Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STRUCTURE - BODY
00V140000GENERAL MOTORS CORP.from 10/01/1997 to 09/30/1999V (Vehicle)48740006/09/2000MFRGENERAL MOTORS CORP.05/18/200005/19/2000571201
Defect SummaryVehicle description: these vehicles do not comply with the occupant protection requirements of fmvss no. 201, occupant protection in interior impact. the console cover on these vehicles does not stay closed when a specified vertical load is applied.
Consequence SummaryIn the event of a crash, the console cover could open and the cover or items stored under it could injure an occupant.
Corrective SummaryDealers will replace the console latch mechanism.
NotesOwner notification began june 9, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact oldsmobile at 1-800-442-6537 or pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
03086600201/01/200310000945Wind noise heard from rear of vehicle. *tt04/04/2003
010857007A04/01/2002010857007634825This bulletin contains information on various waterleak conditions. *tt10/09/2002
17120112/17/2001629631Water leak issues. *tt04/04/2002
01085700712/01/2001628809This bulletin contains information on various water leak conditions. *tt03/21/2002
15060106/15/2001623425Campaign information processing system will be sending out additional owner notification on campaign 00036 regarding the console cover latch. *slc10/29/2001
20030103/20/2001619235Information update on the subject of scraping, grinding, brake or bearing like noise from the front tire area. *tt05/21/2001
STRUCTURE - BODY - TRUNK LID
0927200209/27/200210008632Customers may comment on a moan or howl type noise from the rear deck lid area of the vehicle. *mj08/10/2004
02085800406/01/2002634508Some customers may commenton an air rush / moan type noise from the rear compartment lid area of the vehicle. *tt10/03/2002
020866005A08/01/2002020866005634317Some onwers may comment that the molding along the rear (trunk) compartment opening at the striker is loose or broken. *tt09/28/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/12/20091180001
 2000 pontiac grand am, plastic connector used to attach cruise control to throttle-body broke and became lodged, resulting in the throttle being held open. after turning a corner and letting off the gas pedal the car continued to accelerate. i applied brake which partially slowed the car but not enough to stop. i was able to navigate through a red light at which point i had to put the car in neutral and turn the key off to coast out of the way of other motorist. after fighting to get the car stopped and steering into a parking lot i was able to quickly determine the cause. the plastic fitting used to connect the cruise control was wedged between the brace and throttle holding the butterfly 3/4 of the way open, which was roughly 5k rpm. after fighting with the throttle and plastic i was able to free it and tie the cable out of the way. i spoke with a gm dealership and found that the part # is 22618777. i understand if this was a fluke but wanted to give some information in case it happens to someone else. i know my experience could have been very bad but was lucky to avoid any collisions. i just hope the fact that there were no deaths or injuries that this matter is still taken seriously, my mother has the exact same car and i plan to inspect her assembly this weekend. *tr
08/15/20071
 My dashboard has came a loose from my windshield and continues to fold back toward my steering wheel. i'm afraid that one day it is going to cause me to have an accident. i have reported this problem to the dealer and they said it was nothing that they could do about it. i have seen other models of my car that has the same problem and i am concerned about my safety. *tr
01/14/200454000401/07/2004
 Water was leaking around the front windshield molding inside the vehicle. the vehicle was taken to two separate glass repair shops and two separate dealers and neither of them could locate the problem. *jb
08/01/200426
 Problems with braking system on 2000 pontiac grand am. *mr the brakes squealed, the front end would shake, the passenger and driver side windows were broken, the regulators in the doors were busted, the volume on the radio control was improper, the steering hose broke, the brakes and rotors were replaced 12 times, the vehicle would shake when braking, the transmission slipped, the vehicle burned excessive oil, the passenger side strut was bad, the power steering leaked, the engine acted as if it was going to stall, the cigarette lighter was inoperative, and the rear compartment filled with water. *sc *jb
04/15/200349000
 I bought this car used in the november 2001. with in 31 days the brakes started squealing took in for service was told that the brakes were shot and need replaced. this cost me $86. i went back on the dealer where purchased and he paid the other half. when i bought the car the windshield washer fluid tank had a hole in and had to be replaced this was covered under warranty and was in the shop at the same time with the brakes. they were to order the new tank when they had the car in for brakes and didn't i had to go back to get it installed. there was rear end noise that they told me was the control arm in the back, which the dealership told me that they would replace and it was covered under warranty. there was front end noise that they told me was the control arm on the drivers side and that there was a bushing that needed greased - that was covered under warranty. the molding on the side drivers doors was been put back on in october of 2001 before i purchased the car - the in september of 2002 it started coming off again - when i tried to get it in to be repaired at the dealership that did the work they couldn't get it in before the one year warranty expired - so i super glued it. in march 2003 the front end noises have come back so bad that it sounds like a old bed spring and no mechanic can seem to figure out where the noise is coming from or what is causing it. when my car was in the shop for this one of the censors in the front drivers side went bad and cost me $489. the brakes where also shot and need rotors turned because the dealership that put the brakes on back in 2001 put brake pads on warped rotors. when it rains and you are driving it sounds like the back passenger door is opened or the window is down. 6/30/03 the front end noise are still there - the passenger side reclining seat arm has broken off - the knob that turns the heat/air/defrost has broken off. i am the only person who drives this car. i still owe over 11,000.00 on this car.
