Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, AIR
461510023171Abs pump running when not needed. *nj10/31/2007
07020103/01/200710021412Incorrect outer backing plate. outer backing plate has short centre protusion. outer backing plate should have tall center protrusion. *kb04/24/2007
316910010551Brakes caliper noise on apply. *eh12/01/2004
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
347710014875Tech 2 displays asterisk for the left front wheel speed sensor. *tt05/11/2005
0415200404/15/200410009220Vehicles may set anyone or a combination of front-wheel speed sensor anti-lock brake system codes as intermittent or hard failures. gm voicemail express. *tt09/17/2004
0096601/01/200400966A10007816Anti-lock braking system (abs) front wheel speed codes - jumper harness. *tt07/12/2004
00966B01/01/200410007293Abs front wheel speed codes - jumper harness. *tt06/09/2004
SERVICE BRAKES, HYDRAULIC
05052300103/01/200510014985Revised brake system specifications. *tt05/13/2005
04052300409/01/200410011052Brake noise/creak during slow speed braking. also includes 2004 chevrolet malibu classic. *tt12/27/2004
300301/01/200410008862Brake noise/creak during slow speed braking. *mj08/24/2004
000523002B03/01/2003000523002A10001251Front disc brake pulsation. *tt04/25/2003
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
31923192A10010632The anti-lock brake system indicator is illuminated and diagnostic trouble code c1236 is stored. *tt12/02/2004
14110111/14/2001628132Customers may comment that the anti-lock brake system indicator is illuminated and diagnostic trouble code 1236 stored. *tt03/05/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
21060206/21/2002637253Information regarding the brake align kit. *tt11/21/2002
05150205/15/2002636679Additional information on repeat brake pulsation after an initial brake repair. *tt11/12/2002
02052200104/01/2002634845Service manual update regarding revised brake specifications. *tt10/09/2002
01052200101/01/2001618073Vehicles may experience clunk, rattle noise from the underbody or front suspension. *jb04/03/2001
12120012/12/2000617782Some customers may comment on a brake pedal rattle or clunk. *tt03/27/2001
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
02260302/26/200310001848Brake pad replacement. *tt *jb07/23/2003
01052300504/01/2001735034619371Information pertaining to proper installation of front brake pads with wear indicator. *tt05/24/2001
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
0408200404/08/200410009210The current brake rotor minimum allowable thickness after refinish, or minimum thickness specification, found in the past service manual applications are incorrect. please use correct information as follows. *tt09/17/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
09/03/20122400001
 Fuel system, gasoline details: @ times you can smell gas on the inside of the recently put $690 into changing the entire fuel system before that it cost me $1100 for the entire coolant system $250 for coil pack and cover frequently sparkplugs changed out the ac buttons wont allow the ac to turn on i live in the south we burn up down here with no ac in a car and again on this past sunday i just put another 4170 into sparkplugs and coil packs only to find out that all my problems are caused from the cars security anti - theft device that is defective i lose power no rpm's car will die in the middle of the interstate that i have to drive in downtown greeville sc and towns like atlanta and chattanooga tn the small things are the radio the lights the headlamps don't shine no brighter than a candle on a birthday cake not to mention that i go thru breaks and tires like they are candy it seems to wear a groove on the inside back passenger tire and the front drivers side makes this loud grinding noise that i think could be the brake booster ball not sure on that but i have spent enough money on this car to keep it going i could have bought 2 new vehicles can someone please have pontiac look into recalls. *tr
09/03/20121080001
 When driving the car the brakes will lock up making a grinding noise like something is about to brake somewhere in between the brake pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace brakes about every 2 - 3 months and rotors and calipers. *tr
09/03/20122400001
 Fuel system, gasoline details: @ times you can smell gas on the inside of the recently put $690 into changing the entire fuel system before that it cost me $1100 for the entire coolant system $250 for coil pack and cover frequently sparkplugs changed out the ac buttons wont allow the ac to turn on i live in the south we burn up down here with no ac in a car and again on this past sunday i just put another 4170 into sparkplugs and coil packs only to find out that all my problems are caused from the cars security anti - theft device that is defective i lose power no rpm's car will die in the middle of the interstate that i have to drive in downtown greeville sc and towns like atlanta and chattanooga tn the small things are the radio the lights the headlamps don't shine no brighter than a candle on a birthday cake not to mention that i go thru breaks and tires like they are candy it seems to wear a groove on the inside back passenger tire and the front drivers side makes this loud grinding noise that i think could be the brake booster ball not sure on that but i have spent enough money on this car to keep it going i could have bought 2 new vehicles can someone please have pontiac look into recalls. *tr
09/03/20121080001
 When driving the car the brakes will lock up making a grinding noise like something is about to brake somewhere in between the brake pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace brakes about every 2 - 3 months and rotors and calipers. *tr
09/03/2012240000
