Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| STEERING - COLUMN | |||||
| 060235019 | 09/01/2006 | 10020731 | Revised tilt steering wheel and column fastener tightening specifications. *kb | 01/04/2007 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/15/2011 | 150000 | 1 | |
| The car loses it's power steering randomly when making any kind of turn. the dashboard lights come on and once the car is turned off and back on, it resumes working normally. *tr | |||
| 11/15/2011 | 150000 | ||
| The car loses it's power steering randomly when making any kind of turn. the dashboard lights come on and once the car is turned off and back on, it resumes working normally. | |||
| 10/27/2010 | |||
| When going around a roundabout in city the steering made loud popping noise then failed to steer almost causeing head on collision.the welds broke that hold the steering rack to frame.i now have researched this and found many exact same complaints.these vehicles have a design flaw and are deadly to be on the road. | |||
| 10/11/2011 | 104000 | ||
| Tl* the contact owns a 2000 pontiac grand am. the contact stated that the rack and pinion mount rusted and fractured. both the dealer and manufacturer informed the contact that there were no recalls or the vehicle and offered no further assistance. no repairs were performed. the current and the failure mileage was 104,000. | |||
| 10/11/2011 | 104000 | ||
| Tl- the contact owns a 2000 pontiac grand am. the contact stated that the rack and pinion mount rusted and fractured. both the dealer and manufacturer informed the contact that there were no recalls or the vehicle and offered no further assistance. no repairs were performed. the current and the failure mileage was 104,000. kmj | |||
| 08/11/2011 | 111312 | ||
| When turning a corner the car will die and loose its power steering. it sometimes will happen just going down the road as well. after putting car in neutral it will restart. | |||
| 10/11/2011 | 104000 | ||
| Tl-the contact owns a 2000 pontiac grand am. the contact stated that the rack and pinion mount rusted and fractured. both the dealer and manufacturer informed the contact that there were no recalls and offered no further assistance. no repairs were performed. the current and failure mileages were 104,000. bw | |||
| 08/11/2011 | 111312 | ||
| When turning a corner the car will die and loose its power steering. it sometimes will happen just going down the road as well. after putting car in neutral it will restart. | |||
| 07/20/2011 | 60000 | ||
| Tl- the contact owns a 2000 pontiac grand am. while driving, the contact stated that the steering pulled out from its frame. a local mechanic diagnosed that the engine cradle/k-frame cross member rusted and broke. the dealer nor manufacturer were notified of the failure. the failure was in the process of repair. the failure and current mileage was under 60,000. the vin was unavailable. nw | |||
| 06/01/2005 | 3 | 05/31/2000 | |
| Dt: steering is going out on the vehicle. vehicle is in the shop due to a recall on the hazard signal. when putting on the turn signal to go left or right the steering would sound like it makes awhistling noise. from underneath it sounds like knocking or rattling sound.*ak | |||
| 07/03/2000 | 1 | ||
| Signals not working/ grinding noises heard at any speed and when turning corners. mr the brakes squeaked when they were applied, the left front strut was replaced, the steering assembly was replaced, the defroster was replaced. *jb | |||
| 01/05/2002 | 37000 | 1 | 04/04/2001 |
| Steering wheel gets very stiff when making left turns. *ak *scc *jb | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 1 | |||
| The steering wheel move down locking in position when consumer entered the vehicle. *jb..... dealer replaced hazard switch which was found to be a problem. *ak | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 02/05/2003 | |||
| Consumer having problem with steering system. dealer has been notified. please provide further information. ph | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 08/01/2004 | 26 | ||
| Problems with braking system on 2000 pontiac grand am. *mr the brakes squealed, the front end would shake, the passenger and driver side windows were broken, the regulators in the doors were busted, the volume on the radio control was improper, the steering hose broke, the brakes and rotors were replaced 12 times, the vehicle would shake when braking, the transmission slipped, the vehicle burned excessive oil, the passenger side strut was bad, the power steering leaked, the engine acted as if it was going to stall, the cigarette lighter was inoperative, and the rear compartment filled with water. *sc *jb | |||
| 12/03/2003 | 57990 | 1 | 12/07/2002 |
| 2000 pontiac grand am bought wigder livingston, nj. on, 12/3/03, power sterring hose all of a sudden let go and total lose of sterring control happened. car had to be towed to dealer where make shift repair was made for $243.00 do not believe repair has been made to specifications and that it will fail again. according to your website this seems to be a common problem and should have been covered under warranty. i have paid for repair and am now requesting that it be checked and correct repair be fully made under warranty and that i get original cost credited back to me. any help with this will be appreciated.*ak | |||
| 1 | |||
| Consumer state the power steering hose on the power steering pump separated causing the fluid to leak resulting in loss of vehicle control. the dealer has been contacted. please provide further information.*jb | |||
| 01/01/2001 | |||
