Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/30/2011 | |||
| Tl-the contact owns a 1999 pontiac grand am. the contact stated that while driving 35 mph, the front driver's air bag unexpectedly deployed. the contact was involved in a crash as a result. the contact suffered injuries as a result of the air bag deployment and was taken to the hospital for treatment. the vehicle was driven home and the failure was not diagnosed. the vehicle was not repaired and the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unavailable. kmj | |||
| 12/30/2011 | |||
| Tl-the contact owns a 1999 pontiac grand am. the contact stated that while driving 35 mph, the front driver's air bag unexpectedly deployed. the contact was involved in a crash as a result. the contact suffered injuries as a result of the air bag deployment and was taken to the hospital for treatment. the vehicle was driven home and the failure was not diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unavailable. sm. | |||
| 03/07/2007 | 1 | 04/01/2006 | |
| Tl* the contact owns a 1999 pontiac grand am. while driving 35 mph the contact drove over a manhole cover ,causing the driver's side airbag to deploy. the airbag warning light was not illuminating prior to the incident. the insurance company deemed the vehicle totaled since the airbag deployed. the contact could provide a copy of police report and photos. *ak | |||
| 08/15/2006 | 87000 | 1 | 05/01/2004 |
| Air bags deployed without an accident or front end damage. dealer inspected vehicle after incident and could not explain why air bags deployed. *nm | |||
| 11/15/2002 | 0 | ||
| 1)second time they cleaned injectors advisor said it was because i used 89 octane instead of 87 (2 digital readout on radio becomes illegible covered by fid. i declined repairs (3 air bag they found sir coil bad i declined to pay $400.00 for repairs should have been covered by fid or gm has never been deployed. | |||
| 04/15/2004 | 1 | ||
| This is a general complaint about airbags. i was in medium grade accident and airbags deployed. i was traveling at maybe 10mph. the seat belt was plenty of protection. the airbags deployed knocking me unconcious for a few minutes and i have severe pain from this. *ak | |||
| 70000 | 1 | 12/01/2001 | |
| Consumer complained about an intake manifold gasket leak. consumer worried that the leak may damage the engine. *ak in two 2 1/2 years, the consumer replaced the alternator, water pump, serpentine belt, two throttle position sensors, ignition coils, thermostat, 1 module, battery, and the airbag was gradually coming out without force. *sc | |||
| 09/11/2003 | 0 | 06/14/2002 | |
| I was in an accident and my air bags did not go off i tried to call gm and they would not help me at all. | |||
| 03/20/2003 | 60000 | 3 | 11/21/1998 |
| Had coolant leak from intake gasket at 65,000 miles. horn does not work again (been to shop 3 times previously) 2 times could not duplicate, 1 time replaced spring in switch. this was while under warranty, now that it is not under warranty, the dealership has asked me to pay $188.34 to fix a short under the airbag. this short had to exist previous to the warranty expiring. i have never opened the steering wheel cover. also, when vehicle was less than 2 years old, the brakes would pulse and make heavy rumbling noise whenever trying to depress the brakes going down a very minor hill. had dealer replace pads, still exhibited same behavior. *jb | |||
| 12/30/2002 | 2 | 08/03/1998 | |
| The day of this accident neither one of my airbags deployed, i was wondering if that was a defect or what? ts | |||
| 10/04/2002 | 1 | 04/01/2099 | |
| Injectors cleaned 2 times was told by service advisor john eisenreich engine missing was because i used 5 gallons of bp 89 fuel instead of 87 said this engine can't run on 89 fuel air bag they found bad sir coil should have been covered by f.i.d. or gm i declined paying for the repair this item should be covered. dt | |||
| 10/11/2002 | 1 | ||
| Consumer states his wife was driving when she got rear ended, causing her to hit another automobile in the back. he states that her air bags did not deploy. driver states she was not moving at all. driver was injuried as well as a 10 year old passenger who was riding in the front passenger seat. mr | |||
| 03/15/2002 | 2 | 12/17/1998 | |
| While consumer's vehicle was in a stand still position another vehicle rear ended consumer's vehicle, causing consumer's vehicle to rear end truck in front. upon impact, air bags deployed. manual stated air bag should not deploy on a rear end collision. consumer believes faulty sensors are the reason for air bag deployment. *jg *ak | |||
| 02/26/2002 | 1 | 09/01/1998 | |
| Horn is located beneath the srs module. pressing the horn at the srs module will not work. when lock button on the security is pressed horn will sound off. cruise control and airbag do seem to be affected. dealer was notified and are inspecting clockspring. *jg *ak | |||
| 03/24/2001 | 1 | 01/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 02/26/2001 | 1 | 10/10/2000 | |
