Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 040602 | 06/04/2002 | 637181 | Some customers may comment that the blower motor is inoperative. *tt | 11/20/2002 | |
| 120299 | 02/19/1999 | 604333 | Customers may complain of coolant leaks, low coolant light 'on', overheating, no heat, no start, or odors emitted from the air conditioning system. *tt | 04/23/1999 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 020844001 | 07/01/2002 | 634332 | Some customers may comment on poor radio reception. *tt | 09/28/2002 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 010844005A | 10/01/2004 | 10012745 | Information on error codes on radio display their cause and corrective action. *eh | 03/14/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/15/1999 | 1500 | ||
| My major complaint is the black glossy paint that is peeling from the side door/rear quarter window pilars. the dealer said that this is not covered under warranty, and i have had several quotes to have it fixed which are in the range of $250 to $500. the side mirror fell off in a car wash two months after the purchase of this vehicle, however the dealer did fix it once at no charge. the radio display does not work right away, and usually has to warm up before i am able to read the digital display. i have also had problems with a sensor, which caused the vehicle not start, and the dealer paid for that service as well. the check engine light has been on almost since the first day i purchased this vehicle, and i have had several diagnostic tests completed at my costs, however the light will go off for a while, and then come back on. | |||
| 11/15/2002 | 0 | ||
| 1)second time they cleaned injectors advisor said it was because i used 89 octane instead of 87 (2 digital readout on radio becomes illegible covered by fid. i declined repairs (3 air bag they found sir coil bad i declined to pay $400.00 for repairs should have been covered by fid or gm has never been deployed. | |||
| 10/15/2003 | 1 | 09/17/2002 | |
| Passenger side window clip broke,caused rattling had repaired for $120.00 then oct. 2003 my driver side window fell into the door.after another $45.00 i found out that yet another clip had broke,and now the cable was broke too.total repair would now be $290.00 please recall this--i believe my passenger side window is about to go, i am afraid to use my windows.*ak | |||
| 02/17/2003 | 41000 | 1 | 04/16/1999 |
| I have owned this car for just under 4 years and have spent the last 2.5 in and out of the service dept. with it. i've had the brake rotors replaced 3 times, every year, almost to the day. i have also just had the fuel pump replaced 2 times and discovered a leak in my intake manifold with only 41k miles on the vehicle. it has been a safety hazard at times and left me stranded once. | |||
| 08/12/1999 | 1 | 06/01/1998 | |
| I am now sending my car for warranty work to rainbow pontiac because paretti refused to fix previous problems i have had and would not adhere too warranty agreements. | |||
| EQUIPMENT - ELECTRICAL | |||
| 04/01/2001 | 1 | 07/01/2099 | |
| Cigarette lighter does not work, hazard lights and blinkers work intermittently, gas cap is broken, windshield has 3 chips, radio volume knob works intermittently, steering has jerked when rounding corners, heater fan speeds 1 and 2 do not work at all, cruise doesn't work intermittently, rubber molding on door coming off, dealer says need all new brake pads and front rotors | |||
| 02/26/2001 | 1 | ||
| While driving stepped on brake pedal to stop vehicle, but brakes did not work. front brakes went out without a prior warning, and had to be replaced due to that problem. *ak steering squeaks due to loose steering rack. cigaret lighter inoperative and was replaced. horn was stuck due to horn ring and mulfuncton switch failures. air bag was loose and replaced. *yh | |||
| 02/26/2001 | 1 | 10/10/2001 | |
| Horn was activated and did not go off. was taken to dealer for check up on electrical system, and it was repaired. *ak the dealer was unable to find where the horen was shorting. the vehicle was taken back to the dealer due to radio malfunctioning, dome light and abs light comes on and das light blinks on and off. steering squeaks due to loose steering rack. cigarate lighter inoperative and replaced. air bag was loose and replaced. *yh | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 01/01/2005 | 130000 | 1 | 03/01/2000 |
