Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 11082002 | 11/08/2002 | 10008618 | The door window glass will not roll up or it is out of the channel. *tt | 08/10/2004 | |
| 010864018D | 10/01/2003 | 010864018C | 10004753 | Front door window glass won't roll up or out of channel. *tt | 01/06/2004 |
| 010864012D | 03/01/2005 | 010864012E | 10004355 | Door glass sash out of run channel. *tt update. *tt | 12/04/2003 |
| 010864018B | 02/01/2003 | 010864018A | 10001133 | Front door window glass won't roll up or out of channel. *tt | 04/15/2003 |
| 010864012C | 02/01/2003 | 010864012B | 10001131 | Door glass sash out of run channel. *tt | 04/15/2003 |
| 050602 | 06/05/2002 | 637197 | Customers may comment that one or more door glasses are scratched. *tt | 11/21/2002 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 040864020 | 10/01/2004 | 10012744 | Front door power window inoperative. *tt | 03/14/2005 | |
| 020864023A | 08/01/2003 | 020864023 | 10004359 | Power window inoperative. *tt | 12/04/2003 |
| 030803 | 03/08/2003 | 10001887 | Unnecessary replacement of door window regulators. *tt *jb | 07/24/2003 | |
| 020864023 | 12/01/2002 | 10000756 | Power window inoperative. *tt | 03/28/2003 | |
| 110701 | 07/11/2001 | 623776 | This message concerns a broken window regulator clip. *tt | 10/30/2001 | |
| VISIBILITY - SUN ROOF ASSEMBLY | |||||
| 01598 | 01/01/2004 | 10007178 | Sunroof supplemental information to 03-08-67-009.*mr | 06/03/2004 | |
| 02042 | 01/01/2004 | 10006913 | Sunroof not operating properly. *mr | 05/19/2004 | |
| 030867009 | 03/01/2004 | 030867009A | 10005595 | Sunroof will not open or close completely due to the sunroof motor. *tt | 03/04/2004 |
| 100903 | 10/09/2003 | 10004987 | Jammed sunroof that will not open or close completely revisited. gm voicemail log. *tt | 01/22/2004 | |
| 030867004 | 06/01/2003 | 10002878 | Parts availability for sunroof repairs. *tt | 09/30/2003 | |
| VISIBILITY - WINDSHIELD | |||||
| 010864012B | 04/01/2002 | 010864012A | 634827 | Some customers may comment that the door glass is out of channel. *tt | 10/09/2002 |
| 020864014 | 05/01/2002 | 634559 | Some customers may comment that the outer surface glass on one or more of the vehicle's door is scratched. *tt | 10/03/2002 | |
| 010864018A | 01/01/2002 | 010864018 | 628824 | Some customers may comment that the front door window glass won't roll up or is out of the channel. *tt | 03/21/2002 |
| 010864018 | 11/01/2001 | 627482 | Information regarding front door window glass won't roll up or out of channel. *yh | 02/08/2002 | |
| 280901 | 10/28/2001 | 626557 | Subject regarding water leaking into the passenger side foot well area forom the hvac intake. *jg | 12/17/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 08/02/2008 | 120000 | 1 | |
| Automatic driver side and passenger side windows both partially down, driving around 35mph, when passenger side window falls sideways into door. first time this has happened to my car. unable to get window back into place, will have to take it to mechanic or dealer to get it fixed. *tr | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 09/03/2012 | 108000 | 1 | |
| The a/c stopped working on buttons 1-2 and was only working on 3 4 5 and now completely quit working all together. *tr | |||
| 01/02/2007 | 3 | 05/19/2006 | |
| Heat blower works at times other times it doesn't. when it comes on it get really hot and then it doesn't work for a couple of days. then the same thing over again. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||
| 03/01/2004 | 50000 | 1 | 12/10/2003 |
| The heater/defroster fan motor no longer works on the first two fan speeds. in order to get the defroster or heater to function, you must use the third speed. the noise from the air flow at this speed is both annoying and distracting.*ak | |||
| 11/04/2003 | 60000 | 1 | 09/13/2001 |
| Settings 1 & 2 do not work on ac/heater blower fan settings 3,4,5 work fine. *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 04/17/2006 | 53345 | 1 | 07/10/2001 |
| Front passenger side window fell off track when trying to roll up window using automatic switch. the regulator, motor and sash-frt. had to be replaced. | |||
| 05/10/2001 | 1 | 05/08/2001 | |
| Rear window has a deteriorated about 3 wide and 3' long,causing poor visibility; dealer / manufacturer were notified. consumer was informed that it was a normal characteristic, and there was no fix. *ak *slc | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 08/12/2007 | 89000 | 1 | |