| While driving, horn would not stop blowing, air bag fell into consumer's lap. *slc | |||
| 02/26/2001 | 1 | ||
| While driving stepped on brake pedal to stop vehicle, but brakes did not work. front brakes went out without a prior warning, and had to be replaced due to that problem. *ak steering squeaks due to loose steering rack. cigaret lighter inoperative and was replaced. horn was stuck due to horn ring and mulfuncton switch failures. air bag was loose and replaced. *yh | |||
| 02/26/2001 | 1 | 10/10/2001 | |
| Horn was activated and did not go off. was taken to dealer for check up on electrical system, and it was repaired. *ak the dealer was unable to find where the horen was shorting. the vehicle was taken back to the dealer due to radio malfunctioning, dome light and abs light comes on and das light blinks on and off. steering squeaks due to loose steering rack. cigarate lighter inoperative and replaced. air bag was loose and replaced. *yh | |||
| 12/20/1999 | 3 | 11/01/1998 | |
| Since this car was purchased new on november 1998 (1999 pontiac grand am) it has been in the repair shop for the following reasons: transmission was rebuilt, front end has been repaired 3 times, brakes repaired (warped rotors), air bag cover warped and was replaced, door paneling came off and was replaced with new paneling, glove box door was loose. | |||
| 03/07/1999 | |||
| No summary listed for above vehicle. *ak | |||
| 07/22/1999 | 1 | 04/01/1999 | |
| Air bags deployed while driving on a smooth concrete highway. gm claims an object hit the the floor panel on the under pasenger seat causing a dent and deployment of both airbags. | |||
| AIR BAGS - FRONTAL | |||
| 06/01/2011 | 16000 | ||
| Tl*the contact owns a 1999 pontiac grand am. while driving approximately 5 mph, the front driver side air bag inadvertently deployed without impact to the vehicle. the contact sustained injury to the upper and middle back area. the contact was able to resume driving. the failure had not been diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 16,000. | |||
| 06/01/2011 | 16000 | ||
| Tl-the contact owns a 1999 pontiac grand am. while driving approximately 5 mph, the front driver side air bag inadvertently deployed without impact to the vehicle. the contact sustained injury to the upper and middle back area. the contact was able to resume driving. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 16,000. js | |||
| 09/05/2009 | 123000 | 1 | |
| Car accident...no damage to be found on either car, and my air bags deployed. there is no sign of an impact. *tr | |||
| 05/07/2005 | 150000 | 1 | 12/30/1999 |
| Dt: air bags did not deploy. it had been raining and there was sand across the road. consumer hit the sand and started spinning and spun around several times at least 5 times, went down an embankment and hit a big pine tree with the front of the car. the air bags never deployed. *tt | |||
| 11/14/2004 | 80000 | 1 | 12/17/2002 |
| While driving 3 mph over a mud puddle the front air bag inadvertently deployed. vehicle was still drivable. dealership was notified, but did not resolve the problem. *ak the left front spring broke. *bf *nm | |||
| 12/31/2004 | 43134 | 1 | |
| The air bag light came on. consumer parked the vehicle and went inside the home. upon returning to the vehicle the passenger's side and driver's side air bags deployed. manufacture denied the claim and the insurance company refused to pay for repairs. *ak | |||
| 10/08/2004 | 95500 | 1 | |
| The consumer crashed into a tree and the air bags failed to deploy. *jb | |||
| 04/08/2004 | 1 | ||
| While driving 15 mph driver hit a pothole. driver was able to maintain control of the vehicle. both air bags did not deploy. driver was not hurt, and was able to drive the vehicle home. driver will contact the dealer within a few days. *ak | |||
| 04/12/2001 | 48000 | 1 | 01/08/2001 |
| Air bag deployment without impact. *ak | |||
| 05/19/2003 | 63000 | 1 | |
| While driving at 35 mph the frontal air bags deployed without impact. *jb | |||
| 11/25/2002 | 1 | ||
| Consumer loss control of the vehicle, which was due to a defect in the steering wheel column.*dt. also the airbags failed to deploy. *jb | |||
| 08/29/2002 | |||
| While driving at 35/40 mph involved in a frontal collision and none of the air bags deployed, causing injuries to passenger.*ak | |||
| 08/27/2002 | |||
| While driving 50mph a car hit consumer's vehicle in front right, and air bags did not deploy. causing serious injuries.*ak | |||
| 08/13/2002 | |||
| While driving 25mph vehicle was involved in a head-on collision, and air bags did not deploy, causing serious injuries.*ak | |||
| 06/27/2002 | 1 | ||
| Both air bags deployed while making a right turn in rainy weather. driver was unable to see after air bags deployed therefore hitting a curb. no injuries. *tt | |||
| 06/28/2002 | |||
| While driving both driver's and passenger's airbags deployed without warning, resulting in consumer's vehicle colliding with the curb. vehicle checked by dealer, who stated that airbag deployed after vehicle hit curb. dealer will not service vehicle until gmc comes to inspect.*ak | |||