| Dt*: the contact stated the air conditioner would not work unless it was set on high. on the lower levels, the compressor would not initiate. the air conditioner worked until january, 2005. the vehicle was not serviced. *ak updated 10/25/2006 - *nm | |||
| 09/05/2005 | 106000 | 3 | 10/16/2004 |
| I bought my 1999 grand am in oct' 04. the first 2 mo. of owning it my alternator went out. a few months later i had to replace my front brakes. shortly after that my(2nd) alternator and a/c pump went out not to mention the battery too. oh and not only has the service engine light been on most of the time, a second service engine light came on! i have never known a vehicle to have 2 service engine lights on at the same time!! was this some kind of premonition!? as soon as i got the car back,i went and picked my kids up to go to the fair. we were not even 2 miles out of town yet when my engine started overheating. i had to pull over and wait for quite sometime before i could make it home safely with my children. now my car that i've spent a lot of money on, not just purchasing the car,but also in parts is currently in the shop for either a blown head gasket or the engine block is damaged. the mechanic told me this is happening to a lot of these specific cars or should i say engine type. nevertheless, this is costly and very dangerous to everyone who owns one of these lemons!!!! something needs to be done real quick with these problems or the manufacture of these vehicles will be paying for more than just parts! *cb *nm | |||
| 08/21/2000 | 1 | ||
| The air compressor failed.yd | |||
| 1 | |||
| Consumer experiencing various problems with vehicle such as strong fuel smell inside of vehicle, intake manifold leaking, engine running rough / flutters and dies while driving, strong fuel smell, bad relay in a/c, orange jelly-like substance in engine oil, abs light on when stepping on brake, consumer also stated that all lights were coming on, however dealer could not duplicate the problem. *ak *tt | |||
| 08/21/2000 | 1 | ||
| The air compressor failed.yd | |||
| 05/13/1999 | 2 | 10/01/1998 | |
| While driving at 65mph on freeway vehicle stalled. finally restarted . took it to dealership. mechanic replaced pcm. drove from florida to california, made a stop in arizona due to brake rotors warping. replaced and adjusted rotors and brakes. while driving in california, vehicle stalled again. failed to restart after being parked. battery replaced after being towed to dealership. key refused to be released from ignition. air conditioner motor fan replaced. shifter cable was replaced. right turn signal lamp replaced. oil light comes on before the 3000 mile scheduled oil change, dealer failed to set computer button, consumer feels this might have had to do with vehicle stalling and not starting. *slc | |||
| 02/04/1999 | 1 | 06/01/1998 | |
| Passenger seat slides after clicks in place, both driver and passenger side window regulators failed and left scratches on glass, radio lcd goes wacko car recently would not start (still at dealership), recall on console, both passenger side floor and cd (if in cd player) get wet with use of air conditioner, seat latches on backs of both seats are extremely difficult to lift, clip for moon roof switch broken, gas gauge sometimes moves up or down slightly in short period of time, front clip of car shattered in cold weather after going through unplowed street at 20 mph, rear reverse light broken after ice clung to cable (which is not properly tied back), excessive wind noise on highway, steering wheel shakes when on highway (55-65 mph), lots of problems with this car.( dot number: tire size: p255/50r16 ) | |||
| 02/04/1999 | 1 | 06/01/1998 | |
| Passenger seat slides after clicks in place, both driver and passenger side window regulators failed and left scratches on glass, radio lcd goes wacko car recently would not start (still at dealership), recall on console, both passenger side floor and cd (if in cd player) get wet with use of air conditioner, seat latches on backs of both seats are extremely difficult to lift, clip for moon roof switch broken, gas gauge sometimes moves up or down slightly in short period of time, front clip of car shattered in cold weather after going through unplowed street at 20 mph, rear reverse light broken after ice clung to cable (which is not properly tied back), excessive wind noise on highway, steering wheel shakes when on highway (55-65 mph), lots of problems with this car. (tiresize: p255/50r16)( dot number: tire size: p255/50r16 ) | |||