 Fuel system, gasoline details: @ times you can smell gas on the inside of the recently put $690 into changing the entire fuel system before that it cost me $1100 for the entire coolant system $250 for coil pack and cover frequently sparkplugs changed out the ac buttons wont allow the ac to turn on i live in the south we burn up down here with no ac in a car and again on this past sunday i just put another 4170 into sparkplugs and coil packs only to find out that all my problems are caused from the cars security anti - theft device that is defective i lose power no rpm's car will die in the middle of the interstate that i have to drive in downtown greeville sc and towns like atlanta and chattanooga tn the small things are the radio the lights the headlamps dont shine no brighter than a candle on a birthday cake not to mention that i go thru breaks and tires like they are candy it seems to wear a groove on the inside back passenger tire and the frontdrivers side makes this loud grinding noise that i think could be the break booster ball not sure on that but i have spent enough money on this car to keep it going i could have bought 2 new vehicles can someone please have pontiac look into recalls
09/03/2012108000
 When driving the car the brakes will lock up making a grinding noise like something is about to break somewhere in between the break pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace breaks about every 2 - 3 months and rotars and callipars
09/03/2012240000
 Fuel system, gasoline details: @ times you can smell gas on the inside of the recently put $690 into changing the entire fuel system before that it cost me $1100 for the entire coolant system $250 for coil pack and cover frequently sparkplugs changed out the ac buttons wont allow the ac to turn on i live in the south we burn up down here with no ac in a car and again on this past sunday i just put another 4170 into sparkplugs and coil packs only to find out that all my problems are caused from the cars security anti - theft device that is defective i lose power no rpm's car will die in the middle of the interstate that i have to drive in downtown greeville sc and towns like atlanta and chattanooga tn the small things are the radio the lights the headlamps dont shine no brighter than a candle on a birthday cake not to mention that i go thru breaks and tires like they are candy it seems to wear a groove on the inside back passenger tire and the frontdrivers side makes this loud grinding noise that i think could be the break booster ball not sure on that but i have spent enough money on this car to keep it going i could have bought 2 new vehicles can someone please have pontiac look into recalls
09/03/2012108000
 When driving the car the brakes will lock up making a grinding noise like something is about to break somewhere in between the break pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace breaks about every 2 - 3 months and rotars and callipars
SERVICE BRAKES, AIR - ANTILOCK
03/01/20023
 I read on cnn on may 3 that the nhtsa has launched an investigation into antilock brake failures of gm pickup trucks and suv's in the salt belt states. i would like to advise that i live in ontario, canada, and own a 2001 pontiac grand-am. it currently has 138,000 km. i purchased this vehicle new from a gm dealership. i have experienced similar antilock brake issues, to those mentioned in cnn's news article. the first one occured around 60,000 km. since then, i have had to replace all of the antilock brake components three times over the life of the car. i anticpate having to do it again, as my antilock brakes have started to act up, activating on their own, for no apparent reason. i know of at least three other pontiac grand-am owners who have experienced similar issues. i have tried to take this up with the dealership and gm canada, but all attempts to rectify the issue were unsuccessful. after the vehicle was over its warranty period (60,000 km), gm basically advised that it was my tough luck for not purchasing the extended warranty. there was no effort put into identifying what the problem was or why it continues to occur. i will be anxious to hear the results of your investigation and would encourage you to extend your investigation into the pontiac grand-am vehicle line as well. thank you.
06/01/20031
 Brakes grind only when air conditioner is on.*ak
SERVICE BRAKES, AIR - DISC - ROTOR
08/08/200312000412/22/2000
 My car shakes violently when braking. i have had the brakes replaced 4 times since buying it and haven't felt safe driving it since about the third day after i bought it. i am not driving it wrong, as the mechanics say. there is no reason you should hve to have the brakes done 4 times before 60,000 miles (rotors twice, once i wouldn't let them since it had just been done and was out of warranty). i wonder how long you will let this continue before someone gets killed. i will be watching for that complaint.
SERVICE BRAKES, ELECTRIC
08/01/200479400308/05/2001
 The left rear brakes are locking. the pads and rotors are ground down to the point of needing replacement. the pads and rotors were replaced and components cleaned. the problem is still occuring. the abs, antilock, and service vehicle soon lights will come on after start up. they will stay on until the engine is shut off and restarted. the vehicle will not start. the starter will crank, but the engine won't start. first visit to dealer: fuel pump was replaced. second visit to dealer: oil pressure sensor was replaced, third visit to dealer: vehicle theft deterrent codes appeared in computer. dealer does not know how to fix yet and problem still persists. the problem is intermittent. occasionally the care will be hard to start requiring taping the accelerator to start it. if it does not start then, it will not start no matter how long it sits (recommended by mechanic. *ak
SERVICE BRAKES, HYDRAULIC
09/01/2011
 Tl* the contact owns a 2001 pontiac grand am. the contact stated that there was an abnormal increase in stopping distance and time when braking. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown.
