vehicle was in an accident and when it was being repaired it was found that there was leak coming from the top of the fuel tank. the contact was directed to contact the manufacturer in regards to nhtsa recall campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the contact spoke with the manufacturer and was told the vehicle was not included. the failure mileage was unknown, but the current mileage was 100,000.pmb | |||
| 11/06/2012 | 100000 | ||
| Tl* the contact owns a 2007 pontiac g5. the contact stated that the vehicle was taken to a local repair facility for inspection of damages resulting from someone crashing into the contact's vehicle. the vehicle was repaired but the technicians advised that there was a fuel leak. the contact was not sure what was leaking from the vehicle but the vehicle was not repaired. the manufacture was contacted and advised that there were no recalls for the failure or the vehicle. the leak was not repaired. the failure mileage was 100,000. | |||
| 11/08/2012 | 105000 | ||
| Tl* the contact owns a 2007 pontiac g5. the contact stated the vehicle was taken in for a routine maintenance and was told the fuel pump was cracked and causing a leak. as a result, fuel fumes were emitted inside and around the vehicle. the vehicle was taken to the dealer who stated there was a recall nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not eligible for the recall since the vin was not included and the vehicle was not register in the state specified in the notice. the vehicle was not repaired. the failure mileage was 105,000. | |||
| 12/22/2011 | |||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the vehicle was in an accident and when it was being repaired it was found that there was leak coming from the top of the fuel tank. the contact was directed to contact the manufacturer in regards to nhtsa recall campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the contact spoke with the manufacturer and was told the vehicle was not included. the failure mileage was unknown, but the current mileage was 100,000.pmb | |||
| 11/06/2012 | 100000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the vehicle was taken to a local repair facility for inspection of damages resulting from someone crashing into the contact's vehicle. the vehicle was repaired but the technicians advised that there was a leak. the contact was not sure what was leaking from the vehicle but the vehicle was not repaired. the manufacture was contacted and advised that there were no recalls for the failure or the vehicle. the leak was not repaired. the failure mileage was 100,000. kmj | |||
| 11/08/2012 | 105000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated the vehicle was taken in for a routine maintenance and was told the fuel pump was cracked and causing a leak. as a result, fuel fumes were emitted inside and around the vehicle. the vehicle was taken to the dealer who stated there was a recall nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not eligible for the recall since the vin was not included and the vehicle was not register in the state specified in the notice. the vehicle was not repaired. the failure mileage was 105,000. pmb | |||
| 11/06/2012 | 100000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact state that he took his vehicle to the to a repair shop because someone crashed into his vehicle. the repair shop called him and told him that the vehicle was repaired but they found a fuel leak. the contact called the manufacturer to see if there was a recall on the failure but they stated that it was not. the vehicle was not repaired. the failure mileage was 100,000. ap | |||
| 11/08/2012 | 105000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated the vehicle was taken in for a routine maintenance and was told the fuel pump was cracked and causing a leak and fuel smell. the fuel smell was coming in the interior and around the vehicle. the vehicle was taken to the dealer who stated there was a recall nhtsa campaign id number: 12v459000: fuel system, gasoline:delivery:fuel pump. but his vehicle was not included in the recall due and also the state in which he lived in was not included. this recall was state only. the manufacturer was notified who stated the recall does not include his vehicle and his home state. they offered no other assistance. the failure mileage was 105,000. mw | |||
| 09/11/2012 | 100000 | 1 | |
| Fuel pump leaking. strong gas fumes in the cab of car as well as outside. gas pooling on top of gas tank. there have been two recalls on this make and model and year for leaking fuel pumps, but confined to southern states, although i have read about issues in other states as well. *tr | |||
| 09/11/2012 | 100000 | ||
| Fuel pump leaking. strong gas fumes in the cab of car as well as outside. gas pooling on top of gas tank. there have been two recalls on this make and model and year for leaking fuel pumps, but confined to southern states, although i have read about issues in other states as well. | |||