| 3 window regulator are broken on driver side, and passenger. the rear window defroster only defrost half the window, interior lights do not go off when the switch is on auto, engine overheats, turn signals do not work, the engine is hard to start . i have not fixed the windows but i been to the dealership for the overheating and i was told there was no problems. i had to replace the fuel pump because the car would not start. these issues began over a year ago. *tr | |||
| 03/20/2007 | 30000 | ||
| Tl*the contact owns a 2001 pontiac grand am. the contact stated that all four regulators on her windows had to be replaced between march and november of 2007. the windows would no longer function after a certain point and the regulators needed replacing. the contact took the vehicle to the dealer and they ordered parts for the repair; however, the repair was made at an independent repair shop. the manufacturer has not been notified. the current mileage was 42,000 and failure mileage was approximately 30,000. | |||
| 11/01/2006 | 90000 | 1 | |
| My husband bought me a 2001 grand am gt in october 05' @ 80,000 miles. i had problems with the front driver and passenger windows in a year. the driver side window regulator popped and blew out then about 2wks later the passenger side window went out!! my ignition switch doesn't work, i can take my keys out of the ignition while the car is still on. my signal lights went out i replaced them. my driver side seat does not maneuver @ all. my fog light in the front on the left side has came off completely while the car was still parked. i have noticed other grand ams @ drive through restaurants who's windows don't work and you have to get you're food through the door!! this is completely unacceptable and should be fixed free of charge to all owners asap!! its a shame we pay so much for so little!! *tr | |||
| 11/20/2006 | 70428 | ||
| Tl*the contact owns a 2001 pontiac grand am. intermittently, the driver side front window would not operate at all. the master switch assembly was replaced. approximately 8 months later, the vehicle was involved in a crash, in which the impact was on the driver's side door. three months later, the window began to work again intermittently, but then stopped working completely. the failure mileage was 70,428. | |||
| 03/10/2007 | 30000 | 4 | 03/16/2006 |
| Between march 2007 and november 2007 the regulators on all 4 electric windows have had to be replaced. the car had approximately 30,000 miles on it when the first window failed and currently has 42,000 miles. i have never had to replace a regulator in any other vehicle i have owned and these are vehicles i have owned as brand new vehicles with up to 150,000 miles on them before they were sold. *tr | |||
| 10/01/2007 | 1 | 05/01/2004 | |
| I have a 2001 pontiac grand am se the plastic pieces to hold the window in place have broken. my window just dropped one day out after i rolled it down. it seems i'm not the only having this problem this year with the window just dropping out of place or off track. *jb | |||
| 09/01/2007 | 122900 | 2 | 07/02/2003 |
| I was rolling down my driver's side window when i heard a pop and the window glass fell. it shattered and i received several cuts. a week later i was rolling up the passenger rear window ( a window that i rarely use) when i heard another pop and the window refused to go up or down. i was told that the window regulator also broke in that window. now i have 2 windows in my car that cannot be used. i replaced the window glass, but am unable to replace due to the $330 cost of each for a total of $660. *jb | |||
| 12/20/2006 | 60000 | 1 | |
| Tl* - the contact's 2001 pontiac grand am gt's fan speed switch for the defroster and air conditioning wasonly working at level 4. this incident occurred on several occasions ,and she was unable to adjust the setting to 1,2, or 3. also, the driver side window was inoperable. the contact removed the panel and observed that one of the plastic window guides was broken. the contact attempted to replace the window switch,but the mechanic informed her that the failed components were the regulators. *ak | |||
| 06/15/2003 | 1 | ||
