Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
03V250000GENERAL MOTORS CORP.from 03/01/2000 to 06/30/2001V (Vehicle)170782508/20/2003MFRGENERAL MOTORS CORP.07/15/200307/24/2003571225
Defect SummaryCertain minivans, passenger and sport utility vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 225, child restraint anchorage system. the owner
Consequence SummaryThis does not meet the requirements of the standard.
Corrective SummaryOwners will be provided with a supplement for their owner's manual. this supplement describes and shows the location symbols for the child restraint anchors that are located in the vehicle and on the child restraint or booster cushion. owner notification began august 18, 2003. owners should contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, gmc at 1-866-996-9463, pontiac at 1-800-620-7668, or oldsmobile at 1-800-630-6537.
NotesGm recall no. 03039.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
05290305/29/200310003676Clarification of service bulletin 02-08-44-012. certain steps in the service bulletin to disable or enable the remote keyless entry radio personalization feature has been deleted in the tech 2 software. concern will be updated in july rel10/28/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04060206/04/2002637181Some customers may comment that the blower motor is inoperative. *tt11/20/2002
13110111/13/2001628119Subject regarding replacement of ac control knobs. *tt03/05/2002
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04220204/22/2002636570Customers may comment that the radio comes on with the ignition switch off after installation of an electronic after flow fan module. *tt11/10/2002
02084400107/01/2002634332Some customers may comment on poor radio reception. *tt09/28/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/04/2011
 Vats the anti theft that locks up gm cars because of the sercuity chip that's in the key people have got robbed sitting in a parking lot waiting on they car to start or for some one to come get them
07/05/20081219891
 I have a 2001 pontiac grand am that i have had issues with since i bought the car. now for the second tim in three years i have had to replace the passlock sensor and the ignition switch cylinder. this fix has cost me over $700.00 each time not including the tow. i am a mother of two kids that works full-time and goes to school part time, this problem has drained me of money that i use to support my children. i have missed work and school because of this problem. there are forums that i have looked at and read with people going through the same issue. i have taken it to a gm dealer and also a mechanic in order to fix this problem that's when i realized it was the same issue. i compared notes. i believe that this is going to be happening again in the next few years according to my mechanic, who has also heard people discussing this same issue. *tr
09/28/20011
 The very same problems/issues are occurring with/in my 2001 pontiac grand am. i am the only owner of my vehicle and have experienced every single issue others have wrote about. from the security issue to the driver side seat not moving at all..... gm really needs to research/investigate these matters and place re-calls on all of them asap. this is a very serious matter and apparently they are overlooking this completely. *tr
06/15/20031
 I own a 2001 pontiac grand am. i have experienced several of the same problems/issues noted in previous complaints. my 1 and 2 function on the fan is no longer working, the turn signals appear to have a short/wiring problem, the driver and passenger side window motor/brackets needed to be replaced, the driver seat adjuster is broken, the(gear shaft) button that puts the car in gear(p,r,n,d) pops out frequently, driver floor has been soak and wet periodically, and numerous braking system problems(need to replace rotors and brake pads frequently, had to replace brake calipers/hubs/wheel bearings). the only problem that was covered under a recall was the turning switch, which the problem has re-occurred. i would like to see the manufacturer cover these problems that have become repetitive in several other vehicles. *jb
01/15/20025000211/17/2001
 The a/c- heater speed control selection 1 and 2 stopped working in 2002 shortly after i purchased my vehicle. on april 10,2006, the selections 3 and 4 are also not working. this is now the 9th probolem i've had with my vehicle. to include both power window brackets breaking, my hazard flasher, transmission, steering, and a/c. i've unknowingly had jackson auto group of hawaii do repairs without so much as a word about the recalls. what proactive steps have been taken to notify the dealers about the recalls and defects? *nm
05/04/20031205/04/2003
 To whom it may concern: i have a 2001 pontiac grand am that has problems starting. every time i try to start my car the security light comes on and i have to sit their for ten minutes while it resets itself. i wouldn't have mind if it was only once, but it's not. it continually does it. i'm not the only one having this problem. many people who i have spoken to with a pontiac grand am are having the same problem. could you please look into it. thank you very much for your time. very truly yours, karen. *nm
01/14/200343000102/09/2002
 Consumer stated the heater is not working, consumer was informed the heater motor was inoperative.*jb modes 1 and 2 inoperative. there was a continuous clicking noise. dealer notified. *tt
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01/15/20025000211/17/2001
