Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 00V116000 | GENERAL MOTORS CORP. | from 03/01/2000 to 03/31/2000 | V (Vehicle) | 23 | 05/03/2000 | MFR | GENERAL MOTORS CORP. | 04/18/2000 | 05/02/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the bolt that attaches the rear suspension trailing arm to the left rear knuckle may not have been tightened to specifications during assembly. | |||||||||||||||
| Consequence Summary | The bolt could back completely out of the joint affecting vehicle control. | |||||||||||||||
| Corrective Summary | Dealers will tighten this bolt. | |||||||||||||||
| Notes | Owner notification began may 3, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 040308010 | 06/01/2004 | 10012182 | Changes to labor time guide relating to front suspension labor operations components. *eh | 02/16/2005 | |
| 040308015A | 05/01/2005 | 040308015B | 10011062 | Squeaking noise in front end on turns. *tt | 12/28/2004 |
| 020310003 | 06/01/2002 | 634881 | Concerns with scraping/scrunching noise from front of vehicle during low speed turning and braking. *tt | 10/10/2002 | |
| 010308003A | 02/01/2002 | 010308003 | 629407 | Some customers may comment on a squawk noise from the front and/or rear suspension while driving. *tt | 04/02/2002 |
| 010308003 | 10/01/2001 | 627662 | Information regarding squawk noise from front and/or rear suspension. *yh | 02/13/2002 | |
| 050901 | 09/05/2001 | 626054 | Some customers may comment of a squawk noise from the front or rear suspension area. *slc | 12/12/2001 | |
| 290601 | 06/29/2001 | 623599 | Concerns with suspension noise.*jb | 10/29/2001 | |
| 200301 | 03/20/2001 | 619238 | Information for oldsmobile and pontiac dealers concerning repairs to suspension knuckles for noise, abnormal performance and / or strip caliper bracketing mounting bolts on certain 1999 through 2001 vehicles. *tt | 05/21/2001 | |
| 000309002 | 02/01/2000 | 611242 | Some customers may comment on a squeak / creak noise coming from the rear of the vehicle when driving over an irregular / rough road surface at low speeds. *tt | 05/31/2000 | |
| SUSPENSION - FRONT | |||||
| 02139 | 01/01/2004 | 10008871 | Squeak or rub type noise on turns coming from the front suspension as if it is coming from the shock absorber or the top mount. *tt | 08/25/2004 | |
| 010308002 | 08/01/2001 | 624058 | Information regarding front suspension clunk / rattle noise diagnosis. *tt | 11/01/2001 | |
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| 00038 | 06/20/2000 | 6092329 | Some vehicles equipped with 16 inch touring tires may have been built with an incorrect left front coil spring. *tt | 12/05/2000 | |
| 00038 | 06/01/2000 | 614393 | Certain se model vehicles equipped with 16 inch touring tires (rpo qqk) may have been built with an incorrect left front coil spring. *tt | 10/13/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 10/28/2009 | 104800 | 1 | |
| Similar to: nhtsa action number : pe03031 my 2000 pontiac grand am suspension front:springs coil springs need to be replaced as they are broken. causes issues when turning and driving. i noticed this issue has been reported by others and wondering if there is any retaliation so that the manufacturer needs to fix? i plan to have them fixed immediately due to unknown consequences. *tr | |||
| 05/15/2008 | 101000 | 1 | |
| On 5/15/08 @ 4:30 p.m., our daughter was driving our 2000 pontiac grand am, on i-40 west in durham cty, nc. traveling approx. 70 miles per hr, she remembers only a sudden pull to the left on the steering wheel. losing control, she swerved 150 ft. before crashing into the concrete wall barrier. continuing another 50 ft. the car flipped upside down on the left shoulder. no other vehicles were involved. a witness traveling behind our car reported that the car just started to fishtail. the tires were inspected by the officer at the crash, and later by my husband and the insurance examiner, and were found to be intact, fully inflated and without excessive wear. a search on the national highway traffic safety administration website brought to our attention a recall in certain models of the 2000 grand am involving the rear suspension trail arm to the left rear knuckle bolt. upon reporting this information to state farm insurance, the adjuster included this component in his findings. he reported that nothing appeared out of place. a single snapshot of the rear suspension was submitted in support of his findings. mr. john garciga, a state farm adjuster, advised us that the snapshot was of poor quality and the car was not lifted for the investigation, but for the purpose of their reporting, no further examination was warranted. he encouraged us to report this incident to the nhtsa. we feel our daughter was extremely lucky to have survived this crash. her injuries included a broken nose, and bumps and bruises. fortunately no other passengers were in her car. it is our feeling that additional investigation may be warranted in an effort to rule out any known or possible defects so that others may be advised of a possible hazard. *tr | |||