| 10/01/2012 | |||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that there was a strong smell of fuel around the vehicle. the vehicle was taken to a mechanic who inspected the vehicle and advised that there was a crack on the return port at the fuel pump. the vehicle was repaired by the mechanic. the manufacturer was notified who stated that although there was a recall for the failure under nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump), her vin was not included. the manufacturer offered no further assistance. the failure mileage was unknown. kmj | |||
| 10/01/2012 | 0 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated there was a strong smell of fuel around her vehicle. the vehicle was taken to a mechanic shop who inspected the vehicle and stated there was a crack on the return port at the fuel pump. the vehicle was repaired by the mechanic at a cost to the contact. the manufacturer was notified who stated there was a recall nhtsa campaign id number: 12v459000: fuel system, gasoline: delivery: fuel pump. but her vin was not included. they offered no other assistance. the failure mileage was unknown. mw | |||
| 09/20/2012 | 91000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that the vehicle emitted a strong fuel odor while parked. the contact inspected the vehicle and found that the vehicle was leaking fuel. the vehicle was taken to the dealer who diagnosed that the fuel line was cracked causing the fuel to leak. as a result, the fuel system assembly needed to be replaced. the vehicle was not repaired. the manufacturer advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) and denied assistance with the repair. the failure and current mileage was 91,000. pmb | |||
| 07/18/2012 | 87000 | ||
| Tl* the contact owns a 2007 pontiac g5. the contact stated that while driving fuel fumes were emitted into the vehicle. the contact mentioned that after parking the vehicle she noticed that there was a puddle underneath the vehicle. the vehicle was taken to a mechanic who diagnose that the fuel pump needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 87,000. | |||
| 09/20/2012 | 91000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that the vehicle emitted a strong fuel odor while parked. the contact inspected the vehicle and found that the vehicle was leaking fuel. the vehicle was taken to the dealer inspected the vehicle and located the failure at the fuel line was cracked causing the fuel to leak. the dealer advised that the fuel system assembly needed to be replaced. the vehicle was not repaired. the manufacturer advised that the vehicle was not included in nhtsa campaign id number: 12v459000 (fuel system, gasoline: delivery: fuel pump) and denied assistance with the repair. the failure and current mileage was 91,000. li | |||
| 07/18/2012 | 87000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that while driving fuel fumes were emitted into the vehicle. the contact mentioned that after parking the vehicle she noticed that there was a puddle underneath the vehicle. the vehicle was taken to a mechanic who diagnose that the fuel pump needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 87,000.pmb | |||
| 07/18/2012 | 87000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that while she drove the vehicle, she smell gas inside of the vehicle. the contact stated that she parked her vehicle and noticed that there was a puddle underneath the vehicle. the vehicle was taken to a mechanic and they stated that the fuel pump needed to be replaced. the vehicle was repaired. the manufacturer was notified and provided no assistance. the failure mileage was 87,000. ap | |||
| 09/04/2012 | 1 | ||
| I attempted to get a tx vehicle inspection and was advised there was a gas leak. i took the vehicle to firestone and they stated it was the fuel pump which they replaced and charged me $600 for parts and labor. i googled the issue afterwards and found there had been a recall for this problem, but when i contacted gm, they stated my vin was not included in the recall. i just think it's strange that i am seeing others with this same issue being told the same thing about vin specific. is it not possible some vins were left out? *tr | |||
| 09/04/2012 | |||
| I attempted to get a tx vehicle inspection and was advised there was a gas leak. i took the vehicle to firestone and they stated it was the fuel pump which they replaced and charged me $600 for parts and labor. i googled the issue afterwards and found there had been a recall for this problem, but when i contacted gm, they stated my vin was not included in the recall. i just think it's strange that i am seeing others with this same issue being told the same thing about vin specific. is it not possible some vins were left out? | |||
| 08/01/2012 | 70000 | ||
