Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/11/200970001
 I bought 4 cooper tires in january 09 at the cost of $702.00. i went in on 08/12/09 to have them rotated. i was informed that 2 of the tires were fine, but that 2 of the tires needed to be replaced. these are 60k tires and i have put 7k on them. cooper states that to replace them i will have to pay 18% on one tire and 15% on the other. my contention is that these were evidently defective tires to begin with that were obviously not safe. i had noticed my car was hydroplaning but could not understand that since they were relatively new.i talked with cooper tires and they say i still have to pay for the tread i used and i feel like that is wrong. had something happened to me i can guarantee they would have had to take notice then.. a statement was made that by a rep from cooper that i must be an irresponsible driver. i am 62 and i am not hard on my car.it is a 2006 g6 pontiac and it only has 47,000 miles on it. i just want to make it known so that hopefully it will not happen to someone else. i will replace the tires this weekend but i still believe that it should not be at my expense. i would appreciate someone letting me know this complaint has been reviewed. *tr
02/28/2009296001
 On 2/28/09 i noticed that my steering wheel was pulling severely to the left, while it felt like the rest of the car was pulling to the right. this got progressively worse and was difficult to control the car when turning corners. decided not to take the interstate. heard a loud thump and car veered to the left. the entire left wheel assembly had fallen off the car while i was driving on a busy street in heavy traffic. when the tire and assembly came off it pushed out the left front fender and bent it from the weight of everything coming apart. police responded and told me had i been on the interstate it could have been fatal. car was towed to dealer. car is 2.5 yrs. old, 29k miles. *tr
02/17/200826000106/06/2006
 I leased a 06' pontiac g6 in june of 06' and i've had nothing but problems with the car since i got it. on 2/16/08 i was on my way to florida for vacation and i was half way there when i noticed the brakes were grinding. i only have 26,000 miles on my car and this was the first long distance to ever be driven with my car. so when i arrived to florida on bad brakes i took it to a pontiac dealership and they told me i just needed brakes and it would cost 210 per brake because all they brakes had went. and i didnt have the money to pay for brakes (which very rarely go all at once or at 26,000 miles.) i had just replaced all 4 tires a week prior. so i took my car to have a second opinion at another place who specialize in brakes only and they found that the calipers in my car had malfunctioned and they wore the brakes down to bare metal. pontiac refused to pay and told us that brakes aren't in the warranty and that it's normal wear and tear. which i know first hand its not. my father has a 04' kia and hes been back and forth to florida 4 times and has 36,000 miles and hes never replaced his brakes or tires. this is totally ridiculous and i know this is not normal to happen to a car. *tr
08/23/20069300102/06/2006
 I started having problems with my car vibrating in august 2006. i took it to the dealership. they said they were unable to duplicate the problem. approximately three weeks later i took it to the dealership again. this time i rode with the mechanic. he said it was vibrating because it was out of balance. i had the car balanced and then it began pulling to the left and continued to vibrate. i took it to the dealership again. this time they said it needed to be aligned. i had the car aligned. the care still pulled to the left. at that time they said they would need to talk with a manager. they then diagnosed it was a problem with the tire. they said it was defective and that i would need to bring it in so they could get the numbers off the tire for them to order a new tire. that was 2.5 months ago. i have since asked that another brand of tire be put on the car, but they will not do that because they say it is not a safety concern. i have a letter from a mechanic at an agency that specializes in tires/wheels. they feel it is a safety concern and have advised me not to drive the vehicle until it is fixed. *nm
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
05/13/2006991
 My problems started with this car before i even got home with my new purchase. i had 2 children in the car and the tire blew off the rim damaging the fender notes from the invoice state that parts and labor to be billed to 67d 67f, cannot warr tire that has been mounted wrong on 1st repair then on 6/26/06 paint was refinished due to clear coat peeling on the hood. on 11/06/06 radio does not play cd's and radio was replaced. 3k mile service with motor silk. also airbag light was staying on and they said they found a wire to sdm loose and repaired wire. also right rear tire was leaking air. 4/20/2007 engine was knocking loud when first started in morning at that time they replaced the lifters. the engine was replaced shortly after that and again had problems with the air bag light staying, dealership again said it was a sensor but this is only a few of many issues i've been having with this car. please contact me and we will go through each one or you can contact the dealership where this lemon was purchased and request the records (i have a copy too).... *tr
TIRES - SIDEWALL
01/01/20081
 While driving home i noticed my car was pulling to the right,and i hear a thumping sound , the front passenger side was flat. it was split at the sides 3 inches from the top of the tire. after taking the tire to the dealer it was determined to be defective since the tire only had 192332 miles in it. my concern is this going to happen to the other tires. thankfully i was only driving at 30mph, what if i had been going faster and the tire blewout?i forgot to mention that not only was the tire split on the outside but on the inside as well.iwanted the dealer to replace all four tires but they will only replace the defective one. i also called the pontiac customer assistance line and asked them to replace all four tires.they said no i feel unsafe driving on these tires. p216/60r16 uniroyal tiger paw touring (5r)*cn