Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 040308010 | 06/01/2004 | 10012182 | Changes to labor time guide relating to front suspension labor operations components. *eh | 02/16/2005 | |
| 040308015A | 05/01/2005 | 040308015B | 10011062 | Squeaking noise in front end on turns. *tt | 12/28/2004 |
| 020310003 | 06/01/2002 | 634881 | Concerns with scraping/scrunching noise from front of vehicle during low speed turning and braking. *tt | 10/10/2002 | |
| 010308003A | 02/01/2002 | 010308003 | 629407 | Some customers may comment on a squawk noise from the front and/or rear suspension while driving. *tt | 04/02/2002 |
| 010308003 | 10/01/2001 | 627662 | Information regarding squawk noise from front and/or rear suspension. *yh | 02/13/2002 | |
| 050901 | 09/05/2001 | 626054 | Some customers may comment of a squawk noise from the front or rear suspension area. *slc | 12/12/2001 | |
| 290601 | 06/29/2001 | 623599 | Concerns with suspension noise.*jb | 10/29/2001 | |
| 200301 | 03/20/2001 | 619238 | Information for oldsmobile and pontiac dealers concerning repairs to suspension knuckles for noise, abnormal performance and / or strip caliper bracketing mounting bolts on certain 1999 through 2001 vehicles. *tt | 05/21/2001 | |
| SUSPENSION - FRONT | |||||
| 02139 | 01/01/2004 | 10008871 | Squeak or rub type noise on turns coming from the front suspension as if it is coming from the shock absorber or the top mount. *tt | 08/25/2004 | |
| 010308002 | 08/01/2001 | 624058 | Information regarding front suspension clunk / rattle noise diagnosis. *tt | 11/01/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/01/2011 | |||
| Tl* the contact owns a 2001 pontiac grand am. the contact stated that there was an abnormal increase in stopping distance and time when braking. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown. | |||
| 09/01/2011 | |||
| Tl- the contact owns a 2001 pontiac grand am. the contact stated that there was an abnormal increase in stopping distance and time when braking. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown. kmj | |||
| 09/01/2011 | |||
| Tl-the contact owns a 2001 pontiac grand am. the contact stated that while braking at any speed the vehicle experienced an increased stopping distance. the vehicle was taken to an independent repair shop, but the failure was not diagnosed. the vehicle was not repaired. the contact also stated she could hear a clunking noise coming from the suspension system while driving a various speeds. the vehicle was not taken to have the suspension failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. the vin was unknown. sm. | |||
| 02/12/2007 | 44000 | 1 | 06/01/2001 |
| While driving a 2001 pontiac grand am the abs, track off and service engine soon lights came on at the same time. *nm | |||
| 06/01/2001 | 100 | 1 | 06/01/2001 |
| Dt: the consumer owns a 2001 pontiac grand am. consumer states that he is hearing a scrapping metal noise with the front brakes. the consumer has replaced the rotors, pads and is still hearing this noise. consumer took the vehicle to the dealer and they have not been able to fix the problem. consumer contacted gm and they said the front tires needed to be replaced and the air pressure needed to be changed, however, this did not do any good. consumer talked to about 20 people that owns the same vehicle with different model years, but doing the same thing. consumer does have service invoices available. *tt *jb | |||
| 05/26/2004 | 18000 | 5 | 09/22/2001 |
| While driving, a loud scrap noise was heard coming from the front. the consumer was able to drive the vehicle to the dealer for an inspection. the mechanic informed the consumer that the noise could not be duplicated, but the brakes and rotors needed replacing. the mechanic replaced the brakes and rotors, but the problem still continued. the problem has not been resolved. please fill in additional information. *jb the noise only happened at speeds of 30 mph. the dealer stated the tires were the problem | |||
| 02/20/2004 | 1 | ||
| My 2001 pontiac grand am has had problems with brakes/abs and wheel hubs. with 47k miles on the car, i've had problems with abs/trac off/svc vehicle lights, brakes needing to be replaced & rotors turned, and have had to replace both front wheel hubs(at $391 per hub, just for the parts) and a wheel bearing. *jb | |||
| 12/06/2003 | 34000 | 1 | 09/17/2001 |
| Water leaked into floorboard from air-conditioner. grinding noise coming from the front and back wheels. trim came loose from back bumper. rearview mirror fell off. had numerous times where the car would crank but not start (dealership could not duplicate problem) front driver window would not come down on occasion. car caught fire under the dashboard while parked in our garage. the fire did extensive damage to the interior of the car. the inspector sent out to look at the car (by gm) said the fire was electrical and not caused by anything we did to the car. the car was repurchased by gm on january 7, 2004 after basically calling them on a daily basis to get something done about it. *la | |||
