Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/19/201147000
 Tl- the contact owns a 2008 pontiac g8. the contact stated while driving at various speeds, he heard a clanking noise in the steering column. the contact also stated that whenever the brakes were applied, the vehicle would pull toward the left or right. the vehicle was in the process of being taken to an authorized dealer to have the failure diagnosed. the manufacturer was made aware of the failure and referred the contact to a dealer. the failure mileage was 47,000. rvk
04/19/201147000
 Tl-the contact owns a 2008 pontiac g8. the contact stated that while driving at various speeds, he could hear a clunking noise coming from the steering column. the contact also stated that whenever the brakes were applied, the vehicle would pull toward the left or right. the vehicle was in the process of being taken to an authorized dealer to have the failure diagnosed. the manufacturer was made aware of the failure and referred the contact to a dealer. the failure mileage was 47,000. sm.
11/23/201086000
 I first noticed this last year when i went to ny for thanksgiving. everytime i turned to the left my car would shimmy and shake, i was told i was missing a weight on my rim so i didnt think anything of it. as the year went on it would only happen every so often and at times would do it at all. it started to act up again but wouldnt stop and even stepping on my brakes would cause it. i brought it to a local shop and they advised that my ball joints were shot and to bring it to a dealer. so i did this and then the dealership then tells me that my ball joints are shot, which then ruined my rotors (brakes are fine) and that my hub bearings could also be ruined. with that being said they said i needed 3 more tires...i've already went through 9 of them. when i talked to the guy at the first shop he said that i only need one tire and the rest are fine so not sure why the dealership would tell me this. it was over $1,000 to fix everything not including my tires so i brough it to the local shop whom said they could order the parts and have the job done for less than $600 (no inluding the one tire which is $170.00). i contacted gm about this due to seeing bulletin's posted on here for the same issues with this car but they wouldnt help or give me an inch and basically left it in my lap and said you have to take care of it. i have also found out that the parts for my car are getting low and that when gm runs out of them they will not be making anymore. not all of this car has after market parts. as of right now just the rotors do and the windshield wipers have to be ordered as well. i was disappointed in gm service because the first guy i talked to said it was a falty part then the next guy who took over the case said it wasnt.
05/31/201142000
 Vehicle was making a crunch like noise while driving over the least little bump. i was on my way to a doc appointment 45 minutes from home and immediately called the dealer where i purchased the vehicle. i dropped the vehicle off the same evening for service the next day. the service department called to tell me i had bad ball joints and they did not have them in stock so i would have to wait another day for the repairs. i asked if i could pick the car up until they got the parts and they told me it was dangerous to drive it. the car had only 42,000 and the ball joints were not covered under warranty. i phoned gm to tell them about my problem and they informed me that this was not a big enough issue for a recall. so perhaps if i hadn't acted immediately the outcome could have been life threatening and maybe then it would have been a big enough issue. i ended up paying $778 for the repair. please do not let someone die before gm has to recall this problem.