Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY | ||||||||||||||||
| 00V140000 | GENERAL MOTORS CORP. | from 10/01/1997 to 09/30/1999 | V (Vehicle) | 487400 | 06/09/2000 | MFR | GENERAL MOTORS CORP. | 05/18/2000 | 05/19/2000 | 571 | 201 | |||||
| Defect Summary | Vehicle description: these vehicles do not comply with the occupant protection requirements of fmvss no. 201, occupant protection in interior impact. the console cover on these vehicles does not stay closed when a specified vertical load is applied. | |||||||||||||||
| Consequence Summary | In the event of a crash, the console cover could open and the cover or items stored under it could injure an occupant. | |||||||||||||||
| Corrective Summary | Dealers will replace the console latch mechanism. | |||||||||||||||
| Notes | Owner notification began june 9, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact oldsmobile at 1-800-442-6537 or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 990866005 | 06/01/1999 | 606650 | Some customers may complain that there is distortion in top surface or water inside rear spoiler. *tt | 08/31/1999 | |
| STRUCTURE - BODY | |||||
| 030866002 | 01/01/2003 | 10000945 | Wind noise heard from rear of vehicle. *tt | 04/04/2003 | |
| 010857007A | 04/01/2002 | 010857007 | 634825 | This bulletin contains information on various waterleak conditions. *tt | 10/09/2002 |
| 171201 | 12/17/2001 | 629631 | Water leak issues. *tt | 04/04/2002 | |
| 010857007 | 12/01/2001 | 628809 | This bulletin contains information on various water leak conditions. *tt | 03/21/2002 | |
| 150601 | 06/15/2001 | 623425 | Campaign information processing system will be sending out additional owner notification on campaign 00036 regarding the console cover latch. *slc | 10/29/2001 | |
| 200301 | 03/20/2001 | 619235 | Information update on the subject of scraping, grinding, brake or bearing like noise from the front tire area. *tt | 05/21/2001 | |
| 990850010 | 12/01/1999 | 831702 | 6089992 | On se models, a condition with paint chipping at front rocker panel and lower quarter panel. *tt | 03/01/2000 |
| 831612 | 02/01/1999 | 604347 | Concerns about improper fit or gap between headliner and sunroff opening molding. *tt | 04/26/1999 | |
| 831610 | 12/01/1998 | 603091 | Some customers may comment that the front or rear carpet is wet. *yc | 02/02/1999 | |
| 831521 | 12/01/1998 | 603084 | Some customers may comment about an intermittent hoot type noise from rear of vehicle. *tt | 02/01/1999 | |
| 831704 | 10/01/1998 | 602983 | Concerns of door handles on white painted vehicles truning yellow. *yc | 01/25/1999 | |
| 98831702 | 05/01/1998 | 601904 | Paint chipping at front rocker panel and lower quarter panel. *yc | 08/28/1998 | |
| STRUCTURE - BODY - DOOR | |||||
| 990864004 | 04/01/1999 | 606574 | Some customers may comment that the run channel(s) is loose or gaps to the door frame. *tt | 08/27/1999 | |
| 831524 | 12/01/1998 | 603089 | Some vehicles experience windnoise or roadnoise coming from top of door trim pad. *yc | 02/02/1999 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 09272002 | 09/27/2002 | 10008632 | Customers may comment on a moan or howl type noise from the rear deck lid area of the vehicle. *mj | 08/10/2004 | |
| 020858004 | 06/01/2002 | 634508 | Some customers may commenton an air rush / moan type noise from the rear compartment lid area of the vehicle. *tt | 10/03/2002 | |
| 020866005A | 08/01/2002 | 020866005 | 634317 | Some onwers may comment that the molding along the rear (trunk) compartment opening at the striker is loose or broken. *tt | 09/28/2002 |
| 060599 | 05/06/1999 | 606648 | Subject regarding a stop sale of rear compartment lid internal release. *tt | 08/31/1999 | |
| 040699 | 06/04/1999 | 606662 | Subject regarding rescission of stop sale of rear compartment lid internal release. *tt | 08/31/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 11/01/2004 | 1 | 04/09/1999 | |
| The dashboard on my 1999 pontiac grand am has cracked and is lifting, separating from the windshield. i can no longer drive it, because of poor visibility. i went to the dealer, and the cost to replace is $1300. it is a factoty defect, but general motors will not give me an allowance on repairs, only a voucher to apply towards the purchase of a new car.*ak | |||
| 02/15/2004 | 65000 | 1 | 05/24/2002 |
| Dashboard padding was peeling off near the passenger air bag. consumer believed this condition may cause the air bag to deploy inadvertently while driving. dealer was notified. *ak *nm | |||