| Tl-the contact owns 2007 pontiac g5. the contact stated that fuel was leaking from the fuel pump module valve. the vehicle was taken to an independent mechanic for a routine maintenance when they noticed the leaking of fuel coming from under the vehicle and gas smell from the interior and exterior of the vehicle. the vehicle was then taken to the dealer who stated that the fuel pump needed to be replaced. the manufacturer was not notified. the failure was 70,000. pmb | |||
| 08/01/2012 | 70000 | ||
| Tl-the contact owns 2007 pontiac g5. the contact stated fuel was leaking from the fuel pump module valve. the vehicle was taken to a mechanic shop for a routine maintenance when they notice the leaking of fuel coming from under the vehicle and gas smell from the interior and exterior of the vehicle. the vehicle was then taken to the dealer who stated the repairs on the fuel pump module valve will cost the contact $707. the manufacturer was not notified. the failure was 70,000. mw | |||
| 07/10/2012 | 73000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the owner of the vehicle would smell gasoline abnormally from the interior of the vehicle. the owner took the vehicle to a repair shop to get inspected where they stated that the fuel pump module needed to be replaced. the vehicle was not repaired. the manufacturer was notified and stated that the vehicle would not be repaired under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was 73,000. kmj | |||
| 07/10/2012 | 73000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the owner of the vehicle would smell gasoline whenever she was in the vehicle. the owner brought the vehicle to a repair shop to get inspected and they stated that fuel pump module needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that the vehicle would not be able to be repaired under recall nhtsa campaign id number: 09v419000, component: fuel system, gasoline:delivery:fuel pump. the failure mileage was 73,000. ap | |||
| 07/30/2012 | 90000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that the vehicle would not start. then vehicle eventually started after multiple attempts. the contact also smelled a fuel odor while parking the vehicle. the vehicle was not taken to the dealer. the manufacturer was notified and stated that the vehicle was not included in any recalls. the failure and current mileages were 90,000. sm. | |||
| 07/12/2012 | 74000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that the fuel pump leaked at all times. the vehicle was taken to the dealer, who diagnosed that the fuel pump was cracked. the vehicle was not repaired and the dealer offered no further assistance. the manufacturer was not notified of the failure. the failure mileage was 74,000 and the current mileage was 77,000. sm. | |||
| 07/30/2012 | 90000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated while trying to start her vehicle the vehicle would not start. she had to started a couple of times to get the vehicle to start. she also stated while parking the vehicle she smell gas coming for the vehicle. the vehicle was not taken to the dealer. the manufacturer was contacted and they stated her vehicle was not under recall. the failure and the current mileage was 90,000.jp | |||
| 07/12/2012 | 74000 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that the fuel pump leaked at all times. the vehicle was taken to the dealer, who diagnosed that the fuel pump was cracked. the vehicle was not repaired and the dealer offered no further assistance. the manufacturer was not notified of the failure. the failure mileage was 74,000 and the current mileage was 77,000. sm. | |||
| 07/12/2012 | 74000 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that the vehicle fuel pump leaks all the time. the vehicle was taken to the dealer who diagnosed that the failure was that the fuel pump was with a crack. the vehicle was not repaired and the dealer offered no other assistance. the manufacturer was not notified of the failure. the failure mileage was 74,000 and the current mileage was 77,000. lg | |||
| 06/01/2012 | 90000 | ||
| Tl-the contact wns a 2007 pontiac g5. while parked, the contact smelled a strong odor fuel inside and outside of the vehicle. a certified mechanic inspected the vehicle and stated the plastic supply on the reservoir assembly cracked which resulted to fuel leaking onto the ground from the fuel tank. there was a recall associated with nhtsa campaign id number 09v419000 (fuel system, gasoline:delivery:fuel pump). the vehicle was ineligible under the recall due to the vehicle not originally being sold or currently registered in the states mentioned in the recall defect. the vehicle had not been repaired. the approximate failure mileage was 90,000. the vin was unavailable. kmj | |||
| 01/15/2012 | 139000 | ||
| Tl* the contact owns a 2007 pontiac g5. while driving approximately 40 mph, the contact noticed a fuel smell inside of the vehicle. also, the fuel in the vehicle began to cease faster than usual. the vehicle was not taken to the dealer for a diagnostic test. there was a recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 139,000. | |||