| 07/03/2000 | 1 | ||
| Signals not working/ grinding noises heard at any speed and when turning corners. mr the brakes squeaked when they were applied, the left front strut was replaced, the steering assembly was replaced, the defroster was replaced. *jb | |||
| 02/29/2004 | 1 | 02/26/2004 | |
| Suspension squawk / squeak while driving in normal conditions, like this since i bought it in february finally fixed. *ak | |||
| 04/15/2003 | 49000 | ||
| I bought this car used in the november 2001. with in 31 days the brakes started squealing took in for service was told that the brakes were shot and need replaced. this cost me $86. i went back on the dealer where purchased and he paid the other half. when i bought the car the windshield washer fluid tank had a hole in and had to be replaced this was covered under warranty and was in the shop at the same time with the brakes. they were to order the new tank when they had the car in for brakes and didn't i had to go back to get it installed. there was rear end noise that they told me was the control arm in the back, which the dealership told me that they would replace and it was covered under warranty. there was front end noise that they told me was the control arm on the drivers side and that there was a bushing that needed greased - that was covered under warranty. the molding on the side drivers doors was been put back on in october of 2001 before i purchased the car - the in september of 2002 it started coming off again - when i tried to get it in to be repaired at the dealership that did the work they couldn't get it in before the one year warranty expired - so i super glued it. in march 2003 the front end noises have come back so bad that it sounds like a old bed spring and no mechanic can seem to figure out where the noise is coming from or what is causing it. when my car was in the shop for this one of the censors in the front drivers side went bad and cost me $489. the brakes where also shot and need rotors turned because the dealership that put the brakes on back in 2001 put brake pads on warped rotors. when it rains and you are driving it sounds like the back passenger door is opened or the window is down. 6/30/03 the front end noise are still there - the passenger side reclining seat arm has broken off - the knob that turns the heat/air/defrost has broken off. i am the only person who drives this car. i still owe over 11,000.00 on this car. | |||
| 04/26/2003 | 20 | 2 | 07/28/2001 |
| I purchased my 2000 pontiac grand am used with 27000 miles on july of 2001. in october of 2001 i had my first brake job, february 2002, july 2002, march 2003 brakes checked on 2 other occasions for noise. car was serviced in march 2003 for brakes and alignment - 5 weeks later car caught fire driving in traffic. the smoke was coming from under the hood, the fire dept. and police were on the scene in less than 10 minutes - the car was totaled. cause is under investigation. *jb | |||
| When driving between 55-65mph vehicle vibrates excessively. dealer has seen vehicle several times. mechanic said it was the tires, exchanged them, and balanced the tires. problem still exists. *ak | |||
| SUSPENSION - FRONT | |||
| 05/05/2008 | 176298 | 1 | |
| I was starting to leave for work and the front coil spring on the passenger side of my 2000 pontiac grand am gt had snapped and flung itself into the tire. which could have resulted into a severe crash and could have killed some one. now i must replace the strut tower and the coil spring. *tr | |||
| 12/01/2002 | 45000 | 2 | 01/15/2000 |
| I have 2 complaints. at around 48,000 miles i heard a grinding noise coming from the front end. had to brakes replaced and still grinds. it has been about 10,000 miles now and still grinds. brought back in to shop, they have no clue as to what is going on. also, front end started pulsating 8,000 miles ago. read some comments on the internet about this and seems there might be a problem with the braking system. brought car in and cannot figure out what is causing it.2nd complaint. about 6,000 miles ago car would start in the morning and thoughout the day would not start on the first crank. had to crank and give gas to get it started. cannot figure out what is wrong. had a diagnostic test done, no answers. *ak car has only 58,000 mile son it right now. | |||