| 04/05/2004 | 40600 | 2 | |
| Coolant leak when parked on hill, window fell down and broke. severe wind noise at speed with passnger window up. *jb | |||
| 03/01/2003 | 78000 | 6 | 11/15/1998 |
| Problems with vehicle's water pump and belt tensioner. *mr there was a gap in the body at the passenger front floor board, there was a short in the volume of the radio, bad display, bad motor carriage, and the hood did not hold with the prop stick. *scc *jb | |||
| 07/27/2003 | 1 | ||
| The passenger side door handle, the rear passenger side door handle and the rear drivers side door handle all lock up - this is a safety hazard (no child locks are not in use) and you cannot enter the vehicle at all. a mechanic has thoroughly checked the vehicle - they all need to be replaced! i also have brown spots coming through the paint job - it is a white vehicle. *ak | |||
| 12/01/1999 | |||
| Water getting into passenger side floorboard, and water running over fuse recepticle, causing headlights to intermittently come on without turning on the switch. vehicle been in / out of dealer shop on seven occasions, and problem still has not been corrected. provide any further information on this matter*ak | |||
| STRUCTURE - BODY | |||
| 07/08/2003 | 1 | 07/08/2003 | |
| Body of vehicle, especially hood continues to lose paint in the form of paint chips due to slight collision with flying debris etc when driving under normal conditions. i feel the amount of damage is much more damage than any car should have considering the normalcy of the driving conditions. also, the body of the car dents very very easily, more than it should i feel under the normal conditions in which i use the vehicle. both the paint and the body of the car have very low integrity.*ak | |||
| 08/05/2003 | 1 | 04/07/1999 | |
| Parts falling off car- right door panel, right side mirror, button on gearshift, driver side control panel(buttons for windows,door, locks,mirror) . *ak | |||
| 06/24/2003 | 11000 | 11 | 04/30/2000 |
| 1999 pontiac grand am 2.4 l auto severe brake failure---replacement of pads 8 times, rotors 3 times and calipers 2 times in 80,000 miles. brakes occasionally lock up and make loud grinding and squealing noises steering shudders and vehicle pulls to left.. participating pontiac dealer failed to fix this problem since purchase at 11,000 miles. under warranty replacement it has had 6 door panels due to peeling leather on top of panel, 5 gear shifters due to dealers improper installation, 2 factory cd/radio failures, 1 rack and pinion unit, 2 front strut assemblies due to knocking noise from front of car (went bad after 10,000 miles use), problem with hesitation at idle-cold start(unsuccessfully diagnosed by dealer) carpet loose in trunk around latch assembly(too short for trunk and was hot glued to back wall of car by dealer instead of replacement). turn signals still occasionally fail to work(dealer said they worked just fine) battery connection in factory battery broke loose spilling corrosive battery acid all over around battery tray area. all four wheel covers have been replaced because of pie pan noise when you hit a bump (new ones did not fix problem). after warranty was up pontiac' care hotline or the dealer could care less that after dozens of trips for repairs the dealer still didn't fix the car while it was still under warranty. since then,besides the unrepaired items on my car, the alternator went bad at 60,000 miles ($120), glass in interior rear view mirror broke while adjusting, both outside rear view mirrors have broke off in two different automatic car washes (held into door by a stud mounted into 1/4 inch of plastic in the mirror). and the ignition switch failed at 75,000 miles($300). fog lights and backup lights have water condensation in them shorting out bulbs. surprisingly ,this car is babied ,but by in my description you sure couldn't tell it. *nlm | |||
| 07/01/2002 | |||
| Fuel is leaking from undercarriage of vehicle. vehicle was constantly being filled w/gas and it was pouring out from beneath the car.*ak | |||
| 08/18/1999 | 1 | 07/30/1998 | |