| 06/24/2002 | 01/01/2002 | ||
| Front end damage along with other, neither air bags deployed why??*ak | |||
| 06/07/2002 | 1 | 10/01/2001 | |
| Was merging onto freeway ramp, front passenger side nicked rear left bumper of car in front, (who broke immediately), airbag inflated and blinded driver. driver then ran into center divider, causing extensive injury and damage to vehicle. *ak | |||
| 08/03/2001 | 1 | 09/01/1999 | |
| Both the driver and passenger side air bags deployed while the consumer was traveling at 10 mph causing minor injuries to the driver.(attorney for client) *yh | |||
| 03/10/1999 | 1 | 08/01/1998 | |
| Both air bags deployed at a very low impact collision causing injuries to the driver, inspection by auto body expert indicated no damage to the vehicle and the air bags deployed prematurely. the consumer wants the dealer to replace the air bags. *yh | |||
| 03/28/2002 | |||
| While at a complete stop vehicle was rear ended by another vehicle. upon impact, none of the air bags deployed.*ak | |||
| 12/30/2001 | 03/01/2001 | ||
| Although passenger airbag deployed, front seat passenger was thrown into windshield, suffering severe facial trauma and losing several teeth. bag either deployed too late or too low to protect passenger.*ak | |||
| 08/03/2001 | 1 | 09/01/1999 | |
| Both the driver and passenger side air bags deployed while the consumer was traveling at 10 mph causing minor injuries to the driver.(attorney for client) *yh | |||
| 03/10/1999 | 1 | 08/01/1998 | |
| Both air bags deployed at a very low impact collision causing injuries to the driver, inspection by auto body expert indicated no damage to the vehicle and the air bags deployed prematurely. the consumer wants the dealer to replace the air bags. *yh | |||
| 10/13/2001 | |||
| While driving at 30mph consumer's airbag deployed without warning. contacted dealer, and dealer stated consumer hit something to make airbag deploy. *ak | |||
| 06/23/2001 | 1 | 12/01/1998 | |
| Was hit on driver side front panel going 45 mph (not sure of the other driver's speed - posted speed for him was 30 mph), was pivoted and hit telephone pole head on. neither airbag deployed and the passenger restraint failed causing the passanger to hit the dash board and fracture her collarbone and caused injury to her left knee. my owners manual states any impact to the front no less than 14 mph should deploy the airbags. had the airbags deployed, my passenger would not have been injured so severely. i did not see the driver coming and had no time to brake. he ran a stop sign and did not brake either. there is no way he could have slowed my car down 31 mph with a full force pivot into a telephone pole that was only a few feet away.*ak | |||
| 06/22/2001 | |||
| While driving 65 mph consumer hit a tree and airbags did not deploy. damage to front end of vehicle. has not contact dealer yet.*ak | |||
| 06/02/2001 | |||
| Passenger's air bag deployed unexpectedly without a collison. dealer has inspected vehicle. consumer has notified manufacturer.*ak | |||
| 06/08/2001 | |||
| While traveling at an unknown speed vehicle swerved to avod hitting another vehicle, and went into a ditch. then, went backed across road and went into a culvert where the vehicle impacted a tree. both frontal air bags failed to deploy. consumer's step son was driving vehicle and was killed in crash, two other passengers suffered restraint belt injuries, and were released from hospital. please provide any additional information/attachments.*ak | |||
| 04/24/2001 | |||
| While vehicle was sitting in driveway both frontal air bags deployed when consumer was pulling into the driveway at approximately 2 to 3 mph. dealership is in possession of the vehicle for 3 weeks. however, they have not examined vehicle. please provide any additional information/attachments. *note: driver of vehicle has a pinched nerve in her arm due to deployment of air bag. *ak | |||
| 02/06/2001 | 1 | ||
| Steering wheel made noise and driver's side airbag dropped out and fell in laps. vehicle pulled to light, and dashlight flashed on and off. also horn was inoperable. *ak consumer states there is a noise in brake pedal, also abs light illuminated. air conditioner and heater inoperable. due to squeaky steering, dealer replaced steering rack which was loose and set toe. radio inoperable. *slc | |||
| 1 | 03/14/2000 | ||
| While driving traction control light came, brakes locked up, no steering ability, vehicle just shut off, then spunned around two 360 degree circles, driver's side back hit guard rail first, then driver's side front hit guard rail, no deployment of air bags in crash. cj | |||
| 08/19/2000 | 1 | ||
| Deer crossing road; hit accelerator pedal instead of brakes; hit guardrail head on, vehicle spun around, and hit another vehicle. upon impact, air bags failed to deploy. front end totaled. driver suffered facial injuries. *ak | |||