 The a/c- heater speed control selection 1 and 2 stopped working in 2002 shortly after i purchased my vehicle. on april 10,2006, the selections 3 and 4 are also not working. this is now the 9th probolem i've had with my vehicle. to include both power window brackets breaking, my hazard flasher, transmission, steering, and a/c. i've unknowingly had jackson auto group of hawaii do repairs without so much as a word about the recalls. what proactive steps have been taken to notify the dealers about the recalls and defects? *nm
01/01/2004104/02/2001
 Air conditioning system has a build up of condensation causing mold to grow and a foul smell. air conditioning switch does not work on settings 1 and 2, only 3 and above. *jb
04/09/2004102/17/2004
 Air conditioning failure. *ak
01/05/20041
 Air conditioner motor stops working on positions 1 and 2. position 3 is very slow. fan does not blow out air.*ak
03/01/20021
 Pontiac grand am 2001 a/c control stops functioning for positions 1-3. this failure has occurred on multiple pontiac 2001 owner vehicles of whom i have talked to.*ak
05/12/2002
 When runnig air conditioner unit humidity causes water to stay in the vent, resulting in mildew build up, and leaving a very bad odor. contact dealer, cannot fix problem.*ak
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
04/14/2010130000
 Tl*the contact owns a 2001 pontiac grand am. the contact stated that the vehicle would not start and the security light began flashing on the instrument panel. the vehicle was towed to a repair shop where the key was reset which allowed the vehicle to start. the failure continued to occur three times after the key was reset. the vin was not available. the current and failure mileages were approximately 130,000.
03/01/200460000703/01/2004
 Three big issues with this car: 1) the worst-i've had problems with the security system shorting three times. each time, the car turns over but will not start. the security light flashed twice, but did not come on the third time. the first time the dealer adjusted the system (whatever that means) which was covered under warranty. the second time (two months later), my car would not start at 2am outside of a bar, so i had to have it towed. this time the whole system was replaced under my warranty. the third time (four months later) my car would not start and had to be towed. the system was again replaced, this time it was covered under a parts& labor warranty so at least i didn't have to pay anything. 2) the brakes. i had the rotors replaced because of extreme vibrating when breaking, as well as a loud squealing noise that would start after the breaks heated up. the squealing noise did not go away so i had the breaks' hardware replaced. that worked for a while. six months later, the vibrating has come back and there is a loud grinding noise when the breaks get wet (i.e. rain). 3) coolant light comes on frequently. first, i simply replaced the coolant much more often than should be necessary. finally, i let my dealer convince me to pay the $700 to have it fixed (i'm not sure what the problem was) a year ago. the coolant light is now coming on again, so i'm just refilling it frequently. i've only had this car 18 months. i'm in love with the look and the pickup, but it is completely unreliable. when can i get it declared a lemon? at least i still have 10k miles left on the extended warranty i purchased with it. if i can't extended it again, i will sell this unreliable car. *nm
09/28/200119000408/15/2001
 Dt: had the vehicle in the shop 4 times for the same thing, when getting into vehicle to start it will not start. everything dealer said to try worked. had to turn it on acceleration for 10 minutes until everything stopped flashing, and turn off .then turn back on and it will start. first time fuel injector/ second fuel pump, and last two times it was the security system. now it was doing the same thing again. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/01/20057000010002/06/2001
 Tl*contact owns a 2001 pontiac grand am. she noticed that there was a leak under her vehicle for a few years. on several occasions the dealer was unable to find the cause of the leak. the dealer later stated that the leak was coming from the gas tank line and it was a fuel leak. they also told her that there was a related recall; however, her vin was not related. the contact is aware of the safety risk involved and request that her vin is a part of the existing nhtsa campaign id number 07e021000. the dealer information is not available. the failure mileage was 70,000 and the current mileage was 98,000. the consumer stated the vehicle is still located at the repair shop awaiting word from the corp office. the dealer stated replaced hazard lights switch, speaker radio rear door, molding windshield side pillar, exterior bulbs, and wiper blade. updated 10/31/07 *tr
03/23/20045
 After making an appointment and leaving the vehicle at the dealership to have the hazard warning switch recall 03v327000 repairs performed, dealership didn't have the replacement switch. also when the vehicle was picked up the clock, radio, display lights and the headlights were inoperative. the dealership did not accept responsibility. *ak
08/17/2002108/18/2002
 I have a 2001 pontiac grand am that i bought from the dealership in august 2002 in less than a year my turn signals stopped working niether power window will work , the tires have had to been replaced, and the speakers have had to be replaced. this care has only 52,000 miles on it and has been well maintained. now, the front wheels of the car are making a horrendous noise that my mechanic can not figure out what it is. i have had problems with this car from the day i bought it and i will never buy another pontiac!!! what can i do? *la