| When turning steering wheel back and forth, noise was heard, more noticeable when turning to the right. consumer returned to dealership in july 2000 because noise was still present when dealership originally said there was nothing wrong with steering. a private mechanic stated that thump could be emitted from rack and pinion steering system. please provide any additional information/attachments.*ak there is a 3 to 6 second deoay in the transmission when engaging from reverse to drive, sometimes slippage occurs momentarily after the car engages into drive,battery leaks console latch failed. nlm | |||
| 02/04/1999 | 1 | 06/01/1998 | |
| Passenger seat slides after clicks in place, both driver and passenger side window regulators failed and left scratches on glass, radio lcd goes wacko car recently would not start (still at dealership), recall on console, both passenger side floor and cd (if in cd player) get wet with use of air conditioner, seat latches on backs of both seats are extremely difficult to lift, clip for moon roof switch broken, gas gauge sometimes moves up or down slightly in short period of time, front clip of car shattered in cold weather after going through unplowed street at 20 mph, rear reverse light broken after ice clung to cable (which is not properly tied back), excessive wind noise on highway, steering wheel shakes when on highway (55-65 mph), lots of problems with this car.( dot number: tire size: p255/50r16 ) | |||
| 02/04/1999 | 1 | 06/01/1998 | |
| Passenger seat slides after clicks in place, both driver and passenger side window regulators failed and left scratches on glass, radio lcd goes wacko car recently would not start (still at dealership), recall on console, both passenger side floor and cd (if in cd player) get wet with use of air conditioner, seat latches on backs of both seats are extremely difficult to lift, clip for moon roof switch broken, gas gauge sometimes moves up or down slightly in short period of time, front clip of car shattered in cold weather after going through unplowed street at 20 mph, rear reverse light broken after ice clung to cable (which is not properly tied back), excessive wind noise on highway, steering wheel shakes when on highway (55-65 mph), lots of problems with this car. (tiresize: p255/50r16)( dot number: tire size: p255/50r16 ) | |||
| 04/20/2000 | 1 | 07/01/1999 | |
| Air conditioner willnot blow any air on level 1 , 2 or 3, necessary in florida, car pulsates when brakes applied, has dealer look at it and replaced brakes, pads and rotors, have had power windows replaced twice due to scratches inside and out, vendor will not tint windows until problem is resolved, glove box opens even when locked, have had console secure clip replaced due to recent recall. | |||
| 05/13/2000 | 1 | 06/01/1998 | |
| Floor near rear seat gets wet when it rains. delaer says frames may have a crack, but the warranty doesn't cover it.*ak left rear side of the floor board becomes soaking wet whenever rain water splashes underneath the vehicle. *yh | |||
| 12/20/1999 | 3 | 11/01/1998 | |
| Since this car was purchased new on november 1998 (1999 pontiac grand am) it has been in the repair shop for the following reasons: transmission was rebuilt, front end has been repaired 3 times, brakes repaired (warped rotors), air bag cover warped and was replaced, door paneling came off and was replaced with new paneling, glove box door was loose. | |||
| Sunvisor has been rplaced three times. when the visor is moved into a position to block the sun, it snaps back toward the windshield, it does not stay in a set place. dealer has been contacted. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 12/10/2003 | 49000 | 1 | 11/10/2003 |
| The front fender is cracking terribly. there was one small crack when purchased in november. however now it's cracking all the way across. i have spoke with other grand am owners with the same problem. if this would fall off while driving, it could cause a serious accident.*ak | |||
| STRUCTURE - BODY - DOOR | |||
| 05/07/2004 | 1 | 05/07/2004 | |
| When rolling down the two back windows it leaves a scratch down the windows. both windows have the exact same scratch in the exact same spot and its about a inch wide. my mothers grand am though not a 1999 did the same exact thing. for the other complaint : the lining that covers the doors on every door, right by the windows is separating. it should be tucked under into the seam but they are all separating. *la | |||
| 07/14/2000 | 32024 | 0 | 09/12/1999 |
