Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| STEERING - COLUMN | |||||
| 060235019 | 09/01/2006 | 10020731 | Revised tilt steering wheel and column fastener tightening specifications. *kb | 01/04/2007 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/03/2012 | 108000 | 1 | |
| When driving the car the brakes will lock up making a grinding noise like something is about to brake somewhere in between the brake pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace brakes about every 2 - 3 months and rotors and calipers. *tr | |||
| 09/03/2012 | 108000 | ||
| When driving the car the brakes will lock up making a grinding noise like something is about to break somewhere in between the break pedal and wheels it makes this loud grinding like metal on metal not sure because i have to replace breaks about every 2 - 3 months and rotars and callipars | |||
| 10/13/2011 | |||
| When i try to use my signals it wont work, they wont come on, it also lile to have caused an accident, when i crank the car up ot makes a loud noise for about five minutes, or sometimes it wont start, i have to wait thirty minutes, before it could crank on numerous occasions, it has done that, i also have to keep replacing brakes for this car, my coolant jug i have replaced that many of times and its still has a leak in it i have to put coolant in there four times a week, and also if im making a left my steering wheel it gets stuck sometimes. | |||
| 12/30/2010 | 113520 | ||
| Power steering rack separated from sub frame due to corrosion | |||
| 01/15/2002 | 5000 | 2 | 11/17/2001 |
| The a/c- heater speed control selection 1 and 2 stopped working in 2002 shortly after i purchased my vehicle. on april 10,2006, the selections 3 and 4 are also not working. this is now the 9th probolem i've had with my vehicle. to include both power window brackets breaking, my hazard flasher, transmission, steering, and a/c. i've unknowingly had jackson auto group of hawaii do repairs without so much as a word about the recalls. what proactive steps have been taken to notify the dealers about the recalls and defects? *nm | |||
| 03/11/2005 | 2 | 09/01/2001 | |
| Driver took vehicle to dealer for routine maintenance, and mechanic determined that the left and right tie rods needed to be replaced due to corrosion. *ak faulty power steering pump caused grinding noise when turning the steering wheel in either direction. the turn signal went out. consumer wants to know if there are any recalls. *bf *nm | |||
| 03/04/2004 | 80000 | 1 | |
| The steering wheel was hard to turn. it felt like it did not have any power steering fluid. the dealership was unable to locate the cause of the problem because the power steering fluid was full and there was no cuts or breaks in the fluid line. also at 82,000 miles the vehicle failed to start. the vehicle was towed to the dealership. the dealership indicated this occurred because of a malfunction in the fuel pump system. please provide additional information. *jb | |||
| 08/02/2001 | 12000 | 3 | 05/19/2001 |
| I own a 2001 pontiac grand am,4-cyl. 5-speed manual transmission, which i purchased in may of 2001. since then i have been having problems with engaging 2nd gear, the transmission slips and makes a rattling noise, also when i am driving, the tires get caught in a groove on the freeway, the front wheels will follow the groove while i am holding the steering wheel straight. it seems as though something is wrong with the rack and pinion, or a defect in the steering assembly/linkage. i have brought the car in to 3 local dealerships here in las vegas and all of them claim that there is nothing wrong with the car, after looking at it, i noticed on your website -that there have been many problems with the transmissions/suspensions of these specific cars. please note that the car is still under the manufacturer's warranty. is there something you could do to help us get this problem corrected? *jb | |||
| 06/30/2002 | 1 | ||
| While driving the spindle that holds tire axle broke, tire fell off. also had no brakes, and lost control of vehicle. dealer contacted.*ak consumers son was driving. gm is not taking responsibility for failed part. consumer spoke with many mechanics who informed that metal was not supposed to break the way it did. consuemr had previously complained of a noise emmitting from the vehicle when the steering was turned.*jg. | |||
| STEERING - COLUMN | |||
| 04/01/2003 | 1 | ||
| The steering wheel makes sqeaky noises.*ak | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 05/07/2004 | 5 | ||
| Consumer placed key in the ignition switch and vehicle failed to start. a theft device light appeared on the dashboard and remained on. consumer had the vehicle towed to the dealer for inspection, and mechanic replaced key cylinder lock due to a security code. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 1 | |||
| Consumer state the power steering hose on the power steering pump separated causing the fluid to leak resulting in loss of vehicle control. the dealer has been contacted. please provide further information.*jb | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 04/30/2003 | 45500 | 3 | 12/12/2001 |
| Leaking steering rack, leaking water pump & broken blower motor. | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 06/30/2002 | 1 | ||
| While driving the spindle that holds tire axle broke, tire fell off. also had no brakes, and lost control of vehicle. dealer contacted.*ak consumers son was driving. gm is not taking responsibility for failed part. consumer spoke with many mechanics who informed that metal was not supposed to break the way it did. consuemr had previously complained of a noise emmitting from the vehicle when the steering was turned.*jg. | |||
| STEERING - RACK AND PINION | |||
| 01/01/2006 | 70000 | 15 | 11/17/2001 |
| I purchased my 2001 grand am gt in 2002. so far since i've owned the car, i seem to replace the breaks every 10,000 miles or every year, i have had the rotors replaced twice within the last 5 years, replaced the alternator and fuel pump. now, my abs lights continue to go on and most recently, my car will not start it seem every two weeks (i hope i am not away from home when this happens) - the security light has been coming on and have to keep the key in the on position for 10 minutes and then try to start the car - my garage told me it was a security code problem that only the dealer can fix. i have only 90,000 miles on the car and now, i need a rack and pinion which will cost me another $900.00 (i spent approx $500 dollars on the car in the last 6 months). my break pad wear out at least yearly (i am retired and don't even drive the car long distance). now my abs lights are constantly coming on, even though the garage said he found nothing wrong and i need to take it to the dealer. the car is pretty - but will never buy another pontiac again - i can't afford to keep it in the garage every three months (so it seems) and need a reliable car - not one that doesn't start once every two weeks because now my security systems is messed up. also, have had problems with 1 and 2 on the ac settings (wouldn't work at all) - and of course, paid to have that fixed. please help me. | |||
| 12/16/2004 | 1 | ||
| Car is extremely hard to steer and makes a lot of noise at low speeds such mostly parking. repair shop advised rack and pinion problem the this model car is a common problem. *jb | |||
| 02/15/2002 | 1 | 08/30/2001 | |
| While in motion downhill, consumer started hearing a grinding noise and a metal to metal sound emitting from the fire wall in front of the brake and gas pedals. once on level ground, the vehicle seemed alright. consumer called the pontiac dealer to inquire about the steering problem and was informed it sounded like a rack and pinion assembly problem. consumer was asked to bring the vehicle in for inspection. the day before vehicle was to go for inspection, the vehicle pulled to the right causing consumer to loose control,and crash into a barrier wall, there was 1 injury and the air bags did not deploy.*jg | |||
| 01/16/2002 | |||
| Rack and pinion was replaced. when starting vehicle in the morning and backing out wheel will lock up as soon as consumer starts to turn. please provide more information.*ak | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 12/30/2010 | 113520 | ||
| Power steering rack separated from sub frame due to corrosion | |||
| 03/17/2002 | |||
| At 50mph can hear a loud noise coming from steering column. then, consumer loses control of vehicle. cause unknown. dealer notified.*ak | |||
| 01/16/2002 | |||
| Rack and pinion was replaced. when starting vehicle in the morning and backing out wheel will lock up as soon as consumer starts to turn. please provide more information.*ak | |||