| I own a 2001 pontiac grand am. i have experienced several of the same problems/issues noted in previous complaints. my 1 and 2 function on the fan is no longer working, the turn signals appear to have a short/wiring problem, the driver and passenger side window motor/brackets needed to be replaced, the driver seat adjuster is broken, the(gear shaft) button that puts the car in gear(p,r,n,d) pops out frequently, driver floor has been soak and wet periodically, and numerous braking system problems(need to replace rotors and brake pads frequently, had to replace brake calipers/hubs/wheel bearings). the only problem that was covered under a recall was the turning switch, which the problem has re-occurred. i would like to see the manufacturer cover these problems that have become repetitive in several other vehicles. *jb | |||
| 12/10/2001 | 30000 | 8 | 12/01/2001 |
| Where to start...i have a 2001 pontiac grand am. within 2 months of buying it, my fuel pump & computer went out at the same time. next was my water pump & timing chain. then was the security system, then the turn signals, then the windows wouldn't roll down. and now my brakes are having to be replaced on a consistent basis. the only thing covered by gm was the turn signal switch. all other replacements were at my expense. after researching on this site, i see numerous complaints of the same kind. i notified gm and they refused to help at all. i explained that since there are multiple complaints for the same things, it has to be a manufacturing defect. they shrugged that off. they finally sent me a letter stating that they would no longer entertain any of my comments or complaints. do not buy a pontiac!!! junk city!!! *nm | |||
| 04/15/2006 | 1 | 10/16/2004 | |
| Driver's side window regulator failed. told by services that in order to replace the regulator the motor needed replaced also. quoted over $600 for fix. *nm | |||
| 01/15/2002 | 5000 | 2 | 11/17/2001 |
| The a/c- heater speed control selection 1 and 2 stopped working in 2002 shortly after i purchased my vehicle. on april 10,2006, the selections 3 and 4 are also not working. this is now the 9th probolem i've had with my vehicle. to include both power window brackets breaking, my hazard flasher, transmission, steering, and a/c. i've unknowingly had jackson auto group of hawaii do repairs without so much as a word about the recalls. what proactive steps have been taken to notify the dealers about the recalls and defects? *nm | |||
| 11/07/2004 | 4 | 06/09/2001 | |
| Intake manifold gasket failure/signal failure/ window regualtor failure/rotors. *ak | |||
| 09/13/2004 | 2 | 08/01/2002 | |
| Consumer experienced a problem with driver's side window, not being able to go up and down. this was going on for 1 year. she took vehicle to dealer, and was told that it would cost her $400.00 to get it repaired. also, consumer was having a problem with flashers not working. she did not have them repaired. *ak *tc | |||
| 03/20/2004 | 41000 | 1 | |
| Window failed and cost $ 1000 to repair. *ak | |||
| 08/17/2002 | 1 | 08/18/2002 | |
| I have a 2001 pontiac grand am that i bought from the dealership in august 2002 in less than a year my turn signals stopped working niether power window will work , the tires have had to been replaced, and the speakers have had to be replaced. this care has only 52,000 miles on it and has been well maintained. now, the front wheels of the car are making a horrendous noise that my mechanic can not figure out what it is. i have had problems with this car from the day i bought it and i will never buy another pontiac!!! what can i do? *la | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 02/15/2006 | 3 | 06/10/2005 | |
| Driver's side exterior mirror suddenly detached upon being bumped by a person's hip as she walked by my parked car. it was a very light bump, yet the large internal bolts holding the mirror in place snapped cleanly in half, leaving the mirror dangling by the power cords only. the car's body/exterior is otherwise in excellent condition. no prior injury/bumping to the car's mirror had occurred to cause or explain any sort of weakening of the attachment bolts. i have since spoken with 2 other people who had the same thing happen with similar surprisingly light contact on their grand ams. one, when she went through an automated car wash. the other, as she was merely driving down the road (wind forces.) none of these vehicles had been in any sort of accident that would have caused weakening of the mounting hardware. nor is it a 'wear and tear' type issue. yet only very minor pressure caused the bolts to break easily. the mirrors had to be held on with duct tape and/or cords to keep them from flopping around and damaging the car's exterior until repair could be sought. i had to hold on to it manually (in very cold weather) to keep it from banging around on the body of my car, until i could secure it as much as possible (with medical iv tubing, off all things.) pontiac claims that this falls under the category of a 'cosmetic' repair...that it would not constitute a safety recall issue (?!!)