10/13/2011
 When i try to use my signals it wont work, they wont come on, it also lile to have caused an accident, when i crank the car up ot makes a loud noise for about five minutes, or sometimes it wont start, i have to wait thirty minutes, before it could crank on numerous occasions, it has done that, i also have to keep replacing brakes for this car, my coolant jug i have replaced that many of times and its still has a leak in it i have to put coolant in there four times a week, and also if im making a left my steering wheel it gets stuck sometimes.
09/01/2011
 Tl- the contact owns a 2001 pontiac grand am. the contact stated that there was an abnormal increase in stopping distance and time when braking. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown. kmj
10/13/2011
 When i try to use my signals it wont work, they wont come on, it also lile to have caused an accident, when i crank the car up ot makes a loud noise for about five minutes, or sometimes it wont start, i have to wait thirty minutes, before it could crank on numerous occasions, it has done that, i also have to keep replacing brakes for this car, my coolant jug i have replaced that many of times and its still has a leak in it i have to put coolant in there four times a week, and also if im making a left my steering wheel it gets stuck sometimes.
09/01/2011
 Tl-the contact owns a 2001 pontiac grand am. the contact stated that while braking at any speed the vehicle experienced an increased stopping distance. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving a various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown. sm.
10/13/2011
 When i try to use my signals it wont work, they wont come on, it also lile to have caused an accident, when i crank the car up ot makes a loud noise for about five minutes, or sometimes it wont start, i have to wait thirty minutes, before it could crank on numerous occasions, it has done that, i also have to keep replacing brakes for this car, my coolant jug i have replaced that many of times and its still has a leak in it i have to put coolant in there four times a week, and also if im making a left my steering wheel it gets stuck sometimes.
06/15/20031
 I own a 2001 pontiac grand am. i have experienced several of the same problems/issues noted in previous complaints. my 1 and 2 function on the fan is no longer working, the turn signals appear to have a short/wiring problem, the driver and passenger side window motor/brackets needed to be replaced, the driver seat adjuster is broken, the(gear shaft) button that puts the car in gear(p,r,n,d) pops out frequently, driver floor has been soak and wet periodically, and numerous braking system problems(need to replace rotors and brake pads frequently, had to replace brake calipers/hubs/wheel bearings). the only problem that was covered under a recall was the turning switch, which the problem has re-occurred. i would like to see the manufacturer cover these problems that have become repetitive in several other vehicles. *jb
12/10/200130000812/01/2001
 Where to start...i have a 2001 pontiac grand am. within 2 months of buying it, my fuel pump & computer went out at the same time. next was my water pump & timing chain. then was the security system, then the turn signals, then the windows wouldn't roll down. and now my brakes are having to be replaced on a consistent basis. the only thing covered by gm was the turn signal switch. all other replacements were at my expense. after researching on this site, i see numerous complaints of the same kind. i notified gm and they refused to help at all. i explained that since there are multiple complaints for the same things, it has to be a manufacturing defect. they shrugged that off. they finally sent me a letter stating that they would no longer entertain any of my comments or complaints. do not buy a pontiac!!! junk city!!! *nm
04/24/200650000109/21/2004
 I purchased my 2001 grand am gt second hand in september 04. the 1 previous owner was my mechanic's brother in-law and has been well maintained when he owned it as well as since i have owned it. my problems started as soon as i left the lot. within a month the car had been back into the dealership to have break pads replaced and rotors re-surfaced. my breaks have made a constant rubbing/grinding noise and no amount of work has solved the problem. i also have this intake manifold gasket issue. in december of 05 the low coolant light began coming on as well as the service engine soon light. i attempted to add coolant but the cap to the coolant tank was badly broken and required the replacement of the entire tank - since the cap would not come off even with a mechanics help. this solved the problem for a couple of months - but in february 06 the coolant alarm started again - i added more coolant and continued to drive it for another month. when the coolant alarm sounded again in march i took it to my mechanic who found the coolant leak from the intake manifold. $800-$900 to fix the problem. this was the second intake manifold he found on a gm car the same day and he told me there is a service bulletin on this. why is gm not being forced to re-call this? come on - i have been researching for 1 day and found hundreds of examples of this problem. i am a single mother on a very tight budget - owe more on this piece of $)%& than it is worth as it is! my car has been parked for a month and i am bumming rides while i make monthly payments on a pretty car - nice to look at sitting in my driveway ! *nm
03/01/200460000703/01/2004
 Three big issues with this car: 1) the worst-i've had problems with the security system shorting three times. each time, the car turns over but will not start. the security light flashed twice, but did not come on the third time. the first time the dealer adjusted the system (whatever that means) which was covered under warranty. the second time (two months later), my car would not start at 2am outside of a bar, so i had to have it towed. this time the whole system was replaced under my warranty. the third time (four months later) my car would not start and had to be towed. the system was again replaced, this time it was covered under a parts& labor warranty so at least i didn't have to pay anything. 2) the brakes. i had the rotors replaced because of extreme vibrating when breaking, as well as a loud squealing noise that would start after the breaks heated up. the squealing noise did not go away so i had the breaks' hardware replaced. that worked for a while. six months later, the vibrating has come back and there is a loud grinding noise when the breaks get wet (i.e. rain). 3) coolant light comes on frequently. first, i simply replaced the coolant much more often than should be necessary. finally, i let my dealer convince me to pay the $700 to have it fixed (i'm not sure what the problem was) a year ago. the coolant light is now coming on again, so i'm just refilling it frequently. i've only had this car 18 months. i'm in love with the look and the pickup, but it is completely unreliable. when can i get it declared a lemon? at least i still have 10k miles left on the extended warranty i purchased with it. if i can't extended it again, i will sell this unreliable car. *nm