08/30/2003560001
 Seat back on driver's side of my vehicle collapsed. clear coat is chipping off the roof despite regular washing and hard coat waxing. rattle in the door and front end like there's a loose motor mount. *jb
STRUCTURE - BODY
04/02/2012124413
 Hi i've been having some starting issues with my 2000 grand am gt. sometimes i want to start it and it just doesn't even cranks i took it to a auto parts store to scan it and told me everything was ok. today i took it to a shop and said it's the bcm that is reading some error code. is there some way you guys could help me out???
05/06/20012
 Water leaked into the car and colleted behind the driver and passenger seat on the floor. i had books lying on the floor at the time that were damaged. i took it to the dealership and they said it was the door lining. they replaced it. 6 months later it is leaking again. this is a common problem! figure it out!!!*ak
02/06/2000110/24/2000
 My car has been in the shop repeatedly for the brakes grinding and shaking when i brake. the rotors have been replaced twice for rusting and warping and the brakes once, under warranty. i have had water leaks, my dash has been replaced for warping, 2 door panels have been replaced for warping. i have 2 more that need to be replaced, but the dealership says it's a common problem, but it's not covered under the extended warranty. i have lots of wind noise. a rotten egg smell in my car when driving it. i took my car to the dealer last week and they replaced a gasket/seal for a intake gasket leak. i went to pick up my car and it reeked of gasoline. they kept it another day and had to replace my fuel regulator. now i cannot keep my windows closed because there is a odor of gas in my car, which causes my eyes to burn and water and my throat to burn. my hazards/blinkers have gone out once already. two other times i had it in the shop for a clicking noise in my dash area and it was something with my hazards that had to be replaced. my passenger seat would not adjust, they say they fixed it? the transmission slips on occasion and that has been since i took possession of the lemon. my horn quit working and was finally fixed after repeatedly taking it into the dealer. it is hesitant to start at times and when it finally starts the front end shakes, like the motor mounts are bad. *jb
07/15/2001504/01/2000
 When it rained hard, water leaked under both door panels (for many months prior to service at 31000 miles). large quantities of water leaked in, saturating the carpets in both the front and rear seats on both sides of the car. brought into dealership 08/03/01, and dealership removed door panels and added second strip of sealer to water deflectors for both left and right doors. was told that this should have been factory-installed and was missing. work covered under warranty. solved problem.*ak
07/25/2001104/01/2000
 When it rains passengers side floor of vehicle fills with water, also water coming down between door and floor, contacted dealer, and consumer was informed by dealer that they could not see anything wrong. *ak consumer stated this has been happening ever since vehicle was purchased.*slc
09/05/2000101/01/2000
 Water deflectors warped causing a puddle to form on back floor on passenger side. while driving down the road trunk pops open for no reason but only if it is raining. windshield leaked causing water to leak down by hood release and under dash causing another puddle on floor. i should add dealer cannot find any reason for trunk to pop open although it has happened 4 times.
STRUCTURE - BODY - BUMPERS
07/14/2001206/01/2000
 The tires are very weak and are not very durable. from the experience i've had, i don't feel safe with the tires and wheels on my car. every time i'm driving somewhere and encounter everyday road conditions, i'm scared to find a flat, popped tire; or blowout. i've had the exterior black lining fixed 2 times and i'm not happy it is happening again! the rear windshield weather strip is separating. the lower body mold is comiing off the body around the entire vehicle. a suspension cover part doesn't fit, has been to dave cross service dept. where car spent 4 days and said to be repaired, i got my car back and it was worse than when it went there. whoever has replaced the front bumper is a complete moron! it isn't lined up with the proper things! the driver side is lower than the passenger side. the car sounds like it is going to fall apart on a perfect road! a lot of money has been put into this vehicle and it's very upsetting when it is taken to get fixed, pay for that, get it back, it's still not right, take it back again, pay, recieve rude customer service, then it's a half-a** job! there's so many things to comment about, but those are the top subjects with my car. hopefully, i will be taken seriously for once. thank you for your time, it is appreciated. dt
STRUCTURE - BODY - DOOR
01/01/19011
 2000 pontiac grand am could not defect whether or not the door was closed.*mr *jb
03/01/2001308/31/2000
 The deflector in the door was replaced due to water leak. the consumer stated that the vehicle was in the shop three time for the same problem but the problem is still existing. *yh
03/01/2000
 When it rains the side door area seems to leak water onto back passenger side carpeting. replacing seals and resetting door doesn't seem to be working. hopefully floorboard is not rotting.*ak
12/25/1999312/01/1999
 Right suspension squawk / squeak while driving in normal conditions, right front passenger side door glass shattered behind mirror while driving with no apparent debris striking car, right front door not flushed, leaving gap.
