Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - ELECTRIC POWER ASSIST SYSTEM
10V073000GENERAL MOTORS CORP. V (Vehicle)105088903/29/2010MFRGENERAL MOTORS CORP.03/03/201003/03/2010
Defect SummaryGeneral motors is recalling certain model year 2005-2010 chevrolet cobalt and model year 2007-2010 pontiac g5 vehicles equipped with electric power steering. the driver may experience a sudden loss of power steering assist that could occur at any time while driving.
Consequence SummaryIf power steering assist is lost, it would require greater driver effort at low vehicle speeds, increasing the risk of a crash.
Corrective SummaryDealers will replace the electric power steering motor free of charge. the safety recall began on march 29, 2010. owners may contact chevrolet at 1-800-630-2438 and pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
NotesGm's recall no. n100023.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
PIC-544104/01/201110038727Ready06/27/2011
PIC-544104/01/201110038727Gm: there are multiple warning lights on. there is harsh shifting, hard steering, and no start. there may be multiple trouble codes stored. *rm06/27/2011
07023200708/01/2009SB-07-02-32-007A10022958Diagnostic tips for power steering inoperative/steering wheel hard to turn, power steering message displayed on dic, dtc's c0176, c0176, c0475, c0476, c0550, u2105, u2107 set. *nj updated 2/17/10. *pe updated 310/09/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
09/19/2012189000
 Tl- the contact owns a 2008 pontiac g5. the contact stated that while traveling 65 mph, an unknown warning light illuminated as the vehicle became difficult to steer. the contact was able to merge to the side of the road. the vehicle was restarted and began to function normally. the vehicle was able to be driven to the contact's home but was not taken to a mechanic or the dealer. the vehicle was not repaired. the manufacturer was contacted about the issue and informed the contact that the vehicle was not included in nhtsa campaign id number 10v073000 (steering:electric power assist system). the failure and current mileages were 189,000. kmj
09/19/2012
 Tl- the contact owns a 2008 pontiac g5. the contact stated while traveling 65 mph an unknown light illuminated. the vehicle became difficult to steer. the contact was able to merge to the side of the road. the vehicle was restarted and began to function normally. the vehicle was able to be driven to the contact's home. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted about the issue and informed the contact that their vehicle was not included in nhtsa campaign id number 10v073000 (steering:electric power assist system). the failure and current mileages were 189,000. mh
06/04/201285500
 There is something wrong with the steering in these cars. steering will still lock up, lock up, at low vehicle speeds. the recall two years ago has not helped the situation. there is something wrong with the steering column and steering rack with these cars. suspension/steering clunks and rattles like it is about to fall off! very unsafe!
02/19/2010
 No steering, crashed into a pole.
10/15/201069000
 Tl- the contact owns 2008 pontiac g6. while traveling 15 mph the contact noticed a hissing sound coming from the front end of the vehicle, seconds later the contact noticed that the power steering had suddenly stop functioning. the vehicle was taken to the dealership where the contact was informed that the failure could not be determined. there were no prior warnings. the current and failure mileages were 69000 .bml
06/14/200920000
 While trying to park my 2008 pontiac g5, the steering will lock up. no warning light or warning messages come on. the steering literally locks for a second and then goes back to normal. this began happening at about 20,000 miles. it will do this occassionally without warning.
07/07/200915000
 Intermediate shaft on a 2008 pontiac g5 was replaced due to clunking when turning the steering wheel while vehicle is traveling at a low speed. the problem started around 15,000 miles and the part was replaced by the dealer at 29,000 miles.
04/05/201034000
 Control arm bushings in a 2008 pontiac g5 (chevy cobalt twin) needed replacing at 34,000 miles. steering would make loud noises when hitting bumps and was told that the steering can fall apart if not repaired.
06/22/20081
 Approaching a busy intersection, my pontiac g5's brakes failed to work. i could tell the hydraulics systems was working as i could hear metal on metal but it did nothing to slow down the vehicle. the vehicle's cdr showed the vehicle accelerating at full throttle although i know my foot was on the brake pedal as evidenced by the metal on metal sound. plus a witness saw smoke coming from my vehicle. i was able to turn prior to going through the intersection and aimed for a fire hydrant to try to slow down. it did nothing to slow the vehicle, i tried to turn right to join the traffic direction, but the steering did not work. i then hit another vehicle. *tr
02/01/201035000
 Tl*the contact owns a 2008 pontiac g5 coupe. while driving approximately 8 mph in a parking lot the contact tried to turn the steering wheel; however, it failed to turn causing him to crash into a concrete post. the dealer confirmed that the failure was caused by the steering column. the vin was not available. the failure mileage was 35,000.
09/28/2009400001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) fall of 2009 in a 2008 pontiac g5 [xxx]traveling north on rt 119 toward indiana pa, slowing down to exit car steering failed car went directly into the guard causing my mother , sister and her friend to be brought to the hospital with injuries. no air bag deployment at all. *tr