07/22/200591650310/04/2001
 My 2001 pontiac grand am has had brake failure since last year. i have had rotors & brakes replaced july of 2004. turned around my brakes was failing again and was told that i needed new calipers in november 2004. my car is not under any warranty. i could not afford to get the calipers replaced, so they sprayed them to get me through. i also had my brakes replaced again. started having brake problems again july 22,2005. this time i was sitting at a stop light and my brake pedal just released and went to the floor. i almost ran into the back of another car. took my car to get looked at. my rotors, brakes and calipers all need replacing immediately. was told that grand am vehicles are common for having these problems. *jb
02/23/20055000003/15/2003
 I have noticed a grinding sound coming from my brakes. i took the car to the shop and was told that i needed pads and rotors, i replaced pads and rotors and the abs, trac off, and the service vehicle soon light started coming on. took the car to the dealer for further analysis and they told me i needed a speed sensor because it was malfunctioning and because it is inside the wheel hub i also had to replace these things also. $700.00 later the lights were still coming on and the brakes was still making this strange noise. i returned the car and after inspection was told that the abs wires were busted and needed to be replaced, $200.00 later the car is still making these noises and the lights are still coming on. no one seems to know what the problem is. i am taking the car back again for further analysis. i have also had a problem with the manifold replaced it at $700.00, the ignition fortunately for me it was covered under the extended warranty i purchased with the car. i also have a problem with the turn signals malfunctioning. *nm
05/26/200418000509/22/2001
 While driving, a loud scrap noise was heard coming from the front. the consumer was able to drive the vehicle to the dealer for an inspection. the mechanic informed the consumer that the noise could not be duplicated, but the brakes and rotors needed replacing. the mechanic replaced the brakes and rotors, but the problem still continued. the problem has not been resolved. please fill in additional information. *jb the noise only happened at speeds of 30 mph. the dealer stated the tires were the problem
12/30/20033
 2001 pontiac grand am has had problems with window motor, turn signals, air conditioner, the brake system, the security system and vehicle would not start. *mr there was strange noise when the brakes were applied and when making a left turn. the other problems with the window motor, turn signals, air conditioner were resolved per warranty, but the brake system problems continued. there were two instances with the factory security system. the vehicle would not start. the vehicle would just crank but not catch. the security light started to flash. the vehicle was taken to the dealer where they reset the system. a few months later, the security system locked the vehicle. the consumer found that the key sensor in the ignition shorted and the pass lock module was replaced and re-keyed. *sc *jb
10/07/200328000204/19/2001
 Rotors needed to be replaced 2 weeks after purchase in 2001 - steering wheel vibrating(800 miles on vehicle) rotors needed to be file in 2002 - wheels noises when driving 9/2003 needed new rotors and brakes. 2003 -strange tire noise for about a week took to dealer today 10/7/03 now being told the wheel noise is cause i need to buy new tires after i overheard the mechanic tell the service rep it's the issue with the wheels and tire not being a perfect match and is a big problem with the grand am. so how did it become my problem. why do i need to pay for four new tires when the tires were purchsed with the car and only have 28000 miles on them! this is a gm problem. actually i believe this could be a big big safety issue. *jb
10/03/2003411/28/2000
 I have noticed a grinding and squeaking sound when i push on my brakes. i will have to replace my brake pads again for the fourth time. the place where i buy them from has informed me that this is an unusually high number of brake pads for a car that is only 3 years old.*jb
35245301/06/2001
 Consumer noticed after pressing the brakes, the vehicle and the steering wheel started to shake. the vehicle was on its third set of brakes. *ak *cb
03/15/20036668103/14/2001
 Fuel pump does not work. dealer notified. *ak the fuel gauge , fuel injectors, fan, lights, door locks, computer chip, oil leak, brakes, blinkers had to be replaced. gmac had been notified on several occasions and had refused to cooperative in fixing the defects. these were known defects. gmac refused to fix under warranty and refused under the lemon law. *scc *jb
06/18/20033700007/30/2001
 There are 3- 2001 grand am's in my family and 1- 2000 grand am. all 4 cars had to have the brakes replaced before 40,000 miles....... *nlm
04/01/200336000
 When the brakes were depressed they made a loud noise and didn't hold. the vehicle coasted to a stop which almost caused an accident. the dealer inspected the vehicle but could not find the cause of the problem *nlm
07/01/2001
 Consumer stated that when driving and brakes are applied the car shudders excessively. dealer has done a complete overhaul of brake system replacing master cylinder, calipers, rotors and pads, but problem continues to occur. consumer stated has had vehicle repaired by dealer 4x in an attempt to repair brake issues. ts
SERVICE BRAKES, HYDRAULIC - ANTILOCK
02/12/200744000106/01/2001
 While driving a 2001 pontiac grand am the abs, track off and service engine soon lights came on at the same time. *nm
02/20/20041