STRUCTURE - BODY - TRUNK LID
08/22/200546000509/23/2002
 I purchased my 2000 pontiac grand am used. i've had it 3 years and have had break problems for at least 2 of the 3 years. my mechanic can not find any reason why i've had so many problems and when i spoke with pontiac headquarters they informed me that since i did not have a documented case through a car dealership there was nothing they could do. i informed them that my private mechanic kept detail records but pontiac informed me that even if i did use a dealership the problems i'm having are part of the normal wear and tear of a vehicle. my breaks have been grinding, squealing, thumping and now the whole front end is creaking. i've gone through several pairs of breaks front and back. i've gotten new rotors, have had the rotors cut. i've gotten new calipers but this still hasn't fixed my problem. at times i feel i am riding in an unsafe vehicle. my car has been looked at one month and less than 30 days later my brakes will be fully worn down. i just don't know how to have the problem corrected. on top of it all, the ignition has been changed, the drivers side seat springs are coming through the seat, the radios volume will go up and down for no reason, i've had to replace the whole turn signal / hazards signal part, the trunk leaks and of course none of it is under warranty. i still have a little over a year left to pay on the vehicle and pontiac could care less. *nm
12/30/200002/01/2000
 I have had nothing but problems with my 2000 pontiac. the brakes have been replaced 3 times rotors have been replaced twice. my hub caps had to be replaced because they were all cracked. the buttons on my air conditioner/stereo control are stripped. screws fall out by the dash, the truck is uneven, when it is closed 1 side is higher than the other, there's a gap, my windshield wiper hose is busted it leaks. seat belt covers broke off. my side mirrors are disconnecting themselves. the dealer will not help me. everytime i've gone up there i left upset. they do not stand behind their product. i've even sent letters with no response. i have a junk car. it is not worth the price. i also took it to the dealer because there is a rattling under my hood like a mount is gone. i took it and they said they did not see anything. pontiac does not take the customers they have seriously. it is really sad. what am i to do as a consumer? who is willing to help? hopefully this will get their attention. dt
05/05/20013
 Trunk lid will open on its own, consumer has had to clean out the rainwater because of it opening on its own, on one occasion the lid opened when the glove box had been opened, trunk lid has also opened with no occupants in or around vehicle. *slc
STRUCTURE - FRAME AND MEMBERS
10/12/20091
 In pontiac grand am's, there have been many drivers that have had problems with water leaks. these waters leaks flood the car compartment and can leave 1-4 inches of water in the car. some cars have had the leak on the drivers side, which can cause an accident because of the water...even after you drain it, it will still leave the pedals wet/slippery which may cause a crash. *tr
10/20/200643250105/09/2005
 Passenger side tire area of my 2000 pontiac grand am started making a clunking noise. upon inspection, the engine cradle/k-frame crossmember was found to be extremely rusted in several places and where the rack and pinion steering bolts to it on the passenger side was completely rusted through and broke. *nm
12/22/200384800107/15/2000
 I have after market rims with sumitomo htr+ 225/40zr18 tires. on my way traveling to california from louisiana my rear tire blew out causing my rim to crack and it also scrached up the lower right half of my car, it cost me $600.00 to replace the rim and tire and now i have a bubble forming in my front driver side tire i think that the company who makes this tire should refund me the money i spent to replace the rim and tire, fix the damage to my car, and also give me a replacement for the one with the bubble. something needs to be done because im not the only one this has happened to my frind has the same exact tires and his did the same thing only he was at a stop light when it happened.these tires are not cheap and i still have to repaire the body damage. thank you from a concered soldier of the army. *ak
07/14/2001206/01/2000
 The tires are very weak and are not very durable. from the experience i've had, i don't feel safe with the tires and wheels on my car. every time i'm driving somewhere and encounter everyday road conditions, i'm scared to find a flat, popped tire; or blowout. i've had the exterior black lining fixed 2 times and i'm not happy it is happening again! the rear windshield weather strip is separating. the lower body mold is comiing off the body around the entire vehicle. a suspension cover part doesn't fit, has been to dave cross service dept. where car spent 4 days and said to be repaired, i got my car back and it was worse than when it went there. whoever has replaced the front bumper is a complete moron! it isn't lined up with the proper things! the driver side is lower than the passenger side. the car sounds like it is going to fall apart on a perfect road! a lot of money has been put into this vehicle and it's very upsetting when it is taken to get fixed, pay for that, get it back, it's still not right, take it back again, pay, recieve rude customer service, then it's a half-a** job! there's so many things to comment about, but those are the top subjects with my car. hopefully, i will be taken seriously for once. thank you for your time, it is appreciated. dt
12/18/20000
 There was a puddle of water on both sides of vehicle near doors of driver and passenger sides. also, dealership was aware of problem at this time. *ak