| 06/01/2012 | 7700 | ||
| Tl* the contact owns a 2007 pontiac g5. the contact stated that while driving 65 mph, he began to smell a fuel odor. the vehicle was taken to a personal mechanic for diagnosis and the contact was informed that the fuel pump cracked and fuel was dripping on the exhaust. the contact was then informed of the recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). the manufacturer was notified and informed the contact that the vin was not part of the recall. the contact was also advised to keep his receipts in case the recall was expanded at a later date. the vehicle was repaired. the failure and current mileages were 7,700. | |||
| 01/15/2012 | 139000 | ||
| Tl-the contact owns a 2007 pontiac g5. while driving approximately 40 mph, the contact noticed a fuel smell inside of the vehicle. also, the fuel in the vehicle began to cease faster than usual. the vehicle was not taken to the dealer for a diagnostic test. there was a recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 139,000. sm. | |||
| 06/01/2012 | 7700 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that while driving 65 mph, he began to smell a fuel odor. the vehicle was taken to a personal mechanic for diagnosis and the contact was informed that the fuel pump cracked and fuel was dripping on the exhaust. the contact was then informed of the recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). the manufacturer was notified and informed the contact that the vin was not part of the recall. the contact was also advised to keep his receipts in case the recall was expanded at a later date. the vehicle was repaired. the failure and current mileages were 7,700. sm. | |||
| 01/15/2012 | 139000 | ||
| Tl-the contact owns a 2007 pontiac g5. while driving approximately 40 mph, the contact noticed a fuel smell inside of the vehicle. also, the fuel in the vehicle began to cease faster than usual. the vehicle was not taken to the dealer for a diagnostic test. there was a recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure and stated that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 139,000. sm. | |||
| 06/01/2012 | 7700 | ||
| Tl-the contact owns a 2007 pontiac g5. the contact stated that while driving 65 mph, he began to smell a fuel odor. the vehicle was taken to a personal mechanic for diagnosis and the contact was informed that the fuel pump cracked and fuel was dripping on the exhaust. the contact was then informed of the recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). the manufacturer was notified and informed the contact that the vin was not part of the recall. the contact was also advised to keep his receipts in case the recall was expanded at a later date. the vehicle was repaired. the failure and current mileages were 7,700. sm. | |||
| 01/15/2012 | 139000 | ||
| Tl- the contact owns a 2007 pontiac g5. while driving approximately 40 mph the contact noticed a fuel smell in the vehicle. also the fuel in the vehicle began to cease faster than usual. the vehicle was not taken to the dealer for diagnostic. there was a recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump) that may be related to the failure. the manufacturer was made aware of the failure and stated the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 139,000. da | |||
| 06/01/2012 | 7700 | ||
| Tl- the contact owns a 2007 pontiac g5. the contact stated that while driving 65 mph he began to smell fuel. the vehicle was taken to a personal mechanic for diagnosis and was informed the fuel pump had cracked and fuel was dripping on the exhaust. the contact was then informed of the recall under nhtsa campaign id number: 09v419000 (fuel system, gasoline:delivery:fuel pump). the manufacturer was notified and informed the contact that his vin was not part of the recall however he should keep his receipt as the recall could be expanded later. the vehicle was repaired. the failure and current mileages were 7,700. dt | |||
| 05/14/2012 | 83000 | ||
| My pontiac g5 2007 took several times to turn over and start. we've noticed a strong gas smell and upon looking under the car we are having a gas leak. the gas isn't dripping down however more like a condensation all over the outside of the gas tank. i noticed they have had a recall on this before (nhtsa campaign id number: 09v419000) and (gm recall no. 090226), however gm is not considering this as a recall. this is not acceptable because it states if this issue isn't correct it could cause a fire! i for one do not feel safe driving this car let alone my wife (especially being her car). the issue stated in the recall is (fuel system, gasoline:delivery:fuel pump) so i'm not understanding why i haven't been notified for this issue especially when the recall deals with my car. | |||