| 04/20/2000 | 1 | 07/01/1999 | |
| Air conditioner willnot blow any air on level 1 , 2 or 3, necessary in florida, car pulsates when brakes applied, has dealer look at it and replaced brakes, pads and rotors, have had power windows replaced twice due to scratches inside and out, vendor will not tint windows until problem is resolved, glove box opens even when locked, have had console secure clip replaced due to recent recall. | |||
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||
| 01/20/2004 | 38000 | 2 | |
| While driving at any speed and without any warning anti theft device engaged, causing vehicle to stall on two different occasions, and nearly causing a collision each time. *ak | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 11/01/2004 | 15 | 10/12/2004 | |
| I own a 1999 grand am se. ever since i bought the car in oct '04 i have been having nothing but problems with it. this past june i had to replace the engine. leading up to that the car would die at least once a week. i would bring it to the dealer (more like tow it) and i would always be told nothing is wrong. then yet again it would die. after that the stalling began. i would be driving and the car would shut off. it would usually take up to 10 minutes to turn back on. once the dealer went well maybe its your lights, you leave them on. my response was how do i leave on automatic lights? i have had to replace my alternator 3 times and have had to replace my battery twice. it got to the point that once i shut off my car the only way to start it was by taking out the mail relay chip for 2 minutes than replacing it. than the car would start up. finally i was on the high way and out of no where you head a loud pop. there went the header, pistons, oil gasket. the engine blew. however it was never a effect of the oil. i was always checking it and getting it changed once ever other month (i commuted a lot). so i got a rebuilt engine put in and the problems went away... or so i thought. last night i was driving and all of a sudden my car started shaking. it went from a little to a great amount. the muffler is making an odd puff puff noise and the exhaust smells like windshield washer fluid (only was to describe it). i pulled it into my driveway and on went the trac off light and the service engine soon lights. thank you. also prior to the new engine my cds would no longer play. i would get the e20 error and the cds would spit out. another problem is my rear passenger windows have scratches up the middle of them. i can not figure out where the marks are coming from. *jb | |||
| 06/24/2003 | 11000 | 11 | 04/30/2000 |
| 1999 pontiac grand am 2.4 l auto severe brake failure---replacement of pads 8 times, rotors 3 times and calipers 2 times in 80,000 miles. brakes occasionally lock up and make loud grinding and squealing noises steering shudders and vehicle pulls to left.. participating pontiac dealer failed to fix this problem since purchase at 11,000 miles. under warranty replacement it has had 6 door panels due to peeling leather on top of panel, 5 gear shifters due to dealers improper installation, 2 factory cd/radio failures, 1 rack and pinion unit, 2 front strut assemblies due to knocking noise from front of car (went bad after 10,000 miles use), problem with hesitation at idle-cold start(unsuccessfully diagnosed by dealer) carpet loose in trunk around latch assembly(too short for trunk and was hot glued to back wall of car by dealer instead of replacement). turn signals still occasionally fail to work(dealer said they worked just fine) battery connection in factory battery broke loose spilling corrosive battery acid all over around battery tray area. all four wheel covers have been replaced because of pie pan noise when you hit a bump (new ones did not fix problem). after warranty was up pontiac' care hotline or the dealer could care less that after dozens of trips for repairs the dealer still didn't fix the car while it was still under warranty. since then,besides the unrepaired items on my car, the alternator went bad at 60,000 miles ($120), glass in interior rear view mirror broke while adjusting, both outside rear view mirrors have broke off in two different automatic car washes (held into door by a stud mounted into 1/4 inch of plastic in the mirror). and the ignition switch failed at 75,000 miles($300). fog lights and backup lights have water condensation in them shorting out bulbs. surprisingly ,this car is babied ,but by in my description you sure couldn't tell it. *nlm | |||
