Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 11/03/2008 | 76000 | 1 | |
| Had all window mechanisms replaced after enduring a wonderful garbage bag cover treatment for window beauty enhancement last winter 2007-08. found my ignition refuses to start w/ 1 key. i started noticing the smell of antifreeze. took to my mechanic of 22 years. thought it was a crack in the actual container which houses antifreeze. this was replaced. nope. still leaking. car never indicated on panel that it was above temp & overheated, stayed within the normal range. the car never once overheated. mechanic couldn't find the problem. said it was a faulty computer... indicates, tires need checking, flashing lights, abs off/on...which by the way was causing me to not have my car pass inspection to add insult to injury!! found i was all of a sudden replacing antifreeze by the gallons. was still paying off mechanic from previous issues. don't ask, while trying to figure out the antifreeze problem! brought car in to have radiator checked by friends mechanic, fluid was literally pouring out of bottom of car. $1600. later!! head gasket set,waterpump,serpentine belt, radiator hoses, thermostat & gaskets, crossoverpipes, airfilter...now? 1 1/2 months later? well hey.guess what? riding merrily to work last sat. car stalled all the way...& yipee another visit, another mere 900. bag of shells consisting of crank shaft, bearings. can you believe it? i don't have it!!.....i thought this guy was putting me on...i've lost work since i'm 45 min. away. i've spoken to pontiac several times. they want nothing to do with this. act dumb- the american way...weird, i've read more complaints about this issue, i'm surprised you guys don't demand some resolution for consumers. what gives? it's so incredibly obvious this is a real solid complaint about engine defect with all the evidence to back it up!! i think it was minnisota or missouri that consumers actually won a class action suit against pontiac for these specific complaints. namely head gasket, engine related issues.. *tr | |||
| 06/14/2005 | 5 | 11/02/1999 | |
| Dt: the problem began on 6/14/05 when all lights came on and all guages went to zero, the power door locks and windows failed as well. the vehicle had no brakes, it coasted to a stop, and shut down, owner was locked in vehicle. the alternator and belt were replaced, owner got in back seat because air bag light came on. tow truck driver tried to restart the vehicle but it had a completely dead battery. owner was able to get out finally when they were trying to restart the battery. she grabbed the handle and was able to get out. vehicle was towed to an impound lot, and the alternator was changed at tow place by a mechanic. it was 90 + degrees outside and no fresh air was coming in the vehicle. *ak | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 07/27/2003 | 1 | ||
| The passenger side door handle, the rear passenger side door handle and the rear drivers side door handle all lock up - this is a safety hazard (no child locks are not in use) and you cannot enter the vehicle at all. a mechanic has thoroughly checked the vehicle - they all need to be replaced! i also have brown spots coming through the paint job - it is a white vehicle. *ak | |||
| 07/01/1999 | |||
| The source of the problem is unidentified by the dealerships i've been to for service. the car will periodically violently pull to either side (has occured on both sides), thrved out of control, the brakes in general are poor and don't stop the car well; i have to downshift the automatic in order to stop at times, the locks quit working and needed reprogrammed three times, the car has lost power while driving and took a few minutes to restart. there are other problems with the car (such as rear windshield rattles, poor gas mileage 14 city, 19 highway, bad gas gauge) but they are not the major safety problems. i have almost been in several accident between the brakes and the 'violent pulling' but pontiac keeps telling me nothing is wrong with the car since they can not replicate the problem. the problem occurs intermitantly. i was told the car's lease would be repurchased, another time pontiac promised to replace the car if i took it in three more times, i have complied with their wishes, but they are now insisting that i start bringing the car back for service more. the car has been in 9 times, 7 for major safety problems. the state lemon laws says after 3 times i should have a refund or replaced vehicle, my choice, but pontiac, and the dealership either don't return my calls, or when pontiac does call they tell me to keep taking the car back for service. in the mean time the car is a serious risk to myself and other motorists or pedestrians being that i've lost control of the car more than 10 times in the past. i seriously hope that this issue doesn't keep getting bumped around. i'm going to send my info to the bbb, but that will take up to 40 days or more for a reply, in the mean time (i'm a medical student) i need to drive to fulfill my requirements to become a physician, and i'm placing myself and others at risk because pontiac will not abide the law. *ak | |||