...and so refuses to repair the problem at their cost. they insist on charging full price. there must be some sort of defect in the bolts attaching these mirrors to allow them to give way so easily under such little force. this creates a very serious traffic safety hazard, as it can happen during the course of normal driving, putting the driver (as well as surrounding drivers) at serious immediate risk of an mva. i have been unsuccessful in reaching anyone in authority at pontiac willing to address this issue. *nm | |||
| 01/28/2004 | |||
| 2001 pontic grand am se 4door automatic car wash companies will not premit this vehcile to enter into the car wash since the side mirror fall off- after be told of this defect mine is loose since this is a problem with this make and model of car shouldn't this problem be recalled? | |||
| 04/08/2005 | 4 | 11/10/2002 | |
| I would like to let nhtsa know that i have several complaints with my 2001 pontiac grand am. i have had to do quite a bit of repairs on this vehicle, such the security system, the fuel pump. i am not facing repairs on the water pump because of leakage and the low coolant light coming on and off. also with my grand am and i have seem others with the side rear view mirrors. the mirrors just fall off and hand by the cord. this is extremely dangerous as we need these mirrors for side view vision. *ak | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||
| 08/01/2003 | 1 | ||
| Both driver and passenger exterior mirrors are hanging from the vehicle, no longer mounted to the doors. cause unknown. *ak | |||
| 04/09/2003 | 4 | 09/21/2001 | |
| 2001 pontiac grand am has problems cranking. ignition turns over but engine will not crank until 3-4 tries. does not do it on a consistent basis and dealership has not been able to duplicate problem. it has been in 4 times for this problem and 4 times because the back doors will not open some times without bumping the doors with your hip. dealership was not able to duplicate problem. also, rearview mirror fell off, side mirrors had to be replaced because clear coat was left off, door reflector fell off, weather strip on window fell off, blinkers stopped working. despite the fact that this car is well taken care of, it is coming apart at the seams. pontiac rep has been contacted answer is the same, we have to duplicate problem. it has now began stalling out after you get it cranked. i am now contacting gm/bbb as a last resort. please help me if you can. *jb | |||
| VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING | |||
| 1 | |||
| After a heavy rain downpour rear window leaked from the top. *ak | |||
| VISIBILITY - SUN ROOF ASSEMBLY | |||
| 03/17/2001 | |||
| Water leaks from sun roof into electrical panel, causing various electrical shortages. vehicle been in dealer shop on two occasions, and problem still reoccurring. feel free to provide us with any further details on this matter. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 08/01/2005 | 70000 | 100 | 02/06/2001 |
| Tl*contact owns a 2001 pontiac grand am. she noticed that there was a leak under her vehicle for a few years. on several occasions the dealer was unable to find the cause of the leak. the dealer later stated that the leak was coming from the gas tank line and it was a fuel leak. they also told her that there was a related recall; however, her vin was not related. the contact is aware of the safety risk involved and request that her vin is a part of the existing nhtsa campaign id number 07e021000. the dealer information is not available. the failure mileage was 70,000 and the current mileage was 98,000. the consumer stated the vehicle is still located at the repair shop awaiting word from the corp office. the dealer stated replaced hazard lights switch, speaker radio rear door, molding windshield side pillar, exterior bulbs, and wiper blade. updated 10/31/07 *tr | |||
| 08/09/2004 | 4 | ||
| On heavy rainy days windshield leaked water onto inside of vehicle. dealership replaced trims three times. however, the windshield problem was not resolved. *ak | |||