 My 2001 pontiac grand am has had problems with brakes/abs and wheel hubs. with 47k miles on the car, i've had problems with abs/trac off/svc vehicle lights, brakes needing to be replaced & rotors turned, and have had to replace both front wheel hubs(at $391 per hub, just for the parts) and a wheel bearing. *jb
01/05/2004340001
 When applying the brakes abs system locked. as a result, the vehicle experienced extended stopping distance. *ak
08/01/2002
 While traveling about 65mph on highway applied brakes and pedal went all the way to the floor. then, vehicle started smokimg from underneath. *ak
06/29/2002
 Brakes locked up, resulting in an accident. cause unknown. dealer notified.*ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
01/01/2006700001511/17/2001
 I purchased my 2001 grand am gt in 2002. so far since i've owned the car, i seem to replace the breaks every 10,000 miles or every year, i have had the rotors replaced twice within the last 5 years, replaced the alternator and fuel pump. now, my abs lights continue to go on and most recently, my car will not start it seem every two weeks (i hope i am not away from home when this happens) - the security light has been coming on and have to keep the key in the on position for 10 minutes and then try to start the car - my garage told me it was a security code problem that only the dealer can fix. i have only 90,000 miles on the car and now, i need a rack and pinion which will cost me another $900.00 (i spent approx $500 dollars on the car in the last 6 months). my break pad wear out at least yearly (i am retired and don't even drive the car long distance). now my abs lights are constantly coming on, even though the garage said he found nothing wrong and i need to take it to the dealer. the car is pretty - but will never buy another pontiac again - i can't afford to keep it in the garage every three months (so it seems) and need a reliable car - not one that doesn't start once every two weeks because now my security systems is messed up. also, have had problems with 1 and 2 on the ac settings (wouldn't work at all) - and of course, paid to have that fixed. please help me.
11/09/200450000409/08/2003
 Dt*: the contact stated while parked, the abs light illuminated. the vehicle was taken to the dealership three times to replace the bearings, which had the speed sensors attached. on the forth visit, the abs problem reoccurred. other components affected were the cruise control and the traction control. the manufacturer was contacted, and provided no resolution. the contact expressed concern because the defects represented a risk to safety.
1
 Dash lights came on and off intermittently. also, while braking there was a loud grinding noise. abs warning light and engine check light kept illuminating. *ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE
03/01/2002155003
 First the speed sensor malfunctioned. then, the speed sensor hub malfunctioned within one year time limit. these sensors had an effect on the anti lock braking system which did not work when sensors failed. cruise control will not work because it made the brake light come on. took vehicle in to see what was wrong. dealer did not solve the problem. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
06/01/2001100106/01/2001
 Dt: the consumer owns a 2001 pontiac grand am. consumer states that he is hearing a scrapping metal noise with the front brakes. the consumer has replaced the rotors, pads and is still hearing this noise. consumer took the vehicle to the dealer and they have not been able to fix the problem. consumer contacted gm and they said the front tires needed to be replaced and the air pressure needed to be changed, however, this did not do any good. consumer talked to about 20 people that owns the same vehicle with different model years, but doing the same thing. consumer does have service invoices available. *tt *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
07/16/200325148310/22/2001
 Bought car brand new. returned car to dealer twice for grinding noise in front brakes. each time they told me they could not find any problems. last time it was in, dec. 02 at approx. 18,000 mi. they told me my tires were low on air???? now it has 25,148 mi. took car in for third time with grinding brakes, this time they tell me i need front pads and rotors that are not covered under warranty at a cost of $350.00. the service manager also told me that these cars are know for unusually brake wear. i asked for assistance on the repairs since i had the car in previously for brake grinding noise and they could not find anything. also asked them why, in dec. 02, they didn't tell me that my brake pads should be replaced soon as they must of been worn down pretty good at that time. their reply was that my brakes apparantly were ok at that time.....bull!! you cann't tell me that at 18,000 miles the brakes look that good where you don't say anything to the customer but 7,000 miles later you need to replaced the brake pads and rotors. also, they offered me 10% off the total bill as their assistance to me. itold them to keep their 10 %. i pulled car out of they shop and had a local repair shop that i trust perform the identical same work for $200.00. i have all failed parts if anyone wants to inspect them, just notify me. after reviewing your service bulletins, various other customer complaints and several other articles, i really believe that pontiac has a front end brake problem that they do not want to admit to and i think that someone should look into this problem before the problem turns deadly. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
450003
 Consumer complained about a brake problem. consumer replaced brakes every 4500 miles. brake calipers were not allowing the pads to wear evenly, thus destroying the rotors. *ak
04/24/2002107/07/2002
 While traveling at 35 mph vehicle kept locking up. took vehicle to a mechanic who stated a bolt fell out of left front caliper. cause unknown. took to dealer, and they replaced bolt calipers. *ak vehicle is under warranty. *tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
450003
 Consumer complained about a brake problem. consumer replaced brakes every 4500 miles. brake calipers were not allowing the pads to wear evenly, thus destroying the rotors. *ak
10/15/2003210/18/2001