| 07/08/2002 | 15000 | 1 | 05/03/2000 |
| I own a 2000 pontiac grand am gt. at about 15,000 miles my blinkers starting either just comming on by theirself or would not work at all. i took it in to the dealer and they replaced the hazard switch. then, about 6 thousand miles later, my front end started shaking and making noise. i took it to the dealer and they said my brakes were down to the rotor and i would need new brakes and rotors. i asked if it would be covered under warranty, and they said the warranty only covered the brakes until 20,000 miles and it would cost me $500 to fix the problem. i took the car to my mechanic and had performace brakes and rotors put on my car for $375 (i had read a few reports of others having problems and having to go back to the dealer every 5-6 thousand miles and did not want to go through that, and concider myself luchy that they lasted as long as they did.). i have put another 15,000 miles on my performace brakes and rotors with no problems. my mechanic also saw that i had a plug in my right front tire. i have never had to take my car in for a flat since i have owned the vehicle, so my guess is that the dealer put the plug in the tire. i have been reading similar complaints from people that own 2001, 2002, and even 2003 grand ams. apparently they are using cheap parts on a performace car and are ignoring the problem and something need to be done, before someones brakes go out completely. there is also a problem with the passengers front seat not locking in place. if you do not push the seat back all the way fairly hard and check the seat lever to make sure that it came back up, the seat will slide all the way fwd during even light breaking. the seat has done this since i have owned the car. if they used better components on their car and would stop cutting corners they would not be having theses problems. *ak | |||
| 12/30/2000 | 02/01/2000 | ||
| I have had nothing but problems with my 2000 pontiac. the brakes have been replaced 3 times rotors have been replaced twice. my hub caps had to be replaced because they were all cracked. the buttons on my air conditioner/stereo control are stripped. screws fall out by the dash, the truck is uneven, when it is closed 1 side is higher than the other, there's a gap, my windshield wiper hose is busted it leaks. seat belt covers broke off. my side mirrors are disconnecting themselves. the dealer will not help me. everytime i've gone up there i left upset. they do not stand behind their product. i've even sent letters with no response. i have a junk car. it is not worth the price. i also took it to the dealer because there is a rattling under my hood like a mount is gone. i took it and they said they did not see anything. pontiac does not take the customers they have seriously. it is really sad. what am i to do as a consumer? who is willing to help? hopefully this will get their attention. dt | |||
| 07/14/2001 | 2 | 06/01/2000 | |
| The tires are very weak and are not very durable. from the experience i've had, i don't feel safe with the tires and wheels on my car. every time i'm driving somewhere and encounter everyday road conditions, i'm scared to find a flat, popped tire; or blowout. i've had the exterior black lining fixed 2 times and i'm not happy it is happening again! the rear windshield weather strip is separating. the lower body mold is comiing off the body around the entire vehicle. a suspension cover part doesn't fit, has been to dave cross service dept. where car spent 4 days and said to be repaired, i got my car back and it was worse than when it went there. whoever has replaced the front bumper is a complete moron! it isn't lined up with the proper things! the driver side is lower than the passenger side. the car sounds like it is going to fall apart on a perfect road! a lot of money has been put into this vehicle and it's very upsetting when it is taken to get fixed, pay for that, get it back, it's still not right, take it back again, pay, recieve rude customer service, then it's a half-a** job! there's so many things to comment about, but those are the top subjects with my car. hopefully, i will be taken seriously for once. thank you for your time, it is appreciated. dt | |||
| 06/02/2002 | |||
| There is a noise that comes from front tire, this usually happens more when consumer is driving at low speeds. contacted dealer, and the dealer was not willing to do anything.*ak | |||