| 09/16/1999 | 5 | ||
| Consumer has experienced problems with radio severl times.td | |||
| 04/04/2002 | 03/01/2099 | ||
| I have had issues with the roters raido replaced 2 times, the doors bubble, many issues to write. the car is no longer under warrenty, how ever it was my under standing thet the coolent system was covered for 150,00, the intake gasket needs replaceing the car has been at the dealership for almost 2 weeks , couldnt find the part. this issue is out of pocket 800.00. very dissatified with gm, no efforts to give a car to use, dealer will charge 20.00 a day, who can afford that when 800.00 has to be paid to get the car running again. because the car is no longer under warrenty, the customer is out of luck for any king of help. i will suggest when asked not to buy a pontiac, or gm very disapointed.*ak | |||
| 09/16/1999 | 5 | ||
| Consumer has experienced problems with radio severl times.td | |||
| 02/06/2001 | 1 | ||
| Steering wheel made noise and driver's side airbag dropped out and fell in laps. vehicle pulled to light, and dashlight flashed on and off. also horn was inoperable. *ak consumer states there is a noise in brake pedal, also abs light illuminated. air conditioner and heater inoperable. due to squeaky steering, dealer replaced steering rack which was loose and set toe. radio inoperable. *slc | |||
| 02/26/2001 | 3 | 10/10/2000 | |
| Horn was stuck, dealer replaced horn ring and multifunction switch. dealer replaced air bag, it was loose. steering rack squeaked, dealer replaced steering rack and set toe, consumer states steering rack has been replaced twice however noise is still there and there is a smell. abs light illuminated at all times. radio failed. vehicle pulls to the right. *slc | |||
| 02/26/2001 | 1 | 10/10/2001 | |
| Horn was activated and did not go off. was taken to dealer for check up on electrical system, and it was repaired. *ak the dealer was unable to find where the horen was shorting. the vehicle was taken back to the dealer due to radio malfunctioning, dome light and abs light comes on and das light blinks on and off. steering squeaks due to loose steering rack. cigarate lighter inoperative and replaced. air bag was loose and replaced. *yh | |||
| 12/15/2000 | 1 | ||
| The radio volume knob is loose, consumer can't control the volume without numerous turns, the right front speaker makes a popping sound. *slc | |||
| 06/22/2000 | 3 | 08/01/1999 | |
| I have had this car for a year now and it has been in the shop 10 -12 times for various things 3paint jobs 2 trunk leaks radio power window door molding and 3 brake jobs air cond. and my brakes still make a noise but the dealership says it is normal for these type of brakes to do this can you help me the dealership want work on my car no more but i am taking it to another dealer monday | |||
| 02/01/2000 | 2 | 06/01/1999 | |
| 1) rotors very badly warped. heavy vibration through steering column and brake pedal under normal braking conditions. difficulty steering vehicle during hard braking. 2) lcd display on cd player functions only intermittently. normal operation gives garbled characters. *ak | |||
| 3 | 06/01/1999 | ||
| Rotors cut at approx.3000, replaced w/ pads at approx. 5000, failing again. left front speaker is blown out. in discussion w/ a friend who owns same car she has same problems. *ak | |||
| 10/01/1999 | 4 | ||
| Consumer has had the steering pump replaced 4 times. rack was leaking, and another leak was found. dealer said nothing was wrong with vehicle. vehicle was being repaired under warranty. also, transmission was slipping, and there was a transmission leak about 4 months ago. dealer was suppose to have repaired the problems, but the problems keep reoccurring. *ak the horn malfunctions after being repaired twice. the fog lights are holding moisture. speaker on passenger side failed. radio sisplay is scrambled due to internal short. right rear power window was inoperative due to switch failure. trunk release inoperative due to chaffed wire. transmission oil was leaking due to axle seal failure. *yh | |||
| 09/30/1999 | 1 | ||
| Internal radio failure causing radio clock display and light not to work intermittently. nlm | |||