 Every three months i ended up replacing brake pads and rotors on my 2001 grand am. then one morning i was going to work traveling at the speed of around 60 mph when the car started to drift left uncontrollably. i ended up jerking the wheel to avoid a head-on collision, which resulted in a end to end roll over crash. at which time the part of the seat belt that you buckle in to broke causing me to become unbuckled and thrown to the back seat of the car. *la
08/15/2003108/06/2001
 At 23,000 miles had problem with my brakes pulsating, i took it to the dealer, they had to replace the brakes and rotors. at 41,000 miles had problems with the brakes pulsated again, it usually happens at speeds above 45, which makes it had to keep control over the vehicle, the dealer said my brake pads were fine, but i should have the rotors resurface when i get my brake pads replaced. at 43,000 miles had problems with the front end ( on the drivers side) and steering. the front ends was making alot of noise when i went over bumps like samething was broken, and it was going to fall apart . the steering, when going over 45 miles per hour with a 25 degree right turn would jerk, but if i had the ets off, the steering would be come very loose, making it seems like i had no steering at all. the dealer fixed the problem with the front end, which they tighten and lube, but did not find any problem with the steering. *ak
02/15/20031
 Brake rotors are wearing out, and when applying the brakes, vehicle will have a heavy vibration and extended stopping distance. dealer notified.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
11/09/2006300604/09/2001
 Grinding sound in front brakes. dealer replaced rotors at my expense. still making grinding noice. breaks seem to have been a problem since i bought the car new in 2001. recall of blinker switch. blinking (inside above radio) noise came back after 1 year. dealer says that recall was for the hazard lights not the turn signals? car won't start and security light on. have to wait 10 minutes with car in (on) position and then car will start..this information is located in the owners manual (are they expecting this problem?) dealer said at first that my key was worn out that's why it's not reading it correctly and then later stated that the sensor was bad in the ignition switch. had to replace ignition sensor switch at my expense. rear floor board behind drivers side gets wet. no known cause. recently the service vehicle soon lite came on. dealer repaired at my expense. dealer said that the headlights were out and a part was cracked. heater/ac buttons 1 and 2 do not work. recently noticed that when i drive i hear grinding sounds seems to be coming from the body of the car, like it's coming unscrewed. just took my car in for repairs of ignition switch, 4 new tires, a back seat seatbelt replacement and my drivers side automate seat adjuster was working the morning i took it in. when i picked up my car it was making a grinding sound and the seat cushion was torn. service manager says they will replace the seat cushion but they don't think they broke the seat adjuster and the service manager says that maybe the seat adjuster just decided to go on that particular day. i'm now fighting to have them repair what they broke. i will never go to nucar pontiac in delaware for repairs again. this is the worst car i've ever owned. i think most of these problems should be recalls since many people have them. i will never buy a gm car again. please someone help to make the car makers responsible for their poor workmanship. *nm
05/12/200637000310/15/2001
 Dt*: the contact stated while attempting to apply brake pressure there was an increase in stopping distance and the brakes vibrated. this occurred at all speeds on normal roads without warning. the dealership suggested the occupant to alert the manufacturer. the vehicle was taken to a local independent repair shop. the mechanic determined the front brakes and rotors needed to be replaced. the manufacturer was alerted. the consumer stated he had to get the thrid set of rotors and brakes installed on the vehicle. updated *jb
11/23/2004610002
 While braking at any speed the steering wheel pulled to the left/right, and consumer heard a grinding noise. dealership repaired vehicle once, but problem recurred. *ak
12/10/200438000306/10/2001
 I bought a brand new gt and since i've had it the brakes made a slight grinding noise in the front, i just figured the car was new and 4 wheel disc brakes just make that noise. i drive a lot of highway mile so of course after the warranty expired the noise got worse. after 38000 miles i took it to my mechanic he replaced the front pads and resurfaced a rotor but could not figure out what the noise was, he thought it was a bushing or a boot worn out. he greased it and the noise dissapeared for about a weak . then i took in with 56000 mile and it needed pad, a caliper and he resurfaced the other rotor.again, after a weak the noise came back. now, with 64000 the noise is worse than ever , a constant grinding, scraping sound. i going take it to the mechanic again. for all the highway i drive i shouldn't be going through brakes like this.*ak
11/07/2004406/09/2001
 Intake manifold gasket failure/signal failure/ window regualtor failure/rotors. *ak
07/15/200415000207/17/2001
 Brakes and rotors need replacement at 27000 miles. brakes were squeaking at approx. 15000 miles. apparently there is many concerns among pontiac owners that the grand am has faulty brakes/rotors.*ak
450003
 Consumer complained about a brake problem. consumer replaced brakes every 4500 miles. brake calipers were not allowing the pads to wear evenly, thus destroying the rotors. *ak
03/16/20041
 Consumer complained about a brake problem. brakes made noise when coming to a stop. consumer took vehicle to the dealer, who told consumer that was the way the brakes acted on this vehicle. consumer claimed that rotors were worn out, and needed to be replaced. *ak
12/20/200237000103/10/2001
 I had to have the rotors resurfaced 3 times already, and the symptoms i am currently having indicate that i have to have them done for a 4th time. this car is only 3 years old, but the rotor problem has been a constant issue.*ak
08/01/2003511/03/2000
