Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| UNKNOWN OR OTHER | ||||||
| AQ10001 | GENERAL MOTORS CORP. | 11/18/2010 | Fleet Vehicle Recall Completion Audit | |||
| The agency, particularly in recent months, has been informed of incidents involving allegations of personal injury and death claimed to have been caused by safety defects and failures to conform to minimum federal motor vehicle safety standards (fmvss) on rental car vehicles for which a safety recall to remedy the safety defect or noncompliance had allegedly not been performed prior to the rental car company's lease of the vehicle.nhtsa understands that there is presently a petition before the federal trade commission (ftc) seeking to prohibit at least one rental car company from renting vehicles on which safety recall campaign remedies remain outstanding.the purpose of this audit query (aq) is to investigate recall remedy completion by rental car companies on the above-listed safety recall campaigns.these campaigns were chosen due to their inclusion of vehicles used in the rental market.this information is expected to provide the agency an indication of how completely and how quickly rental car fleets, in general or individually, perform necessary recall-related repairs or other remedies on the vehicles owned and then leased for use on the roadways.this aq is opened. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 09/06/2012 | 76000 | ||
| On today's date my ignition was stuck preventing me from starting my vehicle i check to make sure it was in park and giggled the steering when'll as advised but my ignition would not turn | |||
| 04/12/2012 | 51503 | ||
| The engine would not shut off we had to disconnect the battery to shut the engine off then the key would not come out of the ingination we have another car the same model and year and it did the same thing two months ago and it was covered under a recall they claim this one is not | |||
| 09/01/2011 | 59474 | ||
| I was presented with the unsafe condition of being unable to turn the key in my ignition to shut off the vehicle. i attempted turning the key to the off position and it would not move. i repeatedly shifted the car from park to drive and turned the steering wheel in an attempt to loosen the key. my attempts also included enlisting the help of my wife to make sure i was trying to shut the car off correctly. after 30 minutes of idling in the driveway, i pulled the fuel pump relay to starve the vehicle of fuel and it shut off with the key still stuck in the run position. i then disconnected the battery to shut off the lights. i had a spare set of keys so i locked the car doors in my driveway with the keys still in the ignition. the following morning, i called my employer and notified them i would be unable to get to work. i then unlocked the doors with my spare keys, reconnected the battery, and took my car to martin chevrolet in saginaw, michigan. upon arriving i was again unable to shut the vehicle off and it idled while i was checked in. she informed me that this was a common problem with the chevrolet cobalt and pontiac g5 vehicles. faced with no other option but to have my vehicle fixed, i paid the dealership to replace the cylinder (02188-pck) and provide me with a new key. the unsafe condition of being unable to shut off a running vehicle is unacceptable. i have done several searches online and this appears to be a common problem with chevy cobalts and pontiac g5 vehicles. gm has also released a technical service bulletin (#09-02-35-005b) reporting this problem for vehicles produced before april 2009. they have also released a newly designed ignition lock cylinder to eliminate this problem and i believe it should be fixed under their powertrain warranty or a recall. | |||