Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
02/22/200658000110/01/1998
 Dt*: the contact stated a loud pop from the garage was heard while in the house. the vehicle was towed to an independent repair shop. the passenger side front coil spring had broken. the front coil spring and both front struts were replaced. also, the tires on the vehicle were replaced a year and a half ago. the air must be refilled in the tires every 4-6 weeks. the tire dealership stated in order to remedy the problem the entire wheel assembly would have to be replaced. updated 3/20/2006 - *nm
07/28/20011
 Consumer states there is a squeaking noise come from the front wheels while driving. manufacturer were notified. feel free to provide any further information.*jb
05/01/2001103/01/1999
 The wheels make a rubbing sound when the car is turning or coming to a stop. the dealer said that the tire casing was rubbing the edge of the wheel rim. similar to the consumer complaint #odi id 885314. the way it was presented to me was that the tire casing was physically riding on the wheel rim. this seems like a safety concern. the dealer and gm have said there is no fix for this problem. my concern is that if the tires are rubbing on the wheel rim in certain extreme conditions this could cause the tire bead to break and the tire lose all it's air, and cause a serious accident. i have tried to get gm to fix this, but they have stated there is no fix for the problem. *ak
WHEELS - CAP/COVER/HUB
06/24/2003110001104/30/2000
 1999 pontiac grand am 2.4 l auto severe brake failure---replacement of pads 8 times, rotors 3 times and calipers 2 times in 80,000 miles. brakes occasionally lock up and make loud grinding and squealing noises steering shudders and vehicle pulls to left.. participating pontiac dealer failed to fix this problem since purchase at 11,000 miles. under warranty replacement it has had 6 door panels due to peeling leather on top of panel, 5 gear shifters due to dealers improper installation, 2 factory cd/radio failures, 1 rack and pinion unit, 2 front strut assemblies due to knocking noise from front of car (went bad after 10,000 miles use), problem with hesitation at idle-cold start(unsuccessfully diagnosed by dealer) carpet loose in trunk around latch assembly(too short for trunk and was hot glued to back wall of car by dealer instead of replacement). turn signals still occasionally fail to work(dealer said they worked just fine) battery connection in factory battery broke loose spilling corrosive battery acid all over around battery tray area. all four wheel covers have been replaced because of pie pan noise when you hit a bump (new ones did not fix problem). after warranty was up pontiac' care hotline or the dealer could care less that after dozens of trips for repairs the dealer still didn't fix the car while it was still under warranty. since then,besides the unrepaired items on my car, the alternator went bad at 60,000 miles ($120), glass in interior rear view mirror broke while adjusting, both outside rear view mirrors have broke off in two different automatic car washes (held into door by a stud mounted into 1/4 inch of plastic in the mirror). and the ignition switch failed at 75,000 miles($300). fog lights and backup lights have water condensation in them shorting out bulbs. surprisingly ,this car is babied ,but by in my description you sure couldn't tell it. *nlm
05/01/1999
 The hub caps have rattled since the day we bought it. we were told it was not covered by the warranty because it was caused by taking them off too much and that there was nothing that could be done to fix it outside of buying new ones.*ak
05/27/199903/01/1999
 Hub caps have been replaced because rattle was heard when hitting a bump. the rattle still exists and thought it could be the suspension? windshield wiper blades don't hit the windshield properly. most notable on the passenger side of the car. paint also seems to be chipping in the front of the car. *ak
WHEELS - LUGS/NUTS/BOLTS
05/22/2000111/01/1999
 While driving vehicle steers to the right unexpectedly, causing a crash. *ak rear lateral link bolt separated causeing left out ward movement of left rear wheel. the driver lost control and the vehicle went airborne and flipped over. *yh
05/25/2000
 Lugs: nuts on left driver's side sheared off, causing the wheel to separate from vehicle. dealer has repaired vehicle.*ak
11/26/1999
 While driving the bolts that holds the suspension in place on the wheels separated from the vehicle. dealer has inspected and will repair vehicle. *ak
WHEELS - RIM
01/01/19011
 The vehicle had limited edition alloy rims that cracked all four hub caps and caused a tire to separate while driving. *jb *sc *jb
04/02/2001706/01/1999
 Turning right or left vehicle makes noise. it feels like rim is over lapping or tires in front seem too big. vehicle has been at dealer 6-7 times. dealer didn't think it was an issue. they have scraped and painted rims, thinking it will correct it. *ak the dealer was unable to fix the probelm and the consumer was scared driving the vehicle. *yh
07/13/199903/23/1999
 Upon driving over a pothole, the rim cracked and came off the wheel. dealer has not seen vehicle. *ml