 I have a pontiac grand am gt 2001 v6 and it has 3 major problems. the car has 52,000 miles and i have had to replace the rotors/breaks twice already. whenever the front brakes are applied they pulsate and drag the car to a stop. best of all its starting to shudder again when i use the breaks. so, soon to be 3 times in about 3 years. second, the speakers have blown 2 times. i dont understand why gm would put speakers in the car that cannot handle the power from the factory reciever. finally, the engine cooling problem. the low coolant light would turn on when i started the car, then turn off after 10-30 seconds. this went on for a week or two and i brought it in to get checked out. they told me the dex cool coolant ate through the gaskets, which caused the loss of coolant. its $800 to get it fixed. please do something, this car's design is flawed.*ak
10/15/2003210/18/2001
 Every three months i ended up replacing brake pads and rotors on my 2001 grand am. then one morning i was going to work traveling at the speed of around 60 mph when the car started to drift left uncontrollably. i ended up jerking the wheel to avoid a head-on collision, which resulted in a end to end roll over crash. at which time the part of the seat belt that you buckle in to broke causing me to become unbuckled and thrown to the back seat of the car. *la
02/01/2003108/27/2002
 Speakers have been replaced twice, calipers, electrical problems and only 3 months after i purchased the vehicle until now i have heard a grinding, scrubbing noise in the wheels when driving at slow speeds. and when slowing down the car shudders violently. i have only had the car a year and every month something has had to be fixed. the car is still under warranty and i am very displeased with the service that i have gotten from the dealership. i am now consulting a lawyer who handles lemon law cases. *jb
08/31/2003111/13/2000
 Purchased 2001 pontiac grand am gt new november 2000. six months later metal to metal grinding noise and vibration in front - dealer stated rotors warped and replaced under warranty. six months later front brake pads replaced to same condition - rotor turned. six months later another set of front brake pads. still have grinding noise especially at speed under 30 mph-especially bad when turning. front tires constantly losing air. goodyear eagle rs p225/50r16 original tires 42,000. plan to contact local goodyear dealer, general motors & goodyear national customer service after reading complaints exactly like mine. *jb
06/01/200140000111/08/2001
 I am an owner of a 2001 pontiac grand am se 4dr. 2.4 4 cylinder vehicle. consumer is concerned about a braking problem that has occurred recently. whenever the front brakes are applied they pulsate and drag the car to a stop. i have been informed that gm has had multiple problems with other consumers complaint regarding this same issue. it must be so pervasive that gm has issued a service bulletin to its mechanics. see. gm bulletin no. 00-05-23-002b. i have been wondering why there hasn't been a recall over this safety issue. not only does it affect the pontiac grand am but it also affects the chevy malibu 97-03, olds cutlass 97-99 and olds alero 99-03. if you investigate your own web site there are more and more complaints posted. something needs to be done before an accident does occur. incidentally, i am also having a problem with my turn signal/hazard lights intermintently working. this problem has been pinpointed at the hazard light switch which i haven't replaced just yet. i understand that there is an open investigation going on over this issue.*ak
08/15/2003108/06/2001
 At 23,000 miles had problem with my brakes pulsating, i took it to the dealer, they had to replace the brakes and rotors. at 41,000 miles had problems with the brakes pulsated again, it usually happens at speeds above 45, which makes it had to keep control over the vehicle, the dealer said my brake pads were fine, but i should have the rotors resurface when i get my brake pads replaced. at 43,000 miles had problems with the front end ( on the drivers side) and steering. the front ends was making alot of noise when i went over bumps like samething was broken, and it was going to fall apart . the steering, when going over 45 miles per hour with a 25 degree right turn would jerk, but if i had the ets off, the steering would be come very loose, making it seems like i had no steering at all. the dealer fixed the problem with the front end, which they tighten and lube, but did not find any problem with the steering. *ak
07/16/200325148310/22/2001
 Bought car brand new. returned car to dealer twice for grinding noise in front brakes. each time they told me they could not find any problems. last time it was in, dec. 02 at approx. 18,000 mi. they told me my tires were low on air???? now it has 25,148 mi. took car in for third time with grinding brakes, this time they tell me i need front pads and rotors that are not covered under warranty at a cost of $350.00. the service manager also told me that these cars are know for unusually brake wear. i asked for assistance on the repairs since i had the car in previously for brake grinding noise and they could not find anything. also asked them why, in dec. 02, they didn't tell me that my brake pads should be replaced soon as they must of been worn down pretty good at that time. their reply was that my brakes apparantly were ok at that time.....bull!! you cann't tell me that at 18,000 miles the brakes look that good where you don't say anything to the customer but 7,000 miles later you need to replaced the brake pads and rotors. also, they offered me 10% off the total bill as their assistance to me. itold them to keep their 10 %. i pulled car out of they shop and had a local repair shop that i trust perform the identical same work for $200.00. i have all failed parts if anyone wants to inspect them, just notify me. after reviewing your service bulletins, various other customer complaints and several other articles, i really believe that pontiac has a front end brake problem that they do not want to admit to and i think that someone should look into this problem before the problem turns deadly. *ak
02/18/2003308/01/2000
 I have owned my 2001 grand am since the later part of 2000 and for the past two and half years i have had nothing but problems with the barkes. i have went thru three sets of pads and it has made a grrinding noise after about two months of ownership. the abs light is know starting to come on and this car is the one my wife uses on a daily basis and i am worried that due to the frequency of barke problems it is not safe for her to drive. the car only has 41,000 miles and partly due to we do not trust the vehicle and due to the low book value of the car we will lose if we try to trade but are put into a psotion to for know hold on to it.