| Had an issue under original manufacturer's warranty of windows being scratched by defect in the door. they accepted responsibility for the defect and replaced glass at no charge. they said that the problem that caused the scratches was resolved. on 8-23-02 the issue reoccured and was to be fixed. the dealership at that time did not have the necessary parts to fix the problem. on 12-4-02 there was an appointment made to fix the problem and replace the windows, but the ice storm of the century hit north carolina. since then i have not had the oppertunity to leave my car in the shop for an extended period of time due to my employment. now pontiac says that they will make me pay out of pocket to fix the issues with the door that were suppose to be handled under the original manufacturer's warranty. | |||
| 02/24/2003 | 1 | 02/15/2003 | |
| Panel and trim on doors peeling up and coming undone on all four doors. had a previous grand am, same year, did the same thing. *jb | |||
| 06/04/2001 | 2 | ||
| Right door inside w/striping warping, replaced right door w/strip. left side door trim panel arm rest bubbling and parts have been special ordered. | |||
| 11/05/2001 | 1 | 08/01/1999 | |
| Rotors are warped, and interior of door is peeling off all doors.*ak | |||
| 06/04/2001 | 2 | ||
| Right door inside w/striping warping, replaced right door w/strip. left side door trim panel arm rest bubbling and parts have been special ordered. | |||
| 06/06/2000 | 1 | 10/01/1998 | |
| The leather is bubbling on the front passenger side door and it is coming off. *slc | |||
| 12/01/1999 | 2 | ||
| Passenger door would not open, the dealer fixed it once, but now it is broken again. *slc | |||
| 09/09/1999 | 2 | 09/01/1999 | |
| When we purchased the car, it had excessive wind noise, both from the drivers door near mirror, and right rear door. i took it into the pontiac garage, they played with it, but not fixed. i called pontiac, and was told that there was a bullitoon wind noise, so i contacted garage and they ordered in new weather stripping for doors. installed that but still the same. took car to chevrolet garage and they adjusted doors, but still the same. have tried pontiac help line several times, no results, and pontiac garage unable to help. sounds like (depending which way wind is coming from) you are driving with your window down a inch or so. some times bad enough that you and the passanger have to raise your voices so you can hear what is being said. help!!!!!*ak | |||
| 12/02/1999 | 5 | 12/01/1998 | |
| No summary | |||
| 01/27/2000 | 1 | ||
| Drivers door pops when opening and closing. nlm | |||
| 12/20/1999 | 3 | 11/01/1998 | |
| Since this car was purchased new on november 1998 (1999 pontiac grand am) it has been in the repair shop for the following reasons: transmission was rebuilt, front end has been repaired 3 times, brakes repaired (warped rotors), air bag cover warped and was replaced, door paneling came off and was replaced with new paneling, glove box door was loose. | |||
| 2 | 04/01/1999 | ||
| Water leak in door which was repaired, however continues to leak. mjs | |||
| 10/12/1999 | 1 | 04/19/1999 | |
| Problems with door panel and trims, power windows snap from warped chanel and motor failure.(attorney for consumer) yh | |||
| 02/21/2000 | 1 | 07/01/1999 | |
| Wind noise coming from right and left front doors. extremely noticable at highway speeds. seems to be coming from around the door sill area. *ak | |||
| 01/09/1999 | |||
| Pssenger's side door is leaking seal against the left door came off. the dealership replaced the seals before. *ak | |||
| 12/04/1998 | 1 | 05/01/1998 | |
| Have had all but 1 of 4 door panels replaced. now getting into electrical problems when instrument panel went haywire, car would not start next day. when i tried to start the car the trunk opened. when i took the key out of the ignition the gauges lit up and stayed on without a key. this was 2 days after the ignition switch was replaced. now car will not start at all. *ak | |||
| 09/16/1999 | 1 | 02/01/1999 | |
| No summary | |||
| 12/16/1998 | 1 | 11/01/1998 | |
| (see under assembly description an account of the problems) | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 06/22/2000 | 3 | 08/01/1999 | |
| I have had this car for a year now and it has been in the shop 10 -12 times for various things 3paint jobs 2 trunk leaks radio power window door molding and 3 brake jobs air cond. and my brakes still make a noise but the dealership says it is normal for these type of brakes to do this can you help me the dealership want work on my car no more but i am taking it to another dealer monday | |||