| During oil change mechanic noticed a leak in power steering line. dealer refused to repair under warranty, said it was only seeping, and not bad enough to do anything about it. on july 11, 2001 while driving 10-15 mph power steering went out. no accident. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| When driving and upon acceleration consumer noticed vehicle jerked forward. consumer contacted dealer, dealer noticed transmission sensor went bad, causing the problem. transmission sensor replaced twice. also, power steering fluid was leaking, causing poor steering control when driving. please provide any further details.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/05/2004 | 71024 | 1 | 07/21/2000 |
| On making a left turn the steering wheel tightened and i lost control of my vehicle as it was entering on-coming traffic. my vehicle lost all functionality with the power steering assembly.*ak | |||
| 12/14/2000 | 1 | 05/01/2000 | |
| Infantile failure of the power steering pump. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 03/01/2006 | 170000 | 1 | 02/14/2006 |
| Power steering failure. no leaks or broken belts. fluid level fine. *jb | |||
| 02/01/2005 | 19900 | 1 | 05/05/2000 |
| Power steering failed, making it difficult to turn the vehicle left/right. manufacturer will be contacted by consumer.*ak the dealer determined that the power steering pump and the pressure and return hoses needed to be replaced. *nm | |||
| 12/13/2003 | 33000 | 1 | 06/01/2003 |
| Power steering failure, shaft in power steering unit was worn so badly that it broke. g m states that the part is not defective and repairs are more than five hundred dollars,only 33,000 miles on vehicle,but warrenty has timed out.*ak this is a safety issue because i cannot steer vehicle without power assist steering,so vehicle is not driveable untill repaired. | |||
| 01/22/2004 | 1 | 07/31/2000 | |
| Car was running fine and the next minute there was a popping noise (like i busted a hose or something) when i turned it on. i looked on the ground and power steering fluid was running every where and leaked all out within a matter of minutes. then i tried to move the car out of the drive way and the steering wheel was so tough to turn that it felt like the wheel was locked up. now i have to get a new power steering pump, a return hose, and a serpentine belt, and the to top it off it is not under warranty anymore. i was very lucky that it did not happen in the middle of a road though. what a way to start the new year! *la | |||
| STEERING - RACK AND PINION | |||
| 07/03/2003 | 68000 | ||
| Tl*the contact owns a 2000 pontiac grand am. the contact stated the motor mount had fractured and fell into the engine. the vehicle was towed to the dealer where the motor mount was replaced. in addition, the vehicle also had failures with the rack and pinion and when taken to the dealer, it was found that the screws were loose and needed to be tightened to correct the failure. the vin was not available. the approximate failure mileage was 68,000 and the current mileage was 150,000. | |||
| 01/06/2002 | 1 | 07/01/2000 | |
| I was hearing a ratcheting noise coming from gear box/rack and pinion area whenever i made a turn. sunday night, i was making a left hand turn, i heard the ratcheting sound, turned the wheel a little more to left, heard a pop, then lost control of the car. the car slide sideways into the curb where it rested, shattered spindle, axle, bent rim until a tow truck towed the car to the dealer. the dealer says damage was caused from curb, and call my insurance company, but the system failed before the car slid into the curb. my wife, daughter and i heard this noise before.*ak | |||
| 2 | 10/01/2000 | ||
| While driving, heard a loud noise which came from front end. took vehicle to dealer. *ak to correct the noise problem, the dealer installed new rotors and brakes in the front and back. the noise still continued and the dealer replaced the rack and pinion. next, the dealer replaced the front wheel bearings. the dealer also agreed to replace the tires with michelin brand. *yh | |||
| 01/01/2001 | |||
| During routine inspection a leak was found and replaced by dealer. vehicle was at dealership in may, rack and pinion steering was loose. it was tightened by dealer. rack and pinion steering to be replaced at this time.*ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 10/21/2002 | 10000 | 3 | 03/30/2000 |
| We purchased a new 2000 pontiac grand am gt from a dealer in florida, the car had 7 miles on it when we bought it. from the first day we had problems with the steering, it pulled to the right always. the dealer attemted to fix the car on several occasions, finally they told us the steering rack was defective. the car had less than 10,000 miles on it, the car would make noise turning the wheel to the left or right, and a bump could be felt coming from the front of the car by turning the wheel while at low speeds. the steering rack went bad again just before 50,000 miles and was once again replaced under warranty, the steering rack that was replaced then has went bad again, around 85,000 miles. it does the exact same thing the first two did, the car is no longer under warranty and pontiac wants over 1,100.00 dollars to fix the problem. this will make the fourth steering rack that we have had to have installed, we feel that pontiac knows that this is an ongoing problem. they have not addressed the problem in our opinion like they should have in the first place. the 2000 model grand am gt came with variable effort steering, in 2002 they replaced it with something else.what if anything can we do about this. sincerly russell geyer. *ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 10/31/2002 | 1 | 05/01/2001 | |
| Turn signals failed while taking car for service for the service engine soon light. drivers side front window also failed at this time. occasionally, headlights won't operate on bright. dealer has replaced window motor once, multi-function switch twice, and hazard switch twice. i still only have turn signals about 10 percent of the time. drivers side window will not open. the steering has also locked up on one occasion. at that time , the horn also started blowing repeatedly. dt | |||