05/30/2001105/01/2001
 I have had rotor problems with the car since i purchased it. the day i drove it off the lot i could feel the grinding of the front brakes but thought it was just new and needed to break in. what it does is when i slow down to a stop, especially from highway speeds, i can hear the grinding and rattling of the brakes and the pedal with the steering wheel wobbling to the point it is hard to control. the car is progressivley becoming worse and the stopping distance is becoming much longer as i drive it. i have not taken it to the dealer because from what i know from others who purchased the same car, the dealer seem to want grind the rotor down which does nothing. i believe it is larger problem than that and there should be a recall/examination before soembody get hurt.*ak
08/01/2001
 When braking at various speeds steering wheel vibrates. dealer has resurfaced front rotors at 9000 miles, and they need to be replaced again.*ak
03/01/2001
 Brakes pulsate and front end shakes when stopping. harder stops produce more violent shakes. brakes make a grinding noise, especially when wet. during 4 regular service calls to the dealer the issue was brought up and no problems could be found. rotors were resurfaced at 6000 miles. the problem became progressively worse. we were told the pads fell apart at 25,000 miles and the rotors would need to be resurfaced for the second time and that it isn't covered under warranty.*ak
03/17/2001102/01/2001
 I have had rotor problems with the car since i purchased it. the day i drove it off the lot i could feel it but thought it was just because it was brand new and needed to loosen up. what it does is when i slow down to a stop, especially at higher speeds coming off the highway, i can hear grinding, the steering wheel and brake pedal wobble. it's really noticeable when it has been raining outside. i took it to the dealer one week after i bought it and they grinded the rotors down and told me it was defective rotors from the factory. it started doing it again after about 2 weeks, i took it back about 2 months later and the dealer replaced the rotors. once again i was told that defective rotors were used to replace the original defective rotors. it started doing it again so i took it back to the dealer in october, they test drove it and said it sounds a little funny and that i probably am driving it wrong. it was noticeable at 35 miles per hour and i drove it off the lot with it. it is still constantly doing it and it scares me at times because i know my stopping distance has to be longer now. i haven't taken it back to the dealer because it is embarrassing because i know they think i'm doing something wrong. i think a recall should be done, at least to replace the defective rotors with ones that work. pontiac called me after the first incident because i submitted a bad service survey to them after all the problems the dealership gave me but never heard from them after the second and third incidents.*ak
01/25/20011010/23/2001
 Consumer stated vehicle experiences a vibration/pulsation, and there is an extreme grinding noise when raining or wet, vehicle has been in the dealership on several ocassions due to the rotors being warped.*jb
203/01/2001
 While driving, brakes malfunctioned. rotors had to be replaced for second time. *ak the consumer was told by the service manager there was a recall on the rotors but it was not for this vehicle. *yh
11/01/2001307/01/2001
 Since nov 2001, both front rotors have been resurfaced twice and replaced once. this seems to becoming a monthly occurance with a potential for major problems. *ak
05/01/2001
 Every three months since date of purchase consumers has had to replace brake rotors. dealer is unable to remedy the problem. please provide further details.*ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS
07/22/2003
 While traveling on the highway without prior warning. the driver side and passenger side wheel barrel squeaks and make loud noises. please fill in additional information dealer is aware of the problem.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
05/14/200466536111/21/2002
 Brake failure. *ak
11/05/2002241071
 The brake line separated from the caliper.*jb
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
09/11/2002
 Consumer states that when trying to apply the brakes the brake pedal will go to the floor causing the vehicle to have extended stopping distance. dealer notified. mr