| 12/23/2000 | 2 | 09/01/2000 | |
| This the 2nd time the airbags failed to deploy the 1st time i hit a deer at 55 mph the 2nd time my girlfriend lost control and turned sideways in the road and hit the hillside at appx 50 mph hard enuf to lift the vehicle in the air and turn it 90degrees and smack the back of the car into the hillside. *ak | |||
| While traveling at 60 mph and as a result of running into a deer head-on air bags did not deploy at any time. please provide further information. *ak | |||
| 10/27/2000 | |||
| Front airbags deployed for no reason while consumer was traveling 45mph. vehicle was towed to dealer & they decided after inspection not to do anything to vehicle.*ak | |||
| 10/07/2000 | 1 | 08/18/2000 | |
| When driver lost control of vehicle and hit a tree head-on, there was no deployment of frontal air bags. vehicle will be repaired. *ak | |||
| 11/22/1998 | 1 | 11/01/1998 | |
| Passenger air bag failed to deploy and seat belt failed during the accident but deployed later when the passenger touched the dashboard causing injury. yh | |||
| 06/06/2000 | 2 | 07/01/1999 | |
| 11/15/1999 involved in 25 to 30 mph frontal collision, airbags did not deploy, resulting in 2 injuries, pontiac contacted several times and each time given different answers as to why the air bags did not deploy. first reason given was it liked a fraction of an inch to deployment, 2nd time pontia contacted they advised that it wasnt at fast enough speed for deployment, 3rd time contacted pontiac advised that i should be glad that the airbags did not deploy ,4th time contacted pontiac advised that car airbags do not deploy when other vehicle is pick-up size or larger the dealership and the body shop where i had vehicle repaired both advised that the air bags should has deployed on impact. have had the brakes rotors turned once and 2 months. now have to get new brakes on vehicle. *ak | |||
| 3 | |||
| Consumer was involved in three separate collisions in which driver's and passenger's air bags did not deploy. cause unknown. please give any further details. *ak | |||
| Consumer was traveling on the highway and another vehicle rear ended him. consumer's vehicle went into another vehicle, veered over into the shoulder part, and flipped over into an enbankment. upon impact, seatbelt broke, and airbags came out, but they didn't deflate. *ak | |||
| Consumer was involved in a head-on collision in which driver's air bag did not fully deploy, cause unknown. please give any further details. *ak | |||
| 10/09/1999 | |||
| While driving at 35 mph on wet pavement applied the brakes and the abs system kicked in and locked up, causing the consumer not to have any brakes. then consumer hit another vehicle on the back passenger's side, and neither air bag deployed. *ak | |||
| 06/01/1999 | 1 | 08/01/1998 | |
| Vehicle experienced premature/false deployment of airbag system during a slight bumper tap (accident) which could have resulted in injury. *yc | |||
| 09/05/1999 | |||
| While driving 25-30 mph vehicle had a frontal impact with a wall. upon impact, driver's and passenger's air bags did not deploy, failing to protect occupant in this crash. please provide further information. *ak | |||
| 06/29/1999 | 1 | ||
| No deployment of air bags during vehicle collision, horn has been activating when door is closed although no security system is installed (possible air bag malfunction). mjs | |||
| 11/02/1998 | 1 | 11/01/1998 | |
| I leased this new car in 11/98. my family and i were on our way home when we were hit by a woman who failed to see a stop sign. she hit the right front side of the car & went across the front of the car. my husband was driving & his air bag went off immediately. my daughter was in the front passenger seat & her seat belt allowed her to hit the dash & the air bag did not deploy until she hit the dash. the car was 8 days old. my daughter received facial injuries & will have permanent damage. i was a passenger behind the driver. all of us had our seatbelts fastened. i received a fractured sternum & severe whiplash to my neck. i will have permanent neck damage. my complaint is that the passenger airbag didn't deploy as it should have. | |||
| 03/10/1999 | 1 | 08/01/1998 | |
| During minor impact/damage collision false deployment of passenger and driver airbags resulting in injuries to consumer (arm and face). mjs | |||
| 04/24/1999 | 2 | 06/01/1998 | |
| Wife hit another vehicle head-on,impact at 35 mph and both air bags did not deploy. *ak | |||
| 10/30/1998 | |||
| Wife hit another vehicle on driver's side, an impact of approximately 35 mph, both air bags did not deploy. manufacturer notified. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/25/2004 | 136000 | 1 | 08/25/2004 |
| Driver's side air bag inadvertently deployed while driving 25-30 mph. manufacturer was contacted.*ak | |||
| While driving about 25mph vehicle was rearended and knocked into vehicle in front of it. neither driver's side nor passenger's side airbags deployed. dealer has not seen vehicle. *ak | |||