Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - WHEEL AND HANDLE BAR
96V249000GENERAL MOTORS CORP.from 07/01/1996 to 07/31/1996V (Vehicle)42401/06/1997MFRGENERAL MOTORS CORP.12/17/199612/20/1996
Defect SummaryThe steering column lower pinch bolt was not properly tightened during assembly.
Consequence SummaryAn undertorqued pinch bolt can rattle and cause looseness in the steering system. if the pinch bolt backed out of the joint completely, rotation of the steering shaft against the connector could cause increasing looseness in the steering system and result in loss of steering and an accident.
Corrective SummaryDealers will inspect the steering column pinch bolt for correct torque and, if necessary, tighten the bolt to the specified torque.
NotesOwner notification:owner notification will begin during january 1997. note:owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact buick at 1-800-521-7300 or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
83320810/01/1998602826Some customers may comment about a squeak/ squawk type noise coming from the steering column area when turning the steering wheel. *yc01/13/1999
STEERING - WHEEL AND HANDLE BAR
97110173320911/01/199754191Experiencing a squeak/squawk noise coming from the bottom of the steering column. *yc03/30/1998
9607401/01/199752082Recall 97v-037 - general motors has decided that a defect which relates to motor vehicle safety exists in certain 1996 buick skylark and pontiac grand am model vehicles - the steering column lower pinch bolt may not fhave been tightened to07/17/1997

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING
RQ03001GENERAL MOTORS CORP.01/02/200309/15/2003POWER RACK AND PINION STEERING FAILURE
 Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019.
STEERING - RACK AND PINION
RQ03001GENERAL MOTORS CORP.01/02/200309/15/2003POWER RACK AND PINION STEERING FAILURE
 Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/15/200210700
 My main problem is the steering column. when it is time to take the key out of the ignition it gets stucks. your unable to take the key out until the car wants to let it go. sometimes this ends up to be a 45 minute to an hour wait. the place i bought it from said they fixed it. of course, aftr the warranty was up so wasn't the key once again getting stuck. had the whole steering column replaced for about $500.00 no problems for about 2 months and now once again key is getting stuck.
01/14/2004690003
 While driving and turning to the left there was no steering. also, brake failed, and vehicle intermittently stalled. *ak
07/06/1999
 When driving at any speed, transmission went out, causing vehicle to stall/jerk.upon applying the brakes, they went to the floorboard, resulting in extended stopping distance. also, steering is turning on its own, and dealer can't determine the problem. *ak
STEERING - COLUMN
05/10/20027003/22/2002
 Interior lights come on intermittently while driving, there are recalls 88v927000 and 96v257000; but this vehicle is not affected due to vin. *ak the invoice states that they checked the recall/campaign-they had to install engine wiring harness, replace the ignition switch and the steering column tilt lever. *scc
STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE
 (5) times while driving the headlights and the dash lights went off and the anti-theft system light will come on and the vehicle will stall out. problem is hard to duplicate while at dealership. can not fix the problem. *ak
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
05/29/2000303/01/1996
 This is the third replacement of the ignition lock cylinder within two years 1998-2000. it seems to need replaced every 9-12 months. i feel this is an obvious problem and should be corrected. the seat anchor has been reported each time i take the car to the dealership. the last time i was told to recline the seat to prevent the problem. i do not feel this is an acceptable answer to the problem. *ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
07/04/1996112/21/1996
 Failure of the passenger side air bag, consumer was not involved in an accident and the passenger's side air bag deployed.*ak power steering pump needs replaced. leak around air intake. clicking noise occurs in the right front wheel area. *slc
STEERING - LINKAGES
 Owner states that steering arm bolts were faulty. also, there were other defective items, such as faulty motor mounts and faulty transsmission mounting bolts. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
12/01/19971
 Lower control arm bushings are experiencing excessive wear and have disintegrated. consumer was informed that this is due to a factory related defect. also, front struts are noisy and squeaky, a metal to metal sound. *ak dealer replaced tie rods when crushing sound in front end was first heard. *slc
10/17/1996
 While driving vehicle at (10) mph the driver's side wheel collasped because the inner tie rod broke. *ak
STEERING - WHEEL AND HANDLE BAR
05/10/20027003/22/2002
 Interior lights come on intermittently while driving, there are recalls 88v927000 and 96v257000; but this vehicle is not affected due to vin. *ak the invoice states that they checked the recall/campaign-they had to install engine wiring harness, replace the ignition switch and the steering column tilt lever. *scc
204/01/2097
 No summary listed for above vehicle. *ak
101/01/1997
 No summary listed for above vehicle. *ak
07/01/2000101/01/1996
 Is this still a free fix? your campaign #: 96v249000. no safety defect listed within summary. *ak
 While traveling and making a turn sterring whieel locked up, causing consumer to jerk the sterring wheel . please provide further inforjmaton. drl has been contacted. *ak
09/01/199710010/01/1995
 Steering column failed causing the ignition key to stick intermittently.
 Owner states that her vehicle has been in the shop 14 times for her steering, steering wheel locks while making a turn and dealers are unable to corret problem; also, the front end shakes. *ak
07/31/1996101/22/1996
 Steering problems.
05/23/1995
 During turning manuevers steering wheel locked up. explain in more detail. *ak