| 09/18/2001 | 350 | 5 | |
| Driver's side wheel made a whopping sound at any speed. while driving over 65 mph there was vibration throughout the vehicle. vehicle was taken to dealer five times for this problem, but dealer could not resolve the problem. *ak | |||
| 09/13/2002 | 1 | 05/01/2002 | |
| Took my pontiac grand am gt1 into the dealer after i was out on the highway and experience a vibration from the streering wheel. i was traveling at about 60 mph when a vehicle cut over into my lane forcing me to brake. i then noticed a lot of vibrating on the steering wheel.*ak | |||
| SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC) | |||
| 11/09/2004 | 50000 | 4 | 09/08/2003 |
| Dt*: the contact stated while parked, the abs light illuminated. the vehicle was taken to the dealership three times to replace the bearings, which had the speed sensors attached. on the forth visit, the abs problem reoccurred. other components affected were the cruise control and the traction control. the manufacturer was contacted, and provided no resolution. the contact expressed concern because the defects represented a risk to safety. | |||
| SUSPENSION - FRONT | |||
| 02/12/2004 | 29300 | 4 | 04/24/2003 |
| Front end noise.bought car used. 2001 pontiac grand am gt with 28990 mi. at time of purchase. have 36450 mi. now. have brought back to dealer 4 times since buying for same noise. finally told on last visit that it is the tires.first incident in 5/2003.now told i have to buy new tires to get rid of noise.ridiculous since they knew of problem and did nothing to make me aware of this at time of purchase.have service bulletin and have read many complaints along same line for this car.don't plan on spending a dime on tires as it is their defect in matching tires to rims.*ak | |||
| 08/15/2003 | 1 | 08/06/2001 | |
| At 23,000 miles had problem with my brakes pulsating, i took it to the dealer, they had to replace the brakes and rotors. at 41,000 miles had problems with the brakes pulsated again, it usually happens at speeds above 45, which makes it had to keep control over the vehicle, the dealer said my brake pads were fine, but i should have the rotors resurface when i get my brake pads replaced. at 43,000 miles had problems with the front end ( on the drivers side) and steering. the front ends was making alot of noise when i went over bumps like samething was broken, and it was going to fall apart . the steering, when going over 45 miles per hour with a 25 degree right turn would jerk, but if i had the ets off, the steering would be come very loose, making it seems like i had no steering at all. the dealer fixed the problem with the front end, which they tighten and lube, but did not find any problem with the steering. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 02/09/2006 | 3 | 05/20/2002 | |
| Front driver side wheel bearing failure. i have had me wheel bearing replaced twice in the last year and it is going bad again so that will make it 3 times in 12 months. the first failure was under warranty and was replace free of charge. the second failure happened just after is was out of warranty and i had to pay to have it fixed even though it was replaced 5 months earlier. now is it bad again. i have never had so many problems with one car. the turn signals work sometimes, the car doesn't start all the time. *nm | |||
| 03/05/2004 | 70000 | 2 | 12/08/2001 |
| Wheel bearing both front wheels. *ak | |||
| 02/20/2003 | 44000 | 1 | 02/09/2001 |
| I have had both of my front wheel bearings go bad on my 2001 pontiac grand am, within 50,000 miles. i can't seem to make gm or my attorney general understand that sealed wheel bearings are not a routine maintenance item. they tell me there is no recall and since my warranty is over they will not address this situation. i'm told there is no recall on these parts. one would think that this could be a coincidence, but i find out that the small parts store i use in northern michigan, has this bearing in stock. i'm told that this bearing also fits the alero, and malibu. my mechanic states that they are alway changing these. so i'm not sure what is going on, but i would like someone to verify that a sealed wheel bearing is not a routine maintainance item.*ak | |||
| SUSPENSION - REAR | |||
| 02/24/2004 | 41000 | 1 | 12/28/2000 |
| While under warrenty, rear struts were replaced. 6 months later, suspension noise was heard again, however now from the front end. at approximately 41,000 miles (nov 2003) pontiac dealer stated that the noise was normal for this car and the struts however there was no safety issue or mechanical damage. seems to me that if there was no mechanical damage to the strut, then the frontend suspension should not sound like a baby's rattle. now with approximately 45,000 the noise is worse and the steering column has occassional jitters under moderate to hard braking conditions. vechicle seems to be developing several problems less then 6 months after warrenty expired.*ak | |||