| 10/01/1999 | 4 | ||
| Consumer has had the steering pump replaced 4 times. rack was leaking, and another leak was found. dealer said nothing was wrong with vehicle. vehicle was being repaired under warranty. also, transmission was slipping, and there was a transmission leak about 4 months ago. dealer was suppose to have repaired the problems, but the problems keep reoccurring. *ak the horn malfunctions after being repaired twice. the fog lights are holding moisture. speaker on passenger side failed. radio sisplay is scrambled due to internal short. right rear power window was inoperative due to switch failure. trunk release inoperative due to chaffed wire. transmission oil was leaking due to axle seal failure. *yh | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 11/03/2008 | 76000 | 1 | |
| Had all window mechanisms replaced after enduring a wonderful garbage bag cover treatment for window beauty enhancement last winter 2007-08. found my ignition refuses to start w/ 1 key. i started noticing the smell of antifreeze. took to my mechanic of 22 years. thought it was a crack in the actual container which houses antifreeze. this was replaced. nope. still leaking. car never indicated on panel that it was above temp & overheated, stayed within the normal range. the car never once overheated. mechanic couldn't find the problem. said it was a faulty computer... indicates, tires need checking, flashing lights, abs off/on...which by the way was causing me to not have my car pass inspection to add insult to injury!! found i was all of a sudden replacing antifreeze by the gallons. was still paying off mechanic from previous issues. don't ask, while trying to figure out the antifreeze problem! brought car in to have radiator checked by friends mechanic, fluid was literally pouring out of bottom of car. $1600. later!! head gasket set,waterpump,serpentine belt, radiator hoses, thermostat & gaskets, crossoverpipes, airfilter...now? 1 1/2 months later? well hey.guess what? riding merrily to work last sat. car stalled all the way...& yipee another visit, another mere 900. bag of shells consisting of crank shaft, bearings. can you believe it? i don't have it!!.....i thought this guy was putting me on...i've lost work since i'm 45 min. away. i've spoken to pontiac several times. they want nothing to do with this. act dumb- the american way...weird, i've read more complaints about this issue, i'm surprised you guys don't demand some resolution for consumers. what gives? it's so incredibly obvious this is a real solid complaint about engine defect with all the evidence to back it up!! i think it was minnisota or missouri that consumers actually won a class action suit against pontiac for these specific complaints. namely head gasket, engine related issues.. *tr | |||
| 06/17/2007 | 175000 | 1 | |
| Without warning or physical impact/impairment right front coil spring fractured with a loud bang, and the jagged end pierced my tire sidewall, destroying tire. this occurred at approx 25 mph, i was able to pull over without incident, had to be towed, new coil installed, new tire purchased, labor day plans ruined. several months later, car was parked for 12 hrs in 70 degree weather, another huge bang, drivers side front coil fractured, c-shaped piece under the vehicle, again, the vehicle was towed, coil replaced, missed a day of work as this happened in connecticut, and i work in massachusetts. *tr | |||
| 04/07/2001 | 1 | 11/01/2000 | |
| A bolt fell out of the sub-frame and cause the tire rod end to bend and this cause me to lose control of the car almost hitting a light pole. the front end shakes badly when brakes are applied. *ak | |||
| 09/30/1999 | 2 | 04/01/1999 | |
| No summary. | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 03/08/2004 | 30000 | 10 | 05/01/1999 |
| My wife purchased a 1999 pontiac grand am in 1999. for the last two years, we have been experiencing problems like the steering wheel making sounds when we turn the wheel, brake lights burn out frequently, fuses on back lights are shorted out with signs of melted metal, water gets into the trunk and collects. we have spoke to the dealer as well as several mechanics about these problems and we are told these are common problems with this type of car. i found out that by going in on any search engine and typing in 1999 pontiac grand am problems, there are thousands of complaints with the same problems. the manufacturer denies any problems.*ak | |||