| 11/12/2000 | 7 | 03/31/2000 | |
| Brakes will not hold when being applied, and vehicle does not stop. consumer stated part was replaced 7 times. problem still reoccurring. *ak . vehicle also had a suspension problem, the battery was replaced, and consumer was complaing of poor acceleration, dealer replaced the pcv valve and filter.*yh | |||
| 08/01/2001 | |||
| While driving highway speeds consumer stated a loud noise can be heard coming from the front end, consumer also stated a violent vibration can be felt, dealer has been unable to locate source of problem. nlm | |||
| 08/28/2000 | 6 | 05/02/2000 | |
| While driving 35-40 mph applied brakes and there was no response, brakes were constantly skipping.*ak. consumer states while driving, left front wheel sounds loose and feel like it is going to fall off, and when pressing the brake pedal vehicle experiences a knocking, pulsation or grinding sound, dealer found front rotors warped and rear brakes not adjusted correctly. *yd | |||
| 2 | 10/01/2000 | ||
| While driving, heard a loud noise which came from front end. took vehicle to dealer. *ak to correct the noise problem, the dealer installed new rotors and brakes in the front and back. the noise still continued and the dealer replaced the rack and pinion. next, the dealer replaced the front wheel bearings. the dealer also agreed to replace the tires with michelin brand. *yh | |||
| 06/27/2000 | 9 | 02/01/2000 | |
| Engine is missing or coughing while stopped at red light,transmission & transaxle is slipping,car keeps pulling left to right & tires are wearing down on left side due to left front end has a major problem, both front rotors keeps wearing down,left front wheel area has a rubbing & grinding noise that can not be found, engine keeps over heating,brakes keeps pulling & pulsates when brakes are applied. | |||
| 03/16/2000 | |||
| Vehicle pulls to left. vehicle has been taken into dealer 13 times this year. dealer admitted there was a problem, and was going to take vehicle back. they decided that nothing was wrong with it. they have given multiple reasons, but none have rectified problem. tires were changed and had excessive wear. *ak | |||
| 04/10/2000 | 2 | ||
| While driving vehicle has intermittently been pulling to the right. vehicle has been in dealer's shop on two occasions, and nothing could be found. *ak | |||
| 12/25/1999 | 3 | 12/01/1999 | |
| Right suspension squawk / squeak while driving in normal conditions, right front passenger side door glass shattered behind mirror while driving with no apparent debris striking car, right front door not flushed, leaving gap. | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 10/28/2009 | 104800 | 1 | |
| Similar to: nhtsa action number : pe03031 my 2000 pontiac grand am suspension front:springs coil springs need to be replaced as they are broken. causes issues when turning and driving. i noticed this issue has been reported by others and wondering if there is any retaliation so that the manufacturer needs to fix? i plan to have them fixed immediately due to unknown consequences. *tr | |||
| 04/13/2008 | 128119 | 1 | 06/15/2001 |
| Right front spring broke causing spring to come off strut seat and drop down and go into tire which caused tire to blow out and almost to lose control of car. part # of spring is 22132945. *tr | |||
| 10/30/2005 | 82000 | 0 | 01/01/2000 |
| Car pulled out of garage and road around block. extreme grinding noise. smoke from front passenger tire. pulled car back into garage to investigate. passenger front coil spring cracked and rubbing against tire causing tire damage. *nm | |||
| 05/01/2005 | 1 | 10/01/1999 | |
| 2000 pontiac grand am left front coil spring broke puncturing the tire equipment.*mr vehcile was parked when left front coil spring broke. the repair shop mentioned there might be a recall. called pontiac they said there was a recall but our vin was not included. *bf *nm | |||
| 04/26/2004 | 54300 | 1 | |
| Left coil spring broke resulting in the front of the car dropping to the ground.*mr the consumer son lost control of the vehicle when the coil spring failed . the front tire also blew out due to the coil spring failure. *jb | |||
| 06/17/2004 | 66771 | 1 | 02/09/2000 |
| Was pulling out of garage and heard a grinding noise coming from front end. i stopped and got out to inspect the car. i could not see anything wrong so i continued backing up. the noise did not stop. i pulled forward to go back into the garage and the left front tire popped. i got out to see if i could identify the problem. there were shredds of my tire in the driveway. i called the wrecker. we took off the flat tire to see that the left front coil spring had broken and cut my tire all the way around. we brought the car to smith auto sales in lebanon,nh to be fixed. both front springs were replaced and front end aligned. i am concerned if this spring had broken while on the interstate what may have happened.*ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/11/2005 | 1 | 10/18/2003 | |
| Front end bearings . have spoke to a few people that own pontiac grand ams. all have had to have at least one front end bearing replaced . when ispoke to the mechanic, he said that g.m. vehicles are known for their front end bearings going bad. why do they know this, and nothing has been done or asked about it.consumers should not have to flip the bill for a part that may be faulty. please ask g.m. if they could write me and answer this question.*ak | |||
| 04/22/2004 | 1 | ||
| Heard loud noise coming from front part tires while driving. i knew it wasn't the brakes. took it to my regular mechanic and was told it was a bad wheel bearing. $400 later it was replaced. this is not my first problem with this car. 1st problem: blower motor went, 2nd: water pump went, 3rd: was told ignition column needs to be replaced, 4th: shoe over timing belt wore away because of water pump problem. there have been numerous other problems including replacement of the brakes. my car only has 53,000 miles on it and was bought brand new in june of 2000. for the money i have spent on it, i could've had a lexus! *jb | |||
| 2 | 10/01/2000 | ||
| While driving, heard a loud noise which came from front end. took vehicle to dealer. *ak to correct the noise problem, the dealer installed new rotors and brakes in the front and back. the noise still continued and the dealer replaced the rack and pinion. next, the dealer replaced the front wheel bearings. the dealer also agreed to replace the tires with michelin brand. *yh | |||
| 06/23/2000 | 1 | 02/01/2000 | |
| Abs lights and warning lights are coming on dashboard, and there is vibration coming from vehicle during normal operation. dealership has examined vehicle, and has replaced brake rotors and front wheel bearings. *akthe steering wheel shakes and the vehicle pulls to the right when brakes are applied. the vehicle fuel milage was poor about 17 mpg, also the speaker and alternator are noisy. *yh | |||
| SUSPENSION - REAR | |||
| 09/01/2008 | 108000 | 1 | |
| Rear strut failure causing car rear end to collapse causing loss of control and crash. *tr | |||
| 06/20/2008 | 1 | ||
| File date 5/2/2000 mfr. involved general motors corp. nhtsa campaign # 00v116000 mfr. campaign # 00041 component affected suspension:rear # vehicles affected 23 defect vehicle description: passenger vehicles. the bolt that attaches the rear suspension trailing arm to the left rear knuckle may not have been tightened to specifications during assembly. consequence the bolt could back completely out of the joint affecting vehicle control. corrective action dealers will tighten this bolt. ------------------------------ i have to replace the rear wheel bearing on the left rear. i was told by the dealer, that this did not apply to my 2000 pontiac grand am se, . each bearing is $ 300- 400, but i have not had to replace in other bearings except the left rear. could the above recall affect that wheel bearing, and how much of a coincidence that it just so happens to be the left rear wheel bearing on my car, could there have been more of a widespread problem with the left rear suspension of this vehicle? also when breaking at high speeds the abs light came on, the new left rear brake shoe cracked in half as a result of the left rear wheel bearing having issues. *tr | |||
| 01/16/2004 | 1 | ||
| Pontiac grand am 2000, loss of control and rollover. *bf the consumer stated while driving, suddenly the rear of the vehicle felt loose and the vehicle swerved which caused him to lose control. upon inspection of the vehicle, it was found that the left rear trailing arms were not attached to the left rear knuckle. inspection of the bolts that attached the trailing arms to the knuckle showed that the end of the bolt was broken. *jb | |||
| 01/16/2004 | 37000 | 1 | |
| While driving at 65 mph driver lost control of the vehicle, causing it to roll over. consumer had the vehicle towed to the dealership; mechanic determined that a bolt from the rear sway bar was missing. *ak | |||
| 01/16/2004 | 37000 | 2 | 02/02/2000 |
| Missing bolt in rear suspension causing loss of control of vehicle causing rollover